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Top Rated Customer Service Software with Microsoft teams
Last updated: June 2026
59 software options
Sponsored
5
2K
4
1.1K
3
166
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
5
738
4
285
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
5
1.3K
4
765
3
120
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
5
103
4
24
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
5
7
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chatbots and help pages with all the protections you need
Read more about Helpfruit
5
105
4
7
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Only AI Customer Support Platform
Read more about Supportbench
5
107
4
23
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
New era CRM to manage all customer and operational workflows
Read more about Creatio CRM
5
29
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
5
76
4
32
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage in impactful conversations
Read more about TeamSupport Messaging & Live Chat
5
74
4
28
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
Read more about InvGate Service Management
5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
5
64
4
24
3
1
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, customer support software
Read more about HappyFox Help Desk
5
26
4
2
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Read more about Smith.ai
5
17
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Read more about ServoDesk
5
19
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
Read more about Cognigy.AI
5
48
4
20
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
5
18
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enhanced contact centre experiences for customers & teams
Read more about Liberty Converse
5
24
4
12
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software you can depend on
Read more about Deskpro
5
36
4
17
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk, CRM, and asset management software
Read more about Deepser
5
10
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° success management & employee engagement platform
Read more about VirtlX
5
8
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud software for call centers & customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.
Read more about Diabolocom
5
51
4
14
3
2
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline Your SMB Communication Needs with FluentStream
Tried FluentStream and loved it? Let us know!
Read more about FluentStream
5
6
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The OEE Platform for Manufacturing Teams
Read more about Essembi
5
53
4
24
3
3
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create an AI chatbot for your Customer Support.
Read more about My AskAI
5
7
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents