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Top Rated Customer Service Software with Microsoft teams
Last updated: October 2026
61 software options
Sponsored
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Only AI Customer Support Platform
Read more about Supportbench
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121
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24
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI CRM where people and AI agents work together.
Read more about Creatio AI CRM
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Read more about Smith.ai
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage in impactful conversations
Read more about TeamSupport Messaging & Live Chat
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
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28
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
Read more about InvGate Service Management
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI Customer Agent for regulated Europe
Read more about Unless
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based help desk for all business sizes
Read more about Zoho Desk
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Experience. Automated.
Read more about Talkdesk
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Read more about ServoDesk
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
Read more about Cognigy.AI
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI help desk for teams of all sizes
Read more about Freshdesk
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enhanced contact centre experiences for customers & teams
Read more about Liberty Converse
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software you can depend on
Read more about Deskpro
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° success management & employee engagement platform
Read more about VirtlX
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud CCaaS with AI for teams of all sizes
Read more about Diabolocom
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline Your SMB Communication Needs with FluentStream
Tried FluentStream and loved it? Let us know!
Read more about FluentStream
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The OEE Platform for Manufacturing Teams
Read more about Essembi
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service Management without complexity - no code.
Read more about Deepser
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create an AI chatbot for your Customer Support.
Read more about My AskAI
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28
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business text messaging for teams
Read more about Heymarket
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud CCaaS platform for omnichannel customer service
Read more about ViaDialog