Customer Service Apps Integrated with Salesforce Sales Cloud

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
59 apps

Salesforce Service Cloud   

505
Customer Service & Field Service Management Solutions
Integrates with Salesforce Sales Cloud, Planyo, Twilio, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Visit WebsiteCompare

Zendesk   

2,420
79 pts
Service-first CRM company that builds support & sales tools
Integrates with Salesforce Sales Cloud, monday.com, Synap, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Service-first CRM company that builds support & sales tools
Integrates with Salesforce Sales Cloud, monday.com, Synap, … Learn more
Visit WebsiteCompare

Jira Service Management   

260
The only ITSM solution built on the Jira platform
Integrates with Salesforce Sales Cloud, Goverlan Reach, Zoho Assist, … Learn more
Visit WebsiteAdd to compareCompareRemove app
The only ITSM solution built on the Jira platform
Integrates with Salesforce Sales Cloud, Goverlan Reach, Zoho Assist, … Learn more
Visit WebsiteCompare

HappyFox   

81
84 pts
Helpdesk, customer support software
Integrates with Salesforce Sales Cloud, Twilio, Google Workspace, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Helpdesk, customer support software
Integrates with Salesforce Sales Cloud, Twilio, Google Workspace, … Learn more
Visit WebsiteCompare

Freshdesk   

2,217
88 pts
Online helpdesk system and customer service software
Integrates with Salesforce Sales Cloud, Auvik, Xero, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Online helpdesk system and customer service software
Integrates with Salesforce Sales Cloud, Auvik, Xero, … Learn more
Visit WebsiteCompare

Front   

197
Email management software and shared inbox for teams
Integrates with Salesforce Sales Cloud, PieSync, Twilio, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Email management software and shared inbox for teams
Integrates with Salesforce Sales Cloud, PieSync, Twilio, … Learn more
Visit WebsiteCompare

RenewityRMA   

10
Returns management and product service tracking solution
Integrates with Salesforce Sales Cloud, Zendesk. Learn more
Visit WebsiteAdd to compareCompareRemove app
Visit WebsiteCompare

Bold360   

25
AI-powered customer engagement platform
Integrates with Salesforce Sales Cloud, Jira, Google Analytics, … Learn more
Visit WebsiteAdd to compareCompareRemove app
AI-powered customer engagement platform
Integrates with Salesforce Sales Cloud, Jira, Google Analytics, … Learn more
Visit WebsiteCompare

InGenius   

2
Call center CRM-integrated software
Integrates with Salesforce Sales Cloud, ServiceNow, Asterisk, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Call center CRM-integrated software
Integrates with Salesforce Sales Cloud, ServiceNow, Asterisk, … Learn more
Visit WebsiteCompare

Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Integrates with Salesforce Sales Cloud, Jira, Twitter, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Cloud Based Ticket Management & Help Desk Software
Integrates with Salesforce Sales Cloud, Jira, Twitter, … Learn more
Visit WebsiteCompare

LiveChat   

1,080
Premium Customer Service Software for Live Chat & Help Desk
Integrates with Salesforce Sales Cloud, Twilio, VidGrid, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Premium Customer Service Software for Live Chat & Help Desk
Integrates with Salesforce Sales Cloud, Twilio, VidGrid, … Learn more
Visit WebsiteCompare

HelpOnClick   

10
Live Chat Software and Virtual agent for SMBs
Integrates with Salesforce Sales Cloud, Twitter, Wordpress, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Live Chat Software and Virtual agent for SMBs
Integrates with Salesforce Sales Cloud, Twitter, Wordpress, … Learn more
Visit WebsiteCompare

HubSpot Service Hub   

109
81 pts
Cloud-based customer service solution for firms of all sizes
Integrates with Salesforce Sales Cloud, LoyaltyLion, Instapage, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Cloud-based customer service solution for firms of all sizes
Integrates with Salesforce Sales Cloud, LoyaltyLion, Instapage, … Learn more
Visit WebsiteCompare

LiveHelpNow   

70
88 pts
Help desk and live chat solution for customer service
Integrates with Salesforce Sales Cloud, Twitter, PipelineDeals, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Help desk and live chat solution for customer service
Integrates with Salesforce Sales Cloud, Twitter, PipelineDeals, … Learn more
Visit WebsiteCompare

Gnatta   

3
Customer engagement tool for omnichannel communication
Integrates with Salesforce Sales Cloud, Shopify. Learn more
Visit WebsiteAdd to compareCompareRemove app
Customer engagement tool for omnichannel communication
Integrates with Salesforce Sales Cloud, Shopify. Learn more
Visit WebsiteCompare

Kayako   

154
Unified customer service platform
Integrates with Salesforce Sales Cloud, Xero, Marketo Engage, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Unified customer service platform
Integrates with Salesforce Sales Cloud, Xero, Marketo Engage, … Learn more
Visit WebsiteCompare

BOTNATION AI   

0
Artificial intelligence (AI)-based chatbot creation platform
Integrates with Salesforce Sales Cloud, IFTTT, Wordpress, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Artificial intelligence (AI)-based chatbot creation platform
Integrates with Salesforce Sales Cloud, IFTTT, Wordpress, … Learn more
Visit WebsiteCompare

Intercom   

733
80 pts
The #1-rated Business Messenger for customer relationships.
Integrates with Salesforce Sales Cloud, Synap, PieSync, … Learn more
Visit WebsiteAdd to compareCompareRemove app
The #1-rated Business Messenger for customer relationships.
Integrates with Salesforce Sales Cloud, Synap, PieSync, … Learn more
Visit WebsiteCompare

Avochato   

126
SMS texting and live chat for sales, support & ops teams
Integrates with Salesforce Sales Cloud, Microsoft 365, Cognito Forms, … Learn more
Visit WebsiteAdd to compareCompareRemove app
SMS texting and live chat for sales, support & ops teams
Integrates with Salesforce Sales Cloud, Microsoft 365, Cognito Forms, … Learn more
Visit WebsiteCompare

Whatfix   

58
Accelerate Digital Adoption
Integrates with Salesforce Sales Cloud, Jira, Segment, … Learn more
Visit WebsiteAdd to compareCompareRemove app
Accelerate Digital Adoption
Integrates with Salesforce Sales Cloud, Jira, Segment, … Learn more
Visit WebsiteCompare

Talkdesk  

661
The world's leading cloud-based contact center software.
Integrates with Salesforce Sales Cloud, CrankWheel, UserVoice, … Learn more
Learn moreAdd to compareCompareRemove app
The world's leading cloud-based contact center software.
Integrates with Salesforce Sales Cloud, CrankWheel, UserVoice, … Learn more
Learn moreCompare

SolarWinds Service Desk  

514
IT Service Desk & Asset Management Software
Integrates with Salesforce Sales Cloud, Google Workspace, Jira, … Learn more
Learn moreAdd to compareCompareRemove app
IT Service Desk & Asset Management Software
Integrates with Salesforce Sales Cloud, Google Workspace, Jira, … Learn more
Learn moreCompare

Comm100 Live Chat  

98
Free Live Chat Software with Unlimited Agents and Chats
Integrates with Salesforce Sales Cloud, Twitter, Wordpress, … Learn more
Learn moreAdd to compareCompareRemove app
Free Live Chat Software with Unlimited Agents and Chats
Integrates with Salesforce Sales Cloud, Twitter, Wordpress, … Learn more
Learn moreCompare

Aircall  

177
Phone system for support and sales teams
Integrates with Salesforce Sales Cloud, PieSync, Sakari, … Learn more
Learn moreAdd to compareCompareRemove app
Phone system for support and sales teams
Integrates with Salesforce Sales Cloud, PieSync, Sakari, … Learn more
Learn moreCompare

ProProfs Chat  

45
Live chat software for websites
Integrates with Salesforce Sales Cloud, Wordpress, X-Cart, … Learn more
Learn moreAdd to compareCompareRemove app
Live chat software for websites
Integrates with Salesforce Sales Cloud, Wordpress, X-Cart, … Learn more
Learn moreCompare
Filter by
Customer rating