Customer Support Software with Chat

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
92 apps

NICE inContact   

327
Cloud Contact Center Software
NICE inContact CXsuccess is a suite of onboarding, education and technical consulting customer services that partner with you at every step for ongoing business value realization - from pre-sale through implementation and beyond. Read more about NICE inContact
Visit WebsiteAdd to compareCompareRemove app
Cloud Contact Center Software
NICE inContact CXsuccess is a suite of onboarding, education and technical consulting customer services that partner with you at every step for ongoing business value realization - from pre-sale through implementation and beyond. Read more about NICE inContact
Visit WebsiteCompare

Zendesk   

2,372
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteCompare

Salesforce Service Cloud   

458
Customer Service & Field Service Management Solutions
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Visit WebsiteAdd to compareCompareRemove app
Customer Service & Field Service Management Solutions
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Visit WebsiteCompare

Wix Answers   

19
The only unified customer support solution.
Wix Answers is a unified customer support solution that enables making and taking calls from the same tab you use to answer tickets, chat with customers and share knowledge. with custom help widgets you can support customers from anywhere, with a click-away help article, forms or call back request. Read more about Wix Answers
Visit WebsiteAdd to compareCompareRemove app
The only unified customer support solution.
Wix Answers is a unified customer support solution that enables making and taking calls from the same tab you use to answer tickets, chat with customers and share knowledge. with custom help widgets you can support customers from anywhere, with a click-away help article, forms or call back request. Read more about Wix Answers
Visit WebsiteCompare

Genesys Cloud   

98
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteAdd to compareCompareRemove app
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteCompare

Front   

147
Email management software and shared inbox for teams
Front is the customer success software for happy customers and happy teams. With Front, you can manage all your customer conversations in one place such as email, group email like success@, SMS text message, live chat, and more. Try Front for free. Read more about Front
Visit WebsiteAdd to compareCompareRemove app
Email management software and shared inbox for teams
Front is the customer success software for happy customers and happy teams. With Front, you can manage all your customer conversations in one place such as email, group email like success@, SMS text message, live chat, and more. Try Front for free. Read more about Front
Visit WebsiteCompare

Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Visit WebsiteAdd to compareCompareRemove app
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Visit WebsiteCompare

elevio   

26
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Visit WebsiteAdd to compareCompareRemove app
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Visit WebsiteCompare

Help Scout   

154
Web-based help desk designed for better customer experience
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout
Visit WebsiteAdd to compareCompareRemove app
Web-based help desk designed for better customer experience
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout
Visit WebsiteCompare

Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Never miss another ticket again! Keep your employees accountable to the ultimate boss: your customers. Easy to use help desk software to make your customer support more efficient. Read more about Cayzu
Visit WebsiteAdd to compareCompareRemove app
Cloud Based Ticket Management & Help Desk Software
Never miss another ticket again! Keep your employees accountable to the ultimate boss: your customers. Easy to use help desk software to make your customer support more efficient. Read more about Cayzu
Visit WebsiteCompare

HappyFox   

78
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
Visit WebsiteAdd to compareCompareRemove app
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
Visit WebsiteCompare

Dixa   

17
The Customer Friendship Platform
Dixa offers next-gen customer support software so you can help customers on phone, email, chat and messaging apps from one screen. Powered by smart routing features, a built-in CRM and integrations, brands can start delivering more personalized customer support experiences with less effort today. Read more about Dixa
Visit WebsiteAdd to compareCompareRemove app
The Customer Friendship Platform
Dixa offers next-gen customer support software so you can help customers on phone, email, chat and messaging apps from one screen. Powered by smart routing features, a built-in CRM and integrations, brands can start delivering more personalized customer support experiences with less effort today. Read more about Dixa
Visit WebsiteCompare

HelpDesk   

6
Ticketing software for effortless customer support
HelpDesk is a ticketing software designed to simplify the process of resolving tickets. Personalized and precise messages will upgrade your customer experience. Use collaboration tools to exceed your customers' expectations with fast and precise answers. Read more about HelpDesk
Visit WebsiteAdd to compareCompareRemove app
Ticketing software for effortless customer support
HelpDesk is a ticketing software designed to simplify the process of resolving tickets. Personalized and precise messages will upgrade your customer experience. Use collaboration tools to exceed your customers' expectations with fast and precise answers. Read more about HelpDesk
Visit WebsiteCompare

Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
Visit WebsiteAdd to compareCompareRemove app
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
Visit WebsiteCompare

HelpCrunch   

147
Customer Communication tool for Support, Marketing & Sales
Provide self-service, live chat, and email support - all inside HelpCrunch. Read more about HelpCrunch
Visit WebsiteAdd to compareCompareRemove app
Customer Communication tool for Support, Marketing & Sales
Provide self-service, live chat, and email support - all inside HelpCrunch. Read more about HelpCrunch
Visit WebsiteCompare

Fenero   

24
Revolutionary blockchain-powered contact center software
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Read more about Fenero
Visit WebsiteAdd to compareCompareRemove app
Revolutionary blockchain-powered contact center software
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Read more about Fenero
Visit WebsiteCompare

LiveChat   

1,018
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Visit WebsiteAdd to compareCompareRemove app
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Visit WebsiteCompare

HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Read more about HelpOnClick Live Chat Software
Visit WebsiteAdd to compareCompareRemove app
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Read more about HelpOnClick Live Chat Software
Visit WebsiteCompare

SolarWinds Take Control   

14
Collaborative remote access solution
Solarwinds Take Control (formerly SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast. Read more about SolarWinds Take Control
Visit WebsiteAdd to compareCompareRemove app
Collaborative remote access solution
Solarwinds Take Control (formerly SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast. Read more about SolarWinds Take Control
Visit WebsiteCompare

ThinkOwl   

2
AI-based customer service management solution
ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. Read more about ThinkOwl
Visit WebsiteAdd to compareCompareRemove app
AI-based customer service management solution
ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. Read more about ThinkOwl
Visit WebsiteCompare

HubSpot Service Hub   

108
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
Visit WebsiteAdd to compareCompareRemove app
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
Visit WebsiteCompare

LiveHelpNow   

70
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Visit WebsiteAdd to compareCompareRemove app
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Visit WebsiteCompare

ngDesk   

11
Ticket management for customer service and support teams
ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication. Read more about ngDesk
Visit WebsiteAdd to compareCompareRemove app
Ticket management for customer service and support teams
ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication. Read more about ngDesk
Visit WebsiteCompare

ProProfs Help Desk   

4
Help desk and ticketing solution for customer service
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues. Read more about ProProfs Help Desk
Visit WebsiteAdd to compareCompareRemove app
Help desk and ticketing solution for customer service
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues. Read more about ProProfs Help Desk
Visit WebsiteCompare

BOTNATION AI   

0
Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns. Read more about BOTNATION AI
Visit WebsiteAdd to compareCompareRemove app
Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns. Read more about BOTNATION AI
Visit WebsiteCompare
Filter by
Customer rating