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Review Management Software with Automated Responses (2026)

Last updated: March 2026

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36 software options

TrueReview logo

TrueReview

Category Leaders

Boost Your Reputation with Seamless Review Management

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TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

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Birdeye logo

Birdeye

Category Leaders

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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ReviewInc logo

ReviewInc

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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Text Request logo
Category Leaders

Ignite customer engagement

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Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

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Swell logo

Cloud-based customer experience management platform

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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

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Yotpo logo
Category Leaders

Marketing platform for collecting and showcasing reviews

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Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content.

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Podium logo

AI-enabled lead management and conversion platform

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Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.

Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds. Then, reply to every lead with AI.

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Thryv logo

All-in-one management solution built for small business

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Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.

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Emitrr logo
Category Leaders

Customer engagement platform for local business owners

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"With our unified review interface it's easier to manage online reputation across multiple platforms.
Leveraging our SMS texting capabilities our customers generate 80% more organic reviews across major platforms like Facebook, Google, Healthgrades etc."

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CallSource logo

Performance management solution for sales & marketing calls

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CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities.

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Chekkit logo
Category Leaders

Text messaging and reputation management platform

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Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results.

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GiveMe5.ai logo
Category Leaders

Reputation management software for handling customer reviews

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AI-powered reviews, listings & local rankings for Clover merchants. Get more 5-star reviews, optimize your Google Business Profile, and outrank competitors — all on autopilot. Free plan available.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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DoctorConnect logo

Appointment reminder & patient engagement software

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DoctorConnect is an appointment reminder and patient engagement software which enables medical, veterinary, and dental practices to communicate and engage with patients using features like medical appointment reminders, recall and patient retention management, waiting list management, and more.

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ReputationStacker logo

Reputation management software

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ReputationStacker's review management software helps businesses grow reviews, boost local search rankings, and attract more customers automatically. Its reporting turns feedback into actionable insights, helping you improve customer experience. Scalable and perfect for multi-location businesses.

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Solutionreach logo

Patient engagement platform for practices of all sizes

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Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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Revetize logo

Business marketing software for small businesses

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Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.

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Rize Reviews logo

Reputation management software

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Rize Reviews is a reputation management software designed to help small businesses, as well as legal & medical industries, monitor customer satisfaction, collect feedback, & generate online reviews with custom brand messaging, automated emails, instant notifications, reporting, & more

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Uberall logo

Reputation management software for retail businesses

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Effortless, full control over your reputation: read, respond to, and analyze local reviews across the web.

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WikiPro logo

Customer communication platform for small business owners

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WikiPro is a customer communication platform designed to help small businesses in the legal, finance, accounting, and marketing sectors engage with clients by requesting reviews, electronic signatures, payments, and more. Administrators can create tasks and assign them to team members.

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TransparenSEE logo

Multi-location marketing platform

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TransparenSEE is an AI-powered local marketing dashboard that simplifies business listing and reputation management. The tool empowers businesses to manage, monitor, and optimize local presence across all major platforms, ensuring the brand remains top of mind throughout the customer journey.

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re:spondelligent logo

AI-powered review management platform

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re:spondelligent is an AI-powered review management platform built for multi-location restaurants and hotels. It centralizes reputation management across 100+ review platforms in 135+ languages from a single dashboard.

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Rannko logo

Review & Reputation software, PowerListings for SMB

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Your Business Reputation, Simplified; Monitor & Manage Your Online Reputation.
Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve public perception. Turning your customers into your very own brand ambassadors.

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