IT Service Management (ITSM) Software with Customizable Branding

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38 apps

SysAid   

274
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid is an effective ITIL-aligned ITSM solution that provides a powerful incident and service request management module plus problem and change management.. Read more about SysAid
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Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid is an effective ITIL-aligned ITSM solution that provides a powerful incident and service request management module plus problem and change management.. Read more about SysAid
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Cherwell   

149
Customizable IT service management solution
Cherwell Software is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more. Read more about Cherwell
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Customizable IT service management solution
Cherwell Software is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more. Read more about Cherwell
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ConnectWise Manage   

182
A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage automation gives you the power to implement processes that help make sure your team is working as efficiently as possible. Read more about ConnectWise Manage
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A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage automation gives you the power to implement processes that help make sure your team is working as efficiently as possible. Read more about ConnectWise Manage
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SolarWinds RMM   

4
Remote monitoring & management platform
SolarWinds Remote Monitoring & Management offers patch, AV and backup management, automation, service desk, lightning fast remote control, & more. Read more about SolarWinds RMM
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Remote monitoring & management platform
SolarWinds Remote Monitoring & Management offers patch, AV and backup management, automation, service desk, lightning fast remote control, & more. Read more about SolarWinds RMM
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Vivantio   

160
Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio
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Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio
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InvGate Service Desk   

71
IT service desk software
Use InvGate to manage your IT support with ticket management, SLAs, ITIL tools, workflow & approval automation, self-service, gamification, analytics and more. Read more about InvGate Service Desk
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IT service desk software
Use InvGate to manage your IT support with ticket management, SLAs, ITIL tools, workflow & approval automation, self-service, gamification, analytics and more. Read more about InvGate Service Desk
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LogMeIn Rescue   

121
Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue
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Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue
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BOSS Solutions Suite   

93
BOSS Solutions a FrontRunner in Help Desk Software
BOSS Solutions provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Read more about BOSS Solutions Suite
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BOSS Solutions a FrontRunner in Help Desk Software
BOSS Solutions provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Read more about BOSS Solutions Suite
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Alloy Navigator   

41
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk. Read more about Freshservice
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A complete IT service management (ITSM) tool for business
Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk. Read more about Freshservice
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Jira Service Desk   

253
Simple service desk built on Jira
Jira Service Desk helps IT support teams to automate ticket management, knowledge base creation, SLAs, case tracking, self-service, collaboration & reporting. Read more about Jira Service Desk
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Simple service desk built on Jira
Jira Service Desk helps IT support teams to automate ticket management, knowledge base creation, SLAs, case tracking, self-service, collaboration & reporting. Read more about Jira Service Desk
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TOPdesk   

39
Help desk & service management
TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for IT, facilities management, and HR help desks to aid communications. Read more about TOPdesk
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Help desk & service management
TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for IT, facilities management, and HR help desks to aid communications. Read more about TOPdesk
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Serviceaide   

22
Service desk & IT service management
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency. Read more about Serviceaide
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Service desk & IT service management
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency. Read more about Serviceaide
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Naverisk   

26
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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NinjaRMM   

91
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is a IT service management platform designed to make your techs more efficient through deep insights into IT assets and robust tools to help you remediate IT issues. NinjaRMM enables you to manage workstations, servers, network devices, and virtual machines all from a single-pane-of-glass. Read more about NinjaRMM
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The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is a IT service management platform designed to make your techs more efficient through deep insights into IT assets and robust tools to help you remediate IT issues. NinjaRMM enables you to manage workstations, servers, network devices, and virtual machines all from a single-pane-of-glass. Read more about NinjaRMM
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Zendesk   

2,380
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading IT service Management software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading IT service Management software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
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ProProfs Help Desk   

4
Help desk and ticketing solution for customer service
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues. Read more about ProProfs Help Desk
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Help desk and ticketing solution for customer service
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues. Read more about ProProfs Help Desk
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VIZOR HelpDesk & Assets   

1
ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. Read more about VIZOR HelpDesk & Assets On-premise or Cloud. Try for Free.
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ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. Read more about VIZOR HelpDesk & Assets On-premise or Cloud. Try for Free.
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Atera   

148
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
Atera is the ultimate all-in-one remote monitoring tool suite for IT Pros. Includes everything you need and nothing you don't: Full RMM, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today. Read more about Atera
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Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
Atera is the ultimate all-in-one remote monitoring tool suite for IT Pros. Includes everything you need and nothing you don't: Full RMM, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today. Read more about Atera
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HarmonyPSA   

18
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
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The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
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FixMe.IT  

353
Remote Support Software That Always Works
Remote support software designed for delivering on-demand and unattended support from anywhere in the world. Read more about FixMe.IT
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Remote Support Software That Always Works
Remote support software designed for delivering on-demand and unattended support from anywhere in the world. Read more about FixMe.IT
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Salesforce Service Cloud  

444
Customer Service & Field Service Management Solutions
Salesforce Service Cloud is designed with the needs of ITSM in mind. Make IT’s job easier, and empower it to innovate and move the company forward. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Salesforce Service Cloud is designed with the needs of ITSM in mind. Make IT’s job easier, and empower it to innovate and move the company forward. Read more about Salesforce Service Cloud
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Kaseya VSA  

181
IT Systems Management Software for Internal IT and MSPs
Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory. Read more about Kaseya VSA
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IT Systems Management Software for Internal IT and MSPs
Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory. Read more about Kaseya VSA
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Hornbill  

22
Workflow automation software for service, IT & HR teams
Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication. Read more about Hornbill
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Workflow automation software for service, IT & HR teams
Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication. Read more about Hornbill
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HaloPSA  

14
HaloPSA brings everything an MSP needs into one location.
HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business… Read more about HaloPSA
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HaloPSA brings everything an MSP needs into one location.
HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business… Read more about HaloPSA
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