Remote Support Software with Instant Messaging

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18 apps

ConnectWise Control   

1,630
92 pts
Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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dualmon Remote Access   

76
96 pts
Remote support and device access management solution
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools. Read more about dualmon Remote Access
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Remote support and device access management solution
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools. Read more about dualmon Remote Access
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Freshdesk   

2,183
Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
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ISL Light Remote Desktop   

215
98 pts
Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
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Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
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Acquire   

18
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
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Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
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SysAid  

275
93 pts
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
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SysAid

93 pts
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
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TurboMeeting  

25
Web conferencing and remote support software
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Read more about TurboMeeting
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Web conferencing and remote support software
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Read more about TurboMeeting
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TeamViewer  

6,570
89 pts
Remote support, remote access & online meetings software
TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more. Read more about TeamViewer
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Remote support, remote access & online meetings software
TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more. Read more about TeamViewer
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Cisco Webex  

4,219
75 pts
Voice and video conferencing with screen sharing
Cisco Webex is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more. Read more about Cisco Webex
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Voice and video conferencing with screen sharing
Cisco Webex is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more. Read more about Cisco Webex
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Zoho Meeting  

372
Web conferencing tool to host online meetings and webinars.
Zoho Meeting is a robust web conferencing solution built to manage your online meetings and webinars. Completely browser-based and no downloads required. Read more about Zoho Meeting
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Web conferencing tool to host online meetings and webinars.
Zoho Meeting is a robust web conferencing solution built to manage your online meetings and webinars. Completely browser-based and no downloads required. Read more about Zoho Meeting
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Zoho Assist  

342
94 pts
Instant Remote Support. Unattended Remote Access.
Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more. Read more about Zoho Assist
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Instant Remote Support. Unattended Remote Access.
Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more. Read more about Zoho Assist
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Dameware  

223
84 pts
Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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SnapSupport  

4
Remote support solution for field teams
SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues. Read more about SnapSupport
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Remote support solution for field teams
SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues. Read more about SnapSupport
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ManageEngine Remote Access Plus  

3
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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OmniCore  

1
Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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UltraVNC  

2
Remote support and access management software
Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT support services, and other operations. With remote frame buffer (RFB) protocol, users view and manage applications, interface, user access, and settings. Read more about UltraVNC
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Remote support and access management software
Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT support services, and other operations. With remote frame buffer (RFB) protocol, users view and manage applications, interface, user access, and settings. Read more about UltraVNC
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Channel.me Cobrowsing  

0
Remote session management software for sales & support teams
Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages. Read more about Channel.me Cobrowsing
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Remote session management software for sales & support teams
Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages. Read more about Channel.me Cobrowsing
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