getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Speech Analytics Software with Dashboard (2026)

Last updated: April 2026

Key features of Speech Analytics Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Automatic Transcription: Reviewers value automatic transcription for saving time, enhancing productivity, and allowing quick reference with high accuracy. 98% of reviewers rated this feature as important or highly important.
  • Audio Capture: Users appreciate audio capture for its clarity, ability to record from a distance, and importance in training and accountability. 97% of reviewers rated this feature as important or highly important.
  • Call Recording: Reviewers find call recording essential for accurate analysis, easy reference, and sharing key points with others. 97% of reviewers rated this feature as important or highly important.
  • Reporting & Statistics: Reviewers highlight reporting and statistics for providing insights into performance, aiding coaching, and tracking progress efficiently. 96% of reviewers rated this feature as important or highly important.
  • Speech-to-Text Analysis: Users note speech-to-text analysis for its accuracy, time-saving summaries, and valuable feedback for improving conversations. 92% of reviewers rated this feature as important or highly important.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


44 software options

Gong.io logo

Revenue intelligence technology for sales teams

learn more
Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization.

Read more about Gong.io

Users also considered
Transkriptor logo

AI-enabled solution to transcribe audio & video into text

learn more
Transkriptor is an online transcription software that helps small to large businesses convert audio and video into text using artificial intelligence (AI) technology.

Read more about Transkriptor

Users also considered
Convin logo

3X your contact center performance with Convin.

learn more
Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

Read more about Convin

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

learn more
3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

Read more about 3CX

Users also considered
CXone Mpower logo

Cloud-based contact center software

learn more
CXone Mpower is a cloud-based contact center platform that assists with customer experience (CX), brand value optimization, and more.

Read more about CXone Mpower

Users also considered
XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

Read more about XM for Customer Experience

Users also considered
CTM logo

Conversation analytics for marketing attribution

learn more
CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

Read more about CTM

Users also considered
JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction.

Read more about JustCall

Users also considered
Amazon Connect logo

Scalable Omnichannel Contact Center Solution

learn more
Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

Read more about Amazon Connect

Users also considered
Modjo logo

Conversation intelligence software for business teams.

learn more
Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

Read more about Modjo

Users also considered
Chorus logo

Capture, transcribe & analyze sales team calls & meetings

learn more
Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software. Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings.

Read more about Chorus

Users also considered
Leexi logo

AI-enabled conversational intelligence platform

learn more
Leexi is a cloud-based conversational intelligence platform that helps businesses analyze, summarize, and transcribe audio and video calls. With its AI-powered meeting summary and automated note-taking features, it enables teams to optimize sales, telephony, and video conferencing operations.

Read more about Leexi

Users also considered
ClearTouch Operator logo

Cloud Contact Center Platform Provider

learn more
Unlock insights from every call with ClearTouch's speech Analytics. Capture words, silence, and sentiment to detect compliance risks, uncover customer concerns, and empower agents boosting performance and delivering better customer experiences

Read more about ClearTouch Operator

Users also considered
Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

learn more
Intelligent CX Analytics to understand why your NPS drops

Read more about Clootrack

Users also considered
Outdoo AI logo

AI Roleplay and Coaching Platform for Customer-Facing Teams

learn more
Outdoo is a unified AI roleplay and coaching platform for real customer conversations, connecting practice to performance through roleplay, interaction analysis, and structured reinforcement that drives consistent execution across customer-facing teams.

Read more about Outdoo AI

Users also considered
EvaluAgent logo

Quality assurance solution for customer service and sales

learn more
EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

Read more about EvaluAgent

Users also considered
XEBO.ai logo

Cloud-based Feedback Management Solution

learn more
Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

Read more about XEBO.ai

Users also considered
Samu logo

Sales coaching software

learn more
Samu is a sales coaching software that helps businesses gain insights into sales calls and identify the potential of sales representatives through recording and analysis of sales calls. Samu allows stakeholders to record, transcribe, and analyze sales meetings and utilize AI-enabled tools to let sales managers identify which meetings to focus on when coaching.

Read more about Samu

Users also considered
ICR Evolution logo

Software for a real omnichannel experience.

learn more
Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

Read more about ICR Evolution

Users also considered
Laxis logo

Power Better Meetings

learn more
Laxis takes notes for you automatically and accurately. You have the power to run your meetings free of having to record every word, allowing you to focus on the people and the conversation. Laxis is available for Google Meet, Zoom, and soon to Microsoft Teams and Cisco WebEx.

Read more about Laxis

Users also considered
Capturi logo

Conversational AI tool for analyzing phone conversations

learn more
Capturi's conversational AI software analyzes your organization's phone conversations with customers, revolutionizing customer service as we know it. By using AI, it transforms ordinary customer interactions into extraordinary experiences across your customer service department.

Read more about Capturi

Users also considered
CallFinder logo

Speech analytics tool for small to midsize businesses

learn more
CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection.

Read more about CallFinder

Users also considered
Revenue.io logo

Sales engagement and call tracking platform

learn more
Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

Read more about Revenue.io

Users also considered
Snowfly logo

Employee engagement, gamification & corporate wellness tool

learn more
Snowfly is an employee engagement and gamification software designed to help businesses measure the performance of employees and engage them through incentives and rewards. It enables organizations to create, implement, and manage recognition programs to improve employee experience (EX) and satisfaction.

Read more about Snowfly

Users also considered
daisee logo

AI-enabled speech & semantic analytics software

learn more
Daisee is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain deep insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time.

Read more about daisee

Users also considered