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Recurly

4.6
(53)

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Powering Subscription Success

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(21)

Recurly Pricing

Pricing overview

Value for money rating

4.3

/5

53

Price starts from

249

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Expect Transparent Pricing. Recurly believes in making our services accessible for businesses of all sizes. With a low-cost monthly fee and pay-as-you-go model - we don't get paid until you do. No hidden fees. No high-pressure salespeople. No long-term contracts

What users say

I love the flexibility in setting up subscriptions: future start, bill forward, automatic, % or $ discounts. Recurly makes it easy and does exception handling well.
Great billing and subscription management tool.

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Reviewers who mentioned pricing said:

MR
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Mark R.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must for emerging subscription-based business model

Reviewed 2 years ago

Recurly is packed with features. It's not the cheapest one in the market but it fulfills our need. There are some features we wish would be an add-on which will save us some dollars because we don't use it. The customer support is important to us and they are responsive and knowledgeable. There is a little learning curve when rolling this out to new hires.

Pros

Besides integrating well with our existing tools. We are fond of Recurly because we can accommodate a wider reach of customers beyond month-to-month plans. The subscriptions can be customized the way we like it (think annual plans, prepaid plans, every other month, every three month-type of billing.) The invoicing feature allows our sales team to close deals without asking for upfront credit card information. Once accounts have been set up, we can always provide a specific link so customers can pay by themselves reducing the amount of people seeing their cards thus building trust.

Cons

When processing a refund, it generates another invoice with a different invoice number. I think it would be better if the actual invoice will be updated to say "fully refunded/partially refunded" instead of creating another one. For security reasons, the software times out over a period of inactivity. When 2-step verification is enabled, it will always ask for it when you re-login...just a minor annoyance.

BA
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Bijay A.

Education Management, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Solid product but a bit expensive

Reviewed 7 months ago
Pros

I've been using Recurly for billing and invoicing, as well as subscription management. Billing new customers is a lot easier when I can easily manage my recurring bills. Furthermore, Recurly offers a number of features such as customer service, reporting, payments processing, and more. They also have excellent customer service.

Cons

The product is quite expensive and not affordable for startups

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Timur D.

Verified reviewer

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Organized Chaos

Reviewed 3 years ago
Pros

I love how everything is easy to use, it gives you control over a lot of things that stripe does not.

Cons

Price is a bit on the high side if that was not the case it will be amazing

YL
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Yolandie L.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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You can always rely on Recurly

Reviewed 2 years ago

Recurly's dunning system is incredible and retrieves a lot of our revenue which could have been lost if not for the dunning system. Invoicing is made easy and general setup of pricing, coupons, etc are very easy to follow.

Pros

The software is very easy to use and you have access to numerous reports just with the click of a button. Their support is also excellent. I have never had an issue that couldn't be resolved in record time. The dunning feature is absolutely a brilliant tool.

Cons

It would be nice if you can refund transactions that are older than 6 months, but at this stage we are only able to refund transactions younger than 6 months.

MR
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Michael R.

Civic & Social Organization, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Saves time and makes you money

Reviewed 6 years ago

I recommend Recurly every chance I get. This product is awesome for managing recurring payments. If you have any type of recurring payments that have kept you busy running credit cards every month, you need to consider this software. Its features make taking monthly or annual fees a snap. Customers can get notifications prior to the charge. They also have options to make it convenient for the customer to opt out or cancel memberships, which can save you, even more, time. The cost is great, too - far less in the long run than paying an employee to manage recurring charges. Use Recurly and you can free up time to invest in your business and make more money.

Pros

Easy to use. Cost effective. Time-saver

Cons

No cons were added to this review

AR
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Anonymous Reviewer

Verified reviewer

Computer Software,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Must have for SaaS billing

Reviewed 5 years ago
Pros

The ability to set recurring billing on automation is a must have for any SaaS platform. Recurly makes it very simple to get going. Not to mention they provide all the tools needed to apply coupons, promos, refunds, dunning and more.

Cons

The price can feel brutal. Since you pay not only for the software but for a percentage of your MRR, that means it can quickly grow as you grow.

LB
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Larissa B.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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While we have experienced hiccups, overall, we love Recurly!

Reviewed a year ago

Overall, we really do love Recurly. The benefits far outweigh the cons.

Pros

I love their detailed activity log that all users can see. This helps our agents get an idea of the path a customer may have taken and allows everyone to be on the same page.

Cons

Recurly has experienced downtime in the past few months and this has affected our customers. Our pricing page has gone down due to their application not working, which has negatively affected business.

DS
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Daniela S.

Computer Software, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Recurly

Reviewed 3 years ago
Pros

In general is pretty good, easy to search the clients and have an overview of the clients.

Cons

I always gets lost in the invoices and payments, I don't feel like it's very clear. Also, on top when you check how much a specific client pays for it, it shows the full price without considering the discounts they might have. So you basically need to check the discount and recalculate it. Also, it would be nice as a user be able to have more reports by the accounts that are about to end a discount period for example

MM
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Mona M.

Medical Practice, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid billing platform

Reviewed 3 years ago

Overall, I have had a positive experience with Recurly. I have used many billing platforms and this might be one of the easiest.

Pros

The ability to set recurring billing on automation is great and easy to set up. Plus their customers service team is awesome and always their when you need them. It's also very easy to add new members or terminate existing. You don't have to go through a million steps like other softwares.

Cons

Emails go to spam most of the time and the cost is kind of high.