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Recurly Pricing
Pricing overview
Value for money rating
4.3
/5
53
Price starts from
249
Per month
Flat Rate
Pricing details
What users say
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Reviewers who mentioned pricing said:
Mark R.
Food & Beverages, 51-200 employees
Used daily for 2+ years
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Recurly is packed with features. It's not the cheapest one in the market but it fulfills our need. There are some features we wish would be an add-on which will save us some dollars because we don't use it. The customer support is important to us and they are responsive and knowledgeable. There is a little learning curve when rolling this out to new hires.
Besides integrating well with our existing tools. We are fond of Recurly because we can accommodate a wider reach of customers beyond month-to-month plans. The subscriptions can be customized the way we like it (think annual plans, prepaid plans, every other month, every three month-type of billing.) The invoicing feature allows our sales team to close deals without asking for upfront credit card information. Once accounts have been set up, we can always provide a specific link so customers can pay by themselves reducing the amount of people seeing their cards thus building trust.
When processing a refund, it generates another invoice with a different invoice number. I think it would be better if the actual invoice will be updated to say "fully refunded/partially refunded" instead of creating another one. For security reasons, the software times out over a period of inactivity. When 2-step verification is enabled, it will always ask for it when you re-login...just a minor annoyance.
Bijay A.
Education Management, 1-10 employees
Used weekly for 6-12 months
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I've been using Recurly for billing and invoicing, as well as subscription management. Billing new customers is a lot easier when I can easily manage my recurring bills. Furthermore, Recurly offers a number of features such as customer service, reporting, payments processing, and more. They also have excellent customer service.
The product is quite expensive and not affordable for startups
Timur D.
Verified reviewer
Computer Software, 1-10 employees
Used daily for 2+ years
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I love how everything is easy to use, it gives you control over a lot of things that stripe does not.
Price is a bit on the high side if that was not the case it will be amazing
Yolandie L.
E-Learning, 1-10 employees
Used daily for 2+ years
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Recurly's dunning system is incredible and retrieves a lot of our revenue which could have been lost if not for the dunning system. Invoicing is made easy and general setup of pricing, coupons, etc are very easy to follow.
The software is very easy to use and you have access to numerous reports just with the click of a button. Their support is also excellent. I have never had an issue that couldn't be resolved in record time. The dunning feature is absolutely a brilliant tool.
It would be nice if you can refund transactions that are older than 6 months, but at this stage we are only able to refund transactions younger than 6 months.
Michael R.
Civic & Social Organization, 51-200 employees
Used daily for 1-2 years
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I recommend Recurly every chance I get. This product is awesome for managing recurring payments. If you have any type of recurring payments that have kept you busy running credit cards every month, you need to consider this software. Its features make taking monthly or annual fees a snap. Customers can get notifications prior to the charge. They also have options to make it convenient for the customer to opt out or cancel memberships, which can save you, even more, time. The cost is great, too - far less in the long run than paying an employee to manage recurring charges. Use Recurly and you can free up time to invest in your business and make more money.
Easy to use. Cost effective. Time-saver
No cons were added to this review
Anonymous Reviewer
Verified reviewer
Computer Software,
Used daily for 2+ years
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The ability to set recurring billing on automation is a must have for any SaaS platform. Recurly makes it very simple to get going. Not to mention they provide all the tools needed to apply coupons, promos, refunds, dunning and more.
The price can feel brutal. Since you pay not only for the software but for a percentage of your MRR, that means it can quickly grow as you grow.
Larissa B.
Computer Software, 11-50 employees
Used daily for 1-2 years
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Overall, we really do love Recurly. The benefits far outweigh the cons.
I love their detailed activity log that all users can see. This helps our agents get an idea of the path a customer may have taken and allows everyone to be on the same page.
Recurly has experienced downtime in the past few months and this has affected our customers. Our pricing page has gone down due to their application not working, which has negatively affected business.
Daniela S.
Computer Software, 201-500 employees
Used daily for less than 6 months
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In general is pretty good, easy to search the clients and have an overview of the clients.
I always gets lost in the invoices and payments, I don't feel like it's very clear. Also, on top when you check how much a specific client pays for it, it shows the full price without considering the discounts they might have. So you basically need to check the discount and recalculate it. Also, it would be nice as a user be able to have more reports by the accounts that are about to end a discount period for example
Mona M.
Medical Practice, 1-10 employees
Used monthly for less than 6 months
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Overall, I have had a positive experience with Recurly. I have used many billing platforms and this might be one of the easiest.
The ability to set recurring billing on automation is great and easy to set up. Plus their customers service team is awesome and always their when you need them. It's also very easy to add new members or terminate existing. You don't have to go through a million steps like other softwares.
Emails go to spam most of the time and the cost is kind of high.
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