Yooz Reviews

Memory features of the program allow ease of forwarding and coding of invoices. Reading incoming invoices is extremely easy.

Invoices with poor fonts do not get captured well. Some Vendor code recognition features could use some program updating.

Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we are happy to hear that it¿s all working great for you. We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks....

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Easy to make changes to users and roles

No accessible guide as reference for using the system

The OCR technology filling out the field data is excellent; however, it would be better if it worked more accurately.

There are challenges with they way the software receives and sends data to and from desktop applications. The OCR technology is a great feature if it worked properly. If a vendor sends a scanned invoice it doesn't read the characters properly.

When we first started using Yooz, I was frustrated because it was something new, but now its very easy, user friendly and a great tracking tool for our POs.

Now that I have been using it for over a year, there isn't anything I don't care for.

Fast, easy and effective. Helps track and process invoices so much faster.

Wish I could have had it earlier in my career.

Relatively easy to use. Data extraction good. OCR works very well.

Often rounds the GST/sales tax incorrectly - can't see where to change the rounding method. I suppose i could askSearch facilitiy doesn't always work as well as expected (reveals too much data).

Really easy to use software that makes it easy to manage a pile of invoices that's received and signed for by deferent staff and departments and keeping track of who authorized the payments

I don't really have anything negative to say about the software - maybe the way you can communicate with the accounts - maybe a message text system - live - would have made it easier

It is very easy to use and user friendly

I having difficulty with attaching attachments/ support doc for the invoices

Love the ease of approving invoices. Also love how easy it is to look up an invoice in the system.

Some times the checks don't get to the vendor timely.

Great software, easy to use! I use this every week for our company, and it is enjoyable to use each week!

There is nothing that I dislike about this software!

The OCR quality is great and good automation overall when you talk about the uploading files with lot of different options to upload. Great flexibility about customization and personal support.

OCR issues picking wrong amounts, non availability of APIs with Dynamics, customer support can be improved. backward integration with ERPs to enter in just one and get information in the other.

Thanks for the feedback and for taking time to post your Yooz comments and review on Capterra. The Yooz platform is designed to be straightforward and simple to use, making your life easier! Your feedback is very important to us. As head of customer success, I wanted to personally reach out to ensure you are using our platform to the best of its capabilities, answer any questions you may have...

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The best thing is the flexibility of the workflows. There are so many options it can almost be to much. Our users are raving at the ease of approving invoices for payment. This was one of very few options that would integrate with Intacct. We chose Yooz because it had the simplest integration and the most flexibility in integrating with our needs. We have been able to process invoices in less than 2 weeks, prior to Yooz it could have taken up to 6 weeks to gain approvals.

We are still in the old user interface and it is a little clunky. The old interface lacks the ability to customize to a user with some setup items. We look forward to transferring to the new interface so we can gain more features. We wish the OCR could learn on all fields but we like that Yooz is always striving to improve their product.

Thanks for the great review! We delight in hearing from our clients that our platform helps make your life easier, especially with the flexibility of the worklows and the seamless integration. We look forward transferring you to the new UX too, and for you to discover the new Yooz Rising features. During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. Don't hesitate to join us!

its usually pretty good at its informational scan and once the info is correct it works just like you want it to

it has problems learning. actually, it doesn't learn on it's own, which is lame. you have to essentially open a learning ticket and have someone somewhere try to fix it. I find that no matter how many tickets get opened the system doesn't seem to really adjust to that problem the next time. I would really like the program to auto learn when I highlight the proper info on an invoice.

Thanks for the feedback and for taking time to post your comments. The Yooz platform is designed to be straight forward and simple to use, making your life easier! We¿re sorry to hear that has not been your experience. Please give us the opportunity to learn more about your specific issues as our platform leverages the latest AI and OCR learning technologies. I will have our COO reach out to you directly. You can also call our support line at 832.384.9669 option 2, or e-mail me directly at melissa.hendrick@justyoozit.com. We look forward to finding a solution to the issue. Melissa Hendrick, VP of Marketing

Allows for a 'paperless' AP workflow. Every step can be automated, from receiving invoices via e-mail to electronic approval processes.

Flexibility of sending notices to approvers. Only allows for a 7:00 p.m. notice to be sent to approving managers, or every time you push an invoice (which then bombards my email).

Thanks for the cheers and review! Here at Yooz we delight in helping to make the lives of our AP clients easier. Freeing you up to expand the scope and effectiveness of AP operations! We are currently evaluating the 7:00 pm push window and exploring possible options. Currently, we offer 4 different options. Join us! We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register. You also have a chance to share your tips, tricks, and best practices with other users. Happy Yoozing! Melissa Hendrick, VP of Marketing

This software is very easy to use. It is super fast and allows us to easily communicate coding throughout our business.

I think the customer service is slow. Not sure if they are still trying to figure out the software issues, but when we reach out we usually do not get an answer for awhile.

We sure do appreciate your review! Thanks for taking the time to post. It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going. I'm sorry you've experienced sluggishness with our support team. Please reach out to me directly at melissa.hendrick@justyoozit.com Also, We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing! Melissa Hendrick, VP of Marketing

I love the fact that we can be PAPERLESS and still keep all invoices stored for life - Less filing!!

The auto fill fills things incorrectly about 50% of the time - I feel this feature should be removed altogether

Thank you for taking the time to review Yooz. Glad to see you're enjoying our solution and that it is helping Peterson Auto group. Here's to no more paper cuts! . Thanks again for the amazing review and for being an amazing Yooz Client Champion! Cheers.

Being able to approve invoices for payment with the phone app has saved quite a bit of time and allows invoices to be paid in a timely manner.

No cons were added to this review

Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way. Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. You also have a chance to share your tips, tricks, and best practices with other users. Happy Yoozing! Melissa Hendrick, VP of Marketing

The most useful tool is having the AI. Having the software learn to read the invoice, dramatically increase production.

The AI not always working properly. The tax calculations not properly calculating.

Thank you taking time to post your comments. We really do value your feedback. We'd like to get a few more details and see how we can get your tax calculation issue resolved as quickly as possible. Just call our support line at 832.384.9669 or e-mail us at support@us.getyooz.com We look forward to finding the best solution for you. During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. https://cloud.getyooz.com/webinar-yooz-insider-october

The software makes it easy to find invoices using the wide assortment of filter options. The ability to use the tab key to select fields when entering data for invoices makes processing invoices very quick and easy.

There has been issues of and on with the software. Recently we were unable to process invoices without using a work around to get the invoices from approval level 1 to the next approver.

The ease to approve invoices are what is liked most.

I wish there were more reports or analytics

I was thrown in to using the application quite quickly when help was needed in that department. I now log in two times and day and love the auto fill options within it. Quick and easy to use!

None that I have found. It isn’t super pretty to look at but is functional which is what matters!

Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated customer support, and we're happy to hear that it's all working great for you. Reach out any time with questions. And be sure to check out our monthly webinar series exclusively for our clientsthe Yooz Insider. It is hosted by our COO who gives tips and tricks about using our platform and personally answers any questions that you bring.

The program is user friendly. Easy to move around in.

I can't think of anything. This is a great progaram and very helpful with my daily tasks.

Easy to access from any place but still need some implement for Yooz Agent

Yooz does not block duplicate bill to another system once it's approved in Yooz

That you don't have to view so many things like that last program

That there could be a place for RO and PO's

The software is very user friendly and quick at uploading documents.

There are a lot of distribution codes. Even though that is the doing of the company, I am not sure if this is a requirement for Yooz.