ADP Resource Pricing, Features, Reviews & Comparison of Alternatives

ADP Resource

Human resource administration

3.95/5 (20 reviews)

ADP Resource overview

What is ADP Resource?

ADP Resource, a product of ADP, is a complete human resource management tool which carefully assesses your entire workforce and enables you to create individual employee profiles for each member of staff. ADP Resource also lets you manage your prospect employees via talent management channels and lets you send in-mails to more effectively manage your workforce.

ADP Resource comes with an IOS and Android smartphone application as well as a fully mobile optimizable dashboard.ADP Resource provides online and telephone support and is available 24/7.
www.adp.com

Pricing

Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China, India, Germany

Supported languages

English, Chinese (Simplified), Dutch, French, German and 5 other languages, Italian, Polish, Portuguese, Spanish, Swedish
ADP Resource screenshot: ADPresource_HumanResource_PersonalADP Resource: ASO solution for HR management & compliance challenges lets you focus on your businessADP Resource screenshot: ADPresource_HumanResource_DashboardADP Resource screenshot: ADPresource_HumanResource_SecurityADP Resource screenshot: ADPresource_HumanResource_TaxADP Resource screenshot: ADPresource_HumanResource_ContactADP Resource screenshot: ADPresource_HumanResource_VerifyADP Resource screenshot: ADPresource_HumanResource_RegistrationADP Resource screenshot: ADPresource_HumanResource_LoginADP Resource

ADP Resource user reviews

Value for money
Features
Ease of use
Customer support
  3.7
  4.1
  4.0
  3.5
lisa nu

excellent exerience with ADP

Used daily for 2+ years
Reviewed 2018-08-02
Review Source: Software Advice

Pros
ADP is very user friendly. It also provides countless learning tools. A step further - Customer Service is quite helpful.

Cons
Customer service doesn't always give consistent answers which can be very frustrating, but at least they try their best. Also, web browsers can affect functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chandler Inslee

ADP is a very reputable Company with many service offerings!

Used occasionally for 2+ years
Reviewed 2018-09-06
Review Source: Software Advice

Overall, a great and reputable company that is popular for a reason; they have a great dashboard and online interface to process and their reporting is top notch.

Pros
ADP is a company that has a very strong presence in the business industry with a name that everyone knows; thy have the capacity to handle every request. They are very well structured with easy payroll reporting and good quality customer service team support. They have also started full HR Systems for electronic time clocking and integration with payroll processing. Recently their local reps have had a stronger presence for face to face meetings and appointments.

Cons
I do not like that they operate on a rating system from D&B due to the fact that if your net pay liabilities exceed their rating , that they will require a Reverse-wire setup up. This causes huge issues when it comes to the time sensitive nature of processing payrolls. Also, there are time where I've had to wait over 45 minutes to talk to the service team/CSR for payroll questions and help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lyn Welch

Not so happy with the promises made by Sales vs our actual experience with Implementation

Used weekly for 2+ years
Reviewed 2018-08-31
Review Source: Software Advice

We found ADP Total Workforce to be difficult to use and clunky. It wasn't intuitive when it comes to writing custom reports. If I just want a list of employees, their departments, and their pay rates, I have to choose from too many options in too many "modules". If I guess wrong (as to which module the data is housed in) I get bad information. In the end I don't know whether the information I end up with in a report is right or wrong, so I can't trust it. My experience with Customer Service has been less than ideal as well. There are long hold times, you frequently end up holding for the wrong C/S department and getting switched all over the place, so it's really frustrating. Ultimately, it's easier just to give up and poke around thee system trying to figure it out for myself.

Pros
The brand name is what attracted us to ADP initially, and the "sales job" - it can do absolutely everything except spin yarn. Except that's mostly what the sales people do - spin yarns, and the promises of access to easy-to-compile, glorious reports is a farce. That's because the Implementation team doesn't implement all the features that were promised by Sales, and I suspect it's because the communication between those two entities is 'broken'. Also - we've had an ongoing issue with the system not correctly calculating vacation Accruals so we've had to do it manually each pay period. We may as well use an Excel spreadsheet for all the help we get with doing it in ADP.

Cons
It's not intuitive; not user-friendly at all. There are so many modules that don't "talk" to one another it's difficult to know which module you need to get information from. "Employee Name" could be in six different places and picking the right one is nearly impossible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Corey Weinberg

ADP Resource

Used daily for 1-2 years
Reviewed 2018-09-12
Review Source: Software Advice

Pros
Its easy to use and figure out. New users never have issues using the system. As administrators or employees, never an issue.

Cons
ADP Customer service is slow to deal with and doesn't always have a resolution. Having people understand military time can sometimes cause issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Trinidad Trevino

Great Resource

Used daily for 2+ years
Reviewed 2017-08-08
Review Source: Software Advice

Pros
I love this company. I actually have a friend that works for the company and I think the customer service is so incredible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ADP Resource pricing

Pricing options
Free
Subscription
View Pricing Plans

Free demo on request.

ADP Resource features

API (577 other apps)
Activity Dashboard (515 other apps)
Activity Tracking (287 other apps)
Applicant Tracking (338 other apps)
Automatic Notifications (420 other apps)
Customizable Branding (331 other apps)
Customizable Reporting (315 other apps)
Data Import/Export (316 other apps)
Employee Database (326 other apps)
Employee Management (375 other apps)
Employee Onboarding (270 other apps)
Employee Portal (271 other apps)
Employee Self Service (265 other apps)
Performance Management (270 other apps)
Real Time Reporting (278 other apps)
Recruitment Management (298 other apps)
Reminders (284 other apps)
Reporting & Statistics (524 other apps)
Self Service Portal (379 other apps)
Third Party Integration (414 other apps)

Videos and tutorials

Additional information for ADP Resource

Key features of ADP Resource

  • Productivity optimization
  • Quick adaptation to changes
  • ROI maximization
  • On-Site Advice
  • Guidance from HR experts
  • Recruitment and selection
  • Payroll
  • Tax administration
  • Employee benefits
  • Employee relations
  • Training and development
  • Risk management and safety
  • Regulatory compliance
  • Separations
  • Free online demo
  • Resource video
  • Scalable plans
  • Customized packages
  • Online support
  • Real-time analytics
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Benefits

Productivity optimization and ROI maximization - ADP Resource compiles your employees working data to help you cut down on human resource operational costs and saves you time, which in turn enables you to get the best return on investment from your workforce.

Recruitment and selection and Tax administration - ADP Resource allows you to create employee profiles for individual staff members as well as talent management. This ADP Resource feature lets you compile valuable data in order to effectively recruit the most talented people to your workforce. ADP Resource also gathers employment tax information so you can view all tax administration reports before and after making payments.

Online demo and packages - ADP Resource offers a completely transparent demo allowing you to get a full hands on experience for the software before any financial commitment is required. Once upgraded, ADP Resource plans and packages are completely scalable and are designed to scale up and down along with your human resources growth.