PerformYard Talent Reviews

I like the user interface - the adoption rate for PerformYard was instantaneous, because it was similar to so many platforms we currently use. It's clean, contemporary and very easy-to-use. I like that we have a dedicated Customer Success Manager who is always available for my plethora of questions. I like the reporting functionality and the capabilities to customize employee profiles. What I felt PerformYard succeeded in was overall functionality and customization of the platform.

Nothing so far - PerformYard seems very receptive to feedback on items we'd perhaps like to see in the future and are always making updates! I would love to see the Org. Chart feature laid out a few different ways (currently just laid out vertically), but I think the Org. Chart alone is a helpful section to have.

Thank you for the thoughtful feedback Emily! We look forward to continuing to support you and the entire PetPlan organization. - PerformYard Team

I am getting better all the time at utilizing the software for our different needs and making sure that I can train our staff to be more independent. Features that work well are the profile set up, cycle launches, ability to edit through simple prompts. The forms look nice and are easily read. I've learned how to utilize more icons and tricks to get my tasks done more efficiently than in the beginning.

We found it difficult to format the text boxes with some symbols, bullets, etc. The texting is very straight forward and doesn't allow for easy organization of remarks. It would be better to be able to upload tables, or symbols, bold and separation effects to make reading long texts more easily defined. Multiple projects, data gathered, etc. become long run-on looking sentences. I'd like to be able to print an org chart that looks nice and other snapshots of screen for training seem to be low resolution quality and hard to duplicate.

I like how its really easy to use. It took me 10 minutes to input my goals, for example. That's important as I don't want to take away too much time from my work.

Given it's basic, I am afraid it won't be as useful.

What I like most are the people at PerformYard! From the initial interactions with the sales team to the implementation it was clear PerformYard was interested in being my partner in creating a high performing organization. Our account rep consults with me to understand and then find the best solutions for my company. She is a tremendous trainer and supports my learning style by getting on the phone...

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Only two small things fall on my least list: I don't believe the "activity streams" on the dashboard or in goals are leveraged by our employees. Sometimes the back button does not take you to the previous page but all the way back to the front of the function. On my wishlist: The Feedback icon gives the ability to GIVE feedback to anyone in the organization. I wish we could have the same open design, but in the reverse; allowing anyone in my organization to REQUEST feedback from anyone in the organization. Having open design for both giving feedback and receiving feedback support a culture of feedback! I believe functionality like this would be a differentiator for PerformYard in the performance market.

The User Platform is easy to navigate and understand. Creating forms and launching review cycles is simple once one learns the basics. I really appreciate the Gmail single sign on. I love the recognition feature. Our CSM has been amazing - accessible, helpful and very attentive. Having our performance reviews managed through the platform has been a huge benefit and needed for the engagement and growth.

I have not found any things I dislike about the software to date. On my wishlist for product improvements - a visually appealing Org Chart option. That would be awesome and very helpful!

PerformYard has streamlined our quarterly review process and has made feedback and goal setting so much easier! PerformYard syncs with ADP so no need to manually enter in new hires!

While I don't see many cons, some managers have complained that the reporting function isn't as intutiive as the rest of the system.

First and foremost, our Customer Success Manager [SENSITIVE CONTENT HIDDEN] was fantastic and made it so that the implementation of Perform Yard into our company was seamless. She took the time to meet with us numerous times via phone to make sure we understood everything, go more in depth if we had any questions, etc. I appreciated the help through the set up of Perform Yard as well as the resources...

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I have no complaints at this time, only recommendation we did have was that it'd be nice for managers to to have a section to select their employee and see all past reviews, goals, feedback (private and public) vs having to go into their profile or filter by the employee in each different section. It'd be nice to just have that overview in one section. But other than that it's been great so far!

It has a great user experience, and sends notificatoins for when its time for you to review yourself as well as the colleagues you work closely with to ensure they get the recognition on all of their hard work and progress towards their goals. Again, very easy to use, and doesnt bombard on notifcations either! Its a great way to review.

Nothing I dont like that much, its overall a great tool.

The product is easy to use and understand and the best feature is the Save for Later function. Our firms asks multiple questions that require some reflection so I like to read the questions, answer what I can and then save the application and come back when I'm ready to finish.

The thing I like least about the software is that it's only useful for me about once a year; for my annual review. If perhaps there were some other functions, it would be used and enjoyed more often.

Simple user interface. Concise organization of reviews for employees and management alike.

Perhaps have additional ways to compare past years performance and Overall statistical reporting for department groups.

A few things stand out as positives for us. First, it was really easy to get things running. It was really just a matter of a few hours of invested time to be in a position to start testing our first review cycle. The biggest effort was transforming our crude employee data into a uniform spreadsheet so we could upload it. That took some manual work. It's easy to design and implement a review form....

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A few things have been a bit harder than expected. One that stands out is setting up a 360 evaluation, which was more manual than it seems would be necessary. Room for improvement for PerformYard (or maybe we missed something). I've also heard a little grumbling about losing edits in various ways. I think this is perhaps just the peril of using a web-based tool. You have to get used to navigating...

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Flexibility & Control -- We were able to build our own forms, process, timing, everything. It was very important to us to be able to utilize what we had done in the past that was working, that our employees trusted and that aligned with our culture. "Off the shelf" forms would not have done this for us. Also the ability to make changes mid-process with a simple click - by yourself - and instantly...

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Can't think of any!

Thank you, Nancy! On behalf of the entire PerformYard team, it has been an absolute pleasure working with you over the past year and we hope we can continue to support FlightStats's HR and Performance Appraisal processes for years to come.

PerformYard helped our quickly-growing team provide more consistent, necessary, and VERY MUCH desired feedback. In my opinion, this is one of the most important things a firm can semi-easily give an employee. It's so important to help someone learn, grow, and give them the opportunity to succeed; and PerformYard got us about 20 steps closer to the continuing initiative.

I would say the system can be a tad limited, although I understand the majority of these limitations come from keeping customers from trying to do too much and digging themselves a hole (so thank you for helping to pull us in and keep us focused). But, my BIGGEST request/suggestion is to allow multiple-choice questions with MULTIPLE selected answers (ie: select all that apply)... this is something MANY of our questions need, rather than using open-ended or multi-line answer options (as there's no way to turn that information into data).

From Day 1 we were impressed with the personalized and prompt support. Our Customer Success Manager was knowledgeable, able to show us how to utilize PerformYard to meet our unique needs, and very responsive when deadlines loomed.

Light colored and small lettering on a white background makes reading challenging for users. Some icons or where they're placed are not intuitive.

With PerformYard creating, tracking and managing goals is simple and easy. You have the flexibility to individually scale each goal and progress is trackable both graphically and by text entries that can be used to journal any issues you encountered. You can also set up alerts to keep you on target with scheduled events. Another function that I find especially beneficial is the ability to highlight the achievements or simply acknowledge the work of others, which can be shared within teams or companywide.

There are situations where you may not be able to complete a goal. For example, an event that was outside of your control has been canceled. However, once you add a goal, you cannot completely discard it and it is calculated into your fulfillment of planned goals.

The team and their customer service & support - all around one of the best (i.e. our Acct Director, tech team, owner - everyone we've had the pleasure to work with at PerformYard has been responsive and swift to help us solve any challenges, implementation, ongoing support). Customization - able to input, modify, and leverage the platform to suit our needs. Automates the single biggest administrative burden for the Company. Personalized attention - from setting up the Agreement between our two companies, the live trainings provided by our Acct Director, the knowledge sharing and guidance the team provides, the swift issue resolution they consistently deliver upon. Integration with our HRIS platform as promised and on-schedule.

That PerformYard is for performance management only. We knew this going into it, however, we'd love to be able to leverage this team's expertise and automated solution(s) for the entire talent management cycle (development, management, succession, compensation).

The additional service and training was great! What I really appreciate are the review features. This supports quick check-ins to a comprehensive CEO 360 Feedback processes that even our board members participated in.

There are some features that would be useful. Like making all reviews 'visible' at a certain time, as opposed to right away or manually changing their visibility. The reporting is great, but you cannot realise the benefit until you have a reasonable amount of data in the system over a period of time. There are also some features that the platform doesn't have - but it is a single use platform, fantastic for reviews and goals.

ROI, any time spent on a review is going to go to overhead, If we can get the staff back to what they need to be doing it's worth it.

I could not think of a Con. It is a very straight forward platform that solved pain points for our organization.

Thank you so much, Jesse! We have enjoyed working with you and look forward to continuing to support Crown Consulting's HR and Performance Appraisal processes for years to come.

The site is easy to use as an admin and user friendly for the employees. The customer service was very quick to respond and help when needed. We also enjoyed having multiple levels of approvers and ways to assign reviews to specific groups of employees. I, also, enjoyed running reports to see where everyone stood in the review process.

Unfortunately, it is a separate website which for our specific situation, was what we were trying to move away from. We ended up moving our reviews to our system that already holds HR, Benefits, Payroll, and Annual Reporting data. For our company, it made sense to keep the reviews in the same system the employees are already going into.

From an end user perspective it is easy to use. From a leadership perspective I like that I can quickly add employee notes which made performance reviews much easier. From and Administrator point of view I like how easy it is to add/edit employee records.

As a leader I find the creation of goals and tracking progress a tad confusing. As an Administrator the creation of forms, understanding groups and setting up/maintaining review cycles/calendars isn't intuitive. Had I been involved from the beginning when this software was chosen the process would likely have been easier.

I like the ease of use of the system. We rolled this system out in an effort to get off of a paper-based system and it has been exactly what we needed. Using the system has been easy for our employees and has been easily integrated into our weekly 1:1 meetings. Setting up a review has been fast and efficient. We have had a great account rep!!

My only downside is that we do not currently have an HRIS that links directly with PerformYard. So as a result I have to upload new data manually. This is not a huge issue it is just not as convenient as a real-time feed would be.

User friendly Intuitive Amazing customer service Lots of training and resources available Many different cool features and functionalities

I wouldn't say I dislike anything. The only thing I would say here is I wish admins had the ability to edit a few more things - ex. the content in the notifications that PerformYard sends, along with the final look of the reviews.

Easy to set up with a dedicate Customer Success Manager guiding you along the way. It integrated with ADP so employee data synced with the system. The online support website is great for additional learning information as well.

I would like to see a little more flexibility with being able to make changes and those changes update across reviews already set up. I would also like to see a way to send out notifications or emails from PerformYard in regards to sending out a message to employees to set goals vs. setting up a goal setting review form. Now that we have rolled out, I notice that not all employees are using the review form and instead are creating goals separately which is okay but I prefer the review form analytics to see who has completed goals vs. looking at the company review tab to see who all has completed goals.

Ease of use, reporting functionalities, the amount of info you can store about employees, org charts.

The reporting functionalities could be improved - it is hard to create custom reports that are easy to pull/read, it is hard to assign some of the review forms (for example, we do upward and peer feedback, in order to do assign these we have to manually assign them 1 by 1).

Thank you, Sarah! You are quickly learning PerformYard and we certainly have enjoyed working with you and 4C Insights over the past year. In regard to your comment about assigning review forms, the employee and manager review forms are automatically assigned with the use of our template and cycle features. For certain peer and upward feedback forms there is unfortunately not a way at this time for the platform to predict the assigning process. We appreciate your feedback and we are always improving the software based on customer needs. We look forward to continuing to support 4C Insights HR and Performance Appraisal processes.

This product has many functions that are company is able to utilize. We can run our entire review cycle through PerformYard, upload company documents that our employees always have access to, get employees to e-sign on handbook changes, implement internal surveys, as well as external surveys to customers for feedback. Their customer service/implementation teams were extremely helpful.

A little tough to navigate around at first, especially as an administrator, because there are so many functions. It did get easier over time. I also wish there were more options for customizing the emails that carry the links to PerformYard. They're generic/robotic and wish we would have the opportunity to format and change some of them.