Flexibility & Control -- We were able to build our own forms, process, timing, everything. It was very important to us to be able to utilize what we had done in the past that was working, that our employees trusted and that aligned with our culture. "Off the shelf" forms would not have done this for us. Also the ability to make changes mid-process with a simple click - by yourself - and instantly implement the change was HUGE. Like adding a sign off, deleting a reviewer, etc. We didn't have to call and put in a work order and wait for days for a return call. Changes happen, and sometimes they are very sensitive and need quick response. Having the ability and confidence to make instant adjustments when needed is critical.
The system is very intuitive, little or no management and employee training needed. Also, having the system automatically sending out reminders - and the ability for an employees to personally turn off reminders - are both very helpful.
PerformYard staff are exceptional. All responded quickly, were knowledgeable, and patient. Every person I spoke with was a pleasure to work with. We had PerformYard personnel hold a training session with our managers (via web), and a couple of occasions hold a call with a manager who had more technical systems questions, and again, PerformYard staff were exceptional and answered all questions with ease.
Can't think of any!
Response from PerformYard
Thank you, Nancy! On behalf of the entire PerformYard team, it has been an absolute pleasure working with you over the past year and we hope we can continue to support FlightStats's HR and Performance Appraisal processes for years to come.