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Reward Gateway
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Employee engagement and recognition platform for enterprises
Table of Contents
Reward Gateway - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Reward Gateway overview
What is Reward Gateway?
Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition. Key features include peer-to-peer nominations, award delivery, communications, survey creation, benefits administration, push notifications and live alerts.
The platform showcases individual and team achievements through a real-time feed, allowing employees to interact via comments and likes. Employees can send customized eCards to recognize colleagues and celebrate milestones. Users can create videos and content pages to share company news, deliver messages to segmented audiences, and send push notifications and live alerts to increase engagement. Reward Gateway comes with a library of editable survey templates, which allows human resource teams to collect employee feedback and measure the effectiveness of employee engagement programs through custom surveys.
Reward Gateway includes an employee discount module which enables managers to distribute in-store as well as online vouchers and retailer discount schemes. Employees can download the branded mobile application to join voluntary benefits programs, access vouchers and cashback offers, and manage online shopping activities.
Starting price
Pros & Cons
Reward System
Employee Engagement
Customer Support
Approval Process
Reward Gateway’s user interface
Reward Gateway pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about Reward Gateway?
Reward Gateway is a recognition and rewards platform with features and functionality that allow us to efficiently manage and administer our program.
Select to learn more
Who uses Reward Gateway?
Based on 344 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Reward Gateway's key features
Most critical features, based on insights from Reward Gateway users:
All Reward Gateway features
Features rating:
Reward Gateway awards
Reward Gateway alternatives
Reward Gateway
Starting from
No pricing info
Achievers
Starting from
No pricing info
Vantage Circle
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No pricing info
Workhuman
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No pricing info
Reward Gateway integrations (39)
Integrations rated by users
We looked at 344 user reviews to identify which products are mentioned as Reward Gateway integrations and how users feel about them.
Integration rating: 5.0 (1)
“Automatic API. No need to manually make updates on the platform itself. It makes it easier on small companies like us who don't have the necessary bandwidth to make manual updates.”
Alyssa F.
Sr. HR Generalist
Integration rating: 2.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Reward Gateway customer support
What do users say about Reward Gateway customer support?
Customer support rating:
We analyzed 28 verified user reviews to identify positive and negative aspects of Reward Gateway customer support.
A significant portion of users highlight attentive, friendly, and quick customer support, especially during onboarding and troubleshooting.
A minority of users report slow responses, lack of follow-up, and difficulty accessing consistent or knowledgeable support staff.
Support options
Training options
To see what individual users say about Reward Gateway's customer support, check out the review snippets below.
“We had an amazing implementation specialist and anytime we ask for help in the chat feature, we receive immediate support.”
Teresa F.
Vice President
“I am confident that the software and product by itself would not achieve the excellent results that we have seen first hand if it were not for the outstanding customer support. ”
Michael M.
President and CEO
“Implementation has been a struggle and support has not been readily accessible from one person so questions have to be reviewed from the beginning. ”
Jennifer F.
Workforce Development Manager
Reward Gateway FAQs
Reward Gateway has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Reward Gateway support?
Reward Gateway supports the following languages:
English
Q. Does Reward Gateway support mobile devices?
Reward Gateway supports the following devices:
Android, iPhone
Q. Does Reward Gateway offer an API?
Yes, Reward Gateway has an API available for use.
Q. What level of support does Reward Gateway offer?
Reward Gateway offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)
