Torch LMS Pricing, Features, Reviews & Comparison of Alternatives

Torch LMS

Best-in-class LMS for business (minimum 500+ users)

4.33/5 (18 reviews)

Torch LMS overview

What is Torch LMS?

(Best for 500+ users) Winner of Gold awards 3 years in a row from Brandon Hall Group, Torch LMS is a leader in learning management technology. Torch differentiates by giving you the industry's best user-interface, best reporting, best user-group management (internal and external) and, most importantly, the best support services. Switching to Torch has never been easier as we do migration and implementation work for you. Beautiful and powerful LMS technology with simple low pricing means you can finally love your LMS!

Pricing

Starting from
$25/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada

Supported languages

English, Danish, Dutch, French, German and 5 other languages, Irish, Norwegian, Portuguese, Russian, Spanish
Torch LMS screenshot: ActivitiesTorch LMS OverviewTorch LMS screenshot: AutomationTorch LMS screenshot: brand 1Torch LMS screenshot: Dashboard bugTorch LMS screenshot: Team 1

Torch LMS reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.7
  4.6
  4.4
Beau Kapeliela

A Great Social LMS

Used occasionally for free trial
Reviewed 2019-06-03
Review Source: Capterra

Torch LMS is a company based in Silicon slopes; Utah's tech valley. They have a great product that is future thinking.

Pros
They have such a great social aspect to their company; something a lot of LMS' lack. Another plus is that they are cloud based.

Cons
When I messaged them to inquire about certain pricing they were not transparent about a price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jeremy Aho

Great LMS that gets it!

Used daily for less than 6 months
Reviewed 2016-12-01
Review Source: Software Advice

After years (3!) of researching a replacement LMS, with very high expectations, we identified Torch as the ONLY one meeting all of our requirements. Very specific requirements, and a lot of them. We were expecting a lot and willing to settle a little. Didn't have to, though! We were one of the first adopters of the "Enterprise" version and after some initial hiccups to work through (that aren't there anymore), we're very pleased with the system. WE meaning our LMS administrators but moreso our users- it provides users with a simple experience that helps them learn and get the job done with no hassle. Working with Prometheus has been a great experience. Good support, they're adaptable and not only take enhancement requests but implement the best of them. The system is comprehensive in functionality, has a fast UI, and very easy to use. It's sufficiently customizable, scalable, and I look forward to the regular enhancements that make it better all the time.

Pros
- Fast searching/filtering - Very easy/fast to credit learners with multiple activities (great for an organization that conducts and needs to document lots of instructor-led activities) - Very robust options for automation (assigning specific activities, etc.) - Customizable "user" fields to allow for detailed user information - Excellent Grouping functionality (learner groups based on many potential criteria) - helpful for a large organization with many different categories of learners - Reporting allows full access to all user and learning data

Cons
- As a fairly new Enterprise system, there are still some glitches/minor bugs (to which the company is responsive to fixing) - Reports export as .csv. Not a big deal for those comfortable with Excel, but if exported to .xls or another format with some formatability would be nice. Not a deal breaker, though! - No integrated eCommerce (e.g., shopping cart/payment) functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

OK product, visually appealing for the user, not great out of the box.

Used daily for less than 6 months
Reviewed 2017-12-11
Review Source: Capterra

The price compared to many others we reviewed is great. I think you get what you pay for with this product and company. They are helpful to fix the problems, the problem is that there are issues that come up on a regular basis.

Pros
Torch LMS is easy to use from a user's standpoint. There are clean learning paths and easy to use apps that mimic a tablet. From an admin standpoint, the help feature is a nice assistant if you forget how to set up something. There's a lot of thought into the logic of setting up a feature should work, using questions and if/then statements. In some ways this is extremely helpful, in others it seems to be too convoluted for the intended outcome. Development team has done a pretty good job of working on features we have requested be added. Not sure how much of this happens with other companies, but they seem to want to give us the features we ask for in a timely manner.

Cons
The Torch product performs really inconsistently for users and admins, depending on roll outs of code and various other changes on the back end. We've had lots of issues out of the box with features that were promised. My company had a unique org structure, so this may be difficult to change on the back end. That being said, it seems like the org structure logic is set a certain way and difficult to change. This was one area that was explained before signing a contract. We were assured this wouldn't be a problem, but it has been an underlying issue in a lot of things we want developed or created.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Ken Krieger

We were looking for ease of use and an interface that was not complex and Torch delivered

Used daily for 2+ years
Reviewed 2017-11-02
Review Source: Capterra

Pros
At the time of implementation, our company had never used an LMS and learning material was searched for on various network drives. We really didn't even have a budget. TorchLMS was an easy decision and the product and are use has scaled. We have won business as a result of saying we can deliver training content via LMS

Cons
You will hear things are fixed and never heard they are broken in the first place. The front end is a lot easier than the back end administrative tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Mike Pitts

Promethus TORCH LMS Burns it up!

Used daily for less than 6 months
Reviewed 2016-10-27
Review Source: Software Advice

Our regional gas utility of 1500+ employees recently upgraded to Torch Enterprise from Promethus Development. Having a lot of government mandated requirements for training of our field workforce we needed a robust and easy to use LMS. We were approached by Promethus and were one of the early adopters of the program and now that we've gone through the pain of the upgrade, we're glad we did. It's easy to navigate for the end user, the admins can direct training and everything just works the way we expect it.

Pros
Good admin tools. Upload training, assign training, track training, nag users who haven't done their training and automatically keep up to date state and federal mandated records. Great customer service with Max, Jaron, & Carly.

Cons
The reporting could be a little more robust and easier, but once you figure it out you can get pretty much everything you're hoping for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Torch LMS pricing

Starting from
$25/year
Pricing options
Free trial
Subscription
View Pricing Plans

Annual hosting/support/licensing, based on number of users. As users increase, the per-user price goes down. Contact Torch LMS for a quote.

Torch LMS features

API
Employee Self Service

Activity Dashboard (421 other apps)
Activity Tracking (257 other apps)
Applicant Tracking (304 other apps)
Automatic Notifications (376 other apps)
Customizable Branding (291 other apps)
Customizable Reporting (295 other apps)
Data Import/Export (283 other apps)
Employee Database (276 other apps)
Employee Management (342 other apps)
Employee Onboarding (241 other apps)
Employee Portal (245 other apps)
Performance Management (230 other apps)
Real Time Reporting (252 other apps)
Recruitment Management (254 other apps)
Reminders (257 other apps)
Reporting & Statistics (434 other apps)
Self Service Portal (303 other apps)
Third Party Integration (334 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

Focusing on all the essential features of learning management for business, Torch LMS does more than just give lip service to the idea that employee training programs should be pain-free and easy-to-use. The web-based solution was designed by workplace learning professionals to allow organizations to easily track employee training using any desktop browser or mobile device. Torch LMS is an intuitive, practical alternative to overly complex learning management solutions.

Businesses in a variety of industries can rely on Torch LMS to get what they need from an LMS on a daily basis. The modern e-learning management system maintains a tight focus on the core essentials of workplace learning, emphasizing process, navigation, and tracking compliance training. It is focused on the essentials of workforce improvement. Supervisors can track their employees’ progress, with training automation features that save supervisors up to 70% of their time. Torch LMS is a hosted solution, which means businesses don’t have to install any software to begin.


What is Torch LMS?

An enterprise-grade e-learning management solution for tracking employee training, Torch LMS was developed to meet the organizational needs for workplace training and development. The hosted platform is designed in a way that is intuitive for both learners and supervisors. It requires virtually no training to use properly, thanks in large part to the common sense terminology used throughout the platform.

Administrators have the ability to assign training to user groups, view dashboards to track compliance and learner progress, and setup automated course notifications and wait lists. Because Torch LMS is a hosted solution, learners are able to access their e-learning portals at any time, from any connected device. They can also see their requirements, along with a list of completed and in-progress training, at any time. Powerful email automation alerts notify employees when due dates are approaching, when new training has been assigned, and when requirements need to be renewed, as well.


Who is Torch LMS For?

  • Experience level: All experience levels
  • Industry: All industries
  • Business size: Mid-size businesses and large enterprises
  • Departments/roles: All roles
  • Budget/point: Price starts at $15,000 per year (up to 500 users)
  • Example customers: Toyota, Foster Farms, Hyundai, Spring Mobile

Main Features

Assigning Course Training

Assigning, managing, and tracking course training is a major focus of Torch LMS. System administrators have the ability to assign required training to individual employees or larger groups of users. In addition to assigning specific training activities, administrators also have the option to add course sequencing, as well.

Take full control over the training that your employees receive by selecting the order in which they can complete the assigned training activities. Not only can you setup course sequencing with Torch LMS, but you can also add course equivalents. For example, you might give new employees the option of completing a training assignment by watching a video or completing a classroom version of the training.

Creating Learning Programs

The system training catalog that Torch LM provides includes many different types of training, including classroom, virtual, web-based, assessments, videos, audio, documents, and more. Administrators have the option to combine classroom and web-based requirements. They can also use assessment tools for testing and surveys (known as “activities”) to evaluate their employees.

Click on the Activities module to add new activities to your training. You can choose from activity types like grouped, video, SCORM, PowerPoint, tasks, surveys, quizzes, and audio, to name just a few of the many options available. Each individual activity will have a unique ID, with the ability to filter by name or creation date.

Automating Training

Torch LMS is built for efficiency and ease-of-use. One of the ways that the platform provides key capabilities for both administrators and learners is by automating as many tasks as possible. Automation tools remove extra steps from the e-learning process.

Cut down on the work involved in managing your learning management system by setting up automation rules. You can create automated email alerts that notify employees when training due dates are nearing, or when their course status has been changed from “waiting list” to “enrolled.” Course completion certificates can be automated and customized, as well.

Reporting & Analytics

A big component in any learning management solution is the reporting and analytics module. Reporting is a principle focus with Torch LMS. The approach that Torch LMS takes is to give users, managers, and administrators a visual display of everything they need to see when they need to see it.

Your Torch LMS dashboard is completely customizable, allowing you to hone in on the analytics that matter most to your specific organization. Track the progress of groups of users or individual employees, and instantly use filtering tools see which learners are still labeled as “in progress” in any training activity. Torch LMS offers powerful search and exporting features, along with extensive reporting tools.


Integrations

Torch LMS provides users with custom integrations and reporting services to help get the most from the hosted platform. Custom integrations are available with ERP, HRIS, SharePoint, and many other systems.


Pricing

Torch LMS is available on a subscription pricing model, with costs starting from $15,000 per year. The starting pricing tier includes up to 500 users for $30 per user, per year. As the number of users within an organization increases, the price per user decreases. Organizations can expect to pay a one-time implementation fee and annual hosting/support/licensing based on the number of users, as well.


Bottom Line

  • Modern LMS designed by experienced training professionals
  • Allows organizations to manage and track employee training
  • Automates training departments with powerful tools
  • Focused on the essentials of workforce improvement
  • Enterprise-grade cloud learning solution

Videos and tutorials

Additional information for Torch LMS

Benefits

Torch LMS is a business-focused learning management system. It is a rare combination of best-in-class power AND ease-of-use.

Dynamic reporting and analytics tools; highly-customizable dashboards.

Torch LMS is fully mobile-friendly and responsive.

Torch LMS offers unmatched support services.

The Torch system is highly secure and enterprise ready.

We've built Torch from the ground up with AUTOMATION in mind. We're an extension of your team, and can handle the most complex automation schemes with ease.