Torch LMS is a company based in Silicon slopes; Utah's tech valley. They have a great product that is future thinking.
They have such a great social aspect to their company; something a lot of LMS' lack. Another plus is that they are cloud based.
When I messaged them to inquire about certain pricing they were not transparent about a price.
Likelihood to recommend: 9/10
After years (3!) of researching a replacement LMS, with very high expectations, we identified Torch as the ONLY one meeting all of our requirements. Very specific requirements, and a lot of them. We were expecting a lot and willing to settle a little. Didn't have to, though! We were one of the first adopters of the "Enterprise" version and after some initial hiccups to work through (that aren't there anymore), we're very pleased with the system. WE meaning our LMS administrators but moreso our users- it provides users with a simple experience that helps them learn and get the job done with no hassle. Working with Prometheus has been a great experience. Good support, they're adaptable and not only take enhancement requests but implement the best of them. The system is comprehensive in functionality, has a fast UI, and very easy to use. It's sufficiently customizable, scalable, and I look forward to the regular enhancements that make it better all the time.
- Fast searching/filtering - Very easy/fast to credit learners with multiple activities (great for an organization that conducts and needs to document lots of instructor-led activities) - Very robust options for automation (assigning specific activities, etc.) - Customizable "user" fields to allow for detailed user information - Excellent Grouping functionality (learner groups based on many potential criteria) - helpful for a large organization with many different categories of learners - Reporting allows full access to all user and learning data
- As a fairly new Enterprise system, there are still some glitches/minor bugs (to which the company is responsive to fixing) - Reports export as .csv. Not a big deal for those comfortable with Excel, but if exported to .xls or another format with some formatability would be nice. Not a deal breaker, though! - No integrated eCommerce (e.g., shopping cart/payment) functionality
Likelihood to recommend: 10/10
The price compared to many others we reviewed is great. I think you get what you pay for with this product and company. They are helpful to fix the problems, the problem is that there are issues that come up on a regular basis.
Torch LMS is easy to use from a user's standpoint. There are clean learning paths and easy to use apps that mimic a tablet. From an admin standpoint, the help feature is a nice assistant if you forget how to set up something. There's a lot of thought into the logic of setting up a feature should work, using questions and if/then statements. In some ways this is extremely helpful, in others it seems to be too convoluted for the intended outcome. Development team has done a pretty good job of working on features we have requested be added. Not sure how much of this happens with other companies, but they seem to want to give us the features we ask for in a timely manner.
The Torch product performs really inconsistently for users and admins, depending on roll outs of code and various other changes on the back end. We've had lots of issues out of the box with features that were promised. My company had a unique org structure, so this may be difficult to change on the back end. That being said, it seems like the org structure logic is set a certain way and difficult to change. This was one area that was explained before signing a contract. We were assured this wouldn't be a problem, but it has been an underlying issue in a lot of things we want developed or created.
Likelihood to recommend: 4/10
At the time of implementation, our company had never used an LMS and learning material was searched for on various network drives. We really didn't even have a budget. TorchLMS was an easy decision and the product and are use has scaled. We have won business as a result of saying we can deliver training content via LMS
You will hear things are fixed and never heard they are broken in the first place. The front end is a lot easier than the back end administrative tools
Our regional gas utility of 1500+ employees recently upgraded to Torch Enterprise from Promethus Development. Having a lot of government mandated requirements for training of our field workforce we needed a robust and easy to use LMS. We were approached by Promethus and were one of the early adopters of the program and now that we've gone through the pain of the upgrade, we're glad we did. It's easy to navigate for the end user, the admins can direct training and everything just works the way we expect it.
Good admin tools. Upload training, assign training, track training, nag users who haven't done their training and automatically keep up to date state and federal mandated records. Great customer service with Max, Jaron, & Carly.
The reporting could be a little more robust and easier, but once you figure it out you can get pretty much everything you're hoping for.
Likelihood to recommend: 10/10
Annual hosting/support/licensing, based on number of users. As users increase, the per-user price goes down. Contact Torch LMS for a quote.
Focusing on all the essential features of learning management for business, Torch LMS does more than just give lip service to the idea that employee training programs should be pain-free and easy-to-use. The web-based solution was designed by workplace learning professionals to allow organizations to easily track employee training using any desktop browser or mobile device. Torch LMS is an intuitive, practical alternative to overly complex learning management solutions.
Businesses in a variety of industries can rely on Torch LMS to get what they need from an LMS on a daily basis. The modern e-learning management system maintains a tight focus on the core essentials of workplace learning, emphasizing process, navigation, and tracking compliance training. It is focused on the essentials of workforce improvement. Supervisors can track their employees’ progress, with training automation features that save supervisors up to 70% of their time. Torch LMS is a hosted solution, which means businesses don’t have to install any software to begin.
An enterprise-grade e-learning management solution for tracking employee training, Torch LMS was developed to meet the organizational needs for workplace training and development. The hosted platform is designed in a way that is intuitive for both learners and supervisors. It requires virtually no training to use properly, thanks in large part to the common sense terminology used throughout the platform.
Administrators have the ability to assign training to user groups, view dashboards to track compliance and learner progress, and setup automated course notifications and wait lists. Because Torch LMS is a hosted solution, learners are able to access their e-learning portals at any time, from any connected device. They can also see their requirements, along with a list of completed and in-progress training, at any time. Powerful email automation alerts notify employees when due dates are approaching, when new training has been assigned, and when requirements need to be renewed, as well.
Assigning, managing, and tracking course training is a major focus of Torch LMS. System administrators have the ability to assign required training to individual employees or larger groups of users. In addition to assigning specific training activities, administrators also have the option to add course sequencing, as well.
Take full control over the training that your employees receive by selecting the order in which they can complete the assigned training activities. Not only can you setup course sequencing with Torch LMS, but you can also add course equivalents. For example, you might give new employees the option of completing a training assignment by watching a video or completing a classroom version of the training.
The system training catalog that Torch LM provides includes many different types of training, including classroom, virtual, web-based, assessments, videos, audio, documents, and more. Administrators have the option to combine classroom and web-based requirements. They can also use assessment tools for testing and surveys (known as “activities”) to evaluate their employees.
Click on the Activities module to add new activities to your training. You can choose from activity types like grouped, video, SCORM, PowerPoint, tasks, surveys, quizzes, and audio, to name just a few of the many options available. Each individual activity will have a unique ID, with the ability to filter by name or creation date.
Torch LMS is built for efficiency and ease-of-use. One of the ways that the platform provides key capabilities for both administrators and learners is by automating as many tasks as possible. Automation tools remove extra steps from the e-learning process.
Cut down on the work involved in managing your learning management system by setting up automation rules. You can create automated email alerts that notify employees when training due dates are nearing, or when their course status has been changed from “waiting list” to “enrolled.” Course completion certificates can be automated and customized, as well.
A big component in any learning management solution is the reporting and analytics module. Reporting is a principle focus with Torch LMS. The approach that Torch LMS takes is to give users, managers, and administrators a visual display of everything they need to see when they need to see it.
Your Torch LMS dashboard is completely customizable, allowing you to hone in on the analytics that matter most to your specific organization. Track the progress of groups of users or individual employees, and instantly use filtering tools see which learners are still labeled as “in progress” in any training activity. Torch LMS offers powerful search and exporting features, along with extensive reporting tools.
Torch LMS provides users with custom integrations and reporting services to help get the most from the hosted platform. Custom integrations are available with ERP, HRIS, SharePoint, and many other systems.
Torch LMS is available on a subscription pricing model, with costs starting from $15,000 per year. The starting pricing tier includes up to 500 users for $30 per user, per year. As the number of users within an organization increases, the price per user decreases. Organizations can expect to pay a one-time implementation fee and annual hosting/support/licensing based on the number of users, as well.