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Workday HCM Logo

Human capital management system

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Workday HCM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Workday HCM overview

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Based on 1723 verified user reviews

What is Workday HCM?

Workday HCM is a payroll program with key features that include direct deposit, a self-service portal, vacation and leave tracking, payroll management, payroll reporting, an employee database, and more.

Who uses Workday HCM?

Reviews for Workday HCM come from a wide variety of industries, including information technology and services (7% of reviewers), computer software (7%), and hospital & health care (7%). The most frequent use case for Workday HCM cited by reviewers is payroll (36% of reviewers).

What do users say about Workday HCM pricing?

Reviewers appreciate Workday HCM’s transparent pricing and say the clear structure helps them compare costs easily. However, many users report high licensing and service fees, and some reviewers feel the platform is expensive for smaller organizations.

Starting price

Alternatives

with better value for money


Pros & Cons

Payroll

Data Management

Employee Management

Navigation

Complex and inflexible security measures

High cost and limited value

Workday HCM’s user interface

Ease of use rating:

Workday HCM pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(40)
3-4(673)
5(1,010)

What do users say about Workday HCM?

Workday HCM is a payroll program with key features that include direct deposit, a self-service portal, vacation and leave tracking, payroll management, payroll reporting, an employee database, and more.

Select to learn more


Who uses Workday HCM?

Based on 1,723 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Information Technology and Services
Computer Software
Hospital & Health Care
Financial Services
Others

Use cases

Payroll
Human Resources
Employee Vacation & PTO Tracking
Onboarding
Workforce Management

Workday HCM's key features

GetApp's analysis of 234 verified user reviews collected between July 2021 and January 2025 identifies Workday HCM's most critical features and summarizes user sentiment about those features.

Direct deposit

Reviewers appreciate Workday HCM's direct deposit capabilities for their convenience, security, and efficiency. They report that it eliminates the need for paper checks, reduces errors, and allows for quick setup and modification of bank account information. Users find it helpful to see detailed breakdowns of their pay, including deductions and YTD amounts. They also value the ability to deposit paychecks into multiple accounts and adjust allocations. Overall, users feel it simplifies payroll processes and ensures timely payments. Of the 49 Workday HCM users who gave detailed accounts of their use of Direct Deposit, 96% rated this feature as important or highly important.

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“All financial compensation is in one place and what is displayed within Workday allows me to see all pay and direct deposit information in one place.”
HH

Haley H.

Account Executive

“in my opinion the direct deposit provides a secure and efficient way to pay employees. With direct deposit, employees can have their paychecks automatically deposited into their bank accounts, eliminating the need for paper checks and reducing the risk of errors or delays in the payment process.There are several benefits of using direct deposit in Workday HCM, including:Convenience: Direct deposit eliminates the need for employees to physically go to the bank to deposit their paychecks. This can save time and make it easier for employees to manage their finances.Security: Direct deposit is a secure way to pay employees, as it eliminates the risk of lost or stolen paper checks. This can help to protect employees' personal and financial information.Cost savings: Direct deposit can also save my money by eliminating the need for paper checks, postage, and other associated costs.Compliance: Direct deposit can help me to comply with state and federal laws related to payroll, such as regulations around pay stubs and wage and hour laws.Overall, direct deposit is an important feature in Workday HCM because it provides a secure, efficient, and convenient way to pay employees, while also helping organizations to save time and money and ensure compliance with payroll laws and regulations.”
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amr t.

pharmacist


Payroll management

Reviewers indicate that Workday HCM's payroll management capabilities streamline payroll processes, improve accuracy, and ensure compliance with regulations. They appreciate the centralized system for managing payroll, the flexibility in configuring payroll elements, and the real-time insights into payroll data. Users find it valuable for tracking hours worked, pay, bonuses, and benefits. They also highlight the integration with other systems and the ability to generate detailed payroll reports. Some users mention challenges with navigation and complexity. Of the 92 Workday HCM users who gave detailed accounts of their use of Payroll Management, 91% rated this feature as important or highly important.

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“Ultimately having access to the hours that you worked and how that translates into your payroll stuff for the specific week is very good for all employees. In essence it eliminates any questions and answers all of the payroll questions that the employee may have. in my particular case I have been using workday for quite a long time at a small franchise business that employs individuals from ages high school to an older adult and the ease of deployment for all ages in terms of obtaining your payroll information is applicable to all ages ”
NH

Naja H.

Student

“This is one of the best feature so once an employe is on roll into organisation. It helps every individual to check their payroll at any time any appraisal you receive it will automatically display there and with all the required info. So one can see there payroll and any bonuses benefits you get you can track in there ”
AG

Arpit G.

Software tester


Employee database

Users report that Workday HCM's employee database is comprehensive and user-friendly. They appreciate having all employee information, such as personal details, job history, and contact information, in one centralized location. Reviewers find it easy to update and access data, which helps with onboarding, performance tracking, and collaboration. They also value the ability to store and manage documents, contracts, and other records. Some users mention the need for more server space to host extensive employee files. Of the 52 Workday HCM users who gave detailed accounts of their use of Employee Database, 90% rated this feature as important or highly important.

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“Having all employees information in one place is amazing, you can change their payment rate, position, update contracts, personal informations, everything and easily.”
CL

Claudia L.

HR manager

“In addition to recruiting, this is the main use of Workday across not only the national business areas, but globally. This is critical to daily function in HR, as it provides the ability for each country & division to assign access permission to the correct HR & Supervisory organizations, allowing us access to personal and job information, contact information, job history, and team information such as managers or direct reports. The only negative is that we have not yet been able to host our employee files on Workday due to the massive server space it would require.”
LH

Lauren H.

HR Central Support


Vacation/Leave tracking

Reviewers feel that Workday HCM's vacation and leave tracking capabilities are user-friendly and efficient. They appreciate the ability to easily request, approve, and track leave time. Users find it helpful to see their PTO balance, upcoming absences, and historical data. They report that the system updates quickly and provides clear views of vacation, sick, and other time off. Some users suggest improvements like a calendar view to enhance usability. Of the 37 Workday HCM users who gave detailed accounts of their use of Vacation/Leave Tracking, 89% rated this feature as important or highly important.

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“The vacation and leave tracking are very user friendly for both support staff and management. You can easily request, approve, deny, and track available leave time.”
JR

Jason R.

Vet. Assistant

“Simple and intuitive, leave tracking just works and works well. Staff are easily able to request leave and HR can manage and report on historical data with ease.”
SJ

Shaun J.

Compensation and Benefits Specialist


Payroll reporting

Reviewers highlight Workday HCM's payroll reporting capabilities for their detailed insights and customizable options. They appreciate the ability to generate real-time and historical reports on payroll data, including employee pay, tax withholdings, and other metrics. Users find it helpful for compliance with regulations and for making informed HR decisions. They also value the secure reporting capabilities that protect payroll data. Some users mention limitations in the reporting options and non-intuitive interfaces. Of the 35 Workday HCM users who gave detailed accounts of their use of Payroll Reporting, 89% rated this feature as important or highly important.

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“essential for businesses to track and analyze their payroll data effectively. By utilizing Workday's reporting tools, businesses can generate detailed reports on various payroll metrics to make better HR decisions.”
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Angela N.

People Operations

“There is nothing better than the reports that Workday provides on a regular basis because they include all the information we need, and the best feature is that we can customize them based on our specific needs.”
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Saurabh S.

Senior Associate-HR Consultant


Time tracking

Users report that Workday HCM's time tracking capabilities are accurate and easy to use. They appreciate the ability to clock in and out, track daily and weekly hours, and monitor overtime and time off. Reviewers find it helpful for ensuring accurate payroll and productivity tracking. They also value the detailed reports and summaries of hours worked. Some users mention that the time tracking interface could be simpler and more intuitive. Of the 33 Workday HCM users who gave detailed accounts of their use of Time Tracking, 88% rated this feature as important or highly important.

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“Clocking in for you shift should be accurate in the time spent during the day. This app makes it easy to clock in and out for meals and shift change”
AE

Amanda E.

Veterinary technician

“To keep up with employees time that they have worked so that they are paid properly and not cheated out of the time they've already put in”
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Daniel H.

Cook


All Workday HCM features

Features rating:

Individual development plans
Benefits dashboard
Background screening
Incident reporting
Budget management
Customizable dashboard
Reporting & statistics
API
Alerts/Notifications
Ad hoc reporting
Dashboard
Compensation statements
Skills assessment
Performance review management
Employee portal
Progress tracking
Performance management
Self service portal
Employee profiles
Time off management
Attendance tracking
Online benefits enrollment
Online time clock
Job posting
Applicant tracking
Activity dashboard
Performance metrics
Real-Time reporting
Employee management
HR management
Electronic forms
Employee benefits administration
Customizable reports
Compensation plan modeling
Customizable templates
Employee onboarding
Goal setting/tracking
Expense tracking
Time off requests
Job requisition
Resume database
Employee self service
Candidate tracking
Compensation management
Employee engagement
Reminders
Training management
Resume search
W-2 preparation
Resume storage
Candidate management
Job management
Career development
Skills tracking
Application management
Competency management
Task management
Data import/export
Onboarding
Benefits management
Compliance tracking
Feedback management
Timesheet management
Sick leave tracking
Mobile app
Reporting/Analytics
Tax compliance
Access controls/permissions
Candidate profiles
Learning management
Recruitment management
Offboarding
Wage garnishment
Data visualization
Compliance management
Orientation workflow management
Third-Party integrations
Approval process control
Mobile access
Employee scheduling
Leave tracking
Multi-State
360 degree feedback
401(k) tracking
Talent management
Careers page
Multi-Country
Goal management
Trend analysis
Budgeting/Forecasting
Search/Filter
Rewards program
Interview scheduling
Activity tracking
Billing & invoicing
Customizable branding
Learning & development
Project tracking
Succession planning
Receipt management
Workflow management
Real-Time data
Assessment management
CRM
Resume parsing
Commission management
Visualization
Analytics
Automated scheduling
Boolean search
Timer
ACA reporting
Check printing
Collaboration tools
Tax forms
Configurable workflow
"What if" scenarios
Email marketing
Financial management
Social media integration
Recruiting firms
Pipeline management
Reference checking
Payroll outsourcing
Multi-Currency
Monitoring
Resource management
Market data analysis
Labor forecasting
Job board
Interview management
Role-Based permissions
Internal hr
Forecasting
For cloud
For accountants
Financial reporting

Workday HCM awards

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Workday HCM integrations (531)

Integrations rated by users

We looked at 1,723 user reviews to identify which products are mentioned as Workday HCM integrations and how users feel about them.

Slack logo
Slack

Integration rating: 5.0 (3)

This integration helps me stay on top of my team’s requests and reports each day. With just one click, I can approve PTOs, STOs, and other quick tasks without logging into WD.

It’s nice feature to have, getting notifications when vacations approved or adjustments made

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Vahagn P.

Supervisor, Integrations Specialists

1/2
Docusign logo
Docusign

Integration rating: 4.4 (8)

We use Docusign for offer letters and policies that require signature. It's a must have and it's very simple.

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Anonymous R.

Sr Workday HCM Analyst

Integration rating: 4.5 (2)

Ensures secure access to Workday when a worker is not connected to VPN which houses PII and other data that only want those with access to view/interact with.

RK

Rick K.

Manager Global Onboarding

CaptivateIQ logo
CaptivateIQ

Integration rating: 5.0 (1)

This integration is the backbone of our sales compensation process. Workday acts as the 'source of truth' for employee data (new hires, terminations, job title changes) and automatically syncs that census data into CIQ.

SF

Sergi F.

Sales Compensation Analyst

Integration rating: 5.0 (1)

The employee referral piece of Workday creates more work, and makes it more difficult to define and hire referrals. EmployeeReferrals.com takes care of these needs for us in a comprehensive tool that can integrate with Workday.

KS

Kyle S.

Sr Recruiting Programs Manager

Integration rating: 2.0 (1)

The integration had many challenges that led to waiting for support and missing compliance deadlines.

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Ruchir G.

Director

Integration rating: 4.6 (7)

SnapLogic logo
SnapLogic

Integration rating: 5.0 (1)

Censia logo
Censia

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Benevity logo
Benevity

Integration rating: 5.0 (1)

Workato logo
Workato

Integration rating: 5.0 (1)

Checkr logo
Checkr

Integration rating: 5.0 (1)

Workday HCM customer support

What do users say about Workday HCM customer support?

Customer support rating:

We analyzed 28 verified user reviews to identify positive and negative aspects of Workday HCM customer support.

A limited number of users found customer support responsive, knowledgeable, and able to resolve issues quickly when contacted.

Widely noted by reviewers, customer support is slow to respond, hard to reach directly, and often lacks live or immediate assistance.

Support options

24/7 (live rep)
Knowledge base
Chat
Email/help desk
Phone support

Training options

In person
Documentation
Live online
Webinars

To see what individual users say about Workday HCM's customer support, check out the review snippets below.

“There was one week where our pay stubs were not showing up on the software which caused some panic; however, their customer support team was amazing and helped us fix the problem within the day.”

JK

Jeremy K.

Solutions Consultant

“They are also expensive and use a ticketing customer service model so you can't just pick up the phone and call when you have an issue. Once you do put in a ticket it is a 24-72 hour turnaround before they even call back. ”

DB

Diane B.

VP, Human Resources

“I feel that Workday should provide some materials with their video for future reference as when my company's page faced some issues, it took quite some time to resolve due to Workday's use of an outdated system for customer support.”

JR

Jason R.

Doctor

Workday HCM FAQs

Q. Who are the typical users of Workday HCM?

Workday HCM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is Workday HCM used for?

Workday HCM is an HR solution that helps organizations manage the global workforce. The system supports companies of all sizes, enabling organizations to comply with local regulations. Workday HCM features embedded AI insights that give organizations an understanding of the workforce. Using machine learning, the software enables teams to analyze employee data to deliver personalized recommendations, helping HR teams make informed decisions about people. Workday HCM empowers employees to manage HR tasks and career development. The software's personalized user experiences help employees access the required information and tools. This includes requesting time off, viewing benefits, or finding learning opportunities.


Q. What are the benefits of using Workday HCM?

  • Unifies core human resource processes, talent management, payroll, and workforce planning within a single cloud-based platform.
  • Delivers contextual insights and actionable analytics to support decision-making and respond to organizational change.
  • Supports global and local compliance needs, helping organizations adapt processes to meet evolving regulatory requirements.
  • Enhances employee experience with intuitive self-service tools, personalized engagement, and AI-driven support.
  • Enables agile workforce management through dynamic scheduling, skill development, and scalable planning solutions.


  • Q. What languages does Workday HCM support?

    Workday HCM supports the following languages:
    Dutch, English, French, German, Italian, Japanese, Spanish


    Q. Does Workday HCM support mobile devices?

    Workday HCM supports the following devices:
    Android, iPad, iPhone


    Q. Does Workday HCM offer an API?

    Yes, Workday HCM has an API available for use.


    Q. What level of support does Workday HCM offer?

    Workday HCM offers the following support options:
    24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

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