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Workday HCM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Human capital management system
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Workday HCM - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Workday HCM overview


Based on 1723 verified user reviews
What is Workday HCM?
Workday HCM is a payroll program with key features that include direct deposit, a self-service portal, vacation and leave tracking, payroll management, payroll reporting, an employee database, and more.
Who uses Workday HCM?
Reviews for Workday HCM come from a wide variety of industries, including information technology and services (7% of reviewers), computer software (7%), and hospital & health care (7%). The most frequent use case for Workday HCM cited by reviewers is payroll (36% of reviewers).
What do users say about Workday HCM pricing?
Reviewers appreciate Workday HCM’s transparent pricing and say the clear structure helps them compare costs easily. However, many users report high licensing and service fees, and some reviewers feel the platform is expensive for smaller organizations.
Starting price
Alternatives
with better value for money
Pros & Cons
Payroll
Data Management
Employee Management
Navigation
Complex and inflexible security measures
High cost and limited value
Workday HCM’s user interface
Workday HCM pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Workday HCM?
Workday HCM is a payroll program with key features that include direct deposit, a self-service portal, vacation and leave tracking, payroll management, payroll reporting, an employee database, and more.
Select to learn more
Who uses Workday HCM?
Based on 1,723 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Workday HCM's key features
GetApp's analysis of 234 verified user reviews collected between July 2021 and January 2025 identifies Workday HCM's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Workday HCM's direct deposit capabilities for their convenience, security, and efficiency. They report that it eliminates the need for paper checks, reduces errors, and allows for quick setup and modification of bank account information. Users find it helpful to see detailed breakdowns of their pay, including deductions and YTD amounts. They also value the ability to deposit paychecks into multiple accounts and adjust allocations. Overall, users feel it simplifies payroll processes and ensures timely payments. Of the 49 Workday HCM users who gave detailed accounts of their use of Direct Deposit, 96% rated this feature as important or highly important.
Haley H.
Account Executive

amr t.
pharmacist
Reviewers indicate that Workday HCM's payroll management capabilities streamline payroll processes, improve accuracy, and ensure compliance with regulations. They appreciate the centralized system for managing payroll, the flexibility in configuring payroll elements, and the real-time insights into payroll data. Users find it valuable for tracking hours worked, pay, bonuses, and benefits. They also highlight the integration with other systems and the ability to generate detailed payroll reports. Some users mention challenges with navigation and complexity. Of the 92 Workday HCM users who gave detailed accounts of their use of Payroll Management, 91% rated this feature as important or highly important.
See related user reviews
Naja H.
Student
Arpit G.
Software tester
Users report that Workday HCM's employee database is comprehensive and user-friendly. They appreciate having all employee information, such as personal details, job history, and contact information, in one centralized location. Reviewers find it easy to update and access data, which helps with onboarding, performance tracking, and collaboration. They also value the ability to store and manage documents, contracts, and other records. Some users mention the need for more server space to host extensive employee files. Of the 52 Workday HCM users who gave detailed accounts of their use of Employee Database, 90% rated this feature as important or highly important.
See related user reviews
Claudia L.
HR manager
Lauren H.
HR Central Support
Reviewers feel that Workday HCM's vacation and leave tracking capabilities are user-friendly and efficient. They appreciate the ability to easily request, approve, and track leave time. Users find it helpful to see their PTO balance, upcoming absences, and historical data. They report that the system updates quickly and provides clear views of vacation, sick, and other time off. Some users suggest improvements like a calendar view to enhance usability. Of the 37 Workday HCM users who gave detailed accounts of their use of Vacation/Leave Tracking, 89% rated this feature as important or highly important.
See related user reviews
Jason R.
Vet. Assistant
Shaun J.
Compensation and Benefits Specialist
Reviewers highlight Workday HCM's payroll reporting capabilities for their detailed insights and customizable options. They appreciate the ability to generate real-time and historical reports on payroll data, including employee pay, tax withholdings, and other metrics. Users find it helpful for compliance with regulations and for making informed HR decisions. They also value the secure reporting capabilities that protect payroll data. Some users mention limitations in the reporting options and non-intuitive interfaces. Of the 35 Workday HCM users who gave detailed accounts of their use of Payroll Reporting, 89% rated this feature as important or highly important.


See related user reviews

Angela N.
People Operations

Saurabh S.
Senior Associate-HR Consultant
Users report that Workday HCM's time tracking capabilities are accurate and easy to use. They appreciate the ability to clock in and out, track daily and weekly hours, and monitor overtime and time off. Reviewers find it helpful for ensuring accurate payroll and productivity tracking. They also value the detailed reports and summaries of hours worked. Some users mention that the time tracking interface could be simpler and more intuitive. Of the 33 Workday HCM users who gave detailed accounts of their use of Time Tracking, 88% rated this feature as important or highly important.

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Amanda E.
Veterinary technician

Daniel H.
Cook
All Workday HCM features
Features rating:
Workday HCM awards
Workday HCM alternatives
Workday HCM integrations (531)
Integrations rated by users
We looked at 1,723 user reviews to identify which products are mentioned as Workday HCM integrations and how users feel about them.
Integration rating: 5.0 (3)
“This integration helps me stay on top of my team’s requests and reports each day. With just one click, I can approve PTOs, STOs, and other quick tasks without logging into WD.”
“It’s nice feature to have, getting notifications when vacations approved or adjustments made”

Vahagn P.
Supervisor, Integrations Specialists
Integration rating: 4.4 (8)
“We use Docusign for offer letters and policies that require signature. It's a must have and it's very simple.”

Anonymous R.
Sr Workday HCM Analyst
Integration rating: 4.5 (2)
“Ensures secure access to Workday when a worker is not connected to VPN which houses PII and other data that only want those with access to view/interact with.”
Rick K.
Manager Global Onboarding
Integration rating: 5.0 (1)
“This integration is the backbone of our sales compensation process. Workday acts as the 'source of truth' for employee data (new hires, terminations, job title changes) and automatically syncs that census data into CIQ.”
Sergi F.
Sales Compensation Analyst
Integration rating: 5.0 (1)
“The employee referral piece of Workday creates more work, and makes it more difficult to define and hire referrals. EmployeeReferrals.com takes care of these needs for us in a comprehensive tool that can integrate with Workday.”
Kyle S.
Sr Recruiting Programs Manager
Integration rating: 2.0 (1)
“The integration had many challenges that led to waiting for support and missing compliance deadlines.”

Ruchir G.
Director
Integration rating: 4.6 (7)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Workday HCM customer support
What do users say about Workday HCM customer support?
Customer support rating:
We analyzed 28 verified user reviews to identify positive and negative aspects of Workday HCM customer support.
A limited number of users found customer support responsive, knowledgeable, and able to resolve issues quickly when contacted.
Widely noted by reviewers, customer support is slow to respond, hard to reach directly, and often lacks live or immediate assistance.
Support options
Training options
To see what individual users say about Workday HCM's customer support, check out the review snippets below.
“There was one week where our pay stubs were not showing up on the software which caused some panic; however, their customer support team was amazing and helped us fix the problem within the day.”
Jeremy K.
Solutions Consultant
“They are also expensive and use a ticketing customer service model so you can't just pick up the phone and call when you have an issue. Once you do put in a ticket it is a 24-72 hour turnaround before they even call back. ”
Diane B.
VP, Human Resources
“I feel that Workday should provide some materials with their video for future reference as when my company's page faced some issues, it took quite some time to resolve due to Workday's use of an outdated system for customer support.”
Jason R.
Doctor
Workday HCM FAQs
Workday HCM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Workday HCM used for?
Workday HCM is an HR solution that helps organizations manage the global workforce. The system supports companies of all sizes, enabling organizations to comply with local regulations. Workday HCM features embedded AI insights that give organizations an understanding of the workforce. Using machine learning, the software enables teams to analyze employee data to deliver personalized recommendations, helping HR teams make informed decisions about people. Workday HCM empowers employees to manage HR tasks and career development. The software's personalized user experiences help employees access the required information and tools. This includes requesting time off, viewing benefits, or finding learning opportunities.
Q. What are the benefits of using Workday HCM?
Q. What languages does Workday HCM support?
Workday HCM supports the following languages:
Dutch, English, French, German, Italian, Japanese, Spanish
Q. Does Workday HCM support mobile devices?
Workday HCM supports the following devices:
Android, iPad, iPhone
Q. Does Workday HCM offer an API?
Yes, Workday HCM has an API available for use.
Q. What level of support does Workday HCM offer?
Workday HCM offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support
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