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DialLink
The Best Phone System for Small Businesses
Table of Contents
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DialLink - 2026 Pricing, Features, Reviews & Alternatives
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DialLink overview
What is DialLink?
DialLink is a business phone system built specifically for SMBs and startups. It brings calling, messaging, and AI voice agents together in one platform.
Make and receive calls, send SMS, and manage WhatsApp for Business from one centralized workspace. Each contact has a unified thread displaying their complete communication history: calls, texts, and voicemails, so you never lose context.
Сollaborate within the same thread by tagging colleagues, adding private notes, and coordinating follow-ups without switching between apps or platforms.
Never miss an important call again. DialLink's built-in AI voice agents answer calls 24/7, take messages, and even schedule appointments automatically. The AI generates accurate call transcriptions, summaries, and action items after each conversation, while also suggesting contextually relevant message replies to help your team respond faster.
Designed for today's mobile and distributed teams, DialLink fully supports remote, hybrid, and in-office work environments with complete BYOD (bring your own device) compatibility. Whether using a smartphone, desktop, or desk phone, your team stays connected and productive on any device, from anywhere, giving you the flexibility to work how and where you need.
Best of all, DialLink is simple to set up, easy to use, and requires no IT technicians or developers to get started. The intuitive platform grows seamlessly with your business, allowing you to add users and phone numbers without complexity or disruption.
Key benefits of using DialLink
- Unified business communication platform: Manage all your calls and messages, including WhatsApp for Business, from one centralized app.
- Built-in AI voice agents: Automate routine calls with AI voice agents integrated directly into your phone system. Trained on your knowledge base and connected to third-party business tools, these agents deliver accurate and personalized support.
- Easy to set up and manage: Launch and configure even advanced features in minutes. DialLink is designed for small businesses and startups with no need for a dedicated IT team.
- Device flexibility: Access all features seamlessly across desktop, mobile, and desk phones for a consistent experience anywhere you work.
Starting price
per month
Alternatives
with better value for money
DialLink’s user interface
DialLink reviews
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DialLink's features
DialLink alternatives
DialLink
Starting from
15
/user
Per month
3CX
Starting from
350
Per year
Bitrix24
Starting from
61
Per month
Twilio
Starting from
0.01
DialLink pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- All Professional features, plus...
- Unlimited AI voice agents
- RCS messaging
- Service level agreement (SLA)
- HIPAA/BAA compliance (as per request)
- SOC 2 reporting (as per request)
- Automated callback
User opinions about DialLink price and value
Value for money rating:
DialLink integrations (16)
DialLink support options
Typical customers
Platforms supported
Support options
Training options
DialLink FAQs
DialLink has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of DialLink?
DialLink has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does DialLink support?
DialLink supports the following languages:
English, German, Spanish
Q. Does DialLink support mobile devices?
DialLink supports the following devices:
Android, iPad, iPhone
Q. Does DialLink offer an API?
Yes, DialLink has an API available for use.
Q. What other apps does DialLink integrate with?
DialLink integrates with the following applications:
Zoho CRM, ActiveCampaign, Zapier, Gmail, Pipedrive, FreshBooks, Brevo, Stripe, Zoom Events and Webinars, Slack, Microsoft 365, Mailchimp, Salesforce Platform, HubSpot CRM, Shopify, Zendesk Suite
Q. What level of support does DialLink offer?
DialLink offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat