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Mailgun

Transactional email API service for developers

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Mailgun - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

Mailgun overview

Based on 196 verified user reviews

What is Mailgun?

By industry, Mailgun reviewers are most commonly professionals in information technology and services (23%). The most frequent use case for Mailgun cited by reviewers is transactional email (67% of reviewers).

What do users say about Mailgun pricing?

Reviewers appreciate Mailgun’s generous free tier and advanced features included in the basic plan. Some reviewers feel paid plans are expensive, and they indicate recent changes and unexpected charges have reduced perceived value for smaller organizations.

Starting price

15flat rate /
per month

view pricing plans

try for free

Pros & Cons

Email Sending

Pricing

API

Email Tracking

Account Management

User Interface

Mailgun’s user interface

Ease of use rating:

4.3

(196)

Mailgun pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(17)

3-4(54)

5(125)

What do users say about Mailgun?

Select to learn more

Who uses Mailgun?

Based on 196 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services

Computer Software

Internet

Marketing and Advertising

Others

Use cases

Transactional Email

Email Marketing

Email Management

Email Verification Tools

Mailgun's key features

Most critical features, based on insights from Mailgun users:

API

4.7

(46)

Reporting/Analytics

4.1

(40)

Simple mail transfer protocol (smtp)

4.7

(37)

List management

4.0

(24)

Email monitoring

4.4

(36)

Event triggered actions

4.1

(24)

All Mailgun features

Features rating:

4.2

(196)

Syntax check

4.0

(7)

Bulk email verification

5.0

(1)

Single email verification

4.7

(3)

Email tracking

5.0

(3)

Monitoring

5.0

(1)

Routing

3.4

(5)

Queue management

4.0

(1)

Spam blocker

4.1

(16)

Domain check

4.5

(14)

Email campaign management

3.9

(15)

Disposable email detection

4.6

(8)

Spam detection

3.3

(9)

Archiving & retention

4.6

(5)

Autoresponders

4.1

(16)

Message personalization

4.3

(10)

Catch-all server detection

4.2

(6)

A/B testing

3.9

(8)

Template management

3.8

(16)

Preview functionality

(0)

Personalization

(0)

Email marketing

2.0

(1)

Data recovery

3.3

(4)

Whitelisting/Blacklisting

3.3

(3)

Mailgun awards

Email Verification Tools

77/100

Transactional Email

83/100

Mailgun alternatives

Mailgun

4.3

(196)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.1

Customer Support

4.0

Brevo

4.6

(3.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

SendGrid

4.2

(750)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Mailchimp

4.5

(17.5K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Mailgun pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Free

0.00

Features included:

100 emails per day
Ticket support
RESTful email APIs
SMTP Relay
1 custom sending domain
1 API key
Email analytics and reporting
1 day log retention
1 inbound route

Basic

Per month

Features included:

10,000 emails/month included
No daily email limit
Monthly email overage options
RESTful email APIs
SMTP Relay
1 custom sending domain
1 API key
Email analytics and reporting
1 day log retention
1 inbound route

Foundation

Per month

Features included:

Everything on Basic plus...
Full access to RESTful email APIs
Full access to SMTP relays
1,000 custom sending domains
Email template builder and API
Tracking, analytics, and webhooks
5 days log retention
3 days message retention
Full access to inbound routing

Scale

Per month

Features included:

Everything on Foundation plus...
SAML SSO
5,000 email validations
Dedicated IP pools
Send time optimization
Live phone & chat support
30 days log retention
Up to 7 days message retention

User opinions about Mailgun price and value

Value for money rating:

4.1

Of 45 reviews that provide robust commentary on Mailgun's price and value, 48% mention it in a positive light.

Reviewers appreciate Mailgun’s generous free tier and the inclusion of advanced features like tracking and analytics in the basic plan, which they say are often premium elsewhere. Users think the pay-as-you-go model and affordable entry-level pricing offer good value, especially for small projects or those starting out. Some reviewers feel, however, that Mailgun’s paid plans are more expensive than competitors, with advanced features and dedicated IPs locked behind higher-priced tiers. They indicate that recent changes to the free plan and unexpected charges have reduced perceived value, and some users report difficulty justifying costs for smaller organizations.

, and

To see what individual users think of Mailgun's cost and value, check out the review excerpts below.

“I needed a free solution to send transactional emails on wordpress. And Mailgun came as one of the favourites and also they had a good free plan.”

Ricardo P.

manager

“The pricing, including the free tier, is much more generous than what you can get with some pricier providers, like SendGrid.”

Ariel G.

Software Engineer

“The opening price is pretty high for an account with any sort of features, which makes it tough to justify using their service for a small project.”

Zalman L.

IT Specialist

Mailgun integrations (163)

Integrations rated by users

We looked at 196 user reviews to identify which products are mentioned as Mailgun integrations and how users feel about them.

WordPress

Integration rating: 4.8 (4)

“Solves a very common Wordpress issue that can affect the whole websites purpose. SMTP issues can affect your business as you don’t get notified of form submissions, you can not reset your website password, or send new users email login link.”

“We use Mailgun for dozens of clients websites, to send branded or non branded emails for many needs.”

Alexandra L.

Customer marketing success manager

1/2

Zapier

Integration rating: 5.0 (1)

WebinarJam

Integration rating: 5.0 (1)

Gymdesk

Integration rating: 4.0 (1)

Mailgun customer support

What do users say about Mailgun customer support?

Customer support rating:

4.1

We analyzed 22 verified user reviews to identify positive and negative aspects of Mailgun customer support.

A fair number of users highlight Mailgun's support as prompt, professional, and able to resolve issues quickly via tickets.

A portion of users report slow response times, difficulty contacting support, and inconsistent helpfulness from the team.

Support options

Faqs/forum

24/7 (live rep)

Email/help desk

Chat

Knowledge base

Training options

Documentation

To see what individual users say about Mailgun's customer support, check out the review snippets below.

“Customer Support, through the inbuilt ticketing channel is very prompt and often resolves queries within the first attempt.”

Ralph d.

Head of Customer Success

“Fortunately, Mailgun support is brilliant and can spot an error and offer a fix in seconds.”

John M.

Director

“Customer Service is hard to contact, and when you do, it takes them 24 hours for each response”

Joshua P.

Senior Web Developer

Mailgun FAQs

Q. Who are the typical users of Mailgun?

Mailgun has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What is Mailgun used for?

Mailgun is an email automation service built for developers. It offers a complete cloud-based email service for sending, receiving and tracking emails sent through your websites and applications. Mailgun's intelligent inbound routing and storage enables you to know exactly where your emails are ending up. Built for developers, Mailgun is a set of APIs to integrate email. It supports all of the most popular languages including PHP, Python, Ruby, C# and Java. Tracking & analytics features, including A/B testing enable you to track all emails and maximize their chances of avoiding spam filters and reaching inboxes.

Q. What are the benefits of using Mailgun?

Mailgun's software automatically manages the delivery process to give your emails the strongest chance of landing in the inbox. With the API control panel, you'll always know what's happened to every email sent.

Each Mailgun domain is an isolated sub-account with its own sending queue and reputation. This way, your transactional emails won't get stuck behind your newsletters.

Easily personalize all emails for each user with Mailgun's recipient variables feature. Image URLs can be included too, to personalize the entire look of the email.

Route and forward email directly into you inbox or app with Mailgun's intelligent inbound routing and storage. Email parsing turns your emails into easy-to-digest structured data whilst spam filters keep out unwanted emails.

Carry out A/B tests and report on your data with Mailgun's tracking and analytics features. Always know what is happening to your emails with searchable logs.

Q. What languages does Mailgun support?

Mailgun supports the following languages:
English

Q. Does Mailgun offer an API?

Yes, Mailgun has an API available for use.

Q. What level of support does Mailgun offer?

Mailgun offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base