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SmartRec

Software for today's community.

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Table of Contents

SmartRec - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

SmartRec overview

What is SmartRec?

SmartRec by Amilia empowers businesses, community organizations and Parks & Recreation agencies to better serve their community with activities. Sell classes, memberships, programs, drop-ins, private lessons, facility bookings, merchandise, and more online. Manage restrictions and in-store visibility based on age, gender, location, membership, skill, or the number of available spots.

From optimizing resource allocation to making it effortless for your community to find, register, and pay for activities online, SmartRec offers all the features you need to create a sustainable organization.

Starting price

99flat rate /
per month

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Pros & Cons

Customer Support

Ease of Use

Improvements

Membership and Rentals

Setup

Pricing

SmartRec’s user interface

Ease of use rating:

4.3

(146)

SmartRec pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(66)

5(75)

What do users say about SmartRec?

By streamlining administrative tasks, SmartRec has allowed our team to spend less time on the computer and more time actively engaging with our customers.

Select to learn more

Who uses SmartRec?

Based on 146 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Sports

Child Day Care Services

Non-Profit Organization Management

Recreational Facilities and Services

Others

Use cases

Registration

Nonprofit

Membership Management

Class Registration

Facility Management

SmartRec's key features

Most critical features, based on insights from SmartRec users:

Online payments

5.0

(6)

Program management

4.3

(6)

Online forms

4.7

(3)

Faculty/Staff management

3.0

(1)

Billing & invoicing

4.8

(5)

Facility management

3.0

(1)

Calendar management

4.0

(10)

Medical management

5.0

(1)

All SmartRec features

Features rating:

3.9

(146)

Access controls/permissions

4.7

(3)

Accounting

(0)

Accounting integration

(0)

Activity dashboard

4.0

(5)

Activity Management

(0)

Activity tracking

(0)

Alerts/Notifications

3.5

(4)

API

3.0

(1)

Attendance management

(0)

Attendance tracking

5.0

(1)

Attendee tracking

3.9

(12)

Automated scheduling

(0)

Billing & invoicing

4.8

(5)

Booking management

(0)

Calendar management

4.0

(10)

Check-in/Check-out

(0)

Child Care

(0)

Class management

(0)

Class registration

4.3

(13)

Class scheduling

(0)

Client management

(0)

Client portal

(0)

Communication management

3.3

(3)

Contract/License management

5.0

(1)

Credit card processing

4.7

(3)

CRM

(0)

Customer accounts

(0)

Customer database

(0)

Customer management

5.0

(1)

Customizable branding

(0)

Customizable fields

5.0

(2)

Customizable forms

4.0

(17)

Customizable reports

4.5

(2)

Data import/export

4.0

(2)

Discount management

(0)

Donor management

(0)

Dues management

3.7

(6)

Electronic payments

4.8

(5)

Email marketing

2.8

(6)

Email reminders

(0)

Email templates

(0)

Employee management

4.5

(2)

Enrollment confirmation

4.6

(7)

Event calendar

(0)

Event management

3.5

(2)

Event registration

(0)

Event scheduling

(0)

Facility management

3.0

(1)

Facility scheduling

4.7

(3)

Faculty/Staff management

3.0

(1)

Family Memberships

(0)

Financial analysis

(0)

Financial reporting

(0)

For campgrounds

(0)

For dance studios

(0)

For martial arts

(0)

Forms management

5.0

(1)

For summer camps

(0)

Fundraising management

(0)

Group registration

3.8

(4)

Invoice management

4.5

(2)

League/Team management

(0)

Maintenance management

4.3

(3)

Marketing automation

3.8

(8)

Medical management

5.0

(1)

Member accounts

(0)

Member communication

3.0

(2)

Member database

4.3

(9)

Member directory

4.3

(3)

Member management

5.0

(1)

Member portal

3.9

(7)

Membership management

4.0

(4)

Membership renewals

4.4

(9)

Membership signup

(0)

Mobile access

5.0

(1)

Mobile alerts

(0)

Mobile app

(0)

Multiple user accounts

(0)

Online booking

(0)

Online forms

4.7

(3)

Online payments

5.0

(6)

Online registration

4.1

(30)

Onsite registration

3.7

(10)

Payment plans

(0)

Payment processing

4.1

(28)

Point of sale (pos)

5.0

(1)

Program management

4.3

(6)

Real-Time reporting

(0)

Recurring/Subscription billing

5.0

(3)

Refund management

3.7

(7)

Registration management

4.3

(7)

Reminders

1.0

(1)

Rental management

(0)

Reporting & statistics

3.0

(1)

Sales reports

(0)

Scheduling

(0)

Self check-in/check-out

4.0

(3)

Self service portal

5.0

(1)

Skills tracking

(0)

SMS messaging

(0)

Staff management

(0)

Staff scheduling

(0)

Student management

(0)

Team management

(0)

Third-Party integrations

3.0

(1)

Transaction history

(0)

Visitor registration

(0)

Volunteer management

(0)

Wait list management

4.0

(3)

Website integration

(0)

SmartRec alternatives

SmartRec

4.3

(146)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

3.9

Value for Money

4.1

Customer Support

4.6

Cvent Event Management

4.5

(990)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.1

Customer Support

4.5

Uplifter

4.4

(86)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.4

Customer Support

4.6

TeamLinkt

4.7

(126)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.9

Customer Support

4.7

SmartRec pricing

Value for money rating:

4.1

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

Per month

Features included:

Facility management
Online Registrations
Configurable Forms
Memberships
Fundraising
Reporting Tools
Discounts & Promotions

Growth

499

Per month

Features included:

League Registration
Dedicated Account Manager
Staff Management
Marketing Tools

Plus

799

Per month

Features included:

Geographic Segmentation Tools
Merchandise
Support Included
Implementation & Training

User opinions about SmartRec price and value

Value for money rating:

4.1

(146)

To see what individual users think of SmartRec's price and value, check out the review snippets below.

“SmartRec allows us to automatically charge families for monthly child care costs, have immediate enrollment for programs, and generally manage our registrations.”

Stacey M.

Senior Program Manager

“By streamlining administrative tasks, SmartRec has allowed our team to spend less time on the computer and more time actively engaging with our customers.”

Shannon H.

President CEO

SmartRec integrations (11)

Integrations rated by users

We looked at 146 user reviews to identify which products are mentioned as SmartRec integrations and how users feel about them.

Activity Messenger

Integration rating: 4.7 (3)

Zapier

Integration rating: 2.5 (2)

“We use Zapier to connect our boards and automate some of our projects.”

Patricia D.

Manager Business Administration

WordPress

Integration rating: 5.0 (2)

“We have just built a new Wordpress website and will be launching this week, so seamless flow between the new website and chat is necessary.”

Melissa H.

Director of Marketing

Other top integrations

SmartRec customer support

What do users say about SmartRec customer support?

Customer support rating:

4.6

We analyzed verified user reviews to identify positive and negative aspects of SmartRec customer support.

A significant portion of users highlight SmartRec's customer service team as highly available and quick to respond to inquiries.

Broad user base appreciates the knowledgeable and friendly support staff who provide clear guidance and solutions.

Widely noted by reviewers, support is easily accessible and helps users resolve setup and operational issues efficiently.

Frequently reported by users, the onboarding and training provided by SmartRec's support team make adopting the platform smoother.

Support options

Phone support

Email/help desk

Chat

Knowledge base

Faqs/forum

Training options

Webinars

Live online

In person

Documentation

Videos

To see what individual users say about SmartRec's customer support, check out the review snippets below.

“We are so thankful for their customer service and the time they out in to work with us, hear our feedback, and continue to develop their program to fit the needs of Park and Recreation Agencies.”

Chelsey A.

Recreation Supervisor

“The customer service is first rate. Whenever we have a question or concern the Customer Service team is always available to give a quick answer to any issue we have.”

Matt V.

Director of Parks and Recreation

“Furthermore, the current system does not support the inclusion of volunteers, making it impossible to set them up within this platform currently.”

Susan W.

Registration

“We are just stuck with the service if we are not happy.”

Tanya B.

Operations Manager