Zoom Meetings Features

Zoom Meetings

Video conferencing & web conferencing for teams of all sizes

4.64/5 (11,803 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Annotations
Attendance Management
Attendee Management
Audience Engagement
Audio Calls
Auto Framing
Automatic Transcription
CRM
Calendar Management
Call Recording
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
Contact Management
Content Management
Customizable Branding
Customizable Templates
Desktop / Browser Sharing
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Electronic Hand Raising
Email Management
Email Reminders
Event Scheduling
File Management
File Sharing
File Transfer
HD Audio/Video
Host Controls
Internal Meetings
Live Chat
Meeting Management
Meeting Preparation Tools
Meeting Room Booking
Mobile Access
Mobile Screen Sharing
Multi-Participant Screen Sharing
Multiple Camera Feeds
Multistreaming
On-Demand Recording
On-Demand Webcasting
Polls/Voting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Real Time Editing
Real Time Screen Sharing
Real-Time Chat
Real-time Broadcasting
Recording
Remote Access/Control
Remote Support
Reporting & Statistics
Role-Based Permissions
SSL Security
Scheduling
Screen Recording
Screen Sharing
Search/Filter
Session Recording
Single Sign On
Social Media Streaming
Split/Multi-Screen
Targeted / Locked Screen Sharing
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
User Management
User Profiles
Video Call Recording
Video Chat
Video Conferencing
Video Layouts/Views
Video Streaming
Virtual Backgrounds
Whiteboard
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Annotations
Attendance Management
Attendee Management
Audience Engagement
Audio Calls
Auto Framing
Automatic Transcription
CRM
Calendar Management
Call Recording
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
Contact Management
Content Management
Customizable Branding
Customizable Templates
Desktop / Browser Sharing
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Electronic Hand Raising
Email Management
Email Reminders
Event Scheduling
File Management
File Sharing
File Transfer
HD Audio/Video
Host Controls
Internal Meetings
Live Chat
Meeting Management
Meeting Preparation Tools
Meeting Room Booking
Mobile Access
Mobile Screen Sharing
Multi-Participant Screen Sharing
Multiple Camera Feeds
Multistreaming
On-Demand Recording
On-Demand Webcasting
Polls/Voting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Real Time Editing
Real Time Screen Sharing
Real-Time Chat
Real-time Broadcasting
Recording
Remote Access/Control
Remote Support
Reporting & Statistics
Role-Based Permissions
SSL Security
Scheduling
Screen Recording
Screen Sharing
Search/Filter
Session Recording
Single Sign On
Social Media Streaming
Split/Multi-Screen
Targeted / Locked Screen Sharing
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
User Management
User Profiles
Video Call Recording
Video Chat
Video Conferencing
Video Layouts/Views
Video Streaming
Virtual Backgrounds
Whiteboard
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Annotations
Attendance Management
Attendee Management
Audience Engagement
Audio Calls
Auto Framing
Automatic Transcription
CRM
Calendar Management
Call Recording
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
Contact Management
Content Management
Customizable Branding
Customizable Templates
Desktop / Browser Sharing
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Electronic Hand Raising
Email Management
Email Reminders
Event Scheduling
File Management
File Sharing
File Transfer
HD Audio/Video
Host Controls
Internal Meetings
Live Chat
Meeting Management
Meeting Preparation Tools
Meeting Room Booking
Mobile Access
Mobile Screen Sharing
Multi-Participant Screen Sharing
Multiple Camera Feeds
Multistreaming
On-Demand Recording
On-Demand Webcasting
Polls/Voting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Real Time Editing
Real Time Screen Sharing
Real-Time Chat
Real-time Broadcasting
Recording
Remote Access/Control
Remote Support
Reporting & Statistics
Role-Based Permissions
SSL Security
Scheduling
Screen Recording
Screen Sharing
Search/Filter
Session Recording
Single Sign On
Social Media Streaming
Split/Multi-Screen
Targeted / Locked Screen Sharing
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
User Management
User Profiles
Video Call Recording
Video Chat
Video Conferencing
Video Layouts/Views
Video Streaming
Virtual Backgrounds
Whiteboard
Visit WebsiteCompare App

Mobile apps

iOS App


2,134,262 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


2,164,941 reviews

Zoom Meetings Feature Reviews

25 reviewers had the following to say about Zoom Meetings's features:

Majeed Mohammed M.

makes communication across teams effortless

2021-10-27

With zoom, our meetings and conferences have become much more interactive.

Pros

Whether joining a call, sending out an invite, starting a video conference, contacts management, live chatting, or options for recording sessions, Zoom is built to make it as simple as possible.

Cons

Significantly less functionality of the mobile version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 501-1000 employees)
Verified Reviewer

Awesome conferencing and scheduling meeting product

2019-03-08

Awesome low cost video conferencing and meeting tool

Pros

-- Integration with outlook -- Mobile app and several features ( like drive mode) -- Recording and video - dial a number from the meeting --Calendar sync up on mobile phone with 15 mins pre reminders to attend the meeting -- if some of the meeting attendees have joined the meeting - it will send an email stating meeting attendees are waiting -a useful feature to remind you for your meeting.

Cons

. -- Zoom chat application integration is not so productive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gaurav G.

Video Meetings made productive

2020-06-28

My analytics team has been able to solve the business problem of real time collaboration with our consulting team when they are not physically present in the same location as us.

Pros

If there is a Google support link I want to share, then I use Zoom's chat feature. If my internet service is slow for some reason, I then connect using computer audio option and not video.

Cons

Zoom meetings and chat software is not integrated with Google suite of tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kamarajugadda S.

Verified Reviewer

Good tool for office meetings

2021-10-22

I am very happy with the zoom for the money spent

Pros

Connectivity, ease of use, Quality of video call, recording call

Cons

Chat feature, hang out in safari browser, need to close and restart application

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)
Verified Reviewer

Quality Master

2019-04-10

Zoom helped me to work remotely without facing any problems regarding to share screen or voice chat (that i faced when i used to use Hangouts, Skype), all the team can regroup together and talk like if we were in a real conference room.

Pros

Zoom allows me to communicate with my team mates easily, annotate over their screen,screen sharing and voice quality are excellent, recording sessions, overall zoom delivers an excellent experience for people who works remotely, works for mobile too and that feature is awesome to call and communicate from anywhere or any device

Cons

Chat mechanism is not quite good (poor UI), on Linux zoom sometimes lower its volume channel automatically randomly tried that on Ubuntu and Arch Linux, i think that happens on Linux only

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Incredible quality video conferencing app!

2020-12-13

I find zoom to be the best overall video call or video conferencing application at this time.

Pros

Features like sharing your screen, take polls, and recording meetings are very useful and have been utilized every day at my company.

Cons

I feel like the chat function could be upgraded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Great video conference tools for small business.

2021-03-20

It was great with the pricing model to use in small business with some having the premium version and the once who needed for short calls had the free version.

Pros

Great set of integrations to other applicants

Cons

Personal chat and group chat systems is lacking behind in features. Video call quality suffers time to time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Natacha w.

Simple, effective & easy-to-use videotelephony progam with interesting features

2020-12-14

It has been an almost essencial program to get in touch with people all over the world through video conferencing, with a very good video & audio quality, and a pretty simple as well as affordable interface.

Pros

No one will argue that ZOOM reached its peak at the beginning of 2020, and was one of the most used and useful programs/applications for video calls & telecommunications at an international level.

Cons

The written chat option, simultaneous to the video chat, has certain disfunctionalities: it usually does not work in real time, and it makes it difficult to share files like pictures.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Eszter P.

Important tool for virtual meetings

2021-06-09

It's been a great tool during the pandemic.

Pros

It's easy to generate meetings, send invites. The call-in option makes it super flexible, no need for internet access or burning through data to participate.

Cons

Time zone reset itself occasionally, scheduling meetings to unholy hours. Chat box had limitations re: access- those joining later didn't see earlier chats and chat was not possible to retrieve after end of meeting.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Avner A.

Verified Reviewer

This is a great product, which give value to the money in case of using its great features

2021-10-18

In overall, Zoom solve maybe problems and manage to enable us work from home properly without loosing the connection with each other

Pros

Make sure to fully use its great features and not just for video call since for this there are other cheaper programs

Cons

No off the call chats

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Favio G.

Is your business ready to work from Home?

2021-08-16

After the Worldwide COVID pandemic made it hard for employees to continue working from the office and resume working from their home, management check the best option to meet and make phone calls, internally and with our Clients, ZOOM Meeting exceeded our goals, thatś why we choose to switch from the previous platform to this one, and, never looked back

Pros

With the current pandemic, and everyone working from their Homes or using mobiles, the interface it's EASY to make Voice/Video Calls, SETUP meetings with small or big groups, SEND invites for any type of activities, integration with Google Calendar it's a GREAT Plus.

Cons

Wish there was a simpler way to have in just one screen the meeting and the chat window, screen sharing sometimes get's messy or the option is confusing, hope they can improve it with future updates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew Y.

Zoom into multi-personnel conferencing

2020-06-12

Travel requirements as well have been limited dramatically requiring virtual troubleshooting and video capability.

Pros

Embedded chat feature is responsive and notifications are immediate upon release.

Cons

Post-capture recording can sometime be limiting upon review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
kamrul k.

Verified Reviewer

Zoom meeting is best in pandemic Situation

2021-07-10

Zoom meeting makes my work easier than before.

Pros

It helps me to send chat massage as well as call with great quality.

Cons

Although it is perfect for this pandemic situatiin but it should update their mobile application feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
ASHIK K.

Zoom Review - Ashik Komath

2021-04-14

Ok with zoom so far and would like to continue all video calls via zoom call onlu

Pros

Uninterrupted video calls 2. Perfect for e- meetings 3.

Cons

- random people Drawing in between calls - wanted to use background via mobile also - Consume more battery and data

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 501-1000 employees)
Verified Reviewer

Need best Conference calls? Get Zoom

2021-06-16

Zoom Meetings is an amazing tool for professional conference calls.

Pros

So far it is the best software for professional video conferences.

Cons

The in-build chat feature is too basic, better to improve usability and UX there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 201-500 employees)
Verified Reviewer

Use Zoom for easy chat and video call communications within the organization

2018-07-11

Can also share quick chats or attachments in chat window.

Pros

Easy to quickly add more people, and good feature to chat with everyone or specific people within a video call.

Cons

Glitchy when switching between multiple accounts. Time limit on free accounts gets annoying, although fair because it is a good free service- should give a little more waring/be more clear about the time limit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alicia J.

Not my favorite, but. . .

2021-07-22

Zoom meetings have been most beneficial for meeting virtually with large (10+) groups as the other video conferencing software available to our company can only show 9 videos.

Pros

There are a lot of features allowing for broad functionality , such as screen sharing for collaboration, live chat and breakout rooms for brainstorming and questions, host permissions for large conference calls and reactions for quick engagement.

Cons

With multiple users having access to an account,

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)
Verified Reviewer

The best video conferencing solution I have ever used

2019-08-01

It is easy to record sessions, broadcast conferences, and create a real-time communication environment.

Pros

Audio and video perform excellently even with recording turned on. - Clients can join via mobile, desktop, or telephone.

Cons

However, it is a limitation I can live with. My company has since upgraded to premium so this isn't an issue. - The annotation tools are a bit clunky.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Edwin W.

Zoom Meetings & Chat - User Review

2020-09-21

There are certainly other video chat software available, however, I would choose Zoom every time.

Pros

Compared to the video/picture quality of other live video software, Zoom takes the cake!

Cons

Its imporatnat with any video chat services, to have a strong WiFi signal or great data plan, that can support a robust call.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Health, Wellness and Fitness company, 11-50 employees)
Verified Reviewer

You can use it anywhere

2019-10-08

We use Zoom to have client meetings, internal meetings, company chat, and phone calls.

Pros

This cuts down on administrative duties managing each meeting. That chat function is useful too.

Cons

It does require that to carry video sharing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
kartik b.

Best Software for Audio and Video Conference Calls

2019-08-31

Zoom Meetings & Chat has really improved our conversation with client as earlier we were using skype for meetings and skype kept on hanging due to high latency issue but zoom is amazing and easy to use.

Pros

So My organization prefers to zoom over skype due to low latency. 2) Recording Over screen sharing or recording of calls is available in ZOom which is not available on skype or any other tool. 3.)Due to Low latency, Screen Control experience in Zoom is much better than Skype.

Cons

Zoom can be improved if they also add a feature of applying status feature on the zoom profile for example: Busy, Online, Off Work Etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos M.

Great tool with couple of missing features

2021-02-25

I'd like the desktop and mobile versions, and that completes my required experience at work and sometimes for personal purposes so I feel this tool full fill my needs.

Pros

The video calls with other co workers and having my own virtual conference room empowers my collaboration with my peers.

Cons

When I want to share the link to the ongoing video call I simply would like to always have that feature available in the main window so no need to navigate or few clicks to get it but a single click.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Fazl A.

Verified Reviewer

Zoom Meetings

2020-11-11

We also use it for communication with clients, especially when we require for the customer to show us their screen so that we can get a perspective of what issue they are facing so that we can provide effective and specific support.

Pros

With this tool we can join voice call, video call and chat within the call and we can also send messages to people who are in our contact list even though we are not on the call.

Cons

The unpaid version call lasts only for about 40 minutes when there are more than 2 users in the meeting room.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sanskriti G.

Verified Reviewer

ZOOM for team discussions, learning and more!

2020-10-08

I am able to join live meetings in anytime and anywhere.

Pros

It Supports multiple devices, file sharing, video calls, texts(chats), screen hosting, remote access and much more within the single app.

Cons

Also, sometimes, the calls ends out unexpectedly, and I am likely to miss important announcement and team discussions.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vanshul C.

Zoom - Zoom past your daily meetings with ease

2021-04-06

Daily meetings and scrum calls. Important business meetings

Pros

Background and Control features 5.

Cons

Frequent internet unstable message 3. More bandwidth usage 4.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more