getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

usersusersusers

Talk with us for a free 15-min consultation

Expert advisors like Chase, who have helped 1,000+ companies, can find the right software for your needs.

Top Rated Business Phone Systems Software with Call Transfer in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Call transfer enables efficient redirection of calls to the appropriate team members or departments, ensuring prompt customer service and effective internal communication. It supports various transfer methods and enhances overall call management. Our reviewers in business phone systems software rated this feature as important.

3 Best Business Phone Systems Software with Call Transfer

  • 3CX - Highest rated for call transfer
  • RingEX
  • Ooma Office

See other top Business Phone Systems products with call transfer

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the business phone systems software category. They also needed to have sufficient reviews about call transfer, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for call transfer based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

3CX logo
4.4
(465)

User insights about the call transfer feature

Reviewers indicate that 3CX's call transfer is a critical function for their daily operations. They find it easy to set up and use, with capabilities like warm and cold transfers, call parking, and waiting. Users report that it works well for both onsite and remote workers, allowing seamless transfers from the main office. They appreciate the system's reliability and the ability to transfer calls internally and externally. Some users mention that while the system is basic, it effectively meets their needs.
“Our call-center agents and other teams within the organization need the ability to transfer internal and external guests to other users. ”
Verified reviewer profile picture

Melissa A.

BDC Operations Manager

“Great for onsite and remote workers so that we can transfer calls from the main office”
JP

Joy P.

Office Manager

Business Phone Systems key features coverage

3CX offers 5 out of the 5 key features for Business Phone Systems software identified by reviewers:

Mobile Access4.5
Call Routing4.4
Voice Mail4.4
Call Center Management4.3
Alerts/Notifications4.3

Pros and cons based on 465 verified reviews

60% of users rated 3CX 5 out of 5 stars, while 4% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 465 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Versatile PBX solutions

Unified corporate communication

Cons:

Frequent technical issues

See pros and cons details

Pricing

Starting price:$350 flat rate/per year|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

RingEX logo
4.2
(1.2K)

User insights about the call transfer feature

Users report that RingEX's call transfer is easy to use and efficient, allowing quick transfers to the correct person or department. They find it particularly helpful for sharing resources with other departments and ensuring customers are connected to the right resource. Reviewers appreciate the ability to transfer calls both from the computer and handheld devices, although some find the handheld transfer cumbersome. They highlight the importance of this capability for accurately serving customers and managing calls effectively.
“Ring Central offers internal call transfer that's amazing so that, when a client has a question, s/he is transferred to the right resource to get answered”
Verified reviewer profile picture

Amin L.

Digital Strategist

“The call transfer sords well from the computer but from my handheld it is cumbersome. ”
dl

dawn l.

Director of Admissions

Business Phone Systems key features coverage

RingEX offers 5 out of the 5 key features for Business Phone Systems software identified by reviewers:

Mobile Access4.4
Call Routing4.4
Voice Mail4.5
Call Center Management4.5
Alerts/Notifications4.3

Pros and cons based on 1,200 verified reviews

53% of users rated RingEX 5 out of 5 stars, while 6% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,200 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Flexible call forwarding

Convenient faxing options

Efficient office management

Versatile device accessibility

Seamless CRM integration

Cons:

Frequent call drops

Challenging account management

Slow issue resolution

Dependence on internet connection

High costs and hidden fees

See pros and cons details

Pricing

Starting price:$30 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Ooma Office logo
4.4
(248)

User insights about the call transfer feature

Reviewers appreciate Ooma Office's call transfer capabilities, noting that it allows easy and seamless transfer of phone calls. They find it particularly useful for connecting clients to the correct person and transferring calls to mobile phones for agents. Users report that the automated call transfer works well and is self-explanatory. Some mention that while it is not critical for their small business, it is valuable when needed. They also highlight the ability to transfer calls to other offices and field agents.
“We need to be able to send calls to our other office and people in the field. or from the field to the office. ”
DB

David B.

CEO

“Our calls transfer to mobile phones for agents and works great”
DM

Debra M.

Broker Owner

Business Phone Systems key features coverage

Ooma Office offers 5 out of the 5 key features for Business Phone Systems software identified by reviewers:

Mobile Access4.5
Call Routing4.5
Voice Mail5.0
Call Center Management4.2
Alerts/Notifications4.4

Pros and cons based on 248 verified reviews

65% of users rated Ooma Office 5 out of 5 stars, while 6% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 248 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Affordable business phone solution

Responsive and helpful support

Cons:

Inconsistent call management

See pros and cons details

Pricing

Starting price:$19.95 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Business Phone Systems Software with Call Transfer in 2026

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.

Read more about LiveAgent

Users also considered
Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
VoIP.ms logo
Category Leaders

Business Phone and IP telephony system

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Read more about VoIP.ms

Users also considered
RingEX logo

RingEX - AI meets trusted communications

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

Read more about RingEX

Users also considered
DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics.

Read more about DialedIn CCaaS

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a cloud PBX business phone system, call center and CRM in one! Trusted by 12 million businesses it's available in cloud and on-premises. Inbound, outbound, SMS, multilevel IVR, call routing and more.

Read more about Bitrix24

Users also considered
Weave logo
Category Leaders

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
800.com logo

Telephony tool for searching & activating toll-free numbers

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Read more about 800.com

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

3CX is a Business Phone System offering telephony, video & live chat, in one easy-to-use integrated solution. Suitable for any business size or industry, 3CX is open-standards supporting a variety of IP phones & SIP trunk providers. Ideal for remote working, with free mobile apps for iOS & Android.

Read more about 3CX

Users also considered
Kixie PowerCall logo
Category Leaders

More Connections, Better Conversations. AI-enhanced RevComms

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Aircall logo

AI powered customer communications platform

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Zoom Phone logo

Cloud-based business phone system

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Read more about Zoom Phone

Users also considered
Grasshopper logo

Turn the World Into Your Office

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Read more about Grasshopper

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

CloudTalk is a VoIP phone system built for modern businesses. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for mid-sized businesses. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered
Ooma Office logo

All-in-one VoIP solution for businesses of all sizes.

Ooma Office is an award-winning and affordable business VoIP solution for any size business. Pricing starts at $19.95/user/month and there are no contracts. We offer two service plans, designed to suit a variety of business needs.

Read more about Ooma Office

Users also considered
XCALLY logo
Category Leaders

Omnichannel contact center management

Our Call Center solution is designed to let you manage at best Agents, Queues, PBX Extensions and more.

Read more about XCALLY

Users also considered
Squaretalk logo

All-in-one contact center platform for sales automation

Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Read more about Squaretalk

Users also considered
Acefone logo
Category Leaders

VoIP Phone Service trusted by modern businesses

Bring your company’s communications to the cloud age with Acefone. Be it internal or external communication, working remotely, gaining multi-device access or recording calls, Acefone’s 65+ industry-leading features fulfill all your business communication needs. Start your 14-day FREE trial today.

Read more about Acefone

Users also considered
MiVoice Business Solution logo

AI-powered communications solutions for all industries

MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

Read more about MiVoice Business Solution

Users also considered
ZIWO logo

API Based cloud contact center software with CRM Integration

ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

Read more about ZIWO

Users also considered
8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Read more about 8x8 Work

Users also considered
Intulse logo

VoIP business phone system for organizations of all sizes

Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound communications by providing phone solutions. Key features of managed VoIP include team collaboration, call queue management, conference calling, voicemail, number porting & reporting.

Read more about Intulse

Users also considered
JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

JustCall is the business phone system for modern sales and support teams, with AI insights, multichannel support, and CRM integration.

Read more about JustCall

Users also considered
OnSIP logo
Category Leaders

Cloud-based softphone and voicemail platform

OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.

Read more about OnSIP

Users also considered

Key features for Business Phone Systems software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Users value the ability to make and receive business calls on the go, ensuring constant connectivity without using personal numbers. 91% of reviewers rated this feature as important or highly important.
  • Call Routing: Reviewers appreciate the flexibility in directing calls to appropriate staff, enhancing customer service and productivity by ensuring calls reach the right person. 90% of reviewers rated this feature as important or highly important.
  • Voice Mail: Users find it helpful to receive voicemail notifications via email, allowing for timely responses and easy message management. 90% of reviewers rated this feature as important or highly important.
  • Call Center Management: Users highlight the importance of tracking call metrics, managing call queues, and monitoring team performance to maintain high service levels. 86% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users benefit from immediate notifications for missed calls, voicemails, and messages, ensuring timely responses and efficient communication. 86% of reviewers rated this feature as important or highly important.