getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Call Tracking Software with PBX (2026)

Last updated: February 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

Call Tracking Software Key Features

    Based on 1340 user opinions, we identified 6 features that are important for any product in Call Tracking Software

  • Call Recording

    Record the audio of phone conversations for quality assurance purposes

    Average user rating

    4.7

  • Call Routing

    Sends voice calls to a specific queue based on predetermined criteria

    Average user rating

    4.6

  • Call Tracking Metrics

    Measure campaign influence through collection of keyword tracking and revenue sources

    Average user rating

    4.6

  • Call Center Management

    Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

    Average user rating

    4.5

  • Call Monitoring

    Listen to live phone conversations for the purpose of training and assessing agent performance

    Average user rating

    4.6

  • Voice Mail

    Computer-based system that allows users to send and receive voice messages

    Average user rating

    4.8
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

27 software options

Zoom Phone logo

Zoom Phone

Cloud-based business phone system

visit website
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Read more about Zoom Phone

Users also considered
CloudTalk logo

CloudTalk

Cloud-based call center software for sales and support teams

visit website
CloudTalk is a smart phone system with advanced call tracking functionality. Make things easier for your sales and customer support teams with 70+ tracking features and easy-to-setup integrations with your existing business software. Try a 14-day trial, absolutely FREE.

Read more about CloudTalk

Users also considered
LiveAgent logo

LiveAgent

Category Leaders

Multichannel customer care solution with an AI chatbot

visit website
LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media.

Start with a 30-day free trial, no credit card or contracts needed.

Read more about LiveAgent

Users also considered
Nextiva logo
Category Leaders

AI-enabled solution to streamline business communication

learn more
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

learn more
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

learn more
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Aircall logo

AI powered customer communications platform

learn more
With Aircall’s advanced call monitoring and coaching functionality, you can correct agent mistakes and improve your calls with customers and prospects right away.

Read more about Aircall

Users also considered
JustCall logo
Category Leaders

AI-Powered Customer Communication for Sales & Support Teams

learn more
JustCall’s Call Tracking helps you analyze calls, train agents, and boost sales with insights that drive smarter decisions.

Read more about JustCall

Users also considered
AVOXI logo

Hosted business phone system and call center solution

learn more
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

Read more about AVOXI

Users also considered
VoIPstudio logo
Category Leaders

VoIPstudio: the no-hassle VoIP phone service for business

learn more
VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking

Read more about VoIPstudio

Users also considered
Ultatel Cloud Business Phone System logo

ULTATEL | Phone and Teleommunication Solutions For Business

learn more
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
MightyCall logo

MightyCall's Call Center solution for your business.

learn more
MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.

Read more about MightyCall

Users also considered
Mango Voice logo

Making Communication Simple

learn more
Mango is a simple yet powerful VoIP, cloud based, phone system software. Combine that with a mobile app, world class software integrations, competitive pricing, good old fashioned U.S. based customer service, and you've got the best VoIP phone software solution your office could have.

Read more about Mango Voice

Users also considered
55PBX logo

Virtual PBX solution to boost your team's productivity

learn more
55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

Read more about 55PBX

Users also considered
Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

learn more
Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

Read more about Zoho Voice

Users also considered
Aloware logo

so much more than just a sales dialer

learn more
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

Read more about Aloware

Users also considered
Jet Interactive logo

Call tracking system

learn more
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call.

Read more about Jet Interactive

Users also considered
Zadarma logo

Business phone system for companies of all sizes

learn more
Zadarma offers a new generation of business phone system with virtual numbers from 110 countries, free Cloud PBX, free CRM and widgets.

Read more about Zadarma

Users also considered
HiperMe! logo

Unified communications and contact center platform

learn more
HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

Read more about HiperMe!

Users also considered
Natterbox logo

The Voice Experts for Salesforce

learn more
Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

Read more about Natterbox

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
iPlum logo

VoIP app for calls, secure text & phone tree communication

learn more
iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Read more about iPlum

Users also considered
RingRx logo

HIPAA-compliant phone, fax, text, and video for healthcare

learn more
RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Read more about RingRx

Users also considered