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Top Rated Email Management Software with Contact Management in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Contact management organizes and segments contact information, making it easier to locate, edit, and manage details. It enables targeted communication, efficient email campaigns, and ensures synchronization across devices for consistent access. Our reviewers in email management software rated this feature as important.

10 Best Email Management Software with Contact Management

Product
User rating
Starting price
Constant Contact logo
4.3
(2.9K)
12
usage based/per month
visit website
HubSpot Sales Hub logo
4.5
(496)
15
per user/per month
visit website
Microsoft Outlook logo
4.5
(2.4K)
Empty state illustration for "No pricing info"

No pricing info

learn more
Brevo logo
4.6
(3.3K)
9
usage based/per month
learn more
Gmail logo
4.8
(13.3K)
Free
learn more
Mailchimp logo
4.5
(17.5K)
13
flat rate/per month
learn more
ActiveCampaign logo
4.6
(2.5K)
15
flat rate/per month
learn more
MailerLite logo
4.7
(2.2K)
10
per user/per month
learn more
Microsoft 365 logo
4.7
(14K)
6
per user/per month
learn more
Zoho Mail logo
4.5
(1K)
1
per user/per month
learn more

See other top Email Management products with contact management

How we picked the 10 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Email Management software category. They also needed to have sufficient reviews about contact management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for contact management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 10 best products

Constant Contact logo

Constant Contact

Reviews Sentiment
 
 
 
1-2(84)
3-4(1,294)
5(1,525)
Key Features
Inbox Management4.6
Search/Filter

User insights about the contact management feature

Reviewers appreciate Constant Contact's contact management for its ease of use, integration with other software, and ability to segment and update contact lists. They find importing contacts straightforward and value the automatic unsubscribe feature. Some users mention difficulties with duplicate management and syncing with other CRMs.
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“Contact Management is critical in Constant Contact because it allows users to efficiently organize and segment their audience. This ensures that marketing campaigns are targeted and relevant, which can improve engagement rates and overall campaign su”
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Hedi S.

informatique

“Constant Contact offers tools for managing contacts and allows users to import and export contacts from other services. This helps users keep their contact lists up to date and organized.”
DN

Debbie N.

Manager

Starting price
12usage based /
per month
visit website
Pros and Cons based on 2,903 verified reviews
Verified reviewer profile picture

Effective client management

Easy newsletter creation

Comprehensive email marketing

Efficient communication messaging

Versatile email campaigns

Email handling issues

Text formatting challenges

Subscription management limitations

Frequent issue management

High costs for features

See pros and cons details
HubSpot Sales Hub logo

HubSpot Sales Hub

Reviews Sentiment
 
 
 
1-2(2)
3-4(168)
5(326)
Key Features
Inbox Management4.3
Search/Filter4.3

User insights about the contact management feature

Reviewers feel HubSpot Sales Hub's contact management is highly customizable, allowing for easy organization and segmentation. They value the ability to create custom properties and track detailed interactions. Some users mention the process can be click-intensive, but overall, they find it effective for managing sales leads and client data.

See related user reviews

“Hubspot's contact management is great. Sales team can add their contacts and all the relevant details like touchpoints, deal size and more. Depending on the situation at hand the contact can be moved to various stages of the sales journey.”
BA

Bikas A.

Assistant Marketing Manager

“I can easily manage and organize my contacts, including creating custom contact properties and segmenting contacts into lists for targeted outreach”
JB

Joel B.

Administrative Secretary

Starting price
15per user /
per month
visit website
Pros and Cons based on 496 verified reviews

Effective prospecting management

Streamlined sales and marketing processes

High costs and complexity

See pros and cons details
Microsoft Outlook logo
Reviews Sentiment
 
 
 
1-2(45)
3-4(808)
5(1,561)
Key Features
Inbox Management4.6
Search/Filter4.3

User insights about the contact management feature

Users report Microsoft Outlook's contact management is reliable and integrates well with other Microsoft applications. They appreciate the ease of adding, updating, and organizing contacts. Some users find the interface outdated and mention difficulties with managing large contact lists, but overall, they find it functional and effective.

See related user reviews

“Microsoft Outlook provides features for managing contacts and keeping information up-to-date. You can create, edit and delete contacts in Outlook to make sure that the people you need to stay in touch with are always up to date, which makes your life much easier.”
CT

Camila T.

owner

“Improved communication and efficiency which are made easier by Outlook's contact management tools, which offer a complete platform for arranging, retrieving, and using contact information effectively , there's no need to memorize any of you colleagues contact details”
NM

NOMPILO M.

Graduate Software Dev Intern

Starting price
Empty state illustration for "No pricing info"

No pricing info

learn more
Pros and Cons based on 2,414 verified reviews

Ideal for professional use

Efficient meeting scheduling

Effective task scheduling

Enhanced team organization

Seamless product integrations

Frequent issues and bugs

Ineffective spam filtering

Poor search functionality

Inefficient email search

Disruptive version updates

See pros and cons details
Brevo logo
Reviews Sentiment
 
 
 
1-2(82)
3-4(880)
5(2,431)
Key Features
Inbox Management
Search/Filter

User insights about the contact management feature

Reviewers indicate Brevo's contact management is straightforward and efficient, allowing easy import, organization, and segmentation of contacts. They appreciate the integration with other features like email automation and CRM. Some users find the interface initially confusing but manageable with use. The ability to handle large contact lists is particularly valued.

See related user reviews

“Brevo's contact management system allows us to quickly and effectively view and update our contacts, move them between lists, create new list, etc. Their easy to follow interface means there is no confusion as to what contact is on what list.”
MW

Mark W.

Web Developer

“It provides a centralized and organized way to manage my contacts. With this feature, I can easily view, edit, and segment my contacts, which has helped me to create more targeted and effective email campaigns.”
IC

Issaraporn C.

MD

Starting price
9usage based /
per month
learn more
Pros and Cons based on 3,393 verified reviews

Comprehensive marketing tools

Effective email marketing

Support for small businesses

Efficient campaign creation

Slow performance issues

Restrictive email limits

Challenges with email sending

See pros and cons details
Gmail logo
Reviews Sentiment
 
 
 
1-2(31)
3-4(2,163)
5(11,107)
Key Features
Inbox Management4.7
Search/Filter4.6

User insights about the contact management feature

Users report Gmail's contact management is reliable and integrates well across devices. They appreciate the automatic saving of contacts, ease of access, and ability to organize contacts into labels. Some users mention occasional difficulties with navigation and managing large contact lists, but overall, they find it efficient and user-friendly.

See related user reviews

“Auto-filling of recipient contacts is excellent, allowing me to avoid the common mistakes with misspelt addresses and contacts. Also, their contact management systems are highly intuitive, using my history to suggest often accurately other address I would most likely want to copy in a given email once I have entered the first recipient.”
AA

Alhassan A.

Research Coordinator

“Contact management helps me easily locate the people I exchanged my information with. It easily allows me to find contact information, such as names, addresses, and telephone numbers of people. It's time saver.”
AG

Abraham G.

Teacher

Starting price
Free
learn more
Pros and Cons based on 13,301 verified reviews

Universal accessibility

Seamless Google integration

Support for professional learning

Inconsistent spam filtering

Excessive email promotions

See pros and cons details
Mailchimp logo
Reviews Sentiment
 
 
 
1-2(274)
3-4(6,989)
5(10,286)
Key Features
Inbox Management4.6
Search/Filter4.3

User insights about the contact management feature

Reviewers find Mailchimp's contact management effective for organizing and segmenting contacts. They appreciate the ease of importing contacts, using tags, and tracking engagement. Some users mention challenges with managing unsubscribes and syncing with other databases, but overall, they find it useful for email marketing.
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“I like the fact that mailchimp indicates which contact is more or less engaged, so one can create a new segment for their own campaigns. Also, is possible to add one or more tag to one or more contacts, and use these tags to manage the lists. Is easy to edit contacts information and add new fields to use in our dynamics email content.”
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Monica M.

Dott.ssa

“What I like about Contact Management is that with all your contact data in one place, it's easy to use Mailchimp's segmentation tools to find exactly who you need to talk to. Segments, tags, and groups work in slightly different ways to help you create your own organizational structure and keep track of everything you learn about contacts as you grow”
Verified reviewer profile picture

Eze U.

Brand Strategist

Starting price
13flat rate /
per month
learn more
Pros and Cons based on 17,549 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Efficient client communication

Comprehensive email marketing

Streamlined newsletter creation

Effective email blasting

Support for small business growth

Issues with spam filtering

Restrictive usage limits

Challenges with issue management

Expensive for small businesses

Limited design customization

See pros and cons details
ActiveCampaign logo
Reviews Sentiment
 
 
 
1-2(62)
3-4(792)
5(1,703)
Key Features
Inbox Management4.6
Search/Filter4.3

User insights about the contact management feature

Reviewers appreciate ActiveCampaign's contact management for its detailed tracking and segmentation capabilities. They find it useful for managing customer interactions and automating campaigns. Some users mention the interface can be complex and editing contacts time-consuming, but overall, they value the comprehensive data management.
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“Contact management is the biggest piece of the puzzle. It allows you to be able to tag customers, add additional information that is important for segmentation and future campaigns. ”
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Jamie R.

Marketing Specialist

“Very important for us to keep our contacts and leads organized! I love the customizable fields and different ways to organize contacts through fields, tags, lists and deals.”
RN

Rachel N.

Executive Assistant

Starting price
15flat rate /
per month
learn more
Pros and Cons based on 2,557 verified reviews
Verified reviewer profile picture

Effective sales funnel creation

Supports business growth

Robust automation features

Efficient client management

Comprehensive lead management

Frequent performance issues

User experience problems

Limited landing page options

Complex navigation and switching

High costs and complexity

See pros and cons details
MailerLite logo
Reviews Sentiment
 
 
 
1-2(42)
3-4(444)
5(1,768)
Key Features
Inbox Management
Search/Filter

User insights about the contact management feature

Reviewers appreciate MailerLite's contact management for its ease of importing contacts, segmenting subscribers, and tracking interactions. They find the API useful for bulk manipulation and value the ability to add detailed information. Some users mention initial complexity but find it manageable with practice. The tagging and segmentation features are particularly highlighted.

See related user reviews

“Being able to input detailed information about each subscriber (beyond the normal statistics) allows me to discover and evaluate trends.”
CC

Claude C.

Founder

“It allows users to create as many fields to facilitate filtering/segmenting of our contacts. ”
JN

Jen N.

Lead (Alumni & Church Relations)

Starting price
10per user /
per month
learn more
Pros and Cons based on 2,254 verified reviews

Supports small business growth

Responsive customer support

Effective live chat support

Comprehensive email marketing

Intuitive drag-and-drop editor

Challenging account management

Complicated version upgrades

Website management difficulties

Limited form editor functionality

See pros and cons details
Microsoft 365 logo
Reviews Sentiment
 
 
 
1-2(129)
3-4(3,973)
5(9,915)
Key Features
Inbox Management4.5
Search/Filter4.3

User insights about the contact management feature

Reviewers highlight Microsoft 365's contact management for its seamless integration across applications and ease of syncing contacts. They appreciate the detailed fields available for storing contact information and the ability to access contacts quickly. Some users find the interface less intuitive and mention issues with sharing contacts between devices.

See related user reviews

“Microsoft 365 has excellent contact management features. There are plenty of fields and custom fields that can be used to store contact information.”
SM

Shaun M.

Accountant

“Contact management is unrivalled. With detailed specifics about each contact which indicated that it has superior CRM.”
JG

Julia G.

Teacher

Starting price
6per user /
per month
learn more
Pros and Cons based on 14,017 verified reviews

Ideal for student tasks

Enhanced team collaboration

Comprehensive software package

Boosts productivity

Complete office suite

Slow performance issues

High subscription costs

Dependence on internet connectivity

Syncing issues

See pros and cons details
Zoho Mail logo
Reviews Sentiment
 
 
 
1-2(19)
3-4(367)
5(670)
Key Features
Inbox Management4.7
Search/Filter

User insights about the contact management feature

Reviewers indicate Zoho Mail's contact management is easy to use, allowing automatic addition of email addresses and seamless integration with Zoho CRM. They appreciate the ability to organize contacts into custom folders and the integration with Android contacts. However, some users find the configuration complicated and suggest a video tutorial would be helpful.
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“Zoho Mail is incredible for contact management. Every email sent and received generates a contact to ensure the user's info is recorded and that future emails are always received and that you can send them without having to memorise hundreds of email addresses for each different person you have contact with online.”
MD

Matt D.

Owner

“Contact management is great, and can be organized according to custom folders. Contacts can also be imported to Zoho CRM for sales pipelines.”
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Dedre M.

Owner

Starting price
1per user /
per month
learn more
Pros and Cons based on 1,056 verified reviews
Verified reviewer profile picture

Enhanced team collaboration

Ideal for small businesses

Robust email security

Efficient user management

Cost-effective for small businesses

Cumbersome navigation

Ineffective spam filtering

Frequent issues and slow fixes

Complicated account management

See pros and cons details

Other Top Rated Email Management Software with Contact Management in 2026

Gmail logo
Category Leaders

Free email and inbox management app, from Google

learn more
Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button

Read more about Gmail

Users also considered
Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

learn more
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
Mailchimp logo

Email and SMS marketing automation platform

learn more
MailChimp list management features help users organize and target their list for sending. We automatically remove bounce backs and unsubscribes from your list.

Read more about Mailchimp

Users also considered
Brevo logo

Automation, marketing & transactional email, and SMS service

learn more
Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster.

Read more about Brevo

Users also considered
MailerLite logo

Advanced email marketing made easy.

learn more
From newsletters to automated customer journeys—join 700,000 businesses scaling the easy way with MailerLite. 

Read more about MailerLite

Users also considered
ActiveCampaign logo

AI-first marketing platform

learn more
ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Read more about ActiveCampaign

Users also considered
Microsoft Outlook logo
Category Leaders

Email & calendar software

learn more
Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily

Read more about Microsoft Outlook

Users also considered
LiveAgent logo

TitanHQ and Redstor powered by CyberSentriq

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LiveAgent is a web-based help desk and email management solution. It helps businesses manage all incoming emails and other customer communication from a team inbox. Over 150M happy customers use LiveAgent's help desk software worldwide.

Start with a 30-Day free trial, no credit card required.

Read more about LiveAgent

Users also considered
Constant Contact logo

Streamlines marketing to grow loyal audiences

learn more
Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Read more about Constant Contact

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

learn more
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the technology gives them everything they need to manage and grow their business in one place.

Read more about Marketing 360

Users also considered
Zoho Mail logo
Category Leaders

Zoho Mail is a secure, encrypted, and enterprise-ready email

learn more
Email designed with business users in mind. Engage your enterprise with Zoho Mail's team collaboration and communication tools.

Read more about Zoho Mail

Users also considered
ZeroBounce logo

Online email validation system

learn more
ZeroBounce is an online email validation system which helps businesses to remove invalid emails from their lists, preventing bounces and improving deliverability.

Read more about ZeroBounce

Users also considered
Klaviyo logo

AI-enabled email marketing solution for B2C companies

learn more
Klaviyo is the all-in-one platform built to help B2C companies grow by integrating email/ SMS marketing, full-funnel analytics, and service in one solution. Powered by customer data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across all your channels.

Read more about Klaviyo

Users also considered
iContact logo

Email marketing , automation, and landing page software

learn more
iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact Free account, visit iContact.com via the link in our bio. No credit card required!

Read more about iContact

Users also considered
HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

learn more
HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Read more about HubSpot Sales Hub

Users also considered
Copper logo

The CRM designed for Google Workspace

learn more
Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.

Read more about Copper

Users also considered
Streak logo

CRM for Gmail

learn more
Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications.

Read more about Streak

Users also considered
SendGrid logo

Delivers reliable email at scale for businesses

learn more
SendGrid is a solution that provides a cloud-based email infrastructure to help relieve businesses of the cost and complexity of maintaining custom email systems. It provides email delivery, scalability and real-time analytics along with APIs. The platform also offers SMTP service, email validation, deliverability insights, and dynamic templates, while supporting multiple programming languages including Node.js, Python, and Java.

Read more about SendGrid

Users also considered
Pipefy logo

Cloud-based and AI-powered process orchestration platform

learn more
Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

Read more about Pipefy

Users also considered
SalesBlink logo

BlinkGPT AI Powered Sales Outreach on Autopilot

learn more
SalesBlink is a tool for automating sales outreach, featuring AI for crafting emails, follow-up automation, CRM integration, a meeting scheduler, and performance reports. It's designed for sales teams aiming to boost efficiency and results in email campaigns.

Read more about SalesBlink

Users also considered
Salesforce Marketing Cloud Account Engagement logo

Salesforce B2B marketing automation for marketing & sales

learn more
Pardot from Salesforce is a marketing automation solution designed to bridge the gap between sales and marketing teams,

Read more about Salesforce Marketing Cloud Account Engagement

Users also considered
Front logo
Category Leaders

AI-enabled customer service platform for collaboration

learn more
Front is an email management platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered

Key features for Email Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Inbox Management: Users highlight organizational features like labels, filters, categories, and folders, which help prioritize, locate, and manage emails efficiently. 92% of reviewers rated this feature as important or highly important.
  • Search/Filter: Reviewers appreciate the ability to quickly find specific emails using keywords, dates, attachments, and more, saving time and improving organization. 91% of reviewers rated this feature as important or highly important.
  • Spam Blocker: Users value the ability to automatically filter and block unwanted emails, keeping their inbox secure and clutter-free. 89% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers emphasize the importance of managing who can view, edit, and share documents, ensuring data security and collaboration. 88% of reviewers rated this feature as important or highly important.
  • Email Monitoring: Users find tracking email activity, such as opens and responses, useful for staying organized and ensuring timely communication. 87% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Reviewers appreciate timely alerts and customizable notifications, which help them stay informed and respond promptly to important emails. 83% of reviewers rated this feature as important or highly important.