App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

IVR Software with Multi-Language (2026)

Last updated: April 2026

Key features of IVR Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Call Center Management: Reviewers appreciate the ease of managing inbound and outbound calls, real-time monitoring, and comprehensive reporting capabilities. 92% of reviewers rated this feature as important or highly important.
Call Routing: Users highlight the flexibility in setting up routing rules, ensuring calls reach the right person or team efficiently. 90% of reviewers rated this feature as important or highly important.
Automatic Call Distribution: Reviewers note the efficient distribution of calls to the appropriate agents, enhancing productivity and customer experience. 90% of reviewers rated this feature as important or highly important.
Call Logging: Reviewers value the detailed call logs for tracking and analyzing call history, which aids in performance evaluation and decision-making. 90% of reviewers rated this feature as important or highly important.
Call Monitoring: Users find call monitoring useful for training, quality assurance, and real-time oversight of agent performance. 87% of reviewers rated this feature as important or highly important.
Call Recording: Reviewers emphasize the importance of reliable call recording for quality review, training, and compliance purposes. 86% of reviewers rated this feature as important or highly important.