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Top Rated Online Meeting Software with Contact Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Contact management in online meeting software streamlines organizing, adding, and tracking contacts. It simplifies sending invites, managing groups, and integrating with other applications, ensuring efficient communication and coordination. Our reviewers in online meeting software rated this feature as important.

3 Best Online Meeting Software with Contact Management

  • Microsoft 365
  • Microsoft Teams - Highest rated for contact management
  • Zoom Workplace

See other top Online Meeting products with contact management

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the online meeting software category. They also needed to have sufficient reviews about contact management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for contact management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Microsoft 365 logo
4.7
(14K)
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User insights about the contact management feature

Reviewers indicate that Microsoft 365's contact management is effective and well-organized. They find it easy to create, sync, and manage contacts across various applications, including Outlook and Excel. Users appreciate the ability to quickly find contact information, maintain detailed records, and coordinate communication efficiently. They highlight the integration with Active Directory and the auto-population of contacts based on user behavior. However, some users mention that sharing contacts between devices can be challenging and the contact book design in Outlook is not intuitive.
“Microsoft 365 has excellent contact management features. There are plenty of fields and custom fields that can be used to store contact information.”
SM

Shaun M.

Accountant

“Contact management is unrivalled. With detailed specifics about each contact which indicated that it has superior CRM.”
JG

Julia G.

Teacher

Online Meeting key features coverage

Microsoft 365 offers 5 out of the 6 key features for Online Meeting software identified by reviewers:

Two-Way Audio & Video4.5
Meeting Management4.8
Video Conferencing4.4
Presentation Streaming
Mobile Access4.5
Collaboration Tools4.5

Pros and cons based on 14,027 verified reviews

71% of users rated Microsoft 365 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,027 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Ideal for student tasks

Enhanced team collaboration

Comprehensive software package

Boosts productivity

Complete office suite

Cons:

Slow performance issues

High subscription costs

Dependence on internet connectivity

Syncing issues

See pros and cons details

Pricing

Starting price:$6 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.9K)
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User insights about the contact management feature

Users report that Microsoft Teams' contact management is useful for organizing and managing contacts within the software. They appreciate the integration with other Microsoft platforms like Outlook, making it easy to add and manage contacts for meetings and team sites. Reviewers find it simple to locate contacts, track communications, and prioritize certain contacts. However, some users mention that managing contacts can be confusing, especially with external clients or colleagues using different instances of Teams. They also note that they often rely on Outlook for contact management.
“Managing contacts in Teams can be a pain, adding and discovering new contacts can be confusing at times *especially* in situations where an external client or colleague is using a different instance of Teams - it can be unclear whether or not messages or calls are actually being delivered. ”
CH

Caleb H.

Receptionist

“Being able to manage your contacts within the software and have it cross over to other Microsoft platforms like Outlook is a great user feature. The ability to drop and add contacts to meetings and team sites is very useful.”
JD

Jason D.

Owner

Online Meeting key features coverage

Microsoft Teams offers 6 out of the 6 key features for Online Meeting software identified by reviewers:

Two-Way Audio & Video4.5
Meeting Management4.5
Video Conferencing4.6
Presentation Streaming4.4
Mobile Access4.4
Collaboration Tools4.5

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Workplace logo
4.6
(14.5K)
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User insights about the contact management feature

Reviewers indicate that Zoom Workplace's contact management is easy to use and facilitates efficient communication. They appreciate the ability to add, manage, and invite contacts to meetings by specifying their email addresses. Users find it helpful to keep track of frequent contacts and update contact lists within the organization. However, some users mention that Zoom's contact management lacks integration with other apps and is not as robust as other platforms like Teams or Outlook. They also note that contact management is not frequently used in their organizations.
“Zoom has a robust contact list management system that allows you to readily reach your contacts right away without the need to keep re-entering names and contact details which can make a true headache for anyone.”
Verified reviewer profile picture

Don M.

Owner Lead Artist

“Though this is low in my opinion, managing contact is easy. Just by clicking edit, you can add, remove or give level of control to contact lists or participants. ”
Verified reviewer profile picture

Adedayo A.

Head, Research and Development

Online Meeting key features coverage

Zoom Workplace offers 6 out of the 6 key features for Online Meeting software identified by reviewers:

Two-Way Audio & Video4.7
Meeting Management4.6
Video Conferencing4.7
Presentation Streaming4.6
Mobile Access4.6
Collaboration Tools4.4

Pros and cons based on 14,520 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,520 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Online Meeting Software with Contact Management in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

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With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

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Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

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GoToMeeting is an online meeting tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

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Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
GoTo Webinar logo

Video conferencing and webinar hosting for large events

learn more
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

Read more about GoTo Webinar

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

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Trusted by 6000+ organizations, OnBoard offers agenda building & collaboration, assessments, secure messaging, voting, analytics, and more.

Read more about OnBoard

Users also considered
Nextiva logo

AI-enabled solution to streamline business communication

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AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
vFairs logo

Virtual events management software

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vFairs is a virtual events management platform which enables organizations to host end-to-end online events & engage relevant audiences with custom registration forms, virtual booth templates, interactivity tools such as group chat or 1:1 chat, webinar functionality, event reporting, & more

Read more about vFairs

Users also considered
Google Voice logo

Call and voicemail management

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Google Voice is a phone system and call management software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

Read more about Google Voice

Users also considered
BigMarker logo

The platform for modern webinars, virtual, and hybrid events

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Host instant meetings with 24/7 access with a permanent link.

Read more about BigMarker

Users also considered
RingEX logo

RingEX - AI meets trusted communications

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Livestorm logo

Engage your audience with better video communication

learn more
Livestorm is a browser-based video communication platform that easily connects teams on the device of their choice to promote, host, and analyze online events.

Read more about Livestorm

Users also considered
CallHippo logo

Cloud-based phone system for sales, support & growing teams

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CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

Read more about CallHippo

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

Read more about Bitrix24

Users also considered
Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

learn more
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Aircall logo

AI powered customer communications platform

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Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

Read more about Aircall

Users also considered
Intermedia Unite logo

All-in-one communications & collaboration tool

learn more
Intermedia Unite is a fully integrated, unified communication & collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a single cloud-based system designed to help simplify management and increase employee productivity

Read more about Intermedia Unite

Users also considered
Zoom Phone logo

Cloud-based business phone system

learn more
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Read more about Zoom Phone

Users also considered
Grasshopper logo

Turn the World Into Your Office

learn more
Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Read more about Grasshopper

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.

Read more about CloudTalk

Users also considered
Convene logo

Software for managing board meetings and documents

learn more
Convene allows boards and executives to hold meetings remotely wherever they may be, with online and offline access to meeting documents.

Read more about Convene

Users also considered

Key features for Online Meeting software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Two-Way Audio & Video: Reviewers highlight the importance of real-time communication with clear audio and video, enhancing engagement and collaboration during virtual meetings. 96% of reviewers rated this feature as important or highly important.
  • Meeting Management: Reviewers emphasize the ease of scheduling, organizing, and controlling meetings, including participant management and agenda setting, which streamlines virtual meeting processes. 92% of reviewers rated this feature as important or highly important.
  • Video Conferencing: Users appreciate the ability to host and join video calls with features like screen sharing, recording, and virtual backgrounds, facilitating interactive and engaging online meetings. 92% of reviewers rated this feature as important or highly important.
  • Presentation Streaming: Reviewers value the seamless sharing of presentations, documents, and screens in real-time, enhancing communication and collaboration during virtual meetings. 90% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers find mobile access crucial for joining and managing meetings on the go, ensuring flexibility and connectivity from any location. 87% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users appreciate tools for sharing documents, screen sharing, and real-time editing, which enhance teamwork and productivity during virtual meetings. 87% of reviewers rated this feature as important or highly important.