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Remote Monitoring and Management Software with IT Asset Management (2026)

Last updated: February 2026

Why is IT asset management important for remote monitoring and management software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

IT asset management provides detailed hardware and software information, tracks warranties, monitors network health, and simplifies inventory management. It enhances client communication and supports effective decision-making by maintaining up-to-date asset data. Of the 47 reviewers who rated IT asset management, 87% rated this feature as important or highly important.

Key features of remote monitoring and management software based on insights from 823 verified reviews

Server Monitoring: Reviewers highlight the ability to monitor almost all server operational parameters, providing detailed real-time data and critical alerts for preventive actions. 97% of reviewers rated this feature as important or highly important.
Real-Time Monitoring: Users value the detailed, immediate insights into network and device status, helping to quickly identify and resolve issues and ensuring service continuity. 96% of reviewers rated this feature as important or highly important.
Patch Management: Reviewers appreciate the automated and customizable patch updates, which enhance security and stability while saving time on system maintenance. 92% of reviewers rated this feature as important or highly important.
Deployment Management: Users commend the ease of deploying software and updates remotely, reducing downtime and improving efficiency across multiple devices. 92% of reviewers rated this feature as important or highly important.
Remote Access/Control: Reviewers highlight the ability to remotely access and control devices, enabling quick troubleshooting and reducing the need for on-site visits. 91% of reviewers rated this feature as important or highly important.
Access Controls/Permissions: Users value the customizable access controls, allowing granular permissions management to ensure security and compliance while facilitating role-based access. 89% of reviewers rated this feature as important or highly important.