EngageBay Pricing, Features, Reviews & Alternatives

EngageBay

Integrated sales & marketing software for growing teams

4.63/5 (68 reviews)

EngageBay overview

What is EngageBay?

EngageBay is an all-in-one marketing software which combines lead generation, email marketing, marketing automation, CRM, and social media engagement. Designed to help businesses to acquire, engage, nurture, and close leads, EngageBay allows users to create email campaigns and automate marketing processes and sales funnels. The cloud-based platform can be used to aid with growing leads, creating and automating the distribution of email marketing content, and managing customer relationships using the in-built CRM.

The unified marketing suite within EngageBay provides businesses with the tools to design, manage, and run customized marketing campaigns. Email campaigns can be built using the range of pre-designed email templates, or made from scratch using the drag & drop interface. Custom images, text, layout, share buttons, and more, can be added to email marketing templates in order to create a branded message to engage new or existing customers. EngageBay facilitates customer segmentation, defined by conditional metrics such as age, location, type of customer, purchase history, and more, in order to target specific subsets of users. Marketing campaigns can be automated by defining workflows and funnels, as well as setting up triggers based on customer actions. Custom web forms can be created and added to business websites to capture leads, and landing pages can be built to optimize clicks and conversions.

EngageBay offers an in-built CRM to help users organize their business contacts, manage relationships, and track pipelines. With both marketing and sales teams working within EngageBay, leads and contacts can be guided seamlessly through the sales pipeline using just one synchronous platform. Contacts can be managed with tools for creating contact lists, searching within the contact database, storing interaction history, activity logging, and more. With EngageBay, users are able to gain visibility into the sales pipeline and track the status of every deal in real time.
www.engagebay.com

Pricing

Starting from
$9.99/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
EngageBay screenshot: View all contact details within the customer database and view activity logs, contact history, tasks, and moreEngageBay IntroductionEngageBay screenshot: Create a custom landing page for marketing campaigns in order to optimize conversionsEngageBay screenshot: Create a fully custom landing page or adapt one of the pre-existing templatesEngageBay screenshot: Generate leads by embedding forms into the business websiteEngageBay screenshot: Manage contacts within a client database, and filter to find specific types of customerEngageBay screenshot: Generate email broadcasts to reach larger audiences, and track engagementEngageBay screenshot: Create custom workflows in order to automate marketing content deliveryEngageBay screenshot: Manage the design, style, text, and settings of web forms

EngageBay user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.6
  4.9
Ian N.

Great Product and Service

Used daily for 6-12 months
Reviewed 2020-10-09
Review Source: Capterra

A pleasure to work with, really want to do anything thy can to help you out.

Pros
Really proactive when we ask for any update. Very responsive. Really friendly team. Easy to use.

Cons
There is nothing to add here but the form has to have 40 characters!

Response from EngageBay


Thanks for the review Ian.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sian M.

Sophisticated Software

Used daily for 6-12 months
Reviewed 2020-10-08
Review Source: Capterra

We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.

Pros
How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.

Cons
The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.

Response from EngageBay


Thanks for the review Sian.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fabian M.

Why I switched to EngageBay

Used daily for less than 6 months
Reviewed 2021-04-15
Review Source: Capterra

I am so happy that I found engagebay!

Pros
I really signed up for so many softwares. I needed GetResponse, HubSpot, funnel.io & automate.io to build my Funnel. It cost me 1,2k a month. EngageBay has all that functions in one. And its so sheep. The support is so good and fast.

Cons
The dashboard reporting. Its not bad at all. But for my situation, I could need more customizability to create a KPI Dashboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryno v.

EngageBay if you are on a budget

Used weekly for 1-2 years
Reviewed 2020-11-06
Review Source: Capterra

It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in. It is efficient if you are really on a budget.

Pros
The price of this product is what is appealing, some aspects are easy to use but there are some that are frustrating.

Cons
When building landing pages you have to manually optimize the pages for mobile, whereas many other tools implement the mobile optimization automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Davina L.

Finally, the Right Solution to Grow My Business!

Used daily for less than 6 months
Reviewed 2021-03-02
Review Source: Capterra

Pros
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial! The user interface is attractive and easy enough to set your business up in a very short amount of time with not a lot of effort.

Cons
I feel as if some sort of interactive tutorials versus going to YouTube videos to learn would really up the level of this application even more! While it is fairly easy to use, there are times when I wonder if there are specific features without quickly being able to determine if that is true or not. There is a technical assistance feature that is very responsive, so this really is not a big con. I am managing just fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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EngageBay pricing

Starting from
$9.99/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month

Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month

Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month

EngageBay features

API
Alerts/Notifications
Analytics/ROI Tracking
Campaign Management
Contact Management
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Engagement Analytics
Multi-Channel Marketing
Performance Metrics
Reporting/Analytics
Search/Filter
Social Media Integration
Template Management
Third Party Integrations

Activity Dashboard (520 other apps)
Campaign Analytics (414 other apps)
Reporting & Statistics (520 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for EngageBay

Key features of EngageBay

  • Analytics/ROI tracking
  • Visitor identification
  • Contact import/export
  • Sales intelligence
  • Marketing calendar
  • Customizable CTAs
  • Dynamic content
  • Mass email delivery
  • Social marketing
  • Multi-account management
  • Posts scheduling
  • Automated publishing
  • Marketing automation
  • Multivariate testing
  • Real time editing
  • Activity tracking
  • Automatic reminders
  • Contact history
  • Content management
  • Conversion tracking
  • Custom forms
  • Customizable templates
  • Data synchronization
  • Email tracking
  • Lead generation
  • Sales reporting
  • Social media integration
  • Task scheduling
  • Third party integration
  • To-do list
  • Visitor tracking
  • Workflow management
  • Customer segmentation
  • Conversion rate optimization
  • Drag & drop interface
  • Custom landing pages
  • Event triggered actions
  • Custom fields
  • Drip email marketing
  • Email templates
  • Landing page templates
  • WYSIWYG editor
  • Click-through tracking
  • Task management
  • Contact management
  • Behavior tracking
  • Email marketing
  • Subscriber management
View All Features

Benefits

Automate all marketing processes and sales funnels in minutes through a complete suite of marketing tools available through a simple integrated software.

Convert web visitors into leads by creating custom web forms and landing pages. Capture contact information with forms that pop-up as a web visitor opens or leaves the page, and offer subscription opt-ins with requests for email addresses.

Get complete view of every customer within EngageBay by tracking every communication. Access all emails exchanged, calls made and track all web visitor activity to gain meaningful insights.

Create marketing campaigns using one of the pre-built EngageBay templates, which can be customized to fit with company branding, or create email campaigns from scratch using the drag & drop, WYSIWYG editor.

Use the reporting module to generate reports and analytics on sales figures, and customize reports to analyze data in a meaningful way. Reports can also be generated on engagement in order to identify which marketing content is performing well.