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EngageBay Pricing, Features, Reviews and Alternatives
EngageBay product overview
What is EngageBay?
EngageBay is an all-in-one marketing software which combines lead generation, email marketing, marketing automation, CRM, and social media engagement. Designed to help businesses to acquire, engage, nurture, and close leads, EngageBay allows users to create email campaigns and automate marketing processes and sales funnels. The cloud-based platform can be used to aid with growing leads, creating and automating the distribution of email marketing content, and managing customer relationships using the in-built CRM.
Key benefits of using EngageBay
Typical customers
Platforms supported
Support options
Training options
EngageBay pricing information
Value for money
4.8
/5
201
Starting from
10.79
/user
Per month
Value for money contenders
EngageBay features
Functionality
4.6
/5
201
Total features
219
43 categories
Functionality contenders
EngageBay users reviews
Overall Rating
4.6
/5
201
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.91/10
5
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2
1
127
66
7
0
1
SK
Sudip K.
CV
Carlos V.
Cuong T.
CP
Chris P.
MM
Marcello M.
Paul T.
Overall rating contenders
Lauraine M.
Owner
Financial Services, 1-10 employees
Review source
Transcript
Lauraine: Hi, I'm the Lauraine. I'm the founder/director of my company. I give EngageBay a score of five...
Hafizah S.
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for 2+ years
Review source
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EngageBay cover all of any business needs, from task managing to customer support platform. I mainly use it to collaborate on task and project. It comes with good communication hub that let us to have a quick and swift connection between us to discuss on the task and project.
As this software is packed full with features, it can be quite confusing to use it for the first time, and to choose the correct tool that i need to running the project objective that i has planned. The manual guide is not too detail and not very helpful for me.
April W.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
Review source
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Connected sales and marketing platform has resolved manual intensive activity scheduling. No need to import a new list each month into a separate email marketing platform. Being able to have contacts in multiple list and sophisticated tagging is brilliant. The guys at EB are really helpful with speedy responses, providing video and screengrabs to help. The best experience i had was when i recommended that there should be a report on the dashboard for forms, a couple of weeks later i had an email from EB letting me know that they'd developed the report and added this to the dashboard - couldn't ask for a better service.
A complete package for connected sales and marketing and data and reporting in one place. Previously had a separate CRM system from email marketing platform and as such no integration and ability to see what marketing had gone out to what contact and their response to that, all activities and follow ups were all manually scheduled this has been resolved with EB. Customer service and support is fast and efficient too.
Had an issue at first setting up the smtp integration with the correct configuration as we wanted to send mailers using our own email servers, took some backward and forwards between technical teams but was resolved in the end. Being able to email from multiple email addresses is great but I also would love it if we could have multiple email signatures attached to a single user too.
Olivia H.
Human Resources, 1-10 employees
Used daily for 6-12 months
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The customer service is very good whenever there is a problem you can write in the chat and you will be helped.
Some features are missing when you work with any software because there is never a 100% fit of your needs otherwise there wouldn't be so many different offers. But engagebay is helping us with CRM wonderfully. The system could look a little more modern but its just a small thing.
Parminder S.
Education Management, 1-10 employees
Used daily for 1-2 years
Review source
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We are able to manage our customers and prospects well. With automations and workflows we are able to set up drip campaign which keep lead warmer and help in conversions. Email handling is very good, we are able to do email campaigns We are also using ticketing tool for customer support. Chat widget is good and used in our multiple sites. Loved pop up and messages displayed on my different sites , intelligent control through engage bay. If two step pop up capturing phone number with country code and email is given would really solve our business problem and improve our whatsapp integration
Found a very good customer support. My couple of issues were resolved realy fast appreciate same. Easy to use tool, workflows and automations are easy to set up and very useful
Additional email purchase is very very expensive. Would love this tool and blindly recommend to all of my community if additional email purchase can be reduced. One additional functionality which can be very useful for business can be scheduling a batch job to run workflow or automation on specific date and time or with specific frequency like daily or weekly. In forms phone number field need to be improved - country code should be captured correctly associated with main phone number
Jasmine D.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
Review source
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so far my experience with engagebay has been excellent.
it is very close to what I am used to, the support has been incredibly helpful. It was super easy to set up pretty much plug and play and you are away. I am only 2 weeks into using this app but so far I'm really happy with it.
The text messaging in automation has been problematic during the set up phase but the support has been excellent and have helped me with it. Hopefully in the future once I get used to using the platform i can set up the automations with the messages working straight away.
EngageBay FAQs and common questions
Q. What type of pricing plans does EngageBay offer?
EngageBay has the following pricing plans:
Starting from: $10.79/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of EngageBay?
EngageBay has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does EngageBay support?
EngageBay supports the following languages:
English
Q. Does EngageBay support mobile devices?
EngageBay supports the following devices:
Android, iPad, iPhone
Q. Does EngageBay offer an API?
Yes, EngageBay has an API available for use.
Q. What other apps does EngageBay integrate with?
EngageBay integrates with the following applications:
Teachable, Make, Zapier, RingCentral Contact Center, DocuSign, Google Drive, Exotel, Gravity Forms, Stripe, Jotform, JustCall, MightyCall, SendGrid, Google Contacts, Plivo, LinkedIn for Business, Meta for Business, Mailgun, CallHippo, Mailchimp, Twilio, Salesforce Platform, Xero, HubSpot CRM, Intercom, Gupshup, Shopify, Zendesk
Q. What level of support does EngageBay offer?
EngageBay offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat
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