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EngageBay

Integrated sales & marketing software for growing teams

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EngageBay Pricing, Features, Reviews and Alternatives

EngageBay product overview

Price starts from

10.79

/user

Per month

What is EngageBay?

EngageBay is an all-in-one marketing software which combines lead generation, email marketing, marketing automation, CRM, and social media engagement. Designed to help businesses to acquire, engage, nurture, and close leads, EngageBay allows users to create email campaigns and automate marketing processes and sales funnels. The cloud-based platform can be used to aid with growing leads, creating and automating the distribution of email marketing content, and managing customer relationships using the in-built CRM.

Key benefits of using EngageBay

  • Automate all marketing processes and sales funnels in minutes through a complete suite of marketing tools available through a simple integrated software.

  • Convert web visitors into leads by creating custom web forms and landing pages. Capture contact information with forms that pop-up as a web visitor opens or leaves the page, and offer subscription opt-ins with requests for email addresses.

  • Get complete view of every customer within EngageBay by tracking every communication. Access all emails exchanged, calls made and track all web visitor activity to gain meaningful insights.

  • Create marketing campaigns using one of the pre-built EngageBay templates, which can be customized to fit with company branding, or create email campaigns from scratch using the drag & drop, WYSIWYG editor.

  • Use the reporting module to generate reports and analytics on sales figures, and customize reports to analyze data in a meaningful way. Reports can also be generated on engagement in order to identify which marketing content is performing well.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    24/7 (Live rep)
    Chat

    Training options

    Webinars
    Documentation
    Live Online
    Videos
    In Person

    EngageBay pricing information

    Value for money

    4.8

    /5

    201

    Starting from

    10.79

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    EngageBay features

    Functionality

    4.6

    /5

    201

    Total features

    219

    43 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    API
    Reporting & Statistics
    Activity Dashboard
    Third Party Integrations
    Data Import/Export
    Customizable Templates

    EngageBay users reviews

    Overall Rating

    4.6

    /5

    201

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.91/10
    Rating distribution

    5

    4

    3

    2

    1

    127

    66

    7

    0

    1

    Pros
    Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.

    SK

    Sudip K.

    Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.

    CV

    Carlos V.

    I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
    AvatarImg

    Cuong T.

    Cons
    Some missing features such as missing Google Meet, and location in calendar event.

    CP

    Chris P.

    Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.

    MM

    Marcello M.

    Landing page templates are very limited at the moment.
    AvatarImg

    Paul T.

    Overall Rating

    A no-brainer all-in-one marketing decision

    Reviewed 8 months ago

    Transcript

    Lauraine: Hi, I'm the Lauraine. I'm the founder/director of my company. I give EngageBay a score of five...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Everything under one roof

    Reviewed 9 months ago
    Pros

    EngageBay cover all of any business needs, from task managing to customer support platform. I mainly use it to collaborate on task and project. It comes with good communication hub that let us to have a quick and swift connection between us to discuss on the task and project.

    Cons

    As this software is packed full with features, it can be quite confusing to use it for the first time, and to choose the correct tool that i need to running the project objective that i has planned. The manual guide is not too detail and not very helpful for me.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Brilliant all-in-one package

    Reviewed 19 days ago

    Connected sales and marketing platform has resolved manual intensive activity scheduling. No need to import a new list each month into a separate email marketing platform. Being able to have contacts in multiple list and sophisticated tagging is brilliant. The guys at EB are really helpful with speedy responses, providing video and screengrabs to help. The best experience i had was when i recommended that there should be a report on the dashboard for forms, a couple of weeks later i had an email from EB letting me know that they'd developed the report and added this to the dashboard - couldn't ask for a better service.

    Pros

    A complete package for connected sales and marketing and data and reporting in one place. Previously had a separate CRM system from email marketing platform and as such no integration and ability to see what marketing had gone out to what contact and their response to that, all activities and follow ups were all manually scheduled this has been resolved with EB. Customer service and support is fast and efficient too.

    Cons

    Had an issue at first setting up the smtp integration with the correct configuration as we wanted to send mailers using our own email servers, took some backward and forwards between technical teams but was resolved in the end. Being able to email from multiple email addresses is great but I also would love it if we could have multiple email signatures attached to a single user too.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Wonderful customer service

    Reviewed 2 months ago
    Pros

    The customer service is very good whenever there is a problem you can write in the chat and you will be helped.

    Cons

    Some features are missing when you work with any software because there is never a 100% fit of your needs otherwise there wouldn't be so many different offers. But engagebay is helping us with CRM wonderfully. The system could look a little more modern but its just a small thing.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Customer Support

    Reviewed 3 months ago

    We are able to manage our customers and prospects well. With automations and workflows we are able to set up drip campaign which keep lead warmer and help in conversions. Email handling is very good, we are able to do email campaigns We are also using ticketing tool for customer support. Chat widget is good and used in our multiple sites. Loved pop up and messages displayed on my different sites , intelligent control through engage bay. If two step pop up capturing phone number with country code and email is given would really solve our business problem and improve our whatsapp integration

    Pros

    Found a very good customer support. My couple of issues were resolved realy fast appreciate same. Easy to use tool, workflows and automations are easy to set up and very useful

    Cons

    Additional email purchase is very very expensive. Would love this tool and blindly recommend to all of my community if additional email purchase can be reduced. One additional functionality which can be very useful for business can be scheduling a batch job to run workflow or automation on specific date and time or with specific frequency like daily or weekly. In forms phone number field need to be improved - country code should be captured correctly associated with main phone number

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    engagebay erview GYM and HEALTH

    Reviewed 24 days ago

    so far my experience with engagebay has been excellent.

    Pros

    it is very close to what I am used to, the support has been incredibly helpful. It was super easy to set up pretty much plug and play and you are away. I am only 2 weeks into using this app but so far I'm really happy with it.

    Cons

    The text messaging in automation has been problematic during the set up phase but the support has been excellent and have helped me with it. Hopefully in the future once I get used to using the platform i can set up the automations with the messages working straight away.

    EngageBay FAQs and common questions

    Q. What type of pricing plans does EngageBay offer?

    EngageBay has the following pricing plans:
    Starting from: $10.79/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of EngageBay?

    EngageBay has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does EngageBay support?

    EngageBay supports the following languages:
    English


    Q. Does EngageBay support mobile devices?

    EngageBay supports the following devices:
    Android, iPad, iPhone


    Q. Does EngageBay offer an API?

    Yes, EngageBay has an API available for use.


    Q. What other apps does EngageBay integrate with?

    EngageBay integrates with the following applications:
    Teachable, Make, Zapier, RingCentral Contact Center, DocuSign, Google Drive, Exotel, Gravity Forms, Stripe, Jotform, JustCall, MightyCall, SendGrid, Google Contacts, Plivo, LinkedIn for Business, Meta for Business, Mailgun, CallHippo, Mailchimp, Twilio, Salesforce Platform, Xero, HubSpot CRM, Intercom, Gupshup, Shopify, Zendesk


    Q. What level of support does EngageBay offer?

    EngageBay offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat

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