Email marketing and sales activities have never been easier and EngageBay has done it easier. This application not only gives me the lead magnet that can make it easier for me to get new customers but also gives me the ability to engage them with marketing activities to make them loyal customers with all the features in this CRM.
Pros
To be honest, I just met CRM who can understand what I need to make my small business will promising to grow in the future and I can get it when using EngageBay.
EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform.
Reps help me to achieve what I need with the best support that can't I imagine before.
Cons
What I dislike is, that I always get the best answers I need and make them use them as one of my favourite CRM applications.
Automation on Email Marketing need more improvement.
Thanks for your feedback Ilham. We are pleased to have patrons like you who like our product. We are constantly working towards making EngageBay the best marketing and sales automation platform for growing businesses.
Rating breakdown
Likelihood to recommend: 10/10
I have tried other platforms, also spending a lot of money on assestment (hubspot, sharpspring, active campaign, etc...). Some of them have too high prices, others don't seem to listen to the request for new features, still others the support is slow to respond. In all the cases I tried something was missing: for EngageBay nothing is missing and the costs are very affordable (it also includes a free version to let my customers try the product).
Pros
Quick and easy to use. All very easy.
It has everything we need (integration, mail automation, sales automation, lead generation, Android and Ios apps, support ticket e chat for visitors, etc...).
Cons
It is not possible to program post social (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap).
Maybe the pricing model needs to be improved by including web analytics per user in the basic version and offering a monthly block of "no branded" emails.
Thanks for the review and feedback Pierpaolo Villano.
Rating breakdown
Likelihood to recommend: 9/10
The experience with EngageBay was not good and I got my money back after seeing the issues.
Pros
The suite of tools is good and the fact it is integrated with many tools in one was helpful. It did however have issues.
Cons
I could not upload videos that I needed for my landing pages. They said they were fixing that but asked for my money back as their customer service could not help and would not accommodate a discount for the issue. It made no sense that they rather lose a customer totally than provide a discount so that to me suggested bad business and support in the future.
Hi Cara, we are sorry to know about the experience. Let me have our support team reach out to you and get this addressed. Thanks for letting us know.
Rating breakdown
Likelihood to recommend: 5/10
Engagebay is well suited for our small business which is developing rapidly. For about 3 months of using Engagebay, the service significantly improved its efficiency, helped optimize marketing and increase sales. The tool allowed us to do serious marketing analytics.
Pros
As a strong email marketing and automation tool, Engagebay provides to create simple HTML emails, nurture campaigns and scoring programs that provide your sales team with better overall leads. Great ease of use for the creation of campaigns. The workflows allow automating manual activities that speed up your work.
Cons
Everything has worked really well. The user experience isn't entirely intuitive but I feel like they are constantly updating it and making it better.
Thanks for the review. We are working hard to make EngageBay as the most simple and affordable all-in-one marketing and sales software for growing companies.
Rating breakdown
Likelihood to recommend: 8/10
So far so good. I feel that all my lead generation activities will be taken cared of.
Pros
So far the functions available are all a must for a marketer... Contacts, Forms, Landing Pages and Email Campaigns/Automation => all you need to gowth hack any business. The landing page creator is what I like most - all is just drag and drop and no technical knowledge required.
Cons
There was one instance that my account was suddenly downgraded to a free plan... But the support team was fast enough to upgrade my account back in just a few minutes. So far I do not see any red flags.
Thanks Kernan for your feedback. We are pleased to have clients like you who are keeping us motivated in improving the platform constantly.
Rating breakdown
Likelihood to recommend: 10/10
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month
Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month
Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
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