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GetResponse Logo

Cloud-based email marketing platform

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GetResponse - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

GetResponse overview

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Based on 516 verified user reviews

What is GetResponse?

GetResponse is an email marketing solution with key features that include list management, contact database, email campaign management, marketing automation, lead capture, and more.

Who uses GetResponse?

By industry, GetResponse reviewers are most commonly professionals in marketing and advertising (23%). The most frequent use case for GetResponse cited by reviewers is email marketing (81% of reviewers).

What do users say about GetResponse pricing?

Most reviewers indicate GetResponse offers good value for money, especially for small businesses, and they appreciate the free plan and affordable pricing. Some users report costs rise with subscriber growth, and advanced features require higher-priced plans.

What are the most popular integrations for GetResponse?

The GetResponse integrations most frequently cited by reviewers are: WordPress (a website builder product rated 4.6 out of 5 for its integration with GetResponse) and ClickFunnels (a landing page product, 4.9).

Starting price

16flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Email Automation

Email Templates

Email List Management

Account and Payment Issues

Confusing list organization

Billing and account frustrations

GetResponse’s user interface

Ease of use rating:

GetResponse pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(51)
3-4(185)
5(280)

What do users say about GetResponse?

GetResponse is an email marketing solution with key features that include list management, contact database, email campaign management, marketing automation, lead capture, and more.

Select to learn more


Who uses GetResponse?

Based on 516 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Internet
Information Technology and Services
E-Learning
Others

Use cases

Email Marketing
Marketing Automation
Landing Page
Lead Capture
All-in-One Marketing Platform

GetResponse's key features

GetApp's analysis of 100 verified user reviews collected between July 2021 and October 2024 identifies GetResponse's most critical features and summarizes user sentiment about those features.

List management

Reviewers appreciate GetResponse's list management capabilities for their ease of use and efficiency. Users report that they can easily create, organize, and segment lists, which helps in targeting campaigns effectively. They find the ability to merge lists, remove non-openers, and manage subscriptions particularly valuable. Reviewers also highlight the intuitive interface and the speed at which contacts are reviewed and approved. They say the capability is essential for maintaining clean and updated lists, which is important for successful email marketing campaigns. Of the 31 GetResponse users who gave detailed accounts of their use of List Management, 100% rated this feature as important or highly important.

See related user reviews

“To be able to manage many different list is actually a major feature of Getresponse and I tip my hat to them for the ease with which I've been able to create many different list and use this amazing feature. From landing page leads to affiliate leads my list management is accurate.”
RY

Rodney Y.

CEO

“GetResponse provides users with an intuitive list management tool that makes it easy to organize contacts and segment them into lists. This helps users to target their campaigns and deliver relevant content to the right people.”
DN

Debbie N.

Manager


Contact database

Users report that GetResponse's contact database is simple to use and update, allowing them to manage their subscription lists efficiently. Reviewers indicate that the database supports GDPR compliance by automatically removing bounces and mistyped addresses. They appreciate the ability to import contacts via CSV files and the ease of viewing and managing contact details. Reviewers also highlight the tagging system, which helps in organizing contacts for specific campaigns or landing pages, making follow-up and segmentation straightforward. Of the 19 GetResponse users who gave detailed accounts of their use of Contact Database, 100% rated this feature as important or highly important.

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“With GDPR and many other compliance based regulations, having the automated functions that remove bounces from the list help keep you safe and sane. Sometimes people mistype or use a temporary address on purpose. The management system in the contact database is essential.”
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Stephen R.

MD

“GetResponse offers a contact database that allows my team to easily manage our subscription list”
CB

Charles B.

Software Engineer


Email campaign management

Reviewers indicate that GetResponse provides powerful tools for managing email campaigns, including creating, testing, and tracking them. Users appreciate the wide range of templates and the ability to analyze open rates and clicks. They find the interface user-friendly, making it easy to set up and optimize campaigns. Reviewers also mention the integration with other marketing tools and the advanced tracking and reporting capabilities, which help in determining campaign effectiveness and making necessary adjustments. Of the 47 GetResponse users who gave detailed accounts of their use of Email Campaign Management, 98% rated this feature as important or highly important.

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“GetResponse have a great system to manage email campaign, trace openings, bouncing and view user interaction with the mail itself. Also, is possible in a limited way to use Mail Automation with conditional logic to manage users, tag them according to their interaction with mail contents and so on. Other services simply offer this same extra service completely and only as a paid one.”
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Monica M.

Dott.ssa

“GetResponse's Email Campaign Management feature in this powerful email marketing tool can be used to create, manage and track email campaigns.”
JJ

Juliet J.

Blogger


Email marketing

Users report that GetResponse's email marketing capabilities are comprehensive and easy to use. They highlight the platform's capabilities for creating and sending personalized emails, tracking campaign performance, and managing email lists. Reviewers appreciate the drag-and-drop editor, spam checkers, and the ability to automate follow-up messages. They find the platform effective for promoting sales, building customer loyalty, and reaching a broad audience. Users also mention the availability of templates and the high conversion rates achieved through GetResponse's email marketing tools. Of the 40 GetResponse users who gave detailed accounts of their use of Email Marketing, 98% rated this feature as important or highly important.

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“You can send unlimited emails which allows you to build trust with your lead. There are email templates to suite your every need. Getresponse has spam checkers which allows you to see whether your email will end up in the spam folder or not. This is extremely important if you want your emails read. ”
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fabian d.

Digital Marketing Strategist

“The platform has features for creating and sending personalized e-mails and intuitive design toolsUsers can track the results of their email marketing campaigns in real-time through advanced email analytics, analyzing opens, clicks, bounces, and more.”
CT

Camila T.

owner


Marketing automation

Reviewers feel that GetResponse's marketing automation is invaluable for guiding customers through their journey. They appreciate the visual map design, which simplifies managing multiple email automations and different audience routes. Users report that the automation saves time by handling follow-ups and personalized emails based on customer behavior. They also highlight the ease of setting up and maintaining automation processes, which helps in boosting sales and improving ROI. Some users mention integration issues with certain CRMs but overall find the capability highly beneficial. Of the 29 GetResponse users who gave detailed accounts of their use of Marketing Automation, 93% rated this feature as important or highly important.

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“This one is so great; I love how they designed everything perfectly. I can see my email automation and email all on one page in a great visual map designed to make the work ten times easier, especially when running multiple email automation and having different routes for your audience. I have to say that of all the other email marketing systems I have used; I believe that GetResponse is the BEST in this specific feature. ”
BW

Bay W.

Business Owner

“GetResponse offers advanced email marketing automation to follow-up with leads and customers and boost your sales. For me this is one of the main features I look at, and GetResponse does a great job with automations.”
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Kenny K.

Owner


Lead capture

Users report that GetResponse excels in lead capture with its customizable sign-up forms and landing pages. They appreciate the ease of setting up forms to capture leads from websites or social media. Reviewers highlight the importance of this capability for building a large and engaged contact list. They also mention the ability to create automated response systems and the variety of templates available for different business needs. Some users note integration challenges with specific platforms, but overall, they find the lead capture tools effective and user-friendly. Of the 26 GetResponse users who gave detailed accounts of their use of Lead Capture, 92% rated this feature as important or highly important.

See related user reviews

“If doing email marketing then you are going to need to have the right type of opt-in forms etc to get the job done. While they are templates to choose from, I like the fact that one has the ability to be creative. Not to mention the landing pages one can create using GetResponse. ”
DJ

David J.

Business Owner

“I love that I can set up an automated response system that allows people to request free information from us and then 'courts' them until they become customers”
GL

George L.

Marketing Director


All GetResponse features

Features rating:

Drag & drop
Design management
Dashboard
Customizable forms
Form builder
Lead engagement
Lead generation
Customer database
Mailing List Management
Click tracking
Product recommendations
Real time editing
Reporting & statistics
Website visitor tracking
Access controls/permissions
Activity dashboard
Activity tracking
Website publishing options
Third-Party integrations
Template management
Autoresponders
Social marketing
Responsive web design
Reporting/Analytics
Campaign management
Engagement tracking
Campaign analytics
Email management
Contact management
Customizable templates
Mobile optimization
Event triggered actions
A/B testing
Campaign scheduling
Email Distribution
Drip campaigns
Website management
Content management
Customizable fields
WYSIWYG editor
CAN-SPAM compliance
Customizable branding
Email templates
Segmentation
Spam blocker
ROI tracking
Multi-Channel marketing
Customer surveys
Campaign planning
Lead management
Lead nurturing
Landing pages/web forms
Lead qualification
Multi-Campaign
Image library
Dynamic content
Widgets
Email tracking
Alerts/Notifications
Customization
Website analytics
Web notifications
Web forms
Visual analytics
Visitor tracking
API
Automated scheduling
Subscription management
Forms management
Social media integration
Customer segmentation
SMS notifications
Simple mail transfer protocol (smtp)
SEO management
Live chat
Search/Filter
CRM
Media library
Campaign Segmentation
Multi-Language
Real-Time notifications
Real-Time data
Real-Time analytics
Channel management
Chat/Messaging
Newsletter management

GetResponse awards

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GetResponse pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

16

Per month

Features included:

  • AI Newsletter Editor
  • Unlimited autoresponders
  • AI Landing Pages
  • Custom automation workflow
  • Email and landing page templates
  • Registration forms and pop-ups
  • Chat support
  • Free custom domain with 1-year plan

Marketer

54

Per month

Features included:

  • Unlimited Marketing Automation
  • Recovery of abandoned shopping carts
  • Newsletter sales statistics
  • Promotional codes
  • Email delivery scheduling
  • Advanced segmentation
  • Sales funnel
  • Contact scoring
  • Unlimited Web Push Notifications

Creator

62

Per month

Features included:

  • AI Course Editor
  • Up to 500 participants
  • Mobile app for participants
  • Quizzes and certificates
  • Creator profile
  • Premium newsletter
  • Website Builder
  • Webinars
  • No transaction fees

GetResponse Max

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Personal, priority support
  • Dedicated IP address
  • Single Sign-On (SSO)
  • SMS marketing
  • Mobile push notifications
  • AI product recommendations
  • Transactional emails
  • Unlimited users

User opinions about GetResponse price and value

Value for money rating:

Of 162 reviews that provide robust commentary on GetResponse's price and value, 70% mention it in a positive light.

Users think GetResponse offers a good mix of features and value for money, despite not being the cheapest option. Reviewers appreciate the range of pricing plans that cater to different business needs and budgets, including a free plan for up to 500 contacts and a 30-day free trial for premium features. Some users report that the platform's affordability and comprehensive features, such as CRM, automation, and landing pages, make it a cost-effective choice. They find the pricing structure fair, especially for small email lists, and note that the free plan allows beginners to get acquainted with the system.

However, some reviewers feel that GetResponse can be expensive, particularly for larger email lists or when advanced features are needed. They mention that the cost increases significantly with list size and that some features are only available in higher-tier plans. Users also report issues with unexpected charges and difficulties with subscription management, including problems with canceling subscriptions and being charged for unused services. Some reviewers indicate that the pricing can be confusing and that the platform may not be the most cost-effective option for all businesses.

, and

To see what individual users think of GetResponse's cost and value, check out the review excerpts below.

“Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose arrangement that backings to 1,000 endorsers and essential email showcasing highlights.”
RM

Rosalina M.

Executive Assistant/ Freelancer

“The best part about Getresponse is that it has a free plan in which we can add 500 contacts and there are no email sending limits.”
AN

Atharva N.

Founder

“GetResponse's basic plan requires users to pay for add-ons that are included without charge with the plus plan, which is another problem I have with it. Because of this, using the platform became more expensive overall, and I felt like I was paying more for features that I could get for free from other email marketing tools.”
EL

Emil L.

Internet Marketer/Graphic Designer

GetResponse integrations (236)

Integrations rated by users

We looked at 516 user reviews to identify which products are mentioned as GetResponse integrations and how users feel about them.

WordPress logo
WordPress

Integration rating: 4.9 (8)

GetResponse integration with WordPress is critical to build your email list and easily grow your business through automation workflows.

If your site is built with WordPress, you need GetResponse to integrate with it efficiently.

This helps me to capture the leads for my transportation business so I know how to remarket.

JJ

Juliet J.

Blogger

1/3
ClickFunnels logo
ClickFunnels

Integration rating: 4.8 (5)

It works as it is supposed to. Great landing pages and integration with STRIPE and email lists

LE

Larry E.

Managing Director

MailMunch logo
MailMunch

Integration rating: 4.0 (1)

Mailmunch was used for creating opt-in forms on my website, while getresponse was integrated to track leads, send autoresponders, and do all email marketing responsibilities.

ME

Mokutmfon E.

Blogger and Internet Marketer

Shopify logo
Shopify

Integration rating: 5.0 (2)

WooCommerce logo
WooCommerce

Integration rating: 2.5 (2)

Slack logo
Slack

Integration rating: 4.5 (2)

Integration rating: 5.0 (1)

Google Ads logo
Google Ads

Integration rating: 5.0 (1)

PayPal logo
PayPal

Integration rating: 5.0 (1)

Make logo
Make

Integration rating: 5.0 (1)

Brizy logo
Brizy

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Involve.me logo
Involve.me

Integration rating: 5.0 (1)

Zoho CRM logo
Zoho CRM

Integration rating: 1.0 (1)

GetResponse customer support

What do users say about GetResponse customer support?

Customer support rating:

We analyzed 89 verified user reviews to identify positive and negative aspects of GetResponse customer support.

A fair number of users highlight the customer support team's responsiveness, professionalism, and willingness to resolve issues quickly.

Multiple users appreciate the availability of multilingual support and a comprehensive knowledge base for self-service assistance.

A portion of users report slow response times from customer support, with some waiting days for answers to their queries.

A number of users mention unhelpful or unfriendly interactions, and note the lack of phone support as a drawback.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Email/help desk
Chat

Training options

Videos
Webinars
Live online
Documentation

To see what individual users say about GetResponse's customer support, check out the review snippets below.

“The learning process was pretty smooth, while there was a brief adjustment period to make most features, but the comprehensive knowledge base and the responsiveness of customer support helped.”

Verified reviewer profile picture

Sasha T.

Junior Digital Marketing Manager

“Its a good product, but I find myself always needing the help of customer service most times during my use of it, and they were always there to help sort out all my challenges - their customer service is just awesome I must say.”

VE

Victory E.

CEO

“The weak point that GetResponse has is customer support, although constant updates are made, the support takes more than 3 days to answer a question, something that is very annoying at all times.”

PR

Paula R.

Marketing Executive

GetResponse FAQs

Q. Who are the typical users of GetResponse?

GetResponse has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is GetResponse used for?

GetResponse Marketing Automation software provides a workflow automation platform that creates personalized customer journeys and guides prospects through the conversion funnel with minimal manual intervention. The platform caters to businesses across industries including e-commerce, software as a service, content creation and professional services. It functions as the central hub for digital marketing operations by integrating multiple touchpoints and channels while delivering content based on user engagement patterns and profile attributes. The platform features a visual drag and drop workflow builder that enables the creation of automation sequences without technical expertise. Prebuilt templates support common scenarios such as welcome sequences, abandoned cart recovery, lead nurturing and product recommendations. Customizable workflows allow adjustment of triggers, actions and conditions to align with business requirements. Segmentation is achieved through unlimited tagging options and engagement scoring mechanisms that monitor interactions across websites, landing pages and email campaigns. Filters refine audience definitions based on specific conditions and triggers while lead scoring assigns values to contact actions to prioritize high value leads. The platform integrates with a wide range of third party services including e-commerce systems, customer relationship management solutions and payment processors. Application programming interface documentation supports custom integrations to connect existing technology stacks with automation workflows. For larger organizations the enterprise plan provides additional capabilities including SMS marketing automation, transactional email support and dedicated internet protocol addresses. Visitor tracking functionality monitors page visits and user actions and triggers relevant automation sequences based on defined criteria. This interconnected environment ensures consistent data flow and a unified view of prospects and customers across channels. Analytics and reporting tools deliver detailed insights into automation performance by providing data on engagement and conversion outcomes. Behavior based automation executes actions in real time as customers interact with content and perform defined events. Multi channel automation enables coordination across email, messaging and push notification campaigns within unified workflows. Dynamic content personalization delivers messages tailored to specific user data by using conditional content blocks in email and landing page designs. Data compliance features assist with management of user consent and regulatory requirements to support privacy policies.


Q. What are the benefits of using GetResponse?

  • Streamlines marketing processes with automated workflows, reducing manual effort and saving valuable time
  • Enhances audience engagement through personalized emails and targeted campaigns based on customer behavior and preferences
  • Increases sales opportunities by automatically reaching out to new leads, cart abandoners, and recommending relevant products
  • Improves segmentation and targeting with advanced filters, tags, and contact profiling for more precise communication
  • Integrates seamlessly with ecommerce platforms and other tools, enabling synchronized data and efficient campaign management


  • Q. What languages does GetResponse support?

    GetResponse supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


    Q. Does GetResponse offer an API?

    Yes, GetResponse has an API available for use.


    Q. What level of support does GetResponse offer?

    GetResponse offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

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