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Hootsuite
5
1.9K
4
1.3K
3
370
2
49
1
37
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management & scheduling for SMBs and enterprise
Table of Contents
Hootsuite - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Hootsuite overview


Based on 3795 verified user reviews
What is Hootsuite?
Hootsuite is a social media management tool offering key features such as post scheduling, social media integration, automated publishing, multi-account management, content management, and reporting/analytics, among others.
Who uses Hootsuite?
By industry, Hootsuite reviewers are most commonly professionals in marketing and advertising (18%). The most frequent use case for Hootsuite cited by reviewers is social media management (58% of reviewers).
What do users say about Hootsuite pricing?
Reviewers appreciate the free version for basic scheduling and managing a few accounts, and they value nonprofit discounts. Some users report that advanced features require expensive upgrades, and they find recent price increases make Hootsuite less cost-effective.
What are the most popular integrations for Hootsuite?
The Hootsuite integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.6 out of 5 for its integration with Hootsuite), Twitter/X (a social networking product, 4.5), and Meta for Business (a social media marketing product, 4.4).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Social Media Marketing
Post Management
High cost for full access
Image posting limitations
Cluttered and outdated design
Hootsuite’s user interface
Hootsuite pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about Hootsuite?
Hootsuite is a social media management tool offering key features such as post scheduling, social media integration, automated publishing, multi-account management, content management, and reporting/analytics, among others.
Select to learn more
Who uses Hootsuite?
Based on 3,795 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Hootsuite's key features
GetApp's analysis of 326 verified user reviews collected between July 2021 and October 2024 identifies Hootsuite's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Hootsuite's post scheduling capabilities. They find it helpful for planning and automating social media content across multiple platforms, ensuring a consistent online presence. Users report that it saves time, allows for future planning, and provides a visual calendar for easy management. They also mention the ability to edit scheduled posts and the convenience of suggested posting times. However, some users note limitations with Instagram multi-photo posts and occasional issues with the free version's post limits. Of the 185 Hootsuite users who gave detailed accounts of their use of Post Scheduling, 98% rated this feature as important or highly important.

Patricia M.
Content Creator
Julie A.
Property Manager
Wesley M.
Digital Communications Director
Mike D.
Owner
Users report that Hootsuite's social media integration is valuable for managing multiple accounts from a unified dashboard. They appreciate the convenience of scheduling and managing posts across various platforms like Instagram, Twitter, and Facebook simultaneously. Reviewers indicate that this integration saves time and simplifies social media management. However, some users mention occasional reconnection issues with APIs and limitations with link-based networks like LinkTree on Instagram. Of the 76 Hootsuite users who gave detailed accounts of their use of Social Media Integration, 97% rated this feature as important or highly important.
Reviewers highlight the efficiency of Hootsuite's automated publishing feature. They appreciate the ability to schedule posts in advance, which helps maintain a consistent online presence and saves time. Users report that this capability allows for targeting specific audiences and optimizing posting times based on analytics. However, some users mention occasional issues with image publishing and the need for manual intervention for Instagram stories and multi-photo posts. Of the 139 Hootsuite users who gave detailed accounts of their use of Automated Publishing, 92% rated this feature as important or highly important.
Users find Hootsuite's multi-account management capabilities helpful for overseeing multiple social media accounts from a single dashboard. They appreciate the ability to schedule content for various platforms with tailored messages and the convenience of managing multiple brands or clients. Reviewers indicate that this capability streamlines their workflow and enhances team collaboration. However, some users note limitations with the free version and occasional disconnection issues. Of the 126 Hootsuite users who gave detailed accounts of their use of Multi-Account Management, 89% rated this feature as important or highly important.
Reviewers appreciate Hootsuite's content management tools for organizing and scheduling social media posts. They find it useful for maintaining a consistent posting schedule and accessing a content library for easy reuse of media assets. Users report that the platform helps them stay organized and provides a clear overview of their social media strategy. However, some users mention that updates can lag behind social media platforms' new capabilities, causing occasional disconnects. Of the 107 Hootsuite users who gave detailed accounts of their use of Content Management, 87% rated this feature as important or highly important.
Users value Hootsuite's reporting and analytics capabilities for tracking social media performance. They highlight the ability to measure engagement, reach, and audience growth, which helps optimize social media strategies. Reviewers appreciate the customizable reports and data-driven insights provided by the platform. However, some users feel that the data could be more detailed and precise, and note that the pricing structure for advanced analytics can be complicated. Of the 96 Hootsuite users who gave detailed accounts of their use of Reporting/Analytics, 86% rated this feature as important or highly important.
All Hootsuite features
Features rating:
Hootsuite alternatives
Hootsuite pricing
Pricing plans
Pricing details:
User opinions about Hootsuite price and value
Value for money rating:
To see what individual users think of Hootsuite's price and value, check out the review snippets below.
Amir H.
E-Commerce Manager

Joshua F.
Marketing Assistant
Hootsuite integrations (106)
Integrations rated by users
We looked at 3,795 user reviews to identify which products are mentioned as Hootsuite integrations and how users feel about them.
Integration rating: 4.5 (78)
Integration rating: 4.5 (47)
Integration rating: 4.4 (42)
“The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and”

Shelby D.
Digital Marketing Specialist
Integration rating: 5.0 (17)
“Artwork for final productions”
Rick S.
Podcast Host
Integration rating: 4.8 (14)
Integration rating: 4.6 (12)
Hootsuite customer support
What do users say about Hootsuite customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Hootsuite customer support.
A number of users highlight Hootsuite's customer support as responsive, quick to resolve issues, and helpful when problems arise.
Multiple users appreciate the friendly and professional support team, with accessible chat assistance and ongoing training resources.
A number of users report slow response times, difficulty reaching support, and lack of effective resolution for more complex issues.
Multiple users mention limited support channels, such as no phone support, and say customer service can be unhelpful or impersonal.
Support options
Training options
To see what individual users say about Hootsuite's customer support, check out the review snippets below.
“That it was a Canadian company with an OK service. Although not always reliable, it did the job most of the time, but there are better alternatives.”

Zaid E.
Associate Director, External Relations and Development
“Hootsuite has a slower customer support response and can't be quite difficult to navigate for new users”

Wole W.
Social Media Manager
Hootsuite FAQs
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all customer conversations in one place. With Hootsuite, users can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how users collaborate with their organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set users up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care.
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