QuestionPro Features List

QuestionPro Reviews

QuestionPro

Web-based online survey solution

4.4/5 (43 reviews)
16,586

QuestionPro Feature Summary

  • Custom API
  • Global password protection
  • Send reminders to fill survey
  • Advanced branching support
  • Powerful filtering & reporting
  • Customizable themes, brand & URL
  • Dashboard account
  • Drag-and-drop survey editor
  • Electronic signature capture
  • Export data to Excel, SPSS or CSV
  • Collect response using mobile apps
  • Multi user account
  • Offline survey access
  • Survey templates and question library
  • Website integration
  • Facebook and Twitter integration
  • SSL secured surveys
  • Create online survey
  • Salesforce integration
  • Trend analysis

Marketing Feature Comparison

Most popular features of all Marketing apps

A/B Testing (122 other apps)
API (339 other apps)
Activity Dashboard (175 other apps)
Campaign Analysis (160 other apps)
Campaign Management (139 other apps)
Content Management (129 other apps)
Customizable Branding (155 other apps)
Customizable Templates (157 other apps)
Data Import/Export (115 other apps)
Drag & Drop Interface (166 other apps)
Engagement Analytics (139 other apps)
Monitoring (149 other apps)
Multi-Channel Marketing (131 other apps)
Real Time Analytics (122 other apps)
Real Time Data (111 other apps)
Reporting & Statistics (162 other apps)
Social Media Integration (184 other apps)
Social Network Marketing (121 other apps)
Tagging (127 other apps)
Third Party Integration (163 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 9.1 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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QuestionPro Feature Reviews

25 reviewers had the following to say about QuestionPro's features:

Eric Siebert

Great features, able to meet my unique needs, fantastic support

2017-06-01

Pros

great feature set, great scalability to meet my unique needs that not many other survey companies could do, awesome and responsive support

Cons

wish ranking could be done via drag & drop, interface and help/documentation could be a little better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Philip DERHAM

QuestionPro - a quality online survey software program

2015-05-14

Plus, the capacity to import data on the email list, when a list is used to invite response, is very powerful, because when information about an individual respondent is known, there is no need to collect it again, keeping the surveys shorter and yet enabling us to marry pre-known and survey-obtained information and so answer the client's needs more effectively.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michele Blake

Training Manager

2017-02-03

it is such a great value almost hard to believe you get that level of support.

Pros

features, analytics, ease of use, 24/7 support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerri Wazny

Terrible Survey Software

2016-09-06

In conversing with the respondents, some of them reported filling in data for more flex grid questions then what we were showing in the exported data.

Cons

The data from this survey is completely unreliable and cannot be used for any research.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

0/10

Recommendations to others considering QuestionPro

Do not use this software.

Source: Capterra
Helpful?   Yes   No
Read more
Debra Hilgeman, Ph.D.

Consumer market research made really simple

2014-10-30

I am currently using QuestionPro to help casino marketing departments nationwide conduct their own satisfaction surveys, and other online consumer marketing research.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Donald Alameda

QuestionPro for survey consultants

2017-01-12

I am primarily a software developer (mostly Java for the past decade+ but also do the technical part of web design and have used a range of Java and JavaScript frameworks).

Pros

Easy to use, solid support via chat and email.

Cons

The documentation could be better indexed and more thorough. And the handling of conditional logic could be more flexible. But in general, the default conditional logic (without custom JavaScript) is better than the competition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Philip DERHAM

QuestionPro - an excellent software and support service for researchers

2016-10-07

They are well trained, competent, quick and courteous. As a marketing researcher's package, with the range of reporting options, QuestionPro is a service I strongly recommend to others.

Pros

Easy to use, but very effective in use - both by the survey creators and by the respondents.

Cons

Regular updates and improvements mean you need to regularly refresh what you know about using it, so is not a learn once and know package.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering QuestionPro

Well worth testing to see if it meets your needs. It allows unlimited responses, which is a marked advance on the cost per respondent of other similar products, if you are open to receiving ans many as wish to respond.

Source: Capterra
Helpful?   Yes   No
Read more
Joanne Monath

Disgusted you cannot print survey results to Word.

2018-03-29

None as I could not print my report.

Pros

The survey was easy to build and the distribution went well.

Cons

Survey results cannot be printed unless you opt for the version. I contacted the Chat line and there were no options available. Absolutely ridiculous

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Ari Gold

Great product. Responsive collective customer service. Impecable data collection

2015-10-08

Quickly gathers pertinent customer data . Very cost effective product.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Fadi Baddur

Great survey tool and more

2014-12-22

The sync and integration with other 3rd party recruitment platforms had been made even easier and more streamlined with a recent updated to the system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John Peck

Great product, above average support, so-so billing practices

2015-03-04

QuestionPro is a step up from their other product SurveyConsole, and much easier than SurveyMonkey. Reporting is better than most but could use some attention to details.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Chang

Excellent survey software!

2014-07-31

I created a couple of surveys, interface was very easy, had them ready to go in just a few minutes.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Grant Warnock

Very powerful survey tool, though relatively straightforward to use

2017-11-17

Pros

Ability to build quite complex survey structures, with features such as conjoint that I have not previously found available on a self-serve platform.

Cons

Manipulation of images for testing purposes can be a little limited - I had a sizing issue that couldn't get resolved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Burt

Full featured, easy to use survey software

2014-11-03

Loaded with features, and they also have pre-built templates to help get you started.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dan Witter

QuestionPro Survey Software

2014-10-30

Extraordinarily user-friendly product, clearly designed by someone with social research experience, given wide array of sophisticated question types, response options, SPSS file format download.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
George Lowe

Written Review of QuestionPro

2014-11-02

Given these constraints: the fact that I only received one response; that I could not very well perform analytics on a single response; but that I had successfully developed a complex survey and had administered it online using an online survey software tool (QuestionPro); my professor was satisfied that I had completed the elements for the final project in his class.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alice Turner

Does the job - easy and reliable

2016-02-20

I have only used the basic functions of this software, but it reliably: - Saves all my data from 4 years of use - Copies and stores surveys in different folders (archive etc

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kristi Anderson

Great Product paired with Excellent Customer Service

2015-08-05

Any time I had a problem, customer service was quick to help.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Extremely poor support. Extremely unreliable in what they promise...

2018-06-12

Pros

It is also very easy to use.

Cons

Moreover, we found a bug in the analysis part. They accepted but said we are not going to solve it...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisha Mehta

Excellency

2017-03-24

It makes us known how the questions should be in a questionnaire and how to reach people at large in no time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Asta Agustsdottir

A good survey program

2016-12-08

It takes some time to learn how to use it, but it is possible to construct very complex surveys.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rita Viana

It's ugly, but does the job

2018-04-09

Pros

It's ok and well divided, it's easy to walk around and make the questions.

Cons

As a Graphic Designer, I am always looking for nice programs that make my life easier. This one is painful to look but does the job.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Michael Flanigan

Very positive overall

2015-09-30

The product is really well featured and pretty straightforward to use - hard to call this a negative - there are so many features it can be a bit of a treasure hunt to find them - but I haven't been let down yet!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Didier Lucotte

Love it

2017-06-07

Pros

I tried to initially use Survey Monkey because I needed complicated logic to be done but the only possibility was to subscribe to their full feature option and needed to pay for a one year contract.

Cons

Maybe the software provides too many possibilities, but this is also a good thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Serpil Degirmenci

Perfect survey platform with realistic results.

2018-04-14

I can recommend for companies making online surveys. Results are great and satisfactory.

Pros

I liked the most that QuestionPro is easy to use comparing with others, also it is user friendly product.

Cons

it has been 7 months that I am using this software, till now I did not have any problem it is really easy to use and safe software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more