App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
SimpleTexting
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging for business, made simple and scalable
Table of Contents
Is this product right for your business?
Find out with a
SimpleTexting - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
SimpleTexting overview
Based on 248 verified user reviews
What is SimpleTexting?
Reviews for SimpleTexting come from a wide variety of industries, including Non-Profit Organization Management (10% of reviewers), Marketing and Advertising (8%), and Religious Institutions (8%). The most frequent use case for SimpleTexting cited by reviewers is SMS marketing (70% of reviewers).
What do users say about SimpleTexting pricing?
Reviewers appreciate SimpleTexting’s flexible plans, affordable entry-level pricing, and free trial, and they value nonprofit discounts and rollover credits. Some users report costs rise quickly with larger contact lists, and overage charges and MMS pricing are high. Some reviewers feel refund policies and plan changes are unclear or restrictive, especially for nonprofits and international users.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Text Messaging
Communication
Unsubscribe
Customer Support
Pricing
SimpleTexting’s user interface
SimpleTexting pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about SimpleTexting?
Reviews for SimpleTexting come from a wide variety of industries, including Non-Profit Organization Management (10% of reviewers), Marketing and Advertising (8%), and Religious Institutions (8%). The most frequent use case for SimpleTexting cited by reviewers is SMS marketing (70% of reviewers).
Select to learn more
Who uses SimpleTexting?
Based on 248 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SimpleTexting's key features
Most critical features, based on insights from SimpleTexting users:
All SimpleTexting features
Features rating:
SimpleTexting awards
SimpleTexting alternatives
SimpleTexting
Starting from
39
Per month
Project Broadcast
Starting from
No pricing info
SlickText
Starting from
No pricing info
EZ Texting
Starting from
No pricing info
SimpleTexting pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Enjoy all the benefits of a regular account, plus -
- Dedicated Account Representative
- Unique SMS Short Code Option
- Unlimited Users with Permissions
- 99.9% Uptime Guarantee
- API Access Available
User opinions about SimpleTexting price and value
Value for money rating:
Of 45 reviews that provide robust commentary on SimpleTexting's price and value, 69% mention it in a positive light.
Users think SimpleTexting offers good value for money, highlighting flexible plans that scale with usage, affordable entry-level pricing, and a free trial that helps them evaluate the service. Some reviewers find the monthly costs reasonable compared to competitors and appreciate features like nonprofit discounts and rollover credits. However, some users report that costs can add up quickly as their contact lists grow, overage charges are higher than expected, and MMS messages consume more credits than with other services. Some reviewers feel refund policies and plan changes are unclear or restrictive, especially for nonprofits and international users.
, and
To see what individual users think of SimpleTexting's cost and value, check out the review excerpts below.
SimpleTexting integrations (69)
SimpleTexting customer support
What do users say about SimpleTexting customer support?
Customer support rating:
We analyzed 66 verified user reviews to identify positive and negative aspects of SimpleTexting customer support.
The majority of users highlight the customer support team's quick, friendly, and highly responsive service.
A significant portion of users praise the support staff for their patience and willingness to help resolve issues, even with repeated questions.
Widespread user sentiment notes that customer service is easy to contact and typically provides solutions within minutes.
Multiple users appreciate the knowledgeable and persistent representatives who follow up until problems are fully resolved.
Support options
Training options
To see what individual users say about SimpleTexting's customer support, check out the review snippets below.
“We have had several questions/issues (on our end) and every single time we have reached out for help we have received prompt, excellent customer support.”
Brooklyn B.
Marketing Director
“SimpleTexting makes it very easy to reach out to their customer service and they are very quick and friendly every single time.”
Hunter V.
Business Analyst
“Incredible customer service that typically responds within 20 minutes, no matter the question.”
Adam P.
CEO
SimpleTexting FAQs
SimpleTexting has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is SimpleTexting used for?
SimpleTexting is a widely used SMS marketing and business texting platform built for teams that want fast, reliable communication without unnecessary complexity. It helps organizations connect with customers, employees, and communities through text messaging—whether that’s sending campaigns, reminders, alerts, or having real-time conversations at scale. With SimpleTexting, teams can send mass SMS and MMS messages, manage two-way conversations, and automate outreach from one intuitive dashboard. Features include scheduled sends, autoresponders, contact segmentation, keyword opt-ins, message personalization, delivery reporting, and AI-assisted replies that help teams respond faster and more consistently. For more advanced use cases, SimpleTexting offers API access for custom workflows and integrations, making it easy to trigger messages programmatically or connect texting with existing systems. The platform also integrates with common business tools to sync contacts, automate workflows, and streamline communication across systems. Compliance and reliability are built into the product. SimpleTexting includes opt-in management, unsubscribe handling, and tools that support TCPA-friendly messaging practices, helping teams text responsibly as they grow. SimpleTexting is accessible via web and mobile apps for iOS and Android, so conversations don’t stop when teams are away from their desks. Users also have access to messaging resources, templates, and seven-day-a-week support via phone, chat, and email.
Q. What are the benefits of using SimpleTexting?
- Send SMS and MMS campaigns that cut through email and push notifications, helping teams connect instantly with customers, employees, and communities.
- Keep conversations organized in one shared inbox, respond in real time, and maintain a personal touch—even when messaging large audiences.
- Automate recurring texts, set up autoresponders, and schedule campaigns in advance to reduce manual work and ensure timely communication.
- Segment contacts, personalize messages, and use keyword-based opt-ins to deliver more relevant texts and improve engagement.
- Use built-in integrations and API access to sync contacts, trigger messages programmatically, and connect SMS with the tools your team already uses.
- Manage opt-ins and unsubscribes automatically while using TCPA-friendly features designed to support responsible, scalable messaging.
Q. What languages does SimpleTexting support?
SimpleTexting supports the following languages:
English
Q. Does SimpleTexting support mobile devices?
SimpleTexting supports the following devices:
Android, iPad, iPhone
Q. Does SimpleTexting offer an API?
Yes, SimpleTexting has an API available for use.
Q. What level of support does SimpleTexting offer?
SimpleTexting offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum
