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SITE123
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free website builder and landing page solution
Table of Contents
SITE123 - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
SITE123 overview
Based on 317 verified user reviews
What is SITE123?
SITE123 is a website builder program with key features that include website management, real time editing, landing pages and web forms, design management, customizable templates, and more.
Who uses SITE123?
Reviews for SITE123 come from a wide variety of industries, including arts and crafts (7% of reviewers), health, wellness and fitness (6%), and information technology and services (5%). The most frequent use case for SITE123 cited by reviewers is website builder (68% of reviewers).
What do users say about SITE123 pricing?
Most reviewers indicate SITE123 offers strong value for money, and they appreciate the free plan, affordable paid tiers, and honest pricing. Some users say paid plans become expensive, and some reviewers feel ad removal costs are disappointing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
User Interface
Website Building
Templates
Customer Support
Pricing
Drag and Drop
SITE123’s user interface
SITE123 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about SITE123?
SITE123 is a website builder program with key features that include website management, real time editing, landing pages and web forms, design management, customizable templates, and more.
Select to learn more
Who uses SITE123?
Based on 317 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SITE123's key features
GetApp's analysis of 76 verified user reviews collected between July 2021 and February 2024 identifies SITE123's most critical features and summarizes user sentiment about those features.
Reviewers appreciate SITE123's website management capabilities for their simplicity and ease of use. They find the dashboard helpful for monitoring key areas and making changes. Users report that the tools are intuitive, although some feel they lack sophistication. They value the ability to manage websites easily, even for those who are not tech-savvy. Users also highlight the helpful support and the platform's professional look and reliability. Of the 38 SITE123 users who gave detailed accounts of their use of Website Management, 97% rated this feature as important or highly important.
Peter B.
Publishing Partner
John F.
Creative director
Users report that SITE123's real-time editing feature allows them to make changes and see results instantly, which they find very convenient. They appreciate the ability to update content quickly and easily, and they mention that changes are reflected immediately. Some users note occasional lags, but overall, they find the capability helpful for maintaining up-to-date websites without delays. Of the 28 SITE123 users who gave detailed accounts of their use of Real Time Editing, 96% rated this feature as important or highly important.

See related user reviews

Tichaona R.
Graphic designer
Ken G.
Board Member
Reviewers indicate that SITE123 offers valuable options for creating landing pages and web forms. They find the capability easy to use and customizable, allowing them to design attractive and functional pages. Users appreciate the variety of layouts and the ability to build forms that enhance website functionality. They also mention that the capability is helpful for attracting potential guests and gathering feedback. Of the 21 SITE123 users who gave detailed accounts of their use of Landing Pages/Web Forms, 95% rated this feature as important or highly important.

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Josip M.
CEO

Haradhan D.
Digital Marketing Excutive
Users report that SITE123's design management capabilities contribute significantly to the platform's ease of use. They appreciate the professional-looking templates and the simplicity of the design process. Some users feel that the design options could be more flexible, but overall, they find the capability straightforward and effective for creating visually appealing websites. They also value the ability to achieve a professional finish on a small budget. Of the 17 SITE123 users who gave detailed accounts of their use of Design Management, 94% rated this feature as important or highly important.
See related user reviews
Shantha d.
Electrical Engineering
Chris H.
Owner
Reviewers highlight SITE123's customizable templates as a key aspect of the platform. They appreciate the variety of templates available and the ability to personalize their websites. Users find the templates easy to use and helpful for creating professional-looking sites. Some suggest that more templates could be added, but overall, they value the customization options and the ease of use provided by SITE123. Of the 16 SITE123 users who gave detailed accounts of their use of Customizable Templates, 88% rated this feature as important or highly important.
See related user reviews
Martin C.
Courier
Karen M.
admin assistant
All SITE123 features
Features rating:
SITE123 awards
SITE123 alternatives
SITE123 pricing
Starting from
12.8
Per month
Per Feature
User opinions about SITE123 price and value
Value for money rating:
Of 34 reviews that provide robust commentary on SITE123's price and value, 72% mention it in a positive light.
Most reviewers indicate SITE123 offers strong value for money, highlighting its free plan, affordable paid tiers, and the ability to unlock more features, hosting, and custom domains with upgrades. They appreciate the unlimited free trial, honest pricing, and cost-effectiveness for small businesses and startups. Some users say the premium plans provide significant functionality at a reasonable rate. However, some reviewers feel the free plan is limited and paid plans can become expensive, especially when adding features or compared to competitors. Some users report dissatisfaction with ad removal costs and certain billing experiences.
, and
To see what individual users think of SITE123's cost and value, check out the review excerpts below.
SITE123 integrations (48)
Integrations rated by users
We looked at 317 user reviews to identify which products are mentioned as SITE123 integrations and how users feel about them.
Integration rating: 5.0 (3)
“My existing booking & payment system is linked to SITE 123 - don't know if that is integrated or not.”
Lesley I.
Consultant Psychotherapist
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
SITE123 customer support
What do users say about SITE123 customer support?
Customer support rating:
We analyzed 126 verified user reviews to identify positive and negative aspects of SITE123 customer support.
Widely noted by reviewers, SITE123 offers 24/7 live support with impressively fast response times, often within minutes.
A significant portion of users find the support team easy to contact and consistently helpful via the online chat portal.
Common user feedback highlights that support staff provide clear, patient, and step-by-step guidance, especially for beginners.
Broad user base appreciates the professionalism, friendliness, and proactive approach of SITE123's customer service team.
Support options
Training options
To see what individual users say about SITE123's customer support, check out the review snippets below.
“I've been using the free trial for quite a while because it is still very helpful and effective and it's the best option & feature site123 has over all other websites builder platforms in conjunction with a great customer support team that's easy to contact and communicate through the texting portal.”
Reuben S.
Owner
“As a small start up business with very small margins this is absolutely crucial. When I have wanted to do something that is beyond my understanding the live 24/7 help has been faultless and so far has resolved all of my issues incredibly quickly. ”

Steven J.
Sole proprieter
“I am not young and not that adept at IT/digital stuff but managed to create my own website in an afternoon with the excellent help of the customer service people at Site123”
Margaret H.
Artist
SITE123 FAQs
SITE123 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is SITE123 used for?
SITE123 is a free website builder that helps users to build multilingual, SEO-friendly websites and landing pages without coding. It comes with an admin dashboard, which enables users to create multiple groups, grant access permission to employees and view previous messages with clients on a centralized platform. SITE123 provides users with tools to design business logos, create customized response forms, and add images or icons from a built-in media gallery. Our comprehensive solution lets users offer services to clients, set participant numbers, add service locations, schedule appointments and process payments, enhancing customer experience with the brand. It also allows users to create personalized blog posts using custom templates/layouts, and share published blogs on various social media platforms, improving marketing operations. SITE123 offers integration with various third-party applications such as Facebook, Twitter, Woopra, Authorize.net, Paypal, Braintree, Lucky Orange, Pure Chat and more. We enable businesses to claim top-level domain (TLD) extensions, and enforce SSL/HTTPS encryption to prevent cyber threats.
Q. What languages does SITE123 support?
SITE123 supports the following languages:
English
Q. Does SITE123 offer an API?
No, SITE123 does not have an API available.
Q. What level of support does SITE123 offer?
SITE123 offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base









































