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SITE123 Logo

Free website builder and landing page solution

Table of Contents

SITE123 - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

SITE123 overview

Based on 317 verified user reviews

What is SITE123?

SITE123 is a website builder program with key features that include website management, real time editing, landing pages and web forms, design management, customizable templates, and more.

Who uses SITE123?

Reviews for SITE123 come from a wide variety of industries, including arts and crafts (7% of reviewers), health, wellness and fitness (6%), and information technology and services (5%). The most frequent use case for SITE123 cited by reviewers is website builder (68% of reviewers).

What do users say about SITE123 pricing?

Most reviewers indicate SITE123 offers strong value for money, and they appreciate the free plan, affordable paid tiers, and honest pricing. Some users say paid plans become expensive, and some reviewers feel ad removal costs are disappointing.

Starting price

12.8per feature /
per month

Alternatives

with better value for money


Pros & Cons

User Interface

Website Building

Templates

Customer Support

Pricing

Drag and Drop

SITE123’s user interface

Ease of use rating:

SITE123 pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(18)
3-4(98)
5(201)

What do users say about SITE123?

SITE123 is a website builder program with key features that include website management, real time editing, landing pages and web forms, design management, customizable templates, and more.

Select to learn more


Who uses SITE123?

Based on 317 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Arts and Crafts
Health, Wellness and Fitness
Information Technology and Services
Education Management
Others

Use cases

Website Builder
Web Design
eCommerce
Landing Page
Blog

SITE123's key features

GetApp's analysis of 76 verified user reviews collected between July 2021 and February 2024 identifies SITE123's most critical features and summarizes user sentiment about those features.

Website management

Reviewers appreciate SITE123's website management capabilities for their simplicity and ease of use. They find the dashboard helpful for monitoring key areas and making changes. Users report that the tools are intuitive, although some feel they lack sophistication. They value the ability to manage websites easily, even for those who are not tech-savvy. Users also highlight the helpful support and the platform's professional look and reliability. Of the 38 SITE123 users who gave detailed accounts of their use of Website Management, 97% rated this feature as important or highly important.

See related user reviews

“The dashboard is a simple idea to capture and show all the key areas we need to be monitoring, or to make changes to”
PB

Peter B.

Publishing Partner

“Managing is on the one hand solid and intuitive but on the other very limited and with little room for differentiation. Some features are lacking sophistication.”
JF

John F.

Creative director


Real time editing

Users report that SITE123's real-time editing feature allows them to make changes and see results instantly, which they find very convenient. They appreciate the ability to update content quickly and easily, and they mention that changes are reflected immediately. Some users note occasional lags, but overall, they find the capability helpful for maintaining up-to-date websites without delays. Of the 28 SITE123 users who gave detailed accounts of their use of Real Time Editing, 96% rated this feature as important or highly important.

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“Real-time editing is a feature that allows users to make changes to their websites and see the results instantly without having to preview or publish the changes separately.”
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Tichaona R.

Graphic designer

“After editing the website the edits became effective without a waiting period. This allows for correction of outdated data or mistakes made in setting up the website.”
KG

Ken G.

Board Member


Landing pages/web forms

Reviewers indicate that SITE123 offers valuable options for creating landing pages and web forms. They find the capability easy to use and customizable, allowing them to design attractive and functional pages. Users appreciate the variety of layouts and the ability to build forms that enhance website functionality. They also mention that the capability is helpful for attracting potential guests and gathering feedback. Of the 21 SITE123 users who gave detailed accounts of their use of Landing Pages/Web Forms, 95% rated this feature as important or highly important.

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“Web forms is most critical feature of every site, and site123 is giving a great options for forms”
JM

Josip M.

CEO

“We can easily build Landing Pages & WebForms on behalf ou needs.”
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Haradhan D.

Digital Marketing Excutive


Design management

Users report that SITE123's design management capabilities contribute significantly to the platform's ease of use. They appreciate the professional-looking templates and the simplicity of the design process. Some users feel that the design options could be more flexible, but overall, they find the capability straightforward and effective for creating visually appealing websites. They also value the ability to achieve a professional finish on a small budget. Of the 17 SITE123 users who gave detailed accounts of their use of Design Management, 94% rated this feature as important or highly important.

See related user reviews

“I am very happy with the design templates available with 123 and I love them. My clients too are very happy for the designs I choose.”
Sd

Shantha d.

Electrical Engineering

“Professional looking website on a small budget”
CH

Chris H.

Owner


Customizable templates

Reviewers highlight SITE123's customizable templates as a key aspect of the platform. They appreciate the variety of templates available and the ability to personalize their websites. Users find the templates easy to use and helpful for creating professional-looking sites. Some suggest that more templates could be added, but overall, they value the customization options and the ease of use provided by SITE123. Of the 16 SITE123 users who gave detailed accounts of their use of Customizable Templates, 88% rated this feature as important or highly important.

See related user reviews

“Able to use the templates to get the feel I want for my site”
MC

Martin C.

Courier

“again the customizable templates make the website yours, and in the way you want it.”
KM

Karen M.

admin assistant


All SITE123 features

Features rating:

Search/Filter
Newsletter management
Image library
Forms management
eCommerce management
Responsive web design
Form builder
Content management
Data security
Preview functionality
Website publishing options
Pre-built templates
Order management
Third-Party integrations
Templates
Customizable forms
Catalog management
Shopping cart
Template management
Multi-Language
Post Management
Social media integration
Email marketing
SEO management
Inventory management
Reporting/Analytics
Electronic payments
Shipping management
Online booking tools
Auto update
Online store builder
Promotions management
Reviews management
Multi-Currency
Kitting
Inventory tracking
Survey builder
File sharing
Custom domains
Commenting/Notes

SITE123 awards

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SITE123 pricing

Starting from

12.8

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SITE123 price and value

Value for money rating:

Of 34 reviews that provide robust commentary on SITE123's price and value, 72% mention it in a positive light.

Most reviewers indicate SITE123 offers strong value for money, highlighting its free plan, affordable paid tiers, and the ability to unlock more features, hosting, and custom domains with upgrades. They appreciate the unlimited free trial, honest pricing, and cost-effectiveness for small businesses and startups. Some users say the premium plans provide significant functionality at a reasonable rate. However, some reviewers feel the free plan is limited and paid plans can become expensive, especially when adding features or compared to competitors. Some users report dissatisfaction with ad removal costs and certain billing experiences.

, and

To see what individual users think of SITE123's cost and value, check out the review excerpts below.

“You can use it for free for simple websites, with payment plans you can add more functionality, hosting space, bandwidth and custom domain. ”
Ad

Ana d.

college professor

“The free unlimited trial really gives consumers a chance to become familiar with a website building platform without any sacrifices and not being pressured to subscribe to any full plan.”
RS

Reuben S.

Owner

“The free version shows several ads and to remove the ads we need to buy an advance plan which is very costly as compared to other website building tools.”
MM

Manav M.

Software Developer

SITE123 integrations (48)

Integrations rated by users

We looked at 317 user reviews to identify which products are mentioned as SITE123 integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 5.0 (3)

My existing booking & payment system is linked to SITE 123 - don't know if that is integrated or not.

LI

Lesley I.

Consultant Psychotherapist

Integration rating: 5.0 (2)

Google Ads logo
Google Ads

Integration rating: 4.5 (2)

Jotform logo
Jotform

Integration rating: 4.5 (2)

tawk.to logo
tawk.to

Integration rating: 5.0 (1)

SITE123 customer support

What do users say about SITE123 customer support?

Customer support rating:

We analyzed 126 verified user reviews to identify positive and negative aspects of SITE123 customer support.

Widely noted by reviewers, SITE123 offers 24/7 live support with impressively fast response times, often within minutes.

A significant portion of users find the support team easy to contact and consistently helpful via the online chat portal.

Common user feedback highlights that support staff provide clear, patient, and step-by-step guidance, especially for beginners.

Broad user base appreciates the professionalism, friendliness, and proactive approach of SITE123's customer service team.

Support options

Phone support
Faqs/forum
Email/help desk
Chat
24/7 (live rep)
Knowledge base

Training options

Documentation
Live online
Videos

To see what individual users say about SITE123's customer support, check out the review snippets below.

“I've been using the free trial for quite a while because it is still very helpful and effective and it's the best option & feature site123 has over all other websites builder platforms in conjunction with a great customer support team that's easy to contact and communicate through the texting portal.”

RS

Reuben S.

Owner

“As a small start up business with very small margins this is absolutely crucial. When I have wanted to do something that is beyond my understanding the live 24/7 help has been faultless and so far has resolved all of my issues incredibly quickly. ”

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Steven J.

Sole proprieter

“I am not young and not that adept at IT/digital stuff but managed to create my own website in an afternoon with the excellent help of the customer service people at Site123”

MH

Margaret H.

Artist

SITE123 FAQs

Q. Who are the typical users of SITE123?

SITE123 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What is SITE123 used for?

SITE123 is a free website builder that helps users to build multilingual, SEO-friendly websites and landing pages without coding. It comes with an admin dashboard, which enables users to create multiple groups, grant access permission to employees and view previous messages with clients on a centralized platform. SITE123 provides users with tools to design business logos, create customized response forms, and add images or icons from a built-in media gallery. Our comprehensive solution lets users offer services to clients, set participant numbers, add service locations, schedule appointments and process payments, enhancing customer experience with the brand. It also allows users to create personalized blog posts using custom templates/layouts, and share published blogs on various social media platforms, improving marketing operations. SITE123 offers integration with various third-party applications such as Facebook, Twitter, Woopra, Authorize.net, Paypal, Braintree, Lucky Orange, Pure Chat and more. We enable businesses to claim top-level domain (TLD) extensions, and enforce SSL/HTTPS encryption to prevent cyber threats.


Q. What languages does SITE123 support?

SITE123 supports the following languages:
English


Q. Does SITE123 offer an API?

No, SITE123 does not have an API available.


Q. What level of support does SITE123 offer?

SITE123 offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base

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