Overall experience has been excellent, from concept through execution. We're very early into our experience with the final program, but believe moving forward it will allow us to be proactive as a business rather than reactive, which is the biggest benefit.
Pros
The best thing about the software was it's outstanding breadth of ability, and the vast amounts of customization available.
Cons
What we like least would probably be how intricate the back end is, and that sometimes it can be slow to load information, but that may be because we have so much information.
Thanks so much for the review Dane and your feedback. We've enjoyed working with the team over the years and your collective feedback is what keeps us improving as a business and adding features, that translate to direct benefits into the platform.
Looking forward to more great years ahead. All the best for now!
Rating breakdown
Likelihood to recommend: 9/10
IOP has given us flexibility in the way we collect information, and more efficiency with the collation of that information. IOP has helped streamline aspects of our business that we were struggling to manage.
Pros
This software allows our business to collect data from our field, with integrity and meaning. We are able to run our Field Force more efficiently, whilst also getting the best results for our Clients.
Cons
The administration to output using the software is quite detailed and intensive, however as a business, we made the decision to bring more administration in-house, so our users will have a better experience using the App.
Thanks for the review Lara and the team have really enjoyed working with you to deliver the project, a lot of fun!
Appreciate the feedback also, thank you!
Rating breakdown
Likelihood to recommend: 10/10
Pros
IOP's integration with our businesses exiting systems and processes made workflow and productivity increases immediately. The efficiency across the program from onboarding a task through to completion has enabled growth within our business and suported increased work load.
Cons
Coming up over 2 years since migrating to IOP, we are yet to encounter any issues to report on that would deter us from recommending this program to others.
Thank you for the review Dom, we love working with you and your team!
Rating breakdown
Likelihood to recommend: 10/10
Our overall experience has been amazing as it has really help us stream line our program and delivery governance to our customer.
Pros
The software was easily implemented and configured to meet the needs of the business. It is multi purposed to cover all streams of a program both internally and customer facing.
Cons
During the deployment and working with DUSK Mobile we had no negative experiences re IOP
Thank you for the great review Louis. You and you team have been superb to work with from the start. Looking forward to the continued growth!
Rating breakdown
Likelihood to recommend: 9/10
Great, works well once established.
Pros
The ease of setup by Dusk who lead us in a logical and systematic process which made it very easy to get to the end goal we wanted to achieve.
Cons
We were hands off and only looked at images or data until the completion; therefore we were not directly involved with the software just the end product.
Thanks for the kind review Stephen, you team made the process seamless and we're looking forward to delivering the next phase.
Rating breakdown
Likelihood to recommend: 10/10
The Dusk IOP has a 30-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing details are outlined below.
Lite Plan: $19/month
Team Plan: $29/month
Business Plan: $49/month
Enterprise Plan: Please contact Dusk Mobile
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