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Dusk IOP Logo
Dusk IOP

Plan, schedule and complete work in the most efficient way

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Dusk IOP Pricing, Features, Reviews and Alternatives

Dusk IOP product overview

Price starts from

19

/user

Per month

What is Dusk IOP?

Designed for medium to large organisations, the Dusk IOP is the ultimate configurable next generation field service management software. Plan, schedule and see all work in real time including conflicts. Manage your staff on jobs, projects and tasks centrally. Manage your resources, equipment, materials and more across programs, projects, jobs and tasks as one. Plan for 12+ months ahead down to the day.

Key benefits of using Dusk IOP

The Dusk IOP fits around your data with a unique design that you control, not the other way around
Drag and Drop scheduling and design throughout the Dusk IOP for business users to own
Configurable Workflow Automation lets you take action on jobs, requests and more to remove manual process and reliance on resources
Out of the box API's to connect to your existing tech stack
Tier 1 support and training including explainer videos on YouTube
Colour coded calendars with drag and drop dispatch reduce training and change management effort
Deliver historical insights to your field staff with access to resources from the Dusk IOP app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum
Chat

Training options

Documentation
In Person
Webinars
Live Online
Videos

Dusk IOP pricing information

Value for money

4.7

/5

13

Starting from

19

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Dusk IOP features

Functionality

4.8

/5

13

Total features

186

12 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
API
Customizable Reports
Workflow Management

Functionality contenders

Dusk IOP users reviews

Overall Rating

4.9

/5

13

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.69/10
Rating distribution

5

4

3

2

1

12

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Fantstic product, wonderful team

Reviewed a year ago

Overall experience has been excellent, from concept through execution. We're very early into our experience with the final program, but believe moving forward it will allow us to be proactive as a business rather than reactive, which is the biggest benefit.

Pros

The best thing about the software was it's outstanding breadth of ability, and the vast amounts of customization available.

Cons

What we like least would probably be how intricate the back end is, and that sometimes it can be slow to load information, but that may be because we have so much information.

Vendor response

Thanks so much for the review Dane and your feedback. We've enjoyed working with the team over the years and your collective feedback is what keeps us improving as a business and adding features, that translate to direct benefits into the platform. Looking forward to more great years ahead. All the best for now!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The Best of Both Worlds With Room To Scale

Reviewed 9 months ago

Overall I really like Dusk and see a ton of potential for us in the UAV industry. As a company we cater to various industries all the time and Dusk allows us to not only see a 5000 ft level but get into the fine details very quickly to see the lack of communication or the perfect execution. Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field. Love the potential and scalability Dusk will be able to do with us here at Ozone.

Pros

I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery. Dusk does it all.

Cons

The learning curve of Dusk is very steep though if you have been around other project management software's you will be able to navigate the various windows, features and options. Word of advice take your time and go through each feature and test implement that into your daily workflow as it will reveal either the lack of or expand into your operations scalability.

Vendor response

Thanks for the feedback Ray and your skills in setting the platform up were most impressive. We've enjoyed working with you through the trial and excited to have you and the team onboard as full paid customers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Allowing insights into our business and highly accommodating development team

Reviewed 7 months ago

Whilst we are in the very early stages of rolling out Dusk IOP to the workforce I have been continuously impressed with the responsiveness of [SENSITIVE CONTENT] and the team. We have been informed of all progress and any issues have been resolved within a quick timeframe.

Pros

The customer service has been great. We've had a few features added to tailor the platform to our business and having the ability to change/add features to the software (where possible) is a huge plus to us. The gant chart overview of all projects is a great feature for our management to overview progress as well as the availability of personnel and how this is highlighted with any conflicts.

Cons

We are still getting used to the platform and it does take a little while to remember where things are and what they are called but over time this will become second nature.DU

Vendor response

Thanks for the review Jon. You and the team have been fantastic to work with and we've loved solving some complex challenges! Looking forward to many more years.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Tool

Reviewed 9 months ago

Alan was great and negotiable. Met our needs and worked with us on pricing.

Pros

The ease of use, compatibility to other software, and applicability to our needs.

Cons

More USA compatible. Needs updated maps of US and metric conversions.

Vendor response

Thanks for the review Keith and you and your team have a been a pleasure to work with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Highly Accommodating and Easy to Work With

Reviewed a year ago

IOP has given us flexibility in the way we collect information, and more efficiency with the collation of that information. IOP has helped streamline aspects of our business that we were struggling to manage.

Pros

This software allows our business to collect data from our field, with integrity and meaning. We are able to run our Field Force more efficiently, whilst also getting the best results for our Clients.

Cons

The administration to output using the software is quite detailed and intensive, however as a business, we made the decision to bring more administration in-house, so our users will have a better experience using the App.

Vendor response

Thanks for the review Lara and the team have really enjoyed working with you to deliver the project, a lot of fun! Appreciate the feedback also, thank you!

Dusk IOP FAQs and common questions

Q. What type of pricing plans does Dusk IOP offer?

Dusk IOP has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Dusk IOP?

Dusk IOP has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Dusk IOP support?

Dusk IOP supports the following languages:
English


Q. Does Dusk IOP support mobile devices?

Dusk IOP supports the following devices:
Android, iPad, iPhone


Q. Does Dusk IOP offer an API?

Yes, Dusk IOP has an API available for use.


Q. What other apps does Dusk IOP integrate with?

Dusk IOP integrates with the following applications:
Dropbox Business, Jira, Salesforce Marketing Cloud, Microsoft Azure, Reckon One Payroll, OneDrive, Trello, Microsoft Project, Stripe, Slack, Microsoft 365, Bitbucket, Google Maps, Xero, HubSpot CRM, Reckon One, Microsoft Excel


Q. What level of support does Dusk IOP offer?

Dusk IOP offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, Chat

Common Dusk IOP comparisons

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