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Logiwa WMS Logo

Logiwa WMS

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Leading Cloud Based Inventory/Warehouse Software for SMBs

(3)

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Logiwa WMS Pricing

Pricing overview

Value for money rating

4.6

/5

89

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Free plan
Subscription
Free trial

Pricing details

What users say

Logiwa is a great system for a company in need of a WMS system on a budget. It integrates with numerous eCommerce and accounting platforms and has been a great help to our operations.
Great Program for the Price, the implementation and support team have been super helpful.

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Reviewers who mentioned pricing said:

bh
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bill h.

Logistics and Supply Chain, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Logiwa is a very solid go to option for e-commerce

Reviewed 2 years ago

very good

Pros

ease of use, price and customization of the program.

Cons

on-boarding and technical support are a little rough.

AR
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Verified reviewer

Food & Beverages, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Logiwa WMS review

Reviewed 3 years ago
Pros

Cost effective Easy to deploy and get it up and running quickly Easy to use

Cons

Limited functionality compared to larger WMS systems

NR
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Noah R.

Consumer Goods, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Noah's First Review, ~6 Months In

Reviewed 3 years ago

It was a steep learning curve, but now that I feel like I have the hang of it, I brag about the system to everyone who is willing to listen. It really feels like we can do anything.

Pros

The support team is incredible. I have no background in warehouse management or even working in a warehouse. They are responsive and patient in helping me mold this system to fit our incredibly unique style of fulfillment needs. They have consistently been there in emergencies and bailed me out of potential client-facing disasters. Their support team works tirelessly to encourage the development of...

Cons

There are a lot of features outlined in the initial onboarding that come at an additional cost (branding, custom email/notification jobs, full cycle counting functionality, custom reporting) that were not explicitly made clear. Ask questions about pricing as you onboard so you are not surprised at any point. The terminology can be tricky. Some of the terms are used interchangeably and it takes a little getting used to (looking at you, "LP"). Onboarding for the sake of learning the system. While the onboarding team was great and incredibly helpful, they did all the functions themselves while I watched and took notes. I think it would be better for potential users to walk through the functions as the onboarding team coaches them.

SJ
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Steffi J.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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It's cheap.... and it shows

Reviewed 4 years ago

It's been very poor working with the customer serivice team. They have Customer Account managers and they are great but you do not keep them, you have to use a ticket system where they will try to shrug off that anything is wrong, and won't look into anything precisely without you asking, and if you do not know their internal lingo, they will just tell you, you are wrong and not do anything. It feels...

Pros

When it works, it works quickly enough and is inexpensive

Cons

The customer service won't try to fix your problems until you really kick up a stink. It feels like there's a communication gap but I think they just don't want to. They ask you for the solutions and will gaslight you saying nothing has changed, you must have messed up your configuration that you don't even have access to. It's unstable, last Black Friday it was down for about 4 hours. They use...

JK
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Jai K.

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sophisticated and integrative system with extremely helpful onboarding team

Reviewed 3 years ago

Logiwa has the most variety of online marketplace integrations and able to provide/retrieve inventory feeds from these marketplaces in real-time. We were able to: set up return process, set up picking algorithm (e.g. order based, single item, etc.) and assign to authorized user, find the best price for all registered carrier, customize different data fields (e.g. item), handle bundles/kits, track inventory based on bin, and manage purchase orders sent to vendors, among many other functions that we require.

Pros

Logiwa had all features that we required and the onboarding manager went above and beyond to explain, customize, and set up the sophisticated system to fit all of our needs. Logiwa's support team is also great with consistent follow-ups and having jobs done.

Cons

One thing I would say is the Logiwa's interface that is not too focused on the user experience. As someone on the system implementation side, I clearly understand the logic behind it, but I also admit that it is not too intuitive. For instance, users are accustomed to the search results when clicking an option from the menu, but the Logiwa system requires a search query (with optional filter function) before displaying the results. Icons are also not too intuitive.

DH
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Doug H.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software for Stocking / Warehouse Management

Reviewed 4 years ago

The implementation with [SENSITIVE CONTENT HIDDEN] (our implementation Consultant) was great. She was very patient and made sure we had all the kinks worked out. We launched pretty quickly and she was exceptionally flexible with our short turn around time. The web based training was incredibly well put together and I think because of the extra effort she put in, we were successful on day one.

Pros

I like the mobility of the product. It works great on any type of device (mobile app and web platform). The software is quick, responsive, and very robust for the price.

Cons

There is nothing to that comes to mind that I dont like about Logiwa. Overall, its a great product. I am sure with time, it will become even more robust as they add valuable functionality.

sy
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serkan y.

Warehousing, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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so many features, fair pricing and great customer service

Reviewed 6 years ago
Pros

Everything can be customized based on your business. User interface is so easy to learn. It has so much features and that's why it may look complicated at the beginning however support team make sure you are up and running quickly. This company takes customer feedback very seriously and improving their software based on feedback. I get emails almost every week for new integrations and features and...

Cons

I would have said that it may not be fit for smaller ecommerce businesses until few weeks ago but now I really don't see any negative side of this software after all the new features they added in last couple weeks. Support alone worth more than what you will pay.

CR
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Chris R.

Warehousing, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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3pL

Reviewed 2 years ago

A lot of logic was put into the thoughts of all the processes. Some modules are add one and cost additional. User license fees are a priced strangely.

Pros

Cloud based, fairly customizable. Built to suit

Cons

Some minor bugs experienced on go live, but work on for the team and resolutions implemented. Smoother sailing now

DK
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Drake K.

Logistics and Supply Chain, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic solution with purpose-built workflows for the ecommerce logistics industry

Reviewed a year ago

Use the solution daily for ecommerce fulfillment functions

Pros

Extremely robust and many different functions with very useful workflows. Thoughtfully built out for fulfillment warehouse functions

Cons

Issues sometimes arise out of nowhere and tough to get an explanation. Additional upgrades cost $$ and simple edits/ updates need administrative support

JL
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Joe L.

Warehousing, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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First 6 Months

Reviewed 3 years ago

Overall, the experience has been very positive. Working with [SENSITIVE CONTENT] (onboarding team member) has been great. He is very knowledgeable and explains everything very well.

Pros

Love it’s simplicity for the users to learn & use. The solution is robust and handles fulfillment operations really well. The built in integrations are awesome and very easy to use.

Cons

The pricing structure is a challenge and does make it difficult to be competitive pursuing new customers. There are costs per store connection, customized packing slips, automation rules, etc. you can purchase “packs”; but these costs add up quickly when working with customers that are omni-channel.

JU
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John U.

Warehousing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Program for the Price, the implementation and support team have been super helpful

Reviewed 5 years ago

Logiwa is a great system for a company in need of a WMS system on a budget. It integrates with numerous eCommerce and accounting platforms and has been a great help to our operations.

Pros

Really effective for managing inventory, locations etc. Shipment orders, become a bit redundant because you have to flip back and forth between multiple screens to complete them, but all in all a great system.

Cons

One of the downsides is the seeming lack of ability to truly assign and notify users of tasks they need to complete. There's some minor features that need some more development to make the process smoother - you have the click off of the field that the quantity is in before submitting the page or it will error out, etc.

Vendor response

Thank you for your review John! We're so happy that you are enjoying our software. We are continuing to make improvements to the platform so we please let us know what suggestions you have.

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Hakan O.

Warehousing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We've tried the most, and are sticking with Logiwa

Reviewed 5 years ago
Pros

We've have used quite a few solutions before like Shiphero, iTracker, 3pl central and few other 3pl (WMS) / Order management software. Unlike others we’ve used before, Logiwa offers the features that are essential to run a business included in their solution. Pricing is by far the best, literally fractions of what we have paid to previous solutions. Implementation was smooth, they have made few modifications on billing and customer pricing modules as per our pricing model. Very responsive and knowledgeable staffs working at their IT dept.

Cons

Certain features need minor modifications to make it easier for the users.

Vendor response

Thank you for your review Hakan! We look forward to a longlasting partnership with NEX Worlwide Express and will keep improving our platform.

AR
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Verified reviewer

Financial Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Implementations has been a Nightmare!

Reviewed 6 years ago
Pros

The pricing is what made us decide to go with Logiwa, but it seems to be too good to be true. “The bitterness of poor quality remains long after the sweetness of low price is forgotten." -Benjamin Franklin

Cons

They do not have a customer service phone number and any support you need must be done through email. We have spent the last 3 months trying to go live with the software but we cannot get in touch with our Support rep to train us properly on how to use it. There is NO Documentation or Tutorials to refer to. The UI is confusing and usability is unorthodox (Having to hit "Enter" to get a dropdown menu...

DD
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Dante D.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very happy with Logiwa. Support is very fast and effective, and the software works as expected.

Reviewed 6 years ago
Pros

Easy to use. Once we make a process it just works. Built-in integrations are easy to set up. They're continually making the software better. Lots of functionality at a great price.

Cons

New custom integrations took a little longer than expected. Occasionally new software updates require minor process changes.

KG
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Kevin G.

Warehousing, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid, full functionality WMS

Reviewed 3 years ago

really good. onboarding and support were top; best in class service

Pros

Full featured for most warehouses Priced for value Superb support - a huge strength Solid integration with 3rd parties

Cons

Needs more unit of measure options dashboards are good, but need to be expanded

OO
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Orhun O.

Hospitality, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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review

Reviewed a year ago
Pros

it is very easy to use. pretty much everything you need to run an operation

Cons

i believe cost would be lower than it is now. Software it self is very workable