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Odyssee Field Service Pricing, Features, Reviews and Alternatives

Odyssee Field Service product overview

What is Odyssee Field Service?

Odyssee Service

Key benefits of using Odyssee Field Service

Mobile field Service Solution:
85% faster invoicing process
93% Admin performance
89% improved and better optimal planning

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Phone Support

Knowledge Base

Email/Help Desk

Chat

Training options

Videos

Live Online

Webinars

Documentation

Odyssee Field Service pricing information

Value for money

3.7

Price starts from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

Odyssee Field Service

Value for money

Odyssee Field Service features

Functionality

4.0

Total Features59 12 categories

Most valued features by users

Alerts/Notifications

Activity Dashboard

API

Third Party Integrations

Inventory Management

Workflow Management

Mobile Access

Customizable Reports

Odyssee Field Service users reviews

Overall rating

3.7

Positive reviews

67%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

Rating distribution

Overall rating contenders

Odyssee Field Service

Overall rating

Markus S.

Used other for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

Well structured and easy to handle.

Reviewed 3 years ago

Pros

An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.

Cons

each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand)

Vendor response

Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV.

Wolf S.

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

This is a fantastic Online and Offline Tool for service personnel!

Reviewed 3 years ago

Perfect service capabilities. Very cost-effective particularly compared to local solutions .

Pros

Online plus Offline. Ties in nicely with our Exact Cloud ERP solution. Multi-language capability. For us and other clients both German and English support is mandatory for our market.

Cons

There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool!

Jennifer D.

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend4/10

Share this review:

Not configurable and therefore obsolete

Reviewed 4 years ago

Pros

I actually was very pleased with the platform initially - it made my job of creating mil std 29 labels a breeze as long as they were very simple shipments

Cons

You are using software that is shared by ALL OF THEIR OTHER CLIENTS. Normally this wouldn't be an issue, except our company processes shipments with DCMA very differently and therefore, our requests for modifications would negatively affect everyone else using it

Odyssee Field Service FAQs and common questions

Q. What type of pricing plans does Odyssee Field Service offer?

Odyssee Field Service has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of Odyssee Field Service?

Odyssee Field Service has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Odyssee Field Service support?

Odyssee Field Service supports the following languages:
Polish, English, German, Dutch, French, Spanish, Turkish

Q. Does Odyssee Field Service support mobile devices?

Odyssee Field Service supports the following devices:
Android, iPhone, iPad

Q. Does Odyssee Field Service offer an API?

Yes, Odyssee Field Service has an API available for use.

Q. What other apps does Odyssee Field Service integrate with?

Odyssee Field Service integrates with the following applications:
Dynamics 365, SAP Business One, Microsoft Dynamics 365 Business Central, Oracle JD Edwards EnterpriseOne

Q. What level of support does Odyssee Field Service offer?

Odyssee Field Service offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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Related categories

Scheduling

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Facility Management

Maintenance Management

Service Dispatch

Field Activity Management

Select your country

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

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