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Odyssee Service Pricing, Features, Reviews & Comparison of Alternatives

Odyssee Service

Easy, reliable, enjoyable

3.67/5 (3 reviews)
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Odyssee Service overview

Odyssee Service
The benefits you receive by working with Odyssee Service are countless: work orders with customer signatures and real time feedback about service jobs improve your efficiency. The automating of mobile workflow will drastically decrease your costs. With Odyssee Service you will have efficient planning, thorough reporting and a history of all installations.
www.odysseeservice.com

Pricing

Starting from
€29/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Brazil, Canada, Europe, Germany and 5 other markets, India, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Dutch, French, German, Polish, Spanish, Turkish
Odyssee Service screenshot: Drag&Drop Planning - Multi Technician SchedulingOdyssee Service screenshot: GeolocalizationOdyssee Service screenshot: My WorkOrder ListOdyssee Service screenshot: My WorkOrder List - Map ViewOdyssee Service screenshot: Digital Work orderOdyssee Service screenshot: Planning New JobsOdyssee Service screenshot: CustomerPortal_HomeOdyssee Service screenshot: CustomerPortal_PendingJobRequestsOdyssee Service screenshot: Dashboard_Example1Odyssee Service screenshot: Dashboard_Example2

Odyssee Service reviews

Overall rating
3.7
/5
Excellent
1
Very good
1
Average
0
Poor
1
Terrible
0
Value for money
Features
Ease of use
Customer support
  3.7
  4.0
  4.3
  5.0
Read all reviews
Write a review
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Wolf Schumacher

This is a fantastic Online and Offline Tool for service personnel!

Used daily for less than 6 months
Reviewed 2018-06-11
Review Source: Capterra

Perfect service capabilities. Very cost-effective particularly compared to local solutions .Online plus Offline. Ties in nicely with our Exact Cloud ERP solution. Multi-language capability. For us and other clients both German and English support is mandatory for our market.

Read the full review

Markus Strelow

Well structured and easy to handle.

Used other for less than 6 months
Reviewed 2018-06-11
Review Source: Capterra

An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.

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Jennifer Dado

Not configurable and therefore obsolete

Used daily for less than 6 months
Reviewed 2018-03-09
Review Source: Software Advice

I actually was very pleased with the platform initially - it made my job of creating mil std 29 labels a breeze as long as they were very simple shipments

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User recommendation
7.0/10
Based on 2 user reviews
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The simplest way to track & manage your mobile crew's time. 
9.3/10
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Odyssee Service pricing

Starting from
€29/month
Pricing options
Free trial
Subscription
View Pricing Plans

Odyssee Service starts at 29 € per month per user. 14 days free trial available
(no credit card required). Ask for your demo and get started in minutes!

Value for money
3.7/5
Based on 3 user ratings
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4.7
Value for money
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The simplest way to track & manage your mobile crew's time. 
4.7
Value for money
Based on 830 user ratings
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4.6
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Odyssee Service features

API
Activity Dashboard

Access Control (185 other apps)
Activity Tracking (223 other apps)
Audit Trail (192 other apps)
Auditing (269 other apps)
Automatic Notifications (366 other apps)
Compliance Management (222 other apps)
Custom Fields (206 other apps)
Customizable Reporting (277 other apps)
Data Import/Export (266 other apps)
Document Storage (202 other apps)
Inventory Management (227 other apps)
Inventory Tracking (215 other apps)
Invoice Management (200 other apps)
Monitoring (210 other apps)
Real Time Data (244 other apps)
Reporting & Statistics (284 other apps)
Third Party Integration (258 other apps)
Workflow Management (246 other apps)

View all apps
Features
4.0/5
Based on 3 user ratings
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Features
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Categories

Additional information for Odyssee Service

Key features of Odyssee Service

  • Customer & Equipment management
  • Job creation & (recurrent) scheduling
  • Multi-job and Multi-technician planning
  • Geolocalization
  • Register Travel time
  • Register Timesheets
  • Register Used Parts & order new parts
  • Take Pictures
  • Read manuals
  • Fill in checklists
  • Fill in Service Reports
  • Email Approval pdf
  • Workflow for unfinished/ to be rescheduled jobs
  • Upsell products to customers
  • Drag & drop planning
  • Route optimization
  • Offline access for technicians
  • Mobile signature capture
  • Customer portal
  • Dashboard
View All Features

Benefits

Mobile field Service Solution:
85% faster invoicing process
93% Admin performance
89% improved and better optimal planning