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Odyssee Field Service

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Odyssee Field Service Pricing, Features, Reviews and Alternatives

Odyssee Field Service product overview

What is Odyssee Field Service?

Odyssee Service

Key benefits of using Odyssee Field Service

Mobile field Service Solution:
85% faster invoicing process
93% Admin performance
89% improved and better optimal planning

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Videos
Live Online
Webinars
Documentation

Odyssee Field Service pricing information

Value for money

3.7

/5

3

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Housecall Pro
Value for money
#1
ClockShark
Value for money
#2
Asset Panda
Value for money
#3
Odyssee Field Service
Value for money
#4

Odyssee Field Service features

Functionality

4.0

/5

3
Total Features59 12 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
API
Third Party Integrations
Inventory Management
Workflow Management
Mobile Access
Customizable Reports

Functionality contenders

Housecall Pro
Functionality
#1
ClockShark
Functionality
#2
Asset Panda
Functionality
#3
Odyssee Field Service
Functionality
#4

Odyssee Field Service users reviews

Overall rating

3.7

/5

3

Positive reviews

67%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10
Rating distribution

5

4

3

2

1

1

1

0

1

0

Overall rating contenders

Housecall Pro
Overall rating
#1
ClockShark
Overall rating
#2
UpKeep
Overall rating
#3
Odyssee Field Service
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Well structured and easy to handle.

Reviewed 3 years ago
Pros

An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.

Cons

each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand)

Vendor response

Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

This is a fantastic Online and Offline Tool for service personnel!

Reviewed 3 years ago

Perfect service capabilities. Very cost-effective particularly compared to local solutions .

Pros

Online plus Offline. Ties in nicely with our Exact Cloud ERP solution. Multi-language capability. For us and other clients both German and English support is mandatory for our market.

Cons

There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Not configurable and therefore obsolete

Reviewed 4 years ago
Pros

I actually was very pleased with the platform initially - it made my job of creating mil std 29 labels a breeze as long as they were very simple shipments

Cons

You are using software that is shared by ALL OF THEIR OTHER CLIENTS. Normally this wouldn't be an issue, except our company processes shipments with DCMA very differently and therefore, our requests for modifications would negatively affect everyone else using it

Odyssee Field Service FAQs and common questions

Odyssee Field Service has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Odyssee Field Service has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Odyssee Field Service supports the following languages:
Polish, English, German, Dutch, French, Spanish, Turkish


Odyssee Field Service supports the following devices:
Android, iPhone, iPad


Yes, Odyssee Field Service has an API available for use.


Odyssee Field Service integrates with the following applications:
Dynamics 365, SAP Business One, Microsoft Dynamics 365 Business Central, Oracle JD Edwards EnterpriseOne


Odyssee Field Service offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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