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Top Rated Business Process Management Software with Collaboration Tools in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Collaboration tools facilitate effective teamwork, streamline communication, and enhance project management. They enable real-time document sharing, task assignment, and progress tracking, helping teams work together efficiently, even remotely. Our reviewers in business process management software rated this feature as important.

10 Best Business Process Management Software with Collaboration Tools

Product
User rating
Starting price
Lucidchart logo
4.6
(2.2K)
9
flat rate/per month
visit website
monday.com logo
4.6
(5.7K)
9
per user/per month
visit website
Asana logo
4.5
(13.5K)
10.99
per user/per month
visit website
Confluence logo
4.5
(3.6K)
5.42
per user/per month
visit website
Jira logo
4.4
(15.2K)
7.91
per user/per month
visit website
Smartsheet logo
4.5
(3.4K)
12
per user/per month
visit website
Miro logo
4.7
(1.6K)
10
per user/per month
Zapier logo
4.7
(3K)
29.99
usage based/per month
Trello logo
4.5
(23.4K)
5
per user/per month
ClickUp logo
4.6
(4.5K)
10
per user/per month

See other top Business Process Management products with collaboration tools

How we picked the 10 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Business Process Management software category. They also needed to have sufficient reviews about collaboration tools, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for collaboration tools, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 10 best products

Lucidchart logo

Lucidchart

Reviews Sentiment
 
 
 
1-2(24)
3-4(837)
5(1,384)
Key Features
Workflow Management4.6
Task Management

User insights about the collaboration tools feature

Users report Lucidchart's collaboration tools are excellent for real-time teamwork on diagrams and flowcharts. They value the ability to share documents, add comments, and see live updates. Integrations with MS Teams and Google Workspace enhance its utility. Reviewers find it easy to use and effective for both small and large teams.
Verified reviewer profile picture
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“With LucidChart we can work collaboratively, more than one member on a single file at the same time and visualize the changes as they happen. We can also take advantage of other integrations such as MS TEAMS that support collaborative work.”
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Marianela F.

Water Treatment Consultant

“Allows team members to efficiently and simultaneously work on the same project. This saves us loads of time as designers, project managers can now work in parallel and speeding up the time required to work on the same project.”
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Xavier T.

Founder

Starting price
9flat rate /
per month
visit website
Pros and Cons based on 2,245 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Efficient workflow design

Versatile flow diagramming

Real-time team collaboration

Comprehensive project management

Intuitive flowchart creation

Slow performance speed

Inconsistent issue management

Challenging line connections

Expensive and restrictive plans

Limited file management

See pros and cons details
monday.com logo

monday.com

Reviews Sentiment
 
 
 
1-2(71)
3-4(1,933)
5(3,710)
Key Features
Workflow Management4.5
Task Management4.6

User insights about the collaboration tools feature

Users find monday.com's collaboration tools helpful for assigning tasks, tagging team members, and sharing files. They appreciate the real-time communication and the ability to work on projects simultaneously. Reviewers highlight integrations with tools like Slack and Google Docs, though some note challenges with non-monday users. Overall, it enhances team coordination and project visibility.
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“The ability to see and review my teams work alongside mine and also tag them in the work and also store separate files for the various tasks in one place for the whole team to see is ideal ”
EN

Emma N.

Incident Management and Resilience specialist

“It allows teams to work on projects simultaneously, while keeping each other updated of their project status. You can share images and documents, and tag people to respond to things.”
Verified reviewer profile picture

Molly N.

Digital Designer and Social Media Coordinator

Starting price
9per user /
per month
visit website
Pros and Cons based on 5,714 verified reviews
Verified reviewer profile picture

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details
Asana logo

Asana

Reviews Sentiment
 
 
 
1-2(230)
3-4(5,263)
5(8,045)
Key Features
Workflow Management4.5
Task Management4.7

User insights about the collaboration tools feature

Reviewers highlight Asana's collaboration tools for their ability to streamline communication and task management. They appreciate features like tagging, commenting, and real-time updates. Users find it integrates well with tools like Slack and Google Docs, enhancing team coordination. Some suggest improvements for cross-departmental collaboration and assigning multiple users to tasks.
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“Asana has a few different collaboration tools that link to different aspects of its workspace. My preference is task comments and likes. It allows team members to both comment directly on a task with questions or status updates for the rest of the team or 'like' a task to be kept updated on its progress.”
Verified reviewer profile picture

Melissa R.

Quality Assurance Engineer

“Collaboration tools such as ability to link external documents from Google docs promotes active employee collaboration and information sharing for increased emplpyee performance and productivity. ”
DO

Davis O.

Administrative Assistant

Starting price
10.99per user /
per month
visit website
Pros and Cons based on 13,538 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
Confluence logo

Confluence

Reviews Sentiment
 
 
 
1-2(35)
3-4(1,551)
5(2,073)
Key Features
Workflow Management4.5
Task Management4.3

User insights about the collaboration tools feature

Users find Confluence's collaboration tools highly effective for document management and team communication. They appreciate real-time editing, commenting, and integration with tools like Jira and Slack. Reviewers highlight its utility for remote teams and knowledge management. Some suggest improvements for smoother real-time editing and better integration with other tools.

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“Very good tool for collaboration as the admin can set the rights of users who can have the same options to edit and share as the admin. Multiple people can update documents in real time. Notifications of edits and updates are delivered automatically via email. etc”
RM

Runako M.

Operations

“With Confluence, collaboration is taken to a new level. It is quite simple to make changes to documents together without having to circulate numerous versions of the same thing. Confluence is significantly enhanced by the sheer amount of web tools that it may be integrated with in order to provide diagramming and productivity.”
SS

Santanu S.

Insights Innovator

Starting price
5.42per user /
per month
visit website
Pros and Cons based on 3,659 verified reviews

Centralized knowledge repository

Enhanced team collaboration

Efficient project management

Comprehensive documentation management

Seamless integration with tools

Frequent performance lags

High costs for larger teams

Limited text formatting options

Buggy issue management

Inefficient search functionality

See pros and cons details
Jira logo

Jira

Reviews Sentiment
 
 
 
1-2(214)
3-4(6,626)
5(8,458)
Key Features
Workflow Management4.5
Task Management4.6

User insights about the collaboration tools feature

Reviewers indicate Jira's collaboration tools are essential for agile project management. They value features like tagging, commenting, and integrating with tools like Confluence and Slack. Users find it effective for tracking tasks and managing sprints. Some mention it could improve in handling external collaborations and simplifying integrations.
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“Me and my team extensively uses Jira for agile project management. It's a very good tool for collaboration as all the important personas who are linked with any user story or issue get regular notifications if any changes are made. They can tag other people, update the status (based on workflow) or leave comments that is reflected real time. ”
Verified reviewer profile picture

Shivani S.

Product Owner

“Collaboration tools in Jira play a crucial role in enhancing communication, coordination, and teamwork among project stakeholders, including team members, managers, product owners, and other contributors.”
MB

Mouna B.

PhD

Starting price
7.91per user /
per month
visit website
Pros and Cons based on 15,298 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details
Smartsheet logo

Smartsheet

Reviews Sentiment
 
 
 
1-2(47)
3-4(1,387)
5(2,042)
Key Features
Workflow Management4.5
Task Management4.5

User insights about the collaboration tools feature

Users report Smartsheet's collaboration tools are valuable for real-time project management and data sharing. They appreciate features like simultaneous editing, task assignment, and integration with tools like Slack and Google Workspace. Reviewers find it effective for remote work and large teams, though some note it could improve in messaging and real-time collaboration.

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“Create a smartsheet and share it with your team, everyone can access it and add feedback or whatever information is requested. You can restrict the document and give permission to certain users to be able to add and edit the document. ”
GL

Gabriela L.

Continuous Improvement Leader

“Smartsheet allows multiple users from different departments to collaborate on our roadmap planning. Everyone has the same view and can easily make changes, leave comments and make adjustments. Roadmap planning takes many eyes and lots of discussion. Smartsheet streamlines this and eliminates many back and forth interactions. ”
RM

Raisa M.

Project Coordinator

Starting price
12per user /
per month
visit website
Pros and Cons based on 3,476 verified reviews

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details
Miro logo
Reviews Sentiment
 
 
 
1-2(5)
3-4(455)
5(1,219)
Key Features
Workflow Management4.6
Task Management4.3

User insights about the collaboration tools feature

Reviewers indicate Miro's collaboration tools are highly effective for remote teamwork, allowing multiple users to work on the same board simultaneously. They appreciate features like real-time updates, commenting, and easy sharing. Users find it valuable for brainstorming, interactive workshops, and project management. Integrations with Google Drive and Dropbox enhance its utility for diverse teams.

See related user reviews

“I recently discovered a great collaboration tool feature on Miro that has made working with my team so much easier. It allows us to create and share boards where we can all contribute and make changes in real time. It's been a game-changer for our project management and has saved us so much time and hassle.”
AH

Aizat H.

CEO

“Miro is a great collaboration tool for virtual teams. It ensures that the team remains engaged throughout a meeting/session. It allows the entire team to come together and discuss various topics, and processes and it improves communication.It is great for brainstorming ideas, managing projects and keeps the team engaged. Every person can provide their input in real-time.”
Cv

Claudine v.

Talent Manager

Starting price
10per user /
per month
Pros and Cons based on 1,679 verified reviews

Efficient workshop presentations

Seamless remote collaboration

Effective idea brainstorming

Versatile flowchart creation

Robust collaborative sharing

Resource-intensive performance

Clunky zoom functionality

Limited file export options

High costs and limitations

Confusing navigation experience

See pros and cons details
Zapier logo
Reviews Sentiment
 
 
 
1-2(28)
3-4(824)
5(2,189)
Key Features
Workflow Management4.6
Task Management4.5

User insights about the collaboration tools feature

Reviewers appreciate Zapier's collaboration tools for enabling team-based automation creation and management. They highlight the ease of sharing zaps and integrating with various apps like Slack and Google Docs. Users find it enhances team productivity, though some mention limited use of collaboration features. Overall, it supports seamless teamwork across different locations.
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“Zapier offers a team plan. With the team plan, you and your team can create, edit and basically collaborate on all your zaps together. If you decide that this is what you and your team need, you can go for the Team plan and pay both monthly or annually depending on your needs.”
PE

Pius E.

Founder

“Zapier having alot of collaboration tools when its integrated with another apps as I integrated it with slack and zoom and Google docs and Google sheets which provides alot of collaboration tools to use these apps features ”
Verified reviewer profile picture

Mohamed E.

Compliance Analyst

Starting price
29.99usage based /
per month
Pros and Cons based on 3,041 verified reviews
Verified reviewer profile picture

Automating repetitive tasks

Significant time savings

Enhancing client integration

Streamlining workflows

Boosting business productivity

Restrictive usage limits

Challenging issue resolution

High costs for features

Zaps maintenance difficulties

Limited triggers and actions

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,566)
Key Features
Workflow Management4.5
Task Management4.6

User insights about the collaboration tools feature

Reviewers appreciate Trello's collaboration tools for their ease of use and real-time updates. They value the ability to assign tasks, leave comments, and share boards with team members. Users find it effective for remote work, integrating with tools like Slack and Google Drive. Some mention it could improve in handling large project files.

See related user reviews

“Being able to collaborate and set specific tasks for team members such as my VA make it easy to work on projects together and be able to see where a project is at without having to spend time corresponding via email or message. We can use trello and track each others progress and know exactly what stage the project is in, leave comments for each other and pick up where the other left off easily. ”
RS

Rachel S.

Coach

“We have used trello for collaboration with clients where we wanted to let them know where tasks are at the moment, but we also needed their valuable input on the development of tasks. Trello allowed simple collaboration, easy and quick notifications and clear overview of change log on tasks.”
DS

Djordje S.

Client Manager

Starting price
5per user /
per month
Pros and Cons based on 23,478 verified reviews

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,339)
5(3,165)
Key Features
Workflow Management4.4
Task Management4.6

User insights about the collaboration tools feature

Reviewers appreciate ClickUp's collaboration tools for their intuitive design and ease of use. They highlight features like task assignment, tagging, and real-time updates. Users find it effective for remote work and integrating with other systems. Some note it can be complex for non-technical users, but overall, it enhances team productivity.
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“The collaboration tools allow for easy task assignment and tracking. This key feature helps teams work together more efficiently and reduces overall confusion while increasing accountability. ”
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Philip S.

Owner

“The ability to tag other team members in tasks/sub tasks if multiple team members are working on a project. Also being able to assign to multiple team members and assign watchers. ”
BS

Bianca S.

Supervisor, Connections Planning

Starting price
10per user /
per month
Pros and Cons based on 4,554 verified reviews
Verified reviewer profile picture

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Other Top Rated Business Process Management Software with Collaboration Tools in 2026

BIC Platform logo

BIC Platform

AI-enabled business process management platform

visit website
BIC Platform, an AI-enabled software for BPM, EAM & GRC is an all-in-one platform that supercharges business and IT operations with AI-powered process improvement, IT management, and governance, risk and compliance capabilities. The platform offers intuitive BPM, intelligent EAM, no-code/low-code automation, advanced process mining, and comprehensive GRC solutions to help organizations streamline their business operations.

Read more about BIC Platform

Users also considered
Vsimple logo

Vsimple

Operations management platform with optimized workflows

visit website
Vsimple is a cloud-based sales and operations management platform that turns complex processes into simple automated workflows built as per business operations.

Read more about Vsimple

Users also considered
Lucidchart logo

Lucidchart

Visual diagramming tool for team collaboration

visit website
Lucidchart is a cloud-based diagram solution that enables users to create various types of flowcharts and visual documentation online. The platform supports multiple use cases including technical diagramming, process documentation, and team visualization, while offering AI-powered features that transform text prompts into polished diagrams. It integrates with popular workplace applications to facilitate seamless collaboration across teams.

Read more about Lucidchart

Users also considered
Mitratech DataStoreDSX logo

Mitratech DataStoreDSX

Data management software

visit website
Mitratech DataStoreDSX is a data management software designed to help businesses securely capture and manage enterprise content. The platform enables managers to apply various ranges and parameters and gain insights into vast data.

Read more about Mitratech DataStoreDSX

Users also considered
Tonkean logo

Tonkean

Build processes people actually follow

visit website
Go from process design to process orchestration. Tonkean combines a human-aware BPM platform, an AI-driven, no-code automation platform, and an iPaaS platform with integrations to 1000+ applications to streamline business processes across systems and people.

Read more about Tonkean

Users also considered
FullyInControl logo

FullyInControl

(0)

GRC, risk, quality, and compliance management software

visit website
FullyInControl is a Business Process Management tool that helps organizations to make an inventory of the risks that can cause problems within the processes. Then you determine the probability and impact of the risks. And if not acceptable, determine and implement necessary measures.

Read more about FullyInControl

Users also considered
Aha! logo

Aha!

Platform for strategic product roadmapping

visit website
Aha! Roadmaps is the complete product management solution — set strategy, prioritize features, and share visual plans. Define business models and set clear goals. Link all work to strategy and establish consistent processes. Capture and report on key metrics and use dashboards to track your KPIs.

Read more about Aha!

Users also considered
Trainual logo

Trainual

Category Leaders

Onboarding and training software

visit website
Document and train on every process, policy, and procedure for every role with one easy app—Meet Trainual.

Read more about Trainual

Users also considered
TrackVia logo

TrackVia

Workflow automation for enterprise operations

visit website
TrackVia helps anyone to turn business processes into apps that automate tasks, streamline work, centralize data, and reduce costs.

Read more about TrackVia

Users also considered
Pneumatic logo

Pneumatic

Business process and workflow management software

visit website
Pneumatic is a workflow management software designed for teams across several industries including human resources, finance, marketing, and sales. It helps organizations manage operations related to task creation, status tracking, performance monitoring, and more.

Read more about Pneumatic

Users also considered
SmartProcess logo

SmartProcess

Business Process Management and Quality Management Software

visit website
CWA SmartProcess is a business process management software (BPM-Software) and Quality Management Software (QMS-Software), which helps enterprises handle process mapping, workflow automation, complaints, auditing, and more. The platform allows users create and publish process maps and documents.

Read more about SmartProcess

Users also considered
Process Street logo

Process Street

Category Leaders

AI-enabled compliance operations platform.

visit website
Process Street is an AI-powered compliance operations platform that turns policies into automated workflows, enabling teams to manage controlled documents, run no-code processes, and stay audit-ready.

Read more about Process Street

Users also considered
Digital Integrated Management System logo

Digital Integrated Management System

Quality, compliance, governance, improvement & digitization

visit website
Enterprise Process Center® is a centralized repository that stores and manages processes with a unique data-driven approach.

Read more about Digital Integrated Management System

Users also considered
Mitratech TAP Workflow Automation logo

Mitratech TAP Workflow Automation

TAP gives you the power to automate any process— on your own

visit website
TAP is a workflow automation software that empowers users to create and deploy forms, processes, and workflows without writing any code— using the drag-and-drop designer. TAP Workflow Automation also supports automated notifications, e-signatures, role-based access, and more.

Read more about Mitratech TAP Workflow Automation

Users also considered
GW Apps logo

GW Apps

Business application development solution.

visit website
GW Apps is a comprehensive no-code platform that enhances business processes with custom app development, a versatile form builder, and advanced workflow automation.

Read more about GW Apps

Users also considered
Ninety logo

Ninety

The EOS® Software that people Know, Love and Trust.

visit website
Ninety is a cloud-based business operating system that makes it easier for small and midsized organizations to build great companies. It brings the core tools of EOS® into one simple, connected platform so leadership teams can align on vision, run better meetings, and hold each other accountable.

Read more about Ninety

Users also considered
Droplet logo

Droplet

Forms and workflow automation software

visit website
Droplet is a forms automation software designed to help schools and government organizations create dynamic web forms to collect business data. The application enables businesses to automate approvals with detailed business logic, conduct analytics, and capture and store digital data.

Read more about Droplet

Users also considered
TeamTracks logo

TeamTracks

Cloud-based support operations tool for manufacturers

visit website
TeamTracks is a cloud-based support ops tool that helps businesses streamline team’s operations. With the process automation feature, users can define organizational processes in one central location to streamline support communication with customers, partners, and suppliers.

Read more about TeamTracks

Users also considered
LaunchBay logo

LaunchBay

Category Leaders

Onboard Smarter. Scale Faster.

visit website
Take control of client onboarding and implementation. Automate follow-ups, task tracking, and check-ins to eliminate busywork. LaunchBay centralizes every step for real-time visibility, delivering a polished, branded experience that drives retention.

Read more about LaunchBay

Users also considered
Nucleus One logo

Nucleus One

(0)

Nucleus One: Empower Workplace Collaboration.

visit website
Nucleus One: Empower remote teamwork for success. Simplify project, document, and process management with quick, straightforward, and code-free tools. Achieve important goals, milestones, and bottom lines with clarity and collaboration.

Read more about Nucleus One

Users also considered
CommandCenter logo

CommandCenter

Business process management & workflow management automation

visit website
CommandCenter is a cloud-based business process management software designed to streamline administrative efforts and enable users to perform tasks based on strategic priority. Users can utilize intuitive workflow creation tools to ensure work is complete, accurate, and on time.

Read more about CommandCenter

Users also considered
Sensus BPM Online logo

Sensus BPM Online

Online Business Process Management Platform

visit website
Draw processes, BPM Designer, process automation, process improvement, Map process relationships, Import data templates, Export to Word, PDF, Excel and many more, Automated visualisations, swim lane scheme, process flows, Search processes, model IT processes, Secure SAAS solution, Manage processes.

Read more about Sensus BPM Online

Users also considered
Ennov Workflow logo

Ennov Workflow

Complete EMDS solution

visit website
Ennov Process allows users to automate workflows (steps, workflow participants, business rules) for the life science industry.

Read more about Ennov Workflow

Users also considered
Trello logo
Category Leaders

Visual collaboration tool for shared project perspectives

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Jira logo

Project management and work tracking software

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered

Key features for Business Process Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Workflow Management: Reviewers emphasize automating repetitive tasks, streamlining processes, and enhancing collaboration. Custom workflows, detailed tracking, and adaptable designs are key benefits. 92% of reviewers rated this feature as important or highly important.
  • Task Management: Users highlight easy task creation, assignment, and tracking. Features like prioritization, reminders, and collaboration tools improve efficiency and ensure timely completion. 88% of reviewers rated this feature as important or highly important.
  • Process Modeling & Designing: Reviewers appreciate intuitive tools for visualizing and optimizing business processes. Customizable templates, collaborative design, and error prevention are key advantages. 88% of reviewers rated this feature as important or highly important.
  • Business Process Automation: Users value the ability to automate routine tasks, integrate multiple apps, and enhance efficiency. Automations reduce manual effort and improve process consistency. 87% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Granular access control is crucial for security and data integrity. Users can customize permissions for teams and individuals, ensuring proper access and compliance. 87% of reviewers rated this feature as important or highly important.
  • Third-Party Integrations: Integration with various apps enhances functionality and workflow efficiency. Users value the extensive compatibility and ability to streamline processes across different platforms. 86% of reviewers rated this feature as important or highly important.