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Wrike Logo

AI powered workflow management platform

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Wrike - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Wrike overview

What is Wrike?

Wrike is a project management program offering key features such as task management, task editing, support for multiple projects, project planning/scheduling, and task progress tracking, among others.

Key benefits of using Wrike

  • Project and task management: Create, schedule, and delegate tasks, visualize your plans on the Gantt chart, track time and budgets spent on projects.
  • Team collaboration: Discuss tasks with your team, get real-time notifications on work updates, share files and edit them online, review and approve digital assets.<br/><li> Real-time workspace: Streamline all requests, keep work files, tasks, and discussions organized, and manage your tasks on the go with free mobile apps.<br/><li> Project and team reporting: Build custom, interactive reports by project, team, department, etc. and share it with execs or employees. <br/><li> Advanced security: Role-based access control, SSO, 2FA, strong data center security and protection.<br/><li> Customizations & integration: Custom workflows, fields, user groups, branding, 30+ integrations (including Salesforce, JIRA, etc.).

  • Starting price

    10per user /
    per month
    view pricing plans
    try for free

    Pros & Cons

    Verified reviewer profile picture
    Verified reviewer profile picture
    Verified reviewer profile picture

    Task and Project Management

    Project Tracking

    Calendar and Scheduling

    Frequent bugs and glitches

    High and rigid pricing structure

    Limited response to user feedback

    Wrike’s user interface

    Ease of use rating:

    Wrike pros, cons and reviews insights

    Verified reviewer profile picture
    Verified reviewer profile picture
    Verified reviewer profile picture

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(95)
    3-4(1,283)
    5(1,500)

    What do users say about Wrike?

    Wrike is a project management program offering key features such as task management, task editing, support for multiple projects, project planning/scheduling, and task progress tracking, among others.

    Select to learn more


    Who uses Wrike?

    Based on 2,878 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Marketing and Advertising
    Computer Software
    Information Technology and Services
    Financial Services
    Others

    Use cases

    Project Management
    Task Management
    Workflow Management
    Time Tracking
    Dashboard

    Wrike's key features

    GetApp's analysis of 234 verified user reviews collected between July 2021 and January 2025 identifies Wrike's most critical features and summarizes user sentiment about those features.

    Task management

    Reviewers appreciate Wrike's task management capabilities. They highlight the ability to create, assign, edit, and monitor tasks and subtasks, which enhances productivity and collaboration. Users report that Wrike allows for customizable views, such as tables or graphs, and the ability to share tasks with team members. They find the integration with other tools, like time tracking and reporting, valuable. Users also mention the helpfulness of capabilities like task prioritization, dependencies, and the ability to track progress and deadlines efficiently. Of the 114 Wrike users who gave detailed accounts of their use of Task Management, 98% rated this feature as important or highly important.

    See related user reviews

    “I really like the sub task features because they allow me to add sub tasks, assign tasks to people, and let them update. It makes tracking simple for us. The writing aids in our mutual understanding.”
    mg

    merve g.

    BUSINESS ANALYST

    “Each project allows my team and I to see progress on tasks, set deadlines, give updates and tag those relevant to each task and more.”
    HH

    Haley H.

    Account Executive


    Multiple projects

    Reviewers indicate that Wrike excels in managing multiple projects simultaneously. They find it easy to switch between projects using dashboards, to-do lists, or calendar views. Users appreciate the ability to categorize projects into folders and use Gantt charts for visualizing project timelines. They report that Wrike's interface helps keep everything organized and reduces confusion. Users also mention the effectiveness of collaborating with internal and external teams, and the ability to track progress across various projects without feeling overwhelmed. Of the 50 Wrike users who gave detailed accounts of their use of Multiple Projects, 96% rated this feature as important or highly important.

    See related user reviews

    “Having the ability to see multiple projects at the same time is essential. We use our folders and project views for this, and also the Gantt chart, with automatic date waterfall movement when things change.”
    CG

    Craig G.

    Segment Director

    “it is easy to jump from one project to the next in Wrike using dashboard, to do list, or calendar views. Starting a timer in one task will pause it in your current task, and you can drop down a list to see all the things you are currently working on.”
    JS

    Jasmine S.

    Kitchen Designer


    Project planning/scheduling

    Reviewers highlight Wrike's project planning and scheduling capabilities. They appreciate the Gantt chart, table view, and analytics for clear project timelines. Users report that Wrike allows for effective resource planning, setting up tasks and dependencies, and tracking time spent on each task. They find the integration with other tools, like meeting notes and request forms, helpful for accelerating the planning process. Users also mention the ability to view and share project plans with the team, which improves collaboration and productivity. Of the 84 Wrike users who gave detailed accounts of their use of Project Planning/Scheduling, 94% rated this feature as important or highly important.

    Verified reviewer profile picture
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    See related user reviews

    “This is "the" key function that we use Wrike for. Wrike allows users to create resource plans based on time (duration) and effort (i.e., hours) to execute effective resource planning across our marketing and creative teams. ”
    Verified reviewer profile picture

    James T.

    E.D. Marketing & Communications

    “Creates a project folder, sets up tasks and sub tasks, sets up dependencies between tasks, provides a Gantt chart view of the project timeline and a workload view, and tracks how much time is being spent on each task.”
    Verified reviewer profile picture

    chandrani r.

    Administrator


    Task progress tracking

    Users report that Wrike's task progress tracking feature is essential for effective project management. They appreciate the ability to monitor project progress in real-time, using custom workflows and status updates. Reviewers find the dashboards and Gantt charts helpful for visualizing task statuses and timelines. They also mention the importance of tracking progress for client billing and internal reporting. Users highlight the ease of updating task statuses and the ability to catch problems early, ensuring projects stay on schedule. Of the 59 Wrike users who gave detailed accounts of their use of Task Progress Tracking, 93% rated this feature as important or highly important.

    See related user reviews

    “Progress tracking allows us to find at a glance information to keep tabs on each customer/project, and gives the opportunity to catch problems before they spiral.”
    KD

    Katie D.

    Business Manager

    “Wrike's task progress tracking feature provides an easy and intuitive way to monitor project progress, helping to identify and address issues before they become major problems.”
    GG

    Gaurav G.

    HR manager


    Task scheduling

    Reviewers indicate that Wrike's task scheduling capabilities are valuable for planning and organizing tasks. They appreciate the flexibility and ease of scheduling tasks, including setting start and due dates, and creating recurring tasks. Users report that Wrike's Gantt chart view helps track milestones and deadlines. They also mention the ability to set task priorities and receive email reminders. Reviewers find the scheduling capability helpful for managing workloads and ensuring tasks are completed on time. Of the 60 Wrike users who gave detailed accounts of their use of Task Scheduling, 92% rated this feature as important or highly important.

    See related user reviews

    “Wrike's time tracking and task scheduling features provide valuable functionality for teams and project managers. The tool offers flexibility, collaboration options, and visibility into project timelines and resource allocation.”
    RG

    Rahul G.

    HR Consultant

    “Task Scheduling is one of the important ones and the support from Wrike's features make it easy to set the different levels of importance to task and email reminders of tasks that need to be done in the period set.”
    LF

    Liam F.

    Software Developer


    Online time tracking

    Users report that Wrike's online time tracking feature is highly beneficial for monitoring project progress and billing clients accurately. They appreciate the ability to track time spent on specific tasks or projects, providing a detailed overview of team activities. Reviewers mention that this capability helps with project planning, resource allocation, and understanding how time is utilized. They also highlight the convenience of starting and stopping timers, and the accuracy of the time tracking function for reporting and analysis. Of the 38 Wrike users who gave detailed accounts of their use of Online Time Tracking, 87% rated this feature as important or highly important.

    See related user reviews

    “We use the time tracking feature in Wrike to bill our clients - having it built into our tasks is a game changer for our team members - and our admin! - because we have a very detailed overview of how our team spends their time. ”
    KH

    Katrina H.

    Operations Manager

    “It allows me to track the time spent on specific tasks or projects, providing an accurate record of billable hours.”
    NW

    Nick W.

    IT Director.


    All Wrike features

    Features rating:

    Due date tracking
    Configurable workflow
    ROI tracking
    Roadmapping
    Communication management
    Task tagging
    Financial management
    Risk assessment
    Client management
    For it project management
    Team management
    For nonprofits
    Channel management
    Templates
    Change management
    Case notes
    Capacity planning
    Full text search
    Campaign management
    Resource scheduling
    Business process control
    Rescheduling
    Time off requests
    Budgeting/Forecasting
    Incident management
    Digital asset management
    SSL security
    Employee activity monitoring
    Employee directory
    Deadline management
    Employee management
    Data synchronization
    Employee onboarding
    Employee portal
    Employee profiles
    Sub-Task management
    Employee scheduling
    Subcontractor management
    Dashboard creation
    Dashboard
    Engagement tracking
    Estimating
    Support ticket management
    Event management
    Tagging
    Rules-Based workflow
    Contract/License management
    Task board view
    Role-Based permissions
    Traditional methodologies
    Real-Time reporting
    Audit management
    Real-Time data
    Real time editing
    Purchasing & receiving
    Asset library
    Asset categorization
    Messaging
    Project time tracking
    Project templates
    Monitoring
    Visual workflow management
    Widgets
    Negative feedback management
    Process modeling & designing
    Activity/News feed
    Ongoing performance tracking
    Order management
    Percent-Complete tracking
    Performance metrics
    Invoice management
    Issue scheduling
    Issue tracking
    IT asset management
    IT reporting
    Recruitment management
    Availability management
    Backlog management
    Clock in/out
    Commenting/Notes
    Employee time tracking
    Booking management
    Reminders
    Task editing
    Project management
    Project tracking
    Audit trail
    Remote access/control
    Patch management
    Real-Time notifications
    Event scheduling
    Customizable branding
    Customizable fields
    Reporting/Analytics
    Real-time scheduling
    Alerts/Notifications
    Search/Filter
    Gantt/Timeline view
    Customizable reports
    Prioritization
    Resource management
    Collaboration tools
    Scheduling
    Business process automation
    Calendar management
    Forms management
    Meeting management
    Visualization
    Secure data storage
    Customizable templates
    Progress tracking
    Milestone tracking
    Customizable forms
    Workflow configuration
    Time tracking
    Forms creation & design
    Data import/export
    Real-Time updates
    Real-Time monitoring
    Content management
    File sharing
    Workflow management
    Idea management
    Overtime calculation
    Reporting/Project tracking
    Online booking
    Project planning
    Third-Party integrations
    Accounting
    Drag & drop
    Budget tracking
    Status tracking
    Access controls/permissions
    API
    Employee database
    To-Do list
    Timesheet management
    Kanban board
    Inventory management
    Data visualization
    Document management
    Recurring tasks
    Ideation
    Activity tracking
    Mobile access
    Customizable dashboard
    Cost tracking
    Approval workflow
    Approval process control
    Onboarding
    Task import
    Inventory tracking
    Time & expense tracking
    Single page view
    Multi-Location
    Billing & invoicing
    Activity dashboard
    KPI monitoring
    Online time clock
    Calendar sync
    Archiving & retention
    Graphical workflow editor
    Historical reporting
    Vacation/Leave tracking
    Brainstorming
    Reporting & statistics
    No-Code
    Surveys & feedback
    Schedule distribution
    Contractor management
    Dependency tracking
    Compliance tracking
    Portfolio management
    Process/Workflow automation
    Accounting integration
    Data connectors
    Cost-to-Completion tracking
    File management
    Email-to-Task conversion
    Issue management
    Contact management
    Client portal
    Budget management
    Pull planning
    Trend/Problem indicators
    Public dashboards
    Transformation Roadmapping
    Purchase order management
    Uptime reporting
    Real-Time chat
    Utilization reporting
    Quality management
    Real-Time analytics
    Quotes/Estimates
    User management
    Real-time alerts
    Planning Tools
    Policy management
    Predictive analytics
    Private dashboards
    Process change tracking
    Work order management
    Procurement management
    Product lifecycle management
    Work order creation
    Product roadmapping
    Production management
    Productivity analysis
    Productivity tools
    Progress reports
    Warehouse management
    Project accounting
    Project Estimating
    Visual analytics
    Project scheduling
    Video support
    Vendor management
    Project workflow
    Projections
    Proposal generation
    Risk analysis
    Risk management
    Risk reporting
    Team Calendars
    Risk scoring
    Task Planning
    Room block management
    Routing
    Sales reports
    Scheduled/Automated reports
    Supports scrum
    Supplier management
    Self service data preparation
    Summary Reports
    Self service portal
    Succession planning
    Strategic planning
    Stakeholder defined attributes
    Service level agreement (sla) management
    Shift swapping
    Staff calendar
    Sick leave tracking
    Single sign on
    Skills tracking
    Sprint planning
    Spend analysis
    Spend control
    Spend management
    Spreadsheet view
    Training management
    Traceability
    Recurring appointments
    Recurring issues
    Timer
    Timeline management
    Time zone tracking
    Release management
    Release planning
    Remediation management
    Time tracking by project
    Remote monitoring & management
    Remote support
    Reputational risk management
    Request management
    Requirements management
    Ticketing
    Resource allocation & planning
    Resource request
    Text editing
    Response management
    Retrospectives management
    Testing/QA management
    Test Run Tracking
    Test Case Tracking
    RFI & submittals
    Risk alerts
    Template management
    Team collaboration
    Discussions/Forums
    Diagramming
    Deployment management
    Data security
    Data management
    Data integration
    Data extraction
    Data analysis tools
    Data aggregation
    Daily reports
    Customization
    Customer journey mapping
    Customer history
    Cost estimating
    Corrective and preventive actions (capa)
    Content publishing options
    Content library
    Contact database
    Compliance management
    Commercial
    Mobile dashboards
    Expense management
    Exhibit/Vendor management
    Event triggered actions
    Event marketing
    Event logs
    Event calendar
    Equipment tracking
    Enterprise asset management
    Encryption
    Employee handbook
    Employee engagement
    Email reminders
    Email management
    Electronic forms
    Editorial Calendar
    Document templates
    Document review
    Document editing
    Document capture
    Bar chart
    Automatic backup
    Automated scheduling
    Authentication
    Attendance tracking
    Attendance management
    Assignment management
    Asset tracking
    Asset lifecycle management
    Assessment management
    Appointment scheduling
    Application management
    Applicant tracking
    Alerts/Escalation
    AI/Machine learning
    AI copilot
    Agile methodologies
    Ad hoc reporting
    Activity Planning
    @mentions
    Color codes/icons
    Class scheduling
    Chat/Messaging
    Charting
    Change tracking
    Change order management
    Case management
    Capacity management
    Campaign planning
    Calendar/Reminder system
    Business plan templates
    Bug/Issue capture
    Bug tracking
    Budget control
    Brand management
    Brand guidelines
    Billable items tracking
    Billable & non-billable hours
    Bid management
    Benchmarking
    Mobile app
    Mobile alerts
    Minutes management
    Member directory
    Meeting notes
    Media planning
    Markup Tools
    Marketing reports
    Marketing management
    Marketing calendar
    Marketing automation
    Manufacturing planning
    Maintenance scheduling
    Log collection
    Lifecycle management
    Legal risk management
    Leave tracking
    Learning & development
    Labor forecasting
    Permit management
    Performance review management
    Performance management
    Performance appraisal
    Ownership tracking
    Orientation workflow management
    Operational risk management
    Office suite
    Offboarding
    Notes management
    Network diagram
    Multiple data sources
    Multi-Language
    Multi-Department/Project
    Multi-Channel data collection
    Multi-Channel communication
    Multi-Channel campaigns
    Multi-Channel attribution
    Multi-Campaign
    Multi-board
    HR management
    Guest access
    Group scheduling
    Goal setting/tracking
    Goal management
    Generative ai
    Gamification
    Functions/Calculations
    Forms automation
    Forecasting
    For aec industry
    Fixed asset management
    Financial Templates
    Financial reporting
    Financial analysis
    Filtering
    File transfer
    Feedback management
    Facility scheduling
    Expense tracking
    Knowledge management
    Key performance indicators
    Job scheduling
    Job management
    Job description management
    Iteration management
    IT risk management
    IT asset tracking
    Internal controls management
    Interactive elements
    Interaction tracking
    Integrated development environment
    Integrated business operations
    Innovation management
    Individual development plans
    Incident reporting
    In-Game analytics
    Image editing
    Idea ranking
    Idea collection

    Wrike awards

    Wrike alternatives

    Wrike logo
    visit website

    Starting from

    10

    /user

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Jira logo

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Clockify logo

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Asana logo

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Wrike pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Team

    10

    /user

    Per month

    Features included:

    • 2-15 users
    • AI Essentials
    • Shareable dashboards
    • Interactive Gantt charts
    • Custom fields and workflows

    Business

    25

    /user

    Per month

    Features included:

    • 5-200 users
    • AI Elite features
    • Templatize your work
    • Standard integration
    • Resource and capacity planning
    • Workflow customizations
    • Paid add-on: Wrike Whiteboard
    • Paid add-on: Wrike Integrate
    • Paid add-on: Wrike Sync

    Pinnacle

    Empty state illustration for "No pricing info"

    No pricing info

    Features included:

    • 5 to unlimited users
    • Advanced resource and capacity planning
    • Budgeting (track financials)
    • Advanced reporting and BI
    • Single sign-on SSO
    • Advanced Security and compliance
    • Paid add-on: Wrike Whiteboard
    • Paid add-on: Wrike Integrate
    • Paid add-on: Wrike Datahub
    • Paid add-on: Wrike Sync

    Apex

    Empty state illustration for "No pricing info"

    No pricing info

    Features included:

    • 5 to unlimited users
    • AI Elite features
    • Unlimited Whiteboards
    • Integrations and automations with Wrike Integrate
    • Bi-directional integrations with third-party solutions with Wrike Sync
    • Wrike Datahub (30M records)
    • Paid add-on: Wrike Lock

    User opinions about Wrike price and value

    Value for money rating:

    Of 237 reviews that provide robust commentary on Wrike's price and value, 47% mention it in a positive light.

    Reviewers appreciate that Wrike offers a free plan and free trial, allowing teams to test its features before making a financial commitment. They find value in the ability to add free collaborator licenses for external contributors, which helps control costs. Some users say Wrike’s plans are affordable for small businesses with tight budgets, and they like the flexibility to scale users as needed. Reviewers indicate that Wrike’s integrations, mobile app, and robust feature set provide good value relative to its price, especially for larger teams. Some users report that the paid plans include all the necessary project management features, and they feel the cost is justified by the platform’s capabilities.

    However, some reviewers feel that Wrike’s pricing is high, particularly for small teams, startups, or nonprofits, and that many advanced features are only available in more expensive plans. Users think the per-user pricing model can become costly as teams grow, and they mention that certain basic functions require upgrading to higher tiers. Some reviewers find the pricing structure confusing and are frustrated by the lack of flexibility to downgrade or receive refunds. They say that required upfront annual payments and additional fees for training or implementation reduce the overall value for money.

    , and

    To see what individual users think of Wrike's cost and value, check out the review excerpts below.

    “The free version allows up to 5 team members on a project and we find this to be the perfect solution for someone wanting to try out project management software in a small team without having to make an investment in a pricier solution.”
    Verified reviewer profile picture

    Evan K.

    Case Manager

    “Another aspect I love about Wrike, is their free plan, which is crucial as it allows one to affectively assess the tool before making any financial commitments.”
    Verified reviewer profile picture

    Mumbi K.

    Virtual Assistant

    “Now, Wrike is going to revoke it and charge us 10,5 USD per guest user (fun fact - just couple days before they offered 9 USD, but now it suddenly 10,5 and they deny explaining it!), which would almost double our fees.”
    DS

    Denis S.

    General Manager

    Wrike integrations (266)

    Integrations rated by users

    We looked at 2,878 user reviews to identify which products are mentioned as Wrike integrations and how users feel about them.

    Integration rating: 4.1 (28)

    Email notifications and using the Wrike integration to input quick responses. However, recently that integration doesn't automatically open the related task, you have to click to create a task then it recognizes there is an existing task.

    Allows me to convert emails to tasks in Wrike. However, the integration is extremely rudimentary and always starts up by automatically dumping the task into whatever project I selected last!

    I am often emailed "to do" items, so being able to send those straight into Wrike and assign a date makes task/project management so much quicker and easier. It's super convenient.

    The addin tool is basically disfunctional and crashes the program. We are forced to copy task links from Wrike, then copy them into any outlook email we want tracked in Wrike

    We try to use Wrike instead of Outlook, but the ability to send tasks to Wrike from outlook is nice, as long as it doesn't need to go through a request form.

    Wrike updates and communication that I’m tagged or involved in is always delivered via email in Outlook. This ensures I see updates and messages.

    I use Outlook daily and while Wrike does indeed have an Outlook extension, it feels outdated and a little clunky.

    requests often come in by email, i love that it is easy to import these into Wrike with just a couple of clicks

    It is not used as much as other integrations and transparency and collaboration is still achieved.

    NH

    Nick H.

    Marketing Project Manager

    1/9
    Slack logo
    Slack

    Integration rating: 4.5 (19)

    The integration with Slack is important because it lets you get Wrike updates, create tasks, and share progress directly from your Slack channels — keeping communication and project work perfectly in sync.

    We use Slack notifications for task updates, mentions, and approvals so the team doesn’t need to switch tools throughout the day.

    I would hope that the slack integration could be more communicative in platform, especially at the project level.

    This is a nice integration because if I'm not in Wrike, I'm in Slack, so I never miss an update.

    Verified reviewer profile picture

    Anonymous R.

    PMO

    1/4

    Integration rating: 4.3 (18)

    The integration with Microsoft Teams is important because it lets you manage Wrike tasks and updates without leaving Teams — making collaboration faster, reducing context switching, and keeping everyone connected in real time.

    It helps to receive alerts on Teams when we get an @ mention in Wrike, but beyond that and being able to embed Wrike projects within a Channel on Teams, there isn't much more to use for this integration.

    For project management, it is now possible to share information with smartphones even when I'm not in the company. Managing who has to do what and when on a project is now possible.

    This supports our team in tracking projects, even those who are slower to adopt new software.

    Verified reviewer profile picture

    Anonymous R.

    PMO

    1/4
    Google Drive logo
    Google Drive

    Integration rating: 4.5 (12)

    Linking Google Drive documents to Wrike allows users to have a seamless experience between the work they are creating and the tracking that is required of them.

    It help us to store our projects documents safely in an easy to access place.

    CD

    Cassie D.

    Marketing Project Manager

    1/2
    Gmail logo
    Gmail

    Integration rating: 4.6 (9)

    We convert inbound client messages directly into Wrike tasks, which helps us avoid losing requests in email threads.

    We use this to send notifications to EE's emails for updates and when they are tagged.

    LS

    Lauren S.

    Full-Stack Developer

    1/2
    Tableau logo
    Tableau

    Integration rating: 5.0 (8)

    The integration allow us to analyze our projects data to understand how well or poor we are performing.

    It allows us to analyze our projects to get useful insights that help us improve them.

    MI

    Muresan I.

    Consultant

    1/2

    Integration rating: 4.6 (7)

    Projects come into Wrike automatically from SalesForce along with project status information. It's really helpful to keep the data in sync across our systems.

    The integration allow us to plan and manage our sales projects effectively.

    AV

    Amy V.

    Finance Operations Manager

    1/2

    Integration rating: 4.7 (3)

    All our SLA/BAU activities are managed and integrated with zendesk which creates as task and easy to manage the support for the team .

    We escalate Zendesk tickets into Wrike so our developers can review requests.

    JM

    Johncy M.

    Head of Project Management

    1/2
    Jira logo
    Jira

    Integration rating: 4.6 (8)

    Support reporting and timelines which enable us to build a consolidated view that integrate both Wrike and Jira information, providing comprehensive overview of progress and development project workload

    PS

    Pereira S.

    Informatics Engineer

    Integration rating: 4.3 (4)

    We were able to connect our SharePoint files to Wrike, so we can easily upload archived files to projects.

    KR

    Keith R.

    Project Manager

    Xero logo
    Xero

    Integration rating: 5.0 (4)

    The integration of the two products has helped us to budget for our projects and to monitor project expenses effectively.

    Verified reviewer profile picture

    Zack R.

    Public Relations Specialist

    Zoho CRM logo
    Zoho CRM

    Integration rating: 4.8 (4)

    The integration makes it possible for our team to collaborate and work together on our customers engagements.

    MI

    Muresan I.

    Consultant

    MediaValet logo
    MediaValet

    Integration rating: 5.0 (3)

    The connection between MediaValet and Wrike is imperative. Our approved digital assets are quickly uploaded directly to the DAM and soon accessible to clients.

    DM

    Delaney M.

    Manager of Digital Content

    Trello logo
    Trello

    Integration rating: 4.7 (3)

    Trello is the project management tool, which most of our clients use and the cards and the information in trello is easily managed and share by both client and us

    JM

    Johncy M.

    Head of Project Management

    GoTo Webinar logo
    GoTo Webinar

    Integration rating: 5.0 (2)

    Makes it possible for us to hold webinars to discuss our projects with all partners.

    JF

    Joe F.

    Associate Professor of Law

    Harvest logo
    Harvest

    Integration rating: 5.0 (1)

    We have used Harvest as a time tracking system for our content marketing team for quite some time so it was important that Harvest and Wrike work well together. Setting them up to share data was a very simple integration. It works flawlessly.

    Verified reviewer profile picture

    Brock P.

    Vice President of Marketing

    SurveyMonkey logo
    SurveyMonkey

    Integration rating: 5.0 (1)

    for any app we use, and Wrike is one of them, I like to get surveys and Surveymonkey does the job well

    Verified reviewer profile picture

    Lawrent M.

    owner

    Wufoo logo
    Wufoo

    Integration rating: 5.0 (1)

    Wrike customer support

    What do users say about Wrike customer support?

    Customer support rating:

    We analyzed 122 verified user reviews to identify positive and negative aspects of Wrike customer support.

    A number of users highlight Wrike's responsive and helpful customer support, resolving issues quickly and efficiently.

    Multiple users appreciate the abundance of support resources, including tutorials, help guides, and a knowledgeable support team.

    A fair number of users report slow or inconsistent response times from customer support, especially during busy periods.

    Multiple users mention difficulty reaching support, unhelpful responses, and lack of urgency or product knowledge from representatives.

    Support options

    Knowledge base
    24/7 (live rep)
    Email/help desk
    Chat
    Phone support
    Faqs/forum

    Training options

    Live online
    Documentation
    Webinars
    Videos
    In person

    To see what individual users say about Wrike's customer support, check out the review snippets below.

    “The software can be glitchy at times, but the customer service that Wrike provided was always spot on and they helped resolve issues quickly.”

    JH

    Jenna H.

    Content Marketing Specialist

    “Thankfully, Wrike's team provides amazing customer service that makes it smooth onboarding and understanding how to use the tool.”

    Verified reviewer profile picture

    Sharem S.

    Virtual Assistant

    “I think that it is priced too high, and I have found that the customer service could use work with answering questions and resolving issues quicker.”

    RS

    Robert S.

    Project Manager

    Wrike FAQs

    Q. Who are the typical users of Wrike?

    Wrike has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What is Wrike used for?

    Wrike is an AI powered enterprise work management platform that provides a comprehensive workspace for building, connecting and scaling workflows across organizations. The system delivers full visibility into projects, resources and deliverables while facilitating collaboration among cross functional teams. Automated processes support efficiency and consistency across operations in technology, manufacturing, professional services, finance, healthcare, education, construction and media environments. The platform’s feature set encompasses a comprehensive array of project management and collaboration tools tailored to diverse organizational needs. Interactive Gantt charts support scheduling and timeline planning while customizable Kanban boards provide visual task tracking. Dynamic request forms with conditional logic streamline work intake and resource planning capabilities enable accurate allocation of personnel and assets. Visual collaboration functionality powered by Klaxoon offers an infinite whiteboard for ideation and planning. Work Intelligence AI capabilities support risk monitoring, auto resource assignment and status update summaries, saving up to ten hours per week per project. Specialized functionality addresses the needs of marketing, creative, product and project management office teams with proofing and reporting, accelerated asset approvals, development cycle tracking and strategy alignment through standardized workflows. Security features include role based access control, a high uptime guarantee and secure encryption options, with additional protection available through Wrike Lock. Integration capabilities connect seamlessly with over four hundred third party applications including Microsoft three sixty five, Google Workspace, Adobe Creative Cloud, Salesforce, Slack, Zoom, Tableau and GitHub. An API framework enables custom integrations and full workflow automation through Wrike Integrate, synchronizing data across systems without manual intervention. Identity management solutions such as Okta and OneLogin can be incorporated to enforce secure authentication and maintain continuity across the technology stack. The cloud based platform is accessible through mobile applications for iOS and Android with an offline mode to support work continuity in varying network conditions. Multi language support and custom branding options allow configuration to meet specific organizational requirements. Customer support and training resources include twenty four hour assistance, a knowledge base, webinars and onboarding materials to facilitate adoption and address user needs.


    Q. What languages does Wrike support?

    Wrike supports the following languages:
    Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian


    Q. Does Wrike support mobile devices?

    Wrike supports the following devices:
    Android, iPad, iPhone


    Q. Does Wrike offer an API?

    Yes, Wrike has an API available for use.


    Q. What level of support does Wrike offer?

    Wrike offers the following support options:
    Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum

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