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CaptivateIQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Planning and incentives in sync—finally.
Table of Contents
CaptivateIQ - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
CaptivateIQ overview
What is CaptivateIQ?
CaptivateIQ is a commission program with key features that include commission statements, a commission calculator, and more.
Key benefits of using CaptivateIQ
CaptivateIQ redefines Incentive Compensation Management (ICM) and Sales Performance Management (SPM) by combining the flexibility of spreadsheets with the power of enterprise-grade commission software.<br/><br/>Key Advantages:<br/>- Connected Workspace: One source of truth across quota, territory, and compensation, with seamless collaboration, approvals, and workflows.<br/>- Unbeatable Flexibility: Plan for anything, pivot anytime. Model, test, adjust, and monitor any go-to-market strategy rapidly with CaptivateIQ’s SmartGrid engine and open modeling capabilities.<br/>- Intelligent Optimization: Chart a realistic path to revenue, optimize with real-time scenario modeling, and proactively monitor results with clear dashboards. <br/><br/>Admins and analysts benefit from a no-code, logic-based platform that reduces learning curves and eliminates reliance on costly consultants. Sellers and leaders gain real-time visibility into performance and earnings, plus interactive “what-if” estimators to adapt quickly as strategies change.<br/><br/>Full ownership. No limits. All the control—none of the compromise.
Who uses CaptivateIQ?
By industry, CaptivateIQ reviewers are most commonly professionals in computer software (32%). The most frequent use case for CaptivateIQ cited by reviewers is commission management (82% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Commission Tracking
Improvement Suggestions
Pay Breakdown
Compensation Plan
Data Management
CaptivateIQ’s user interface
CaptivateIQ pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about CaptivateIQ?
CaptivateIQ is a commission program with key features that include commission statements, a commission calculator, and more.
Select to learn more
Who uses CaptivateIQ?
Based on 873 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
CaptivateIQ's key features
Most critical features, based on insights from CaptivateIQ users:
All CaptivateIQ features
Features rating:
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CaptivateIQ integrations (21)
Integrations rated by users
We looked at 873 user reviews to identify which products are mentioned as CaptivateIQ integrations and how users feel about them.
Integration rating: 4.7 (6)
“This integration is the sole driver for all of our closed opportunity details, which are ultimately used in calculating each commissionable reps payout for a given period.”
Zach G.
Senior Accountant
Integration rating: 5.0 (2)
“This integration is critical as it's our way of providing new compensation plans for the year (or mid-year for promotions/title changes) to our individual reps and tracking their progress.”
Zach G.
Senior Accountant
Integration rating: 5.0 (1)
“Integration from CIQ to NetSuite allows us to perform many SOX compliance controls (monthly/quarterly/annually) and pulls in critical employee information that is used to validate the details used in calculations of payouts for a given period.”
Zach G.
Senior Accountant
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
CaptivateIQ customer support
What do users say about CaptivateIQ customer support?
Customer support rating:
We analyzed 21 verified user reviews to identify positive and negative aspects of CaptivateIQ customer support.
Widely noted by reviewers, CaptivateIQ's support team is highly responsive, often resolving issues within hours and rarely exceeding 24 hours.
A significant portion of users highlight the dedication and helpfulness of support staff during onboarding, implementation, and ongoing use.
Support options
Training options
To see what individual users say about CaptivateIQ's customer support, check out the review snippets below.
“I also want to emphasize the dedication and attention to detail the Captivate team demonstrated during our evaluation cycle, implementation, and beyond - they are committed to getting the tool working exactly as their customers require to an extent I have never seen from other vendors.”
Irina P.
Sales Operations Manager
“Our overall experience is positive because whenever we run into an issue which we cannot resolve, one of the customer success technicians jumps on a call to help us with a solution.”
Stephanie P.
Director of Finance and Accounting
“Their support team is extremely helpful though and it's never taken more than 24 hours to get a response, I normally receive one within a few hours.”
Lester C.
Sr. Financial Analyst
CaptivateIQ FAQs
CaptivateIQ has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is CaptivateIQ used for?
Planning and incentives in sync—finally. CaptivateIQ is the only platform that unites quota, territory, headcount, and compensation in an AI-powered workspace, built for agility, alignment, and scale. Revenue teams replace silos and manual errors with a single platform for connected sales planning, incentive management, and performance analytics. With SmartGrid™—our no-code, spreadsheet-like modeling engine—teams can model complex plans, run real-time what-if scenarios, and pivot instantly without technical bottlenecks or consultants. Built-in collaboration tools streamline plan design, approvals, and execution, while sales teams gain instant visibility into earnings and performance. Trusted by 800+ leading companies, including Boston Scientific, Datadog, and 6sense, CaptivateIQ empowers every function to align incentives with strategy, adapt at the speed of business, and drive predictable revenue growth.
Q. What languages does CaptivateIQ support?
CaptivateIQ supports the following languages:
English
Q. Does CaptivateIQ offer an API?
Yes, CaptivateIQ has an API available for use.
Q. What level of support does CaptivateIQ offer?
CaptivateIQ offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)
