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Top Rated Forms Automation Software with Customizable Templates in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Customizable templates enable users to create personalized forms quickly, adapt them to various needs, and ensure consistency. They allow modifications like adding logos, adjusting colors, and changing sections, enhancing the overall user experience and efficiency. Our reviewers in forms automation software rated this feature as important.

6 Best Forms Automation Software with Customizable Templates

Product
User rating
Starting price
SurveyMonkey logo
4.6
(10.4K)
30
per user/per month
learn more
Docusign logo
4.7
(9.2K)
15
flat rate/per month
learn more
Jotform logo
4.7
(2.7K)
39
flat rate/per month
learn more
Smartsheet logo
4.5
(3.4K)
12
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Google Forms logo
4.7
(11.3K)
Free
learn more

See other top Forms Automation products with customizable templates

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Forms Automation software category. They also needed to have sufficient reviews about customizable templates, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for customizable templates, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

SurveyMonkey logo
Reviews Sentiment
 
 
 
1-2(140)
3-4(3,485)
5(6,796)
Key Features
Customizable Forms4.5
Customizable Fields4.5

User insights about the customizable templates feature

Reviewers highlight SurveyMonkey's customizable templates for their versatility and ease of use. They say these templates support brand consistency, save time, and allow for creative customization. Users appreciate the ability to tailor surveys to specific audiences and maintain a professional look, though some wish for more customization options.
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“Customizable templates influence its accessibility, efficiency, and appeal across user segments. It accelerates survey creation, assists with brand alignment, supports diverse use cases and drives platform differentiation.”
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Sqiniseko N.

Administrator

“Having multiple customizable templates allows you to set up surveys quickly and easily. It gives you step-by-step instructions to follow and tailor. ”
LB

Leila B.

Program Manager

Starting price
30per user /
per month
learn more
Pros and Cons based on 10,421 verified reviews
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Effective feedback collection

Efficient poll creation

Expensive and limited plans

See pros and cons details
Docusign logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,902)
5(7,283)
Key Features
Customizable Forms4.7
Customizable Fields4.5

User insights about the customizable templates feature

Reviewers indicate that DocuSign's customizable templates streamline document creation and management. They find it valuable for saving time, ensuring consistency, and meeting specific business needs. Users appreciate the ability to tailor contracts and forms with branding elements, although some note the templates could be more user-friendly.

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“Customizable templates allow users to create standardized document templates that can be used repeatedly. This feature streamlines the document creation process by eliminating the need to recreate documents from scratch”
eu

edward u.

owner

“It really makes me happy that I can put my businesses logo on the Docusign and on my templates and it looks super professional. The program also makes it easy to edit my templates by the option to point and click where I want my customers to select and sign information. I can also put information on the forms that they will see on their end which saves me times and alleviates the hassle of having to go back and forth between Word and Docusign if there is an error.”
IJ

Irma J.

CE0

Starting price
15flat rate /
per month
learn more
Pros and Cons based on 9,256 verified reviews

Efficiency and time savings

Convenient diGital signing

Robust security features

Environmentally friendly paperless operations

High costs and confusing pricing

Challenges with email management

Technical and customer support issues

See pros and cons details
Jotform logo
Reviews Sentiment
 
 
 
1-2(41)
3-4(700)
5(2,041)
Key Features
Customizable Forms4.7
Customizable Fields4.7

User insights about the customizable templates feature

Reviewers appreciate Jotform's customizable templates for their wide variety and ease of use. They say the templates can be easily modified with drag-and-drop tools, colors, logos, and specific questions. Users report that this flexibility helps align forms with company branding and specific needs, making form creation efficient and user-friendly.
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“We have very simple needs when it comes to the form that we are filling out, so our customizations pretty much consist of a few specific questions we want answered, and having our logo on the form. We have had no trouble utilizing these customizations and the mobile app has been very supportive of making whatever changes we need to.”
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Josiah D.

President

“ What I like about jotform's customizable template is that I can use the drag-and-drop tool to modify any template to meet my unique requirements. And more importantly, there are template for almost any kind of form I intend to build. For instance there's Template for Information Request Form for a Hotel, Customer Feedback Form for Surveying Customer Satisfaction and lots more”
Verified reviewer profile picture

Daniel I.

Digital Strategist

Starting price
39flat rate /
per month
learn more
Pros and Cons based on 2,782 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Effortless form creation

Efficient survey development

Convenient diGital signatures

Restrictive usage limits

High cost for advanced features

See pros and cons details
Smartsheet logo
Reviews Sentiment
 
 
 
1-2(47)
3-4(1,386)
5(2,046)
Key Features
Customizable Forms
Customizable Fields4.6

User insights about the customizable templates feature

Reviewers appreciate Smartsheet's customizable templates for their ability to save time and standardize processes. They say these templates are helpful for different project types and can be easily adjusted to fit specific needs. Users find them efficient and effective, though some mention a learning curve for customization tools.

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“We have multiple clients with a wide variation of needs. Have different template styles for different project types is very helpful and saves a tremendous amount of time when a new project is added. ”
DW

Derek W.

Project Manager

“The customizable templates help because many times I just need a framework to build on vs starting from scratch or being forced into a template that doesnt fit my industry”
OK

Omar K.

Head of Growth

Starting price
12per user /
per month
learn more
Pros and Cons based on 3,479 verified reviews

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,152)
Key Features
Customizable Forms4.5
Customizable Fields4.3

User insights about the customizable templates feature

Reviewers find Google Workspace's customizable templates helpful for maintaining design consistency across teams. They appreciate the time-saving aspect and the ability to create and use templates in various modules like Sheets and Docs. Users report that these templates streamline procedures, though some wish for more customization options.
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“Lots of features to design templates from scratch or use one of the templates within each module.”
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Aline D.

Business Owner

“So impactful for keeping design consistent across teams throughout the company. Templates make everyone's lives easier. ”
TS

Tori S.

Solutions Engineer

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,471 verified reviews
Verified reviewer profile picture

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Google Forms logo
Reviews Sentiment
 
 
 
1-2(35)
3-4(3,230)
5(8,089)
Key Features
Customizable Forms4.5
Customizable Fields4.5

User insights about the customizable templates feature

Reviewers value Google Forms' customizable templates for their flexibility and ease of use. They report that these templates can be branded with logos and colors, making forms unique and professional. Users appreciate the time-saving aspect and the ability to tailor forms to specific needs, though some desire more customization options.

See related user reviews

“Their very smart design templates are able customize the themes and colors to suit uploaded logos and images. This gives the forms a very unique and special feel. And not an output of a free service”
MS

Mohammed S.

Field Manager

“I appreciate being able to customize the forms with our brand colors and graphics. It enhances the customer experience and helps us promote our organization.”
AC

Amy C.

Executive Director

Starting price
learn more
Pros and Cons based on 11,354 verified reviews

Facilitates team coordination

Enhances educational processes

Effective feedback mechanism

Cost-effective solution for surveys

Efficient data gathering

Functional constraints

Requires constant internet

Limited design options

Restricted media integration

See pros and cons details

Other Top Rated Forms Automation Software with Customizable Templates in 2026

Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Google Forms logo
Category Leaders

Create custom forms for surveys & questionnaires

learn more
Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Read more about Google Forms

Users also considered
Docusign logo

Electronic signature & document approval software

learn more
Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.

Read more about Docusign

Users also considered
SurveyMonkey logo

Online survey and feedback collection platform

learn more
Streamline data collection with SurveyMonkey forms. Integrate with 200+ business tools to automate follow-ups, trigger actions based on submissions, and track responses in real-time. From registrations to payments, our powerful AI-powered platform helps you save time and turn data into action.

Read more about SurveyMonkey

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
An all-in-one forms automation app that's powerful, affordable, and easy to use, especially for the mobile workforce. Start for free!

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Digitize your forms and turn responses into workflows easily with monday's no-code platform. Start easily with a pre-made template, and easily change, edit or add what you need to fit your workflow. Create your forms in minutes, and embed your form anywhere or share a link to get responses instantly

Read more about monday.com

Users also considered
Vagaro logo

All-in-one software for beauty, wellness, & fitness pros

learn more
Vagaro is the best online forms & customer profile management system. Your clients can fill in forms, waivers, surveys & more. Try Vagaro for FREE today! 

Read more about Vagaro

Users also considered
Jotform logo
Category Leaders

Cloud-based form builder tool for digital forms.

learn more
Jotform helps you create online forms and collect data, all without needing to write a single line of code.

Read more about Jotform

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

learn more
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Wrike logo

AI powered workflow management platform

learn more
Wrike is an AI-powered enterprise work management platform that enables teams to build, connect, and scale workflows with comprehensive visibility. The software offers task management, resource planning, and visual collaboration tools alongside AI agents that automate routine tasks. Wrike integrates with numerous applications including Microsoft, Google, and Adobe products while providing enterprise-grade security with role-based access control.

Read more about Wrike

Users also considered
UpKeep logo

Asset operations management software for businesses

learn more
UpKeep is an asset operations management solution combining CMMS, EAM, and APM. It is designed for maintenance, reliability and operations teams and allows users to manage their team, assign work orders, sync devices, and more.

Read more about UpKeep

Users also considered
MaintainX logo

AI-driven maintenance & asset management platform

learn more
MaintainX is an AI-powered maintenance and asset management software designed for industrial teams. The platform enables organizations to create and track work orders, manage preventive maintenance schedules, and monitor parts inventory across multiple sites. MaintainX integrates IoT sensors for real-time equipment monitoring and provides customizable reporting tools that transform operational data into actionable insights for reducing downtime and improving efficiency.

Read more about MaintainX

Users also considered
Alboom Prosite logo

Cloud-based platform for building personalized websites.

learn more
Alboom Prosite is a cloud-based website builder, which helps small to large businesses in architecture, design, food and beverage, fashion, art, marketing, events, wellness, and other sectors build landing pages, share digital content, create image galleries, and send testimonial requests. Features include search engine optimization (SEO), online portfolio, design editor, and social media alerts.

Read more about Alboom Prosite

Users also considered
Typeform logo

Interactive form builder for data collection

learn more
Typeform is an online form builder that enables users to create interactive forms, surveys, quizzes, and polls through a drag-and-drop interface. The platform offers conditional logic, form branching, and pre-fill functionality to customize the form experience. It includes integrations with tools such as Salesforce, Google Sheets, Slack, and Zapier for automated workflows and provides GDPR-ready and HIPAA-compliant security features with data encryption and single sign-on access.

Read more about Typeform

Users also considered
PandaDoc logo

Cloud-based tool for creating, editing and signing documents

learn more
PandaDoc is a cloud-based document management solution that streamlines the creation, approval, tracking, and electronic signing of business documents. The platform offers document generation capabilities that allow users to create custom agreements and proposals using a drag-and-drop editor and pre-built templates. Its Configure Price Quote (CPQ) feature enables the generation of error-free, personalized quotes tailored to each buyer's needs.

Read more about PandaDoc

Users also considered
SurveyLegend logo

Mobile-friendly survey management platform

learn more
SurveyLegend enables you to create mobile-friendly surveys, forms, & polls with ease—now with advanced form automation. Streamline data collection, cut manual tasks, & eliminate errors. Automate workflows, trigger actions, & save time while capturing accurate, actionable responses effortlessly.

Read more about SurveyLegend

Users also considered
pdfFiller logo

Online PDF form filler & editor

learn more
pdfFiller is an online form and document management system for editing, printing, downloading, sending, and converting documents. The cloud-based system offers eSignature capabilities, a PDF editor, form builder, authentication features, and native Android and iOS mobile applications.

Read more about pdfFiller

Users also considered
Process Street logo
Category Leaders

AI-enabled compliance operations platform.

learn more
Process Street is an AI-powered compliance operations platform that turns policies into automated workflows, enabling teams to manage controlled documents, run no-code processes, and stay audit-ready.

Read more about Process Street

Users also considered
Zoho Projects logo

Project Management, Collaboration and Bug Tracking

learn more
Zoho Projects is an online project management tool that is designed to help businesses of any size and industry create, organize and manage work items while amping up productivity and delivering projects of excellence.

Read more about Zoho Projects

Users also considered
Submittable logo

Grant management and CSR software

learn more
Submittable provides grant management and corporate social responsibility software for foundations, governments, and corporations. The platform enables organizations to build customizable application forms, manage review processes, and track program budgets in real time without technical expertise. It includes features for fraud prevention, impact reporting, and automated workflows that help streamline administrative tasks.

Read more about Submittable

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 free form builder used by over 12 million companies worldwide. External (website) and internal (requests) forms. Natively integrated with Bitrix24 CRM and form automation features.

Read more about Bitrix24

Users also considered
IntakeQ logo
Category Leaders

Web-based intake forms management software

learn more
IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with their patients prior to appointments

Read more about IntakeQ

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
SiteDocs logo

Cloud-based digital workplace safety and compliance solution

learn more
SiteDocs Safety Management Software helps companies streamline operations with digital forms, ensure compliance with real-time monitoring, and reduce injuries with advanced analytics.

Read more about SiteDocs

Users also considered
SendGrid logo

Delivers reliable email at scale for businesses

learn more
SendGrid is a solution that provides a cloud-based email infrastructure to help relieve businesses of the cost and complexity of maintaining custom email systems. It provides email delivery, scalability and real-time analytics along with APIs. The platform also offers SMTP service, email validation, deliverability insights, and dynamic templates, while supporting multiple programming languages including Node.js, Python, and Java.

Read more about SendGrid

Users also considered

Key features for Forms Automation software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Customizable Forms: Reviewers value the ability to create forms that align with branding, collect precise data, and streamline processes with various templates and design options. 95% of reviewers rated this feature as important or highly important.
  • Customizable Fields: Users highlight the flexibility to tailor fields to specific data collection needs, improve data accuracy, and enhance user experience with various input types. 94% of reviewers rated this feature as important or highly important.
  • Forms Creation & Design: Reviewers appreciate the ease of creating and designing forms with customizable templates, intuitive interfaces, and versatile design options for different purposes. 92% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users emphasize the convenience of accessing and managing forms from mobile devices, ensuring productivity and real-time collaboration regardless of location. 92% of reviewers rated this feature as important or highly important.
  • Process/Workflow Automation: Reviewers highlight the ability to automate workflows, integrate with other tools, and streamline processes, significantly saving time and reducing manual tasks. 88% of reviewers rated this feature as important or highly important.
  • Electronic Signature: Users value the secure and efficient way to obtain legally binding signatures directly within forms, enhancing the speed and reliability of document completion. 85% of reviewers rated this feature as important or highly important.