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Top Rated Forms Automation Software with Surveys & Feedback in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Surveys and feedback in forms automation software facilitate gathering user input, improving user satisfaction, identifying issues, and prioritizing features. They also offer valuable insights, enhance usability, and support user engagement and loyalty. Our reviewers in forms automation software rated this feature as highly important.

3 Best Forms Automation Software with Surveys & Feedback

  • Typeform
  • SurveyMonkey - Highest rated for surveys & feedback
  • Google Forms

See other top Forms Automation products with surveys & feedback

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the forms automation software category. They also needed to have sufficient reviews about surveys & feedback, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for surveys & feedback based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Typeform logo
4.7
(944)
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User insights about the surveys & feedback feature

Reviewers indicate that Typeform excels in creating engaging and interactive surveys and feedback forms. They appreciate the variety of question formats and the ability to apply logic conditions for more in-depth surveys. Users find it effective for collecting customer feedback, which is essential for software improvements and marketing efforts. They value the clear and intuitive UI, which enhances user experience and response rates. However, some users express concerns about data ownership and pricing. Overall, they consider Typeform a fun and efficient tool for gathering vital feedback.
“Running a survey with Typeforms is amazing! You can structure your questions in multiple formats from Polling types to single selections or multiple selections to fit your specific survey needs. Another amazing thing is the ability to apply logic conditions at every each for an even more in-depth survey.”
PE

Pius E.

Founder

“This is the main reason why my company uses Typeform and it does a great job in collecting feedback from customers which we later use to make changes to our software.”
Verified reviewer profile picture

Leeav D.

Finance Intern

Forms Automation key features coverage

Typeform offers 4 out of the 6 key features for Forms Automation software identified by reviewers:

Customizable Forms4.6
Customizable Fields4.6
Mobile Access
Forms Creation & Design4.7
Data Import/Export4.4
Electronic Signature

Pros and cons based on 944 verified reviews

71% of users rated Typeform 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 944 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective lead generation

Enhanced client interaction

Cons:

High cost concerns

See pros and cons details

Pricing

Starting price:$39 flat rate/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

SurveyMonkey logo
4.6
(10.4K)
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User insights about the surveys & feedback feature

Reviewers appreciate SurveyMonkey's user-friendly interface and its ability to create and distribute surveys effortlessly. They find it valuable for collecting mass responses and feedback from various stakeholders, including employees, clients, and donors. Users highlight the customization options and the ease of tracking and analyzing feedback. They say SurveyMonkey is effective for gathering honest and anonymous feedback, which is crucial for improving services and understanding customer needs. Additionally, they mention its versatility in creating different types of surveys and its importance in business decision-making.
“Surveys & feedback feature enabled our team to gather valuable feedback from employees, management and clients which was instrumental in gauging employee and client satisfaction over time.”
EO

Esther O.

Business Planning Analyst

“The Surveys and Feedback feature allows me to manage my published/shared surveys and responses very easily. This feature is critical for marketing analysis efforts.”
Verified reviewer profile picture

Dayna T.

Director of Marketing & Communications

Forms Automation key features coverage

SurveyMonkey offers 5 out of the 6 key features for Forms Automation software identified by reviewers:

Customizable Forms4.5
Customizable Fields4.5
Mobile Access4.6
Forms Creation & Design4.4
Data Import/Export4.3
Electronic Signature

Pros and cons based on 10,421 verified reviews

65% of users rated SurveyMonkey 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,421 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective feedback collection

Efficient poll creation

Cons:

Expensive and limited plans

See pros and cons details

Pricing

Starting price:$30 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Google Forms logo
4.7
(11.3K)
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User insights about the surveys & feedback feature

Users find Google Forms easy to build and use for surveys and feedback collection. They appreciate its user-friendly interface, customization options, and the ability to quickly deploy surveys. Reviewers mention the importance of Google Forms in gathering insights from employees and customers, which helps drive strategy and improve products. They highlight the instant access to feedback, graphical data representation, and integration with other Google tools. However, some users note limitations in customization and advanced features. Overall, they consider it a powerful and accessible tool for collecting and analyzing feedback.
“Creating survey & Feedback forms in google is easy, we have prebuilt templates which we can edit or use it as it is. Google Forms is also famous for taking feedback and conducting surveys. It is available in both free and paid version that is the best part.”
Verified reviewer profile picture

Mehandi I.

Sales and Marketing Automation Expert

“I like Surveys and Feedback in Google Forms because it allow for customization of questions,themes,and layouts,making it simple to tailor surveys to specific requirements.”
Verified reviewer profile picture

Olden F.

Freelancer

Forms Automation key features coverage

Google Forms offers 5 out of the 6 key features for Forms Automation software identified by reviewers:

Customizable Forms4.5
Customizable Fields4.5
Mobile Access4.6
Forms Creation & Design4.5
Data Import/Export4.5
Electronic Signature

Pros and cons based on 11,354 verified reviews

71% of users rated Google Forms 5 out of 5 stars, while 0% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 11,354 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Facilitates team coordination

Enhances educational processes

Effective feedback mechanism

Cost-effective solution for surveys

Efficient data gathering

Cons:

Functional constraints

Requires constant internet

Limited design options

Restricted media integration

See pros and cons details

Pricing

Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Forms Automation Software with Surveys & Feedback in 2026

Google Workspace logo

Collaboration application suite for teams

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Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

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Google Forms logo
Category Leaders

Create custom forms for surveys & questionnaires

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Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

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SurveyMonkey logo

Online survey and feedback collection platform

learn more
Streamline data collection with SurveyMonkey forms. Integrate with 200+ business tools to automate follow-ups, trigger actions based on submissions, and track responses in real-time. From registrations to payments, our powerful AI-powered platform helps you save time and turn data into action.

Read more about SurveyMonkey

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Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

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An all-in-one forms automation app that's powerful, affordable, and easy to use, especially for the mobile workforce. Start for free!

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Digitize your forms and turn responses into workflows easily with monday's no-code platform. Start easily with a pre-made template, and easily change, edit or add what you need to fit your workflow. Create your forms in minutes, and embed your form anywhere or share a link to get responses instantly

Read more about monday.com

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Vagaro logo

All-in-one software for beauty, wellness, & fitness pros

learn more
Vagaro is the best online forms & customer profile management system. Your clients can fill in forms, waivers, surveys & more. Try Vagaro for FREE today! 

Read more about Vagaro

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Jotform logo
Category Leaders

Cloud-based form builder tool for digital forms.

learn more
Jotform helps you create online forms and collect data, all without needing to write a single line of code.

Read more about Jotform

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Smartsheet logo

Online work execution platform for businesses of all sizes

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Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

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Wrike logo

AI powered workflow management platform

learn more
Wrike is an AI-powered enterprise work management platform that enables teams to build, connect, and scale workflows with comprehensive visibility. The software offers task management, resource planning, and visual collaboration tools alongside AI agents that automate routine tasks. Wrike integrates with numerous applications including Microsoft, Google, and Adobe products while providing enterprise-grade security with role-based access control.

Read more about Wrike

Users also considered
Typeform logo

Interactive form builder for data collection

learn more
Typeform is an online form builder that enables users to create interactive forms, surveys, quizzes, and polls through a drag-and-drop interface. The platform offers conditional logic, form branching, and pre-fill functionality to customize the form experience. It includes integrations with tools such as Salesforce, Google Sheets, Slack, and Zapier for automated workflows and provides GDPR-ready and HIPAA-compliant security features with data encryption and single sign-on access.

Read more about Typeform

Users also considered
SurveyLegend logo

Mobile-friendly survey management platform

learn more
SurveyLegend enables you to create mobile-friendly surveys, forms, & polls with ease—now with advanced form automation. Streamline data collection, cut manual tasks, & eliminate errors. Automate workflows, trigger actions, & save time while capturing accurate, actionable responses effortlessly.

Read more about SurveyLegend

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pdfFiller logo

Online PDF form filler & editor

learn more
pdfFiller is an online form and document management system for editing, printing, downloading, sending, and converting documents. The cloud-based system offers eSignature capabilities, a PDF editor, form builder, authentication features, and native Android and iOS mobile applications.

Read more about pdfFiller

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Process Street logo
Category Leaders

AI-enabled compliance operations platform.

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Process Street is an AI-powered compliance operations platform that turns policies into automated workflows, enabling teams to manage controlled documents, run no-code processes, and stay audit-ready.

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Submittable logo

Grant management and CSR software

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Submittable provides grant management and corporate social responsibility software for foundations, governments, and corporations. The platform enables organizations to build customizable application forms, manage review processes, and track program budgets in real time without technical expertise. It includes features for fraud prevention, impact reporting, and automated workflows that help streamline administrative tasks.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 free form builder used by over 12 million companies worldwide. External (website) and internal (requests) forms. Natively integrated with Bitrix24 CRM and form automation features.

Read more about Bitrix24

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IntakeQ logo
Category Leaders

Web-based intake forms management software

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IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with their patients prior to appointments

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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TrueContext logo

The field service workflow platform for the connected worker

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TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale.

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Pipefy logo

Cloud-based and AI-powered process orchestration platform

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Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

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Formaloo logo
Category Leaders

Your Business Data OS

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Stop collecting data through boring forms. Start building apps & live presentations that actually engage your audience.

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Microsoft Forms logo

Data collection, analysis and feedback sharing using forms

learn more
The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.

Read more about Microsoft Forms

Users also considered
CustomerHero logo

Online survey creator and feedback collection

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Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more

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Fulcrum logo

Fulcrum – built for the field, elevated by AI.

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Fulcrum is a field-first SaaS platform that automates field data collection and inspections. It streamlines workflows, integrates with GIS, and uses AI-powered tools like FastFill to boost accuracy and efficiency. Trusted globally, Fulcrum helps teams work smarter and drive digital transformation.

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Pointerpro logo

Assessments and surveys for generating personalized reports

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Pointerpro is an all-in-one assessment software platform that enables users to create online assessments and automatically generate personalized PDF reports for respondents. The platform features a drag-and-drop report builder, scoring capabilities, and multiple assessment types including personality tests, risk assessments, and surveys, while maintaining ISO 27001 certification for data security.

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Award Force logo

Awards management software

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Award Force is award-winning software for forms automation to manage submissions online.

Designed for performance and function, its fast, secure and a great experience for submitters, evaluators and form managers.

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Key features for Forms Automation software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Customizable Forms: Users value customizable forms for their ability to tailor form design, themes, and questions to meet specific needs, improve data collection and enhance user engagement. 95% of reviewers rated this feature as important or highly important.
  • Customizable Fields: Reviewers highlight the flexibility of customizable fields, allowing various question types and formats, which leads to more accurate data collection and better user experience. 95% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users appreciate mobile access for its convenience and ability to create, edit, and respond to forms on the go, ensuring continuous productivity and flexibility. 92% of reviewers rated this feature as important or highly important.
  • Forms Creation & Design: Reviewers emphasize the ease of form creation and design, with features like drag-and-drop builders, templates, and customizable themes, catering to diverse business needs. 92% of reviewers rated this feature as important or highly important.
  • Data Import/Export: Reviewers find data import/export capabilities beneficial for seamless integration, data analysis, and efficient data management across multiple platforms. 90% of reviewers rated this feature as important or highly important.
  • Electronic Signature: Users value electronic signature functionality for enabling secure, efficient document signing within forms, streamlining processes and reducing paperwork. 85% of reviewers rated this feature as important or highly important.