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AISERA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI service management
Table of Contents
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AISERA - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: November 2025
AISERA overview
What is AISERA?
AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.
AI Service Desk integrates with a variety of knowledge bases, web crawlers, collaboration apps, and more to convert unstructured knowledge for autonomous knowledge resolution. Advanced conversational AI capabilities such as intent disambiguation, intent matching, context switching, and exception handling provide Natural Language-driven, human-like conversational interactions. AI Service Desk can import multiple service catalogs from existing systems to serve answers, escalate issues to connected ticketing systems, and continuously learns from previous tickets, conversation logs, and knowledge sources.
Starting price
per year
Alternatives
with better value for money
AISERA’s user interface
AISERA reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7/10
5
4
3
2
1
1
1
0
0
0
AISERA's features
Features rating:
AISERA alternatives
AISERA
Starting from
1
Per year
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Starting from
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Starting from
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Enterprise Bot
Starting from
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AISERA pricing
Value for money rating:
Starting from
1
Per year
Per Feature
User opinions about AISERA price and value
Value for money rating:
AISERA integrations (36)
AISERA support options
Typical customers
Platforms supported
Support options
Training options
AISERA FAQs
AISERA has the following typical customers:
Large Enterprises, Non Profit
These products have better value for money
Q. What languages does AISERA support?
AISERA supports the following languages:
English
Q. Does AISERA offer an API?
No, AISERA does not have an API available.
Q. What level of support does AISERA offer?
AISERA offers the following support options:
24/7 (Live rep), Chat