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Call Center Workforce Management Software for Non Profit (2026)

Last updated: February 2026

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29 software options

Insightful logo

Workforce Productivity & Analytics

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Insightful is available for Non Profit and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Dynamics 365 logo

ERP and CRM applications from Microsoft

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Dynamics 365 is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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Talkdesk logo

Cloud-based contact center & customer experience platform

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Talkdesk is available for Non Profit and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Salesforce Service Cloud is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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Bitrix24 logo

Your ultimate workspace

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Bitrix24 is available for Non Profit and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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CXone Mpower logo

Cloud-based contact center software

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CXone Mpower is available for Non Profit and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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Five9 logo

Cloud contact and call center software

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Five9 is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX is available for Non Profit and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Playvox logo

WEM Software for customer service teams.

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Playvox is available for Non Profit and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support.

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RingCX logo

AI-powered contact center

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RingCX is available for Non Profit and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Aspect Workforce logo

Empower your team and streamline operations with Aspect WFM.

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Aspect Workforce is available for Non Profit and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, Phone Support.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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ZIWO is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

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Nextiva Contact Center is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinklr is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Sharpen logo

Happy Agents. Happy Customers.

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Sharpen is available for Non Profit and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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PanTerra Streams logo

AI-powered unified communications & collaboration.

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PanTerra Streams is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is available for Non Profit and offers the following support options: Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum.

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BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

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BroadVoice Cloud PBX is available for Non Profit and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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OXON logo

Cloud-based contact center management software

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OXON is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, 24/7 (Live rep).

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Sales Sling logo

Cloud based auto dialer & lead management platform

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Sales Sling is available for Non Profit and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is available for Non Profit and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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RingCentral Engage Voice logo

Outbound contact center software for business of all sizes

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RingCentral Engage Voice is available for Non Profit and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum.

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Alvaria Cloud logo

The Premier Enterprise Cloud Contact Center Solution

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Alvaria Cloud is available for Non Profit and offers the following support options: Email/Help Desk, Phone Support, Chat, 24/7 (Live rep), Knowledge Base.

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Ytel logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Ytel is available for Non Profit and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Contact Center as a Service (CCaaS) logo

Unified communicate management software for contact centers

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Contact Center as a Service (CCaaS) is available for Non Profit and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support.

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