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Top Rated Chatbot Software with Proactive chat

Last updated: November 2026

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221 software options

Text logo

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Glassix logo

One inbox, countless smiles

Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Gladly logo

Cloud-based customer service platform

Gladly AI assistant Sidekick automates chat support with context-aware, on-brand responses—no integrations or dev work required.

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HelpCrunch logo

Cloud-based customer communication platform for SMBs

Cloud-based customer communication platform combining live chat, shared inbox, and email marketing for web and mobile businesses.

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Tidio logo

Aill-in-one customer support software with AI features

Tidio is a customer support chatbot platform. Resolve issues, improve sales, and generate leads with rules-based chatbots (Flows) or offload your work on Lyro, Tidio's AI agent for customer service, to resolve up to 64% of all tickets without human intervention.

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Chaport logo

Multi-channel live chat and chatbot software for business

Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

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Smith.ai AI Receptionist logo

Smith.ai: A superior 24/7 customer engagement solution.

Smith.ai is the most adaptable AI-powered customer engagement solution that captures & converts leads 24/7.

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AlignedAI logo

AI assistant for pastors and church leaders

AlignedAI is an AI platform for pastors and church leaders, tailored to doctrinal traditions and Bible translations. It features an AI sermon generator, Bible study tools with Strong's concordance, and a personal assistant for daily briefs and scheduling. It repurposes sermons into devotionals and studies, offers church automation with 40+ integrations, and includes meeting recording functionality.

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Birdeye logo

Cloud-based agentic marketing for multi-location brands

Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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LiveAgent logo

AI help desk for email, chat and calls from $15 per agent

Cloud-based customer service platform for businesses of all sizes, combining live chat, AI chatbot, email ticketing, and call center.

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Rasayel logo

Cloud-based WhatsApp sales platform for B2B teams

Cloud-based WhatsApp platform for B2B sales and support teams, featuring a shared inbox, AI chat assistance, and pipeline management.

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ProProfs Chat logo

AI resolves. Humans close.

ProProfs Chat is the easiest live chat and AI customer service agent for instant, automated support. It is built for marketing, sales, and support teams across industries that want an easy live chat and AI customer service agent for instant, automated support, and stronger engagement.

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LiveChat logo

AI-based live chat for customer support and sales teams

LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

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Comm100 logo

Omnichannel customer engagement for any business

Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

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Zipchat logo

One AI Agent to run, sell, and scale your e-commerce.

Zipchat powers the new era of Agentic Commerce. One AI Agent sells, supports, and markets for your store automatically. No flows, no complex setups. Just set a goal and Zipchat acts instantly across channels, boosting conversions with human-like conversations.

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Amio logo

Amio helps you create AI chatbots for your e-shop.

Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them

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Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

Don't work harder, work smarter. Automate customer care processes to help save your online business loads of time, money, and resources, all while increasing sales and boosting your conversion rates. Don’t know how to set up a chatbot? Smartsupp offers chatbot templates to help you get started.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Mindset AI logo

Cloud PaaS for embedding AI agents in B2B SaaS

Search — Ask — Do. AI-powered Chatbot Agents That Make Your Content Shine & Engage Users. Get A Personalized Demo!

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

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Moveo.AI logo

Power the Toughest Conversations

Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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EnquiryBot logo

Increase Enquiries & Sales. Get More Organised & Save Money

Enquirybot’s chatbot is a customizable bot which can be easily added to your website and is compatible with all website platforms including WordPress.

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Crisp logo

All-in-one multi-channel solution for customer messaging

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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Helpwise logo

Communication and workflow management software

Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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