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SMS Survey Software with Alerts/Notifications (2026)

Last updated: February 2026

SMS Survey Software Key Features

    Based on 140 user opinions, we identified 6 features that are important for any product in SMS Survey Software

  • SMS Messaging

    Send messages via SMS

    Average user rating

    4.6

  • Message Personalization

    Personalize text messages using templates and custom fields

    Average user rating

    4.5

  • Mass Texting

    Send messages to multiple subscribers at the same time

    Average user rating

    4.5

  • 2-Way Messaging

    Send and receive text messages to communicate with clients or prospects in real-time

    Average user rating

    4.6

  • Survey Builder

    Create and manage surveys

    Average user rating

    4.6

  • Contact Management

    Manage, organize, and store contact information

    Average user rating

    4.2
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37 software options

Pony Express HQ logo

Pony Express HQ

Cloud-based SMS text messaging marketing solution

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Pony Express HQ is an online SMS text messaging marketing solution which enables businesses & communities to send and receive SMS text messages with deals, updates, and information to large groups of customers. Pony Express HQ is built for non-technical teams with no training required.

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Sinch Engage logo

Sinch Engage

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is an all-in-one messaging platform made to build, send, and track results for SMS surveys. Collect feedback, run polls, and measure customer satisfaction via the mobile channels your customers love. Fully CRM-integrated, 100% secure & compliant, 24/7 support. 

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Textmagic logo

Textmagic

Unified platform for managing business communication

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TextMagic provides a comprehensive business communication platform that combines SMS and email messaging capabilities in one unified interface. The service enables businesses to send mass text campaigns, schedule messages, and manage two-way conversations across multiple channels including SMS, email, WhatsApp, and Facebook. TextMagic offers features such as personalized messaging with dynamic fields, delivery tracking, and AI-powered response suggestions to help teams collaborate efficiently.

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SlickText logo

SlickText

The #1 Rated SMS Marketing Service

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SlickText is the #1 rated SMS marketing platform. We help businesses connect with their customers through texting.

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Avochato logo

Avochato

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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ClickSend logo

ClickSend

Cloud-based solution for handling business communication

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ClickSend is designed to help businesses send and receive SMS, MMS, voice, email, direct mail, and more within a single communication platform. Whether it is an SMS blast via the dashboards or automated texts via API, it lets users choose a global SMS gateway and get access to a full communications suite.

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QuestionPro logo

SaaS survey solution for gaining insights

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QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis.

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TXT180 logo

Bulk SMS & text marketing for all types of businesses

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TXT180 is a mass text marketing software that offers automatic billing, text message scheduling, auto-responders, and free inbound messages

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SimpleTexting logo

Text messaging for business, made simple and scalable

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SimpleTexting is an SMS marketing and business texting platform that helps teams send campaigns, manage two-way conversations, and automate messaging at scale with features like MMS, segmentation, API access, and compliance tools.

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Alchemer logo

Customer experience management and online survey platform

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Alchemer provides comprehensive customer experience management and online survey software that transforms feedback into actionable insights. The platform offers flexible survey tools, real-time digital feedback collection, and AI-powered text analysis capabilities. With over 400 business system integrations and workflow automation features, Alchemer enables organizations to connect customer feedback directly to their existing business systems.

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TextP2P logo

SMS Marketing and Ringless Voicemail Drops with Automation

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TextP2P offers in text surveys without any external links in order for participants to the take the survey. This means your response rates will be 10X! TextP2P provides single choice, multiple choice, or qualitative answers. All responses are graphed and detailed responses can be exported.

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EZ Texting logo

Streamlined mass texting for instant engagement.

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EZ Texting is an SMS marketing platform that enables businesses to send mass text and multimedia messages to their audiences. The software offers features including two-way conversational texting, automated workflows, contact management tools, and compliance safeguards that align with industry regulations. EZ Texting provides analytics capabilities that allow users to track campaign performance and optimize their messaging strategies.

Read more about EZ Texting

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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Run SMS campaigns, send reminders, and collect feedback with SMS surveys. Engage customers faster and turn texts into actions.

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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Trumpia logo

Communication platform for SMS marketing campaigns

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Trumpia is an automated communications platform offering comprehensive mobile messaging capabilities across multiple channels. The system features mass SMS and MMS messaging, automation tools with customizable filters and rules, and enterprise-level user management organized by roles, departments, and locations. Trumpia integrates with Salesforce and provides API access for custom integration with existing business systems.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

Read more about Mobile Text Alerts

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DialMyCalls logo

Mass notification solution

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DialMyCalls is a mass notification solution that helps educational institutes, religious organizations, and businesses broadcast text, voice, and email messages to individuals and groups. Administrators can use the text-to-speech technology to create audio messages in multiple voices and languages.

Read more about DialMyCalls

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websms logo

Worldwide messaging service

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The Messaging Portal by LINK Mobility is a service for companies to send messages worldwide via delivery channels such as SMS, WhatsApp, and Threema which can be selected by the customer. These particular services are utilized according to their respective advantages and disadvantages.

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GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

Read more about GetFeedback

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Sinch MessageMedia logo

Mobile messaging global leader with an easy-to-use platform.

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Sinch MessageMedia is a mobile messaging solutions for small to large-sized businesses. Send and manage texts from web, email or API to engage customers through mobile experiences. Reach them via the channel of their choice – SMS, socials, and 85+ integrations – and maximize ROI, effortlessly.

Read more about Sinch MessageMedia

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Heymarket logo

Business text messaging for teams

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Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

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TrueDialog logo

Enterprise-grade SMS text messaging platform with SMS API

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TrueDialog is a cloud-based, enterprise SMS text messaging platform for business, higher education and developers. Built to support large enterprises, the platform features mass texting along with a unique feature that enables team-based, 2-way personalized texting conversations at scale. Built for call center reps.

Read more about TrueDialog

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UltraSMSScript logo

The Ultimate Text Message & SMS Marketing Software Platform

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UltraSMSScript is a fully-featured, white-labeled SMS Software platform designed to serve startups, SMEs, ad/media agencies, and marketing providers. Businesses can pay a 1-time fee for the platform and install UltraSMSScript on their own servers. They can also allow UltraSMSScript to host it for them using the monthly hosted plans!

Read more about UltraSMSScript

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