Pros
Qmarkets' famous flexibility has really impressed us from day one. Not only in terms of the platform functionality, but also in the approach taken by the Qmarkets team themsleves. The workflow requirements of our client were quite complex to begin with, and had to be adjusted several times throughout the process. However our requests were always handled quickly and professionally by the relevant team members. The support we received in ensuring the success of this project was second-to-none. As for features, the engagement tools really helped us to keep participation rates at a high, and the automated email alerts and reminders kept the whole team up to date. Reporting was also strong, with the team developing a custom dashboard to highlight our unqiue KPIs. All in all we have been very satisfied with our experience using this software, and would highly recommend other companies with mature innovation programs to choose Qmarkets.
Cons
While Qmarkets does offer project management functionality built in to the platform, for us it wasn't quite as powerful as our existing purpose-built project management software. However, Qmarkets was actually able to integrate directly into our PPM software so in the end we had the best of both worlds. Another downside was the mobile version of the platform which at times performed badly. However since our last project we understand that Qmarkets has released a new responsive version of the software which is optimized for use across all devices, including mobile.
Rating breakdown
Pros
highly configurable software,
Easy exchanges with the Qmarkets team.
Listen to the Customer with reactivity
Cons
Regression of the software from time to time (related to upgrades?)
French translations that are not optimal
Thank you for your positive review Ronan! As one of our biggest implementations in France we've been very proud to support you in achieving your innovation vision! In our newer software versions, risk of regression has been vastly reduced across all of our custom platforms so hopefully this will no longer be an issue. Likewise, our latest self-admin tools now allow clients to adjust translations within the platform itself, helping you to fine-tune the system to reflect your preferred terminology!
Rating breakdown
Likelihood to recommend: 9/10
Pros
The software is user friendly, and allows companies to collect in a smart and fast way a lot of new ideas.
Furthermore, it's easy to manage the ideas.
Cons
I would like ALSO some statistics user-oriented and not only ideas-oriented.
Hi Sara! Thanks very much for taking the time to post this review.
We're happy to read that our platform has made it easy for you to manage your ideas. In response to the point you raised regarding user-oriented statistics, the Qmarkets platform does, in fact, allow you to generate them for a variety of activities. Via our reporting features, you can review KPIs relating to system access (visits vs. unique visitors), engagement levels (looking at different degrees of engagement for tasks and the percentage of overall engaged users), as well as performance and workload statistics.
If you'd like to find out more about how you can access and leverage these user statistics on your platform, or you have any other questions regarding Qmarkets' software, please don't hesitate to contact us. We wish you all the best with your future innovation endeavours!
Rating breakdown
Likelihood to recommend: 10/10
Our collaboration with Qmarkets started few years ago and we are very satisfied with their work. Their platform for idea management helped us to generate great and valuable ideas from colleagues within our company. The Qmarkets platform was successfully configured to meet our precise requirements including security needs, visual design, gamification and scalability.
Thank you for your feedback Sara - we're glad that you've had such a positive experience using our software! It's been a pleasure to work with you and your company.
Rating breakdown
Likelihood to recommend: 9/10
A large pool of ideas, allocation of valuable ideas, alignment of innovation strategy with action items
Pros
Highly responsive, intuitive and effective content management and screening mechanisms, great gamification possibilities and very professional support team
Cons
Translation to Hebrew requires additional work and furthermore, some of the reports need fine tunning and adjustments
Rating breakdown
Likelihood to recommend: 10/10
Contact Qmarkets for pricing information.
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