Igloo Features

Igloo

Multi-channel communication platform for internal discovery

4.56/5 (34 reviews)

Igloo Features In Depth

Customization

Igloo is extremely customizable. You can perform simple changes like updating the background, logo, icons, and fonts for a more branded look and feel. While the platform is remarkably malleable, Igloo also has an in-house team of designers and experts to help you customize your community to fit your work processes. They can rearrange spaces, modify the platform appearance and layout, set up different sets of permissions, update widgets, and reorganize your blogs, wikis, or forums.

Igloo also offers add-ons such as custom profiles and reports, multilingual user interface and content, and authentication. Quotes can be requested for each customization or upgrade you deem necessary.

File Sharing

File sharing is a staple for most collaborative endeavors. With Igloo, file sharing within and outside the company is made easier, as you only need to drag and drop files from your computer to their destination folders in the Igloo database. Virtually any file type can be securely uploaded, viewed, and downloaded.

Igloo’s document management system also has added capabilities such as version tracking, permissions, ratings, commenting, and archiving. Files can be structured any way you want, and Igloo can be used as a shared drive.

Employee Directory

Igloo offers a searchable people directory where users have detailed profiles about themselves and their expertise. As a result, matching tasks with employees with the right set of skills is no longer a time-consuming exercise. Experts are easily identified, and connecting with colleagues is done in a few clicks, regardless of their departments or locations around the world.

Global Calendars

Global calendars can be set up and shared in Igloo so everyone is apprised of important company events. Users can also create group-specific calendars to be displayed within a dedicated workspace for each department, project, or community. Such calendars can contain dates like project delivery due dates, scheduled meetings or brainstorming sessions, post-project assessments, and so on.

Events from Google or Outlook can be directly published to your Igloo calendars. Similarly, events from your Igloo calendar can be exported to your personal calendar.

Corporate Communication Management

Team collaboration is founded on effective communication, and Igloo offers numerous options for companies to better manage their corporate communications. Microblogging lets users ask questions and share ideas or information in real time. Discussion threads can be created, which can later be referenced for clarification.

The blogging tool enables companies to post longer updates, and direct messages can be sent to other users, whether to a single user or an entire distribution list.

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity/News Feed
Administrative Reporting
Advertising Management
Alerts/Notifications
Application Management
Audit Trail
Benchmarking
Blogs
Brainstorming
CRM
Calendar Management
Calendar Sync
Cataloging/Categorization
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Decision Support
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Email Management
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Sharing
Forum / Discussion Board
Full Text Search
Group Management
Jobs Board
Knowledge Base Management
Knowledge Management
Meeting Management
Mobile Access
Multi-Language
Newsletter Management
Online Forums
Policy Management
Private Network
Progress Tracking
Project Management
Projections
Real Time Notifications
Real-Time Chat
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
SEO Management
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Social Media Integration
Social Promotion
Surveys & Feedback
Tagging
Task Management
Task Progress Tracking
Text Editing
Third Party Integrations
User Profiles
Version Control
Video Support
Visual Analytics
Website Management
Widgets
Wiki
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity/News Feed
Administrative Reporting
Advertising Management
Alerts/Notifications
Application Management
Audit Trail
Benchmarking
Blogs
Brainstorming
CRM
Calendar Management
Calendar Sync
Cataloging/Categorization
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Decision Support
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Email Management
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Sharing
Forum / Discussion Board
Full Text Search
Group Management
Jobs Board
Knowledge Base Management
Knowledge Management
Meeting Management
Mobile Access
Multi-Language
Newsletter Management
Online Forums
Policy Management
Private Network
Progress Tracking
Project Management
Projections
Real Time Notifications
Real-Time Chat
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
SEO Management
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Social Media Integration
Social Promotion
Surveys & Feedback
Tagging
Task Management
Task Progress Tracking
Text Editing
Third Party Integrations
User Profiles
Version Control
Video Support
Visual Analytics
Website Management
Widgets
Wiki
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity/News Feed
Administrative Reporting
Advertising Management
Alerts/Notifications
Application Management
Audit Trail
Benchmarking
Blogs
Brainstorming
CRM
Calendar Management
Calendar Sync
Cataloging/Categorization
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Decision Support
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Email Management
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Sharing
Forum / Discussion Board
Full Text Search
Group Management
Jobs Board
Knowledge Base Management
Knowledge Management
Meeting Management
Mobile Access
Multi-Language
Newsletter Management
Online Forums
Policy Management
Private Network
Progress Tracking
Project Management
Projections
Real Time Notifications
Real-Time Chat
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
SEO Management
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Social Media Integration
Social Promotion
Surveys & Feedback
Tagging
Task Management
Task Progress Tracking
Text Editing
Third Party Integrations
User Profiles
Version Control
Video Support
Visual Analytics
Website Management
Widgets
Wiki
Workflow Management
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Mobile apps

iOS App


0 reviews

Android App


0 reviews

Igloo Feature Reviews

25 reviewers had the following to say about Igloo's features:

Catherine S.

Igloo Implementation

2016-07-27

Posting documents and managing version controls is standard.

Pros

Document management

Cons

Pictures are too small and can't click to view larger

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Igloo

no

Source: Capterra
Helpful?   Yes   No
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Geoff S.

A good platform for managing projects and handling team collaboration

2019-12-31

Igloo was a good service for us as a small company, and is great for any start-up looking to streamline their collaborative processes.

Pros

Igloo is a simple, clean web based interface for project management and internal communication and collaboration. It offers a straight-forward approach to managing tasks and deliverables compared to other bloated services.

Cons

The last time I used Igloo, it could do with some additional project milestone and deliverable management features such as individual task assignment and progress updates.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nancy S.

Cool Functionality and Collaboration tool

2016-07-27

I'm in Igloo everyday and it has made my job in Compliance easier to track policy read and signoff and task follow through.

Pros

I like the broadcast functionality. Task workflow is good too at the document level.

Cons

I have many documents saved and frequently I like to search by the most recent date and time to find the document quicker rather than the alphabetic view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine G.

Trusty for Billtrust

2016-07-27

It is extremely easy to post content and monitor who sees it.

Pros

Ease of use - straightforward interface

Cons

version control is a little funky

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 1-10 employees)

Too basic and poor notifications

2019-12-03

Sharing documents across different team members was ok, but the calendar feature is very poor

Pros

It's an ok product to use as a file repository, but it's too basic once you reach certain complex requirements

Cons

The notifications are very poor.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayne K.

Evaluation of Igloo

2016-07-11

I routinely use Igloo to view company announcements that are broadcast across multiple sites within our Intranet, and I also use it to access and upload files that are used across multiple departments within our organization.

Pros

It is also helpful that Igloo supports a variety of file types.

Cons

I recently received some helpful instruction from a fellow employee about uploading a more recent version of a document without having to delete the prior document and running the risk of messing up the path/location of the document (important because other departments link to that document from their own Igloo pages).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Igloo

I've gone to the Igloo site several times, and aside from some 100-second promotional clip., I can't find any "How To" videos when it comes to using Igloo. I think you could do a better job on this; I realize this is highly customizable, but stuff like broadcasting site announcements and doing lookups of employees is fairly basic stuff.

Source: Capterra
Helpful?   Yes   No
Read more
Abraham A.

Building Funnels is pretty easy with this

2021-05-12

I would say fair enough

Pros

The drag and drop feature is important to me.

Cons

It still doesn't have some very important integration features for me

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Olivia T.

The most user friendly intranet you could ever ask for!

2016-07-12

Igloo makes collaboration on an intranet fun, easy and stress free...what more could you ask for?

Pros

We have a large department that continually collaborates on certain files and folders in Igloo, so the fact that we can reserve or archive old material or versions is extremely helpful.

Cons

As easy as it is to use, sometimes it is too simple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Igloo

If you are contemplating using Igloo vs other products, go for Igloo. You will be extremely happy with your decision, and the team at Igloo is happy to work by your side throughout the entire process.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 51-200 employees)

Fantastic Intrant Platform

2019-03-23

Excellent from sales through to implementation and support.

Pros

There is no technical complexity to getting the software up and running, its all about communication and change management within your organization.

Cons

If anything I would say that they could build out the integrations a bit more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenine L.

The Billtrust Igloo "Trusty" Experience

2016-07-11

Our executive team had doubts that we could roll out a much needed knowledge management tool that came packaged within an Intranet system effectively.

Pros

Very easy to manage and maintain.

Cons

There are certain limitations to the software that makes it necessary for a more time consuming work -around. Igloo is working hard utilizing their Client Success resources to implement enhancements to address these limitations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Igloo

I would highly recommend getting executive and managerial buy in when you implement Igloo. We had strong support from our leadership team which really helped promote the Igloo tool as an effective new data sharing resource across the company.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 501-1000 employees)

Best platform for building a team portal!

2019-03-10

We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we conduct global interview events and how we resource multiple locations across the nation.

Pros

The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment!

Cons

It would also be great to be able to add contact cards directly to my mobile device from the directory feature.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James C.

Great Enterprise tool

2016-07-27

I was the executive who was tasked with sourcing an enterprise KM tool.

Pros

Deployed with very little support from our IT team. Business was able to stand this up very quickly. Fast adoption by employees. Need only a small team to administer it.

Cons

Does not integrate with gmail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Igloo

Just buy it you love it

Source: Capterra
Helpful?   Yes   No
Read more
David F.

Solid tool for business use

2016-07-27

this is a tool the business uses to accomplish our daily tasks and used as the basic medium for our internal communication

Pros

ease of use

Cons

lack of online training to guide new employees through

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Igloo

N/A

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 10001+ employees)

Very organized information platform!

2019-07-08

Pros

The layout is super customizable and easy to use.

Cons

Nothing negative stands out with Igloo yet! It has been a great transition for our company.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Leo M.

A software that is very easy to use

2019-05-13

Good experience. I would use this for years.

Pros

The feature that you can edit a document on MS office is a really great perk.

Cons

Looking up for some of the employees is difficult because we are somewhat thousands employed on our company. Still a good product on my opinion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jacquie B.

Verified Reviewer

Igloo is an intranet you'll actually like.

2015-03-02

Igloo is a cost effective, budget friendly, collaboration solution for us - we are 10 to 15 people geographically dispersed.

Pros

Real Time communication anytime to team members in Dubai or in Toronto Great Customer Service, very responsive company, easy to use product

Cons

Hoping they include "the ability to communicate and have face time" with our team within your own space in the near future.

Source: GetApp
Helpful?   Yes   No

Response from Igloo Software


Thank you very much for this wonderful review of our product. We are glad to hear you are enjoying your Igloo experience.
As for the ability to communicate and FaceTime with your team, while we do not offer videochats, you can most definitely set up "microblogs" (or dedicated social newsfeed) per team space where members of the same team can interact with each other. These feeds also allow for rich media (pictures, embedded videos, links, etc.). Hope this helps. Feel free to contact us for more information or to get help setting it up.

Read more
Jacob S.

Modern, Evolving Solution

2021-09-09

Pros

Igloo offers a robust feature set. Their customer service team is responsive, knowledegable, and helpful.

Cons

I often have to search through customer forums to find the solution to a question or issue that I assumed would be covered by standard knowledge base information.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy A.

A beautiful looking intranet software, but hard to set up

2018-07-02

Pros

It really is full featured and can be customized anyway that works for your organization.

Cons

Since it's so exceptionally customizable, it's hard to (1) determine the best way to set it up and (2) actually set it up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Tiffany M.

Where is it?

2016-07-15

I am excited about the idea of this site and use it daily but I am sure that there are many features that I could be utilizing more than the few I use currently.

Pros

The availability of information from all departments for our company.

Cons

I am also frustrated with the search feature and the non-existant date/time stamps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Igloo

Keep working to improve the functionality of the product, it is a great application.

Source: Capterra
Helpful?   Yes   No
Read more
Matt G.

Easy to use intranet solution! Loved to be able to get all of our useful information in one place

2017-09-08

Became more organized and moved information quicker to allow my team to be more efficient

Pros

allowed our team to gather useful information in one place, which we could search for later if needed.

Cons

so far I have not run into any cons. I really enjoy the way this functions and how it has helped my department. Maybe some of the setup was difficult at first, so be prepared for a slight learning curve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick D.

A solid intranet service for companies

2018-08-15

Pros

- Very easy to configure and deploy for your company - Users can maintain their own personal sites/information - Simple interface to add and modify information

Cons

- Not a fault of the software, but we had trouble with user buy-in that resulted in a slow ramp up process - User resistance was due in part to no comprehensive tutorial on how to navigate and use Igloo.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Barbara C.

Trusting Trusty

2016-07-13

So far I find uploading of files to be easy.

Pros

Too soon to tell.

Cons

Again not enough time to accurately answer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Igloo

Not at this time.

Source: Capterra
Helpful?   Yes   No
Read more
Jenine L.

It really is an Intranet tool we like!

2017-02-09

Love this tool.

Pros

Ability for all users in the community to maintain their own spaces.

Cons

Would like to see some future enhancements in the searching capability and other little areas of functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Igloo

Yes - if you implement make sure you get your managements support and identify leads across each department that will be responsible for the upkeep of their spaces.

Source: Capterra
Helpful?   Yes   No
Read more
Asher P.

Great Social Intranet!

2016-12-06

It's flexible, easy to use, and keeps our team members engaged.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joseph P.

Great alternative to Sharepoint

2016-07-27

Great alternative to Sharepoint, much easier to manage with a lot less resources.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more