Igloo is extremely customizable. You can perform simple changes like updating the background, logo, icons, and fonts for a more branded look and feel. While the platform is remarkably malleable, Igloo also has an in-house team of designers and experts to help you customize your community to fit your work processes. They can rearrange spaces, modify the platform appearance and layout, set up different sets of permissions, update widgets, and reorganize your blogs, wikis, or forums.
Igloo also offers add-ons such as custom profiles and reports, multilingual user interface and content, and authentication. Quotes can be requested for each customization or upgrade you deem necessary.
File sharing is a staple for most collaborative endeavors. With Igloo, file sharing within and outside the company is made easier, as you only need to drag and drop files from your computer to their destination folders in the Igloo database. Virtually any file type can be securely uploaded, viewed, and downloaded.
Igloo’s document management system also has added capabilities such as version tracking, permissions, ratings, commenting, and archiving. Files can be structured any way you want, and Igloo can be used as a shared drive.
To share files, simply drag them from your desktop to the Igloo destination folder.
Igloo offers a searchable people directory where users have detailed profiles about themselves and their expertise. As a result, matching tasks with employees with the right set of skills is no longer a time-consuming exercise. Experts are easily identified, and connecting with colleagues is done in a few clicks, regardless of their departments or locations around the world.
Global calendars can be set up and shared in Igloo so everyone is apprised of important company events. Users can also create group-specific calendars to be displayed within a dedicated workspace for each department, project, or community. Such calendars can contain dates like project delivery due dates, scheduled meetings or brainstorming sessions, post-project assessments, and so on.
Events from Google or Outlook can be directly published to your Igloo calendars. Similarly, events from your Igloo calendar can be exported to your personal calendar.
Team collaboration is founded on effective communication, and Igloo offers numerous options for companies to better manage their corporate communications. Microblogging lets users ask questions and share ideas or information in real time. Discussion threads can be created, which can later be referenced for clarification.
The blogging tool enables companies to post longer updates, and direct messages can be sent to other users, whether to a single user or an entire distribution list.
Most popular features of all Collaboration apps
25 reviewers had the following to say about Igloo's features:
Posting documents and managing version controls is standard.
Igloo was a good service for us as a small company, and is great for any start-up looking to streamline their collaborative processes.
Pros
Igloo is a simple, clean web based interface for project management and internal communication and collaboration. It offers a straight-forward approach to managing tasks and deliverables compared to other bloated services.
Cons
The last time I used Igloo, it could do with some additional project milestone and deliverable management features such as individual task assignment and progress updates.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
I'm in Igloo everyday and it has made my job in Compliance easier to track policy read and signoff and task follow through.
Pros
I like the broadcast functionality. Task workflow is good too at the document level.
Cons
I have many documents saved and frequently I like to search by the most recent date and time to find the document quicker rather than the alphabetic view.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
It is extremely easy to post content and monitor who sees it.
Sharing documents across different team members was ok, but the calendar feature is very poor
I routinely use Igloo to view company announcements that are broadcast across multiple sites within our Intranet, and I also use it to access and upload files that are used across multiple departments within our organization.
Pros
It is also helpful that Igloo supports a variety of file types.
Cons
I recently received some helpful instruction from a fellow employee about uploading a more recent version of a document without having to delete the prior document and running the risk of messing up the path/location of the document (important because other departments link to that document from their own Igloo pages).
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Igloo
I've gone to the Igloo site several times, and aside from some 100-second promotional clip., I can't find any "How To" videos when it comes to using Igloo. I think you could do a better job on this; I realize this is highly customizable, but stuff like broadcasting site announcements and doing lookups of employees is fairly basic stuff.
I would say fair enough
Pros
The drag and drop feature is important to me.
Cons
It still doesn't have some very important integration features for me
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
Igloo makes collaboration on an intranet fun, easy and stress free...what more could you ask for?
Pros
We have a large department that continually collaborates on certain files and folders in Igloo, so the fact that we can reserve or archive old material or versions is extremely helpful.
Cons
As easy as it is to use, sometimes it is too simple.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Igloo
If you are contemplating using Igloo vs other products, go for Igloo. You will be extremely happy with your decision, and the team at Igloo is happy to work by your side throughout the entire process.
Excellent from sales through to implementation and support.
Pros
There is no technical complexity to getting the software up and running, its all about communication and change management within your organization.
Cons
If anything I would say that they could build out the integrations a bit more.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Our executive team had doubts that we could roll out a much needed knowledge management tool that came packaged within an Intranet system effectively.
Pros
Very easy to manage and maintain.
Cons
There are certain limitations to the software that makes it necessary for a more time consuming work -around. Igloo is working hard utilizing their Client Success resources to implement enhancements to address these limitations.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Igloo
I would highly recommend getting executive and managerial buy in when you implement Igloo. We had strong support from our leadership team which really helped promote the Igloo tool as an effective new data sharing resource across the company.
We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we conduct global interview events and how we resource multiple locations across the nation.
Pros
The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment!
Cons
It would also be great to be able to add contact cards directly to my mobile device from the directory feature.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I was the executive who was tasked with sourcing an enterprise KM tool.
Pros
Deployed with very little support from our IT team. Business was able to stand this up very quickly. Fast adoption by employees. Need only a small team to administer it.
Cons
Does not integrate with gmail.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Igloo
Just buy it you love it
this is a tool the business uses to accomplish our daily tasks and used as the basic medium for our internal communication
Pros
ease of use
Cons
lack of online training to guide new employees through
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Igloo
N/A
Good experience. I would use this for years.
Pros
The feature that you can edit a document on MS office is a really great perk.
Cons
Looking up for some of the employees is difficult because we are somewhat thousands employed on our company. Still a good product on my opinion.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Igloo is a cost effective, budget friendly, collaboration solution for us - we are 10 to 15 people geographically dispersed.
Pros
Real Time communication anytime to team members in Dubai or in Toronto Great Customer Service, very responsive company, easy to use product
Cons
Hoping they include "the ability to communicate and have face time" with our team within your own space in the near future.
Thank you very much for this wonderful review of our product. We are glad to hear you are enjoying your Igloo experience.
As for the ability to communicate and FaceTime with your team, while we do not offer videochats, you can most definitely set up "microblogs" (or dedicated social newsfeed) per team space where members of the same team can interact with each other. These feeds also allow for rich media (pictures, embedded videos, links, etc.). Hope this helps. Feel free to contact us for more information or to get help setting it up.
Pros
Igloo offers a robust feature set. Their customer service team is responsive, knowledegable, and helpful.
Cons
I often have to search through customer forums to find the solution to a question or issue that I assumed would be covered by standard knowledge base information.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
It really is full featured and can be customized anyway that works for your organization.
Cons
Since it's so exceptionally customizable, it's hard to (1) determine the best way to set it up and (2) actually set it up.
Rating breakdown
Time used: Free Trial
Frequency of use: Daily
Likelihood to recommend
I am excited about the idea of this site and use it daily but I am sure that there are many features that I could be utilizing more than the few I use currently.
Pros
The availability of information from all departments for our company.
Cons
I am also frustrated with the search feature and the non-existant date/time stamps.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Igloo
Keep working to improve the functionality of the product, it is a great application.
Became more organized and moved information quicker to allow my team to be more efficient
Pros
allowed our team to gather useful information in one place, which we could search for later if needed.
Cons
so far I have not run into any cons. I really enjoy the way this functions and how it has helped my department. Maybe some of the setup was difficult at first, so be prepared for a slight learning curve.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
- Very easy to configure and deploy for your company - Users can maintain their own personal sites/information - Simple interface to add and modify information
Cons
- Not a fault of the software, but we had trouble with user buy-in that resulted in a slow ramp up process - User resistance was due in part to no comprehensive tutorial on how to navigate and use Igloo.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
So far I find uploading of files to be easy.
Pros
Too soon to tell.
Cons
Again not enough time to accurately answer.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Igloo
Not at this time.
Love this tool.
Pros
Ability for all users in the community to maintain their own spaces.
Cons
Would like to see some future enhancements in the searching capability and other little areas of functionality.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Igloo
Yes - if you implement make sure you get your managements support and identify leads across each department that will be responsible for the upkeep of their spaces.
Great alternative to Sharepoint, much easier to manage with a lot less resources.
