Simpplr Reviews

Pros
Ease of use. The setup and ongoing administration was the fastest and easiest software implementation I've been part of. On top of that, my users had a single 1 hour hands-on training session and they've been able to create hundreds of content pages without any help from me.

Cons
They don't use their own application for the help portal information. The support team is great and responds quickly but if you're just trying to look up information on their help site it's a bit tedious. I'd really like to see Simpplr have an Admin Site and a User Site that I could enable in my own environment that has how-to articles and short videos. Instead, right now I have to find the information through the help portal and then copy it into my environment for my users.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The technology is innovative, easy to use and encourages employee engagement. The ability to garner over 20+ insights, encourage comments and feedback, and provide a mobile experience is priceless. The ability to move at the speed of business is something that Simpplr offers. You can upload imagery, copy, videos and more that is attractive and engaging. It looks like a consumer-friendly site that helps business motivate, connect and inform employees.

Cons
There truly aren't that many items to list. Each time I had an issue, the team was responsive. Updates are super easy and the technology continues to improve.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I truly liked how easy it was to not only learn the product but to also be an administrator of it. We had a very short timeline of 6 weeks to design, create and deploy our new Intranet site. The Simpplr team was great to work with. The Simpplr platform makes it easy to deploy new team sites, new content, employees now have the ability to be more socially engaging. Our new Intranet has never been so easy to manage and update. Leveraging the Site Owner and Content Managers has enabled us to distribute the responsibilities to the individual teams.

Cons
The only downside to the tool is the limited functionality of the page creation. It has the basics, but it would be so much better if there were more features and functionality.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr is like LinkedIn and Instagram had a baby and that baby insisted on being a business app. I know we’re not supposed to be social at work, but my favorite part is watching videos and photos that employees uploaded. Okay, maybe that isn’t the most productive use of my time but it does draw me to the site and get me to read my CEO’s weekly missives.

Cons
I’d like more emoticons. I’m joking, they actually have many.

Rating breakdown

Likelihood to recommend: 5/10

Pros
It's easy to use. I am a limited admin and I love how we can grant rights to do only what they need and posting things is very simppl.

Cons
Some of the graphics rendering is off, it would be nice to see it auto arrange correctly, at times things get cut off.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I like how easy it was to understand the operating model and to design the intranet to suit multiple departments and functions. It's nice to only have to focus on the user facing functionality and design while all the inner workings are taken care of by the platform. It was an easy sell to IT and to the business to adopt Simpplr as our new intranet

Cons
We almost did not adopt simpplr because our information is not encrypted at rest. I would like some more control over limiting some features to admins only and not to site managers - like the ability to create unlisted sites

Rating breakdown

Likelihood to recommend: 9/10

Pros
Simpplr is easy to setup and administer. The native phone apps helps our users to engage with each other whether they are in the office or out of it. The organizational chart syncing with our HRIS system saves us a ton of time.

Cons
Unfortunately, at this time Simpplr doesn't have native calendars which forced us to find a different solution to our scheduling needs. Also, there is a "not useful" flag that users can use on content posts. It would be nice if that was an optional feature.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr is an awesome tool, easy to use, user friendly, modern layout but most importantly fast and reliable. Their customer service is fantastic too!

Cons
There is really nothing about Simpplr that I can complain about

Rating breakdown

Likelihood to recommend: 10/10

Pros
We are a remote organization and were looking to increase connection and collaboration among our employees and simultaneously for a way to share important information in an alternative form than email. This platform helped us achieve both. It has a social media feel with all the privacy and protection required of an intranet. It is user-friendly and the customer experience with the support team has been great.

Cons
We have a wishlist of a few content formats we would like to see added, but the team has been very receptive to those wishes and has most on the calendar for future versions. All positive feedback so far.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Simpplr's ease of use has enabled conversations between leaders and their teams. Content owners across the organization are impressed with the out of box features. Manage versions, creating alerts, and collaborate with other employees has never been easier. Less tech-savvy users can create visually appealing content using the out of box tools. It is an all-in-one solution that allows for collaboration and sharing of business information.

Cons
At this time there is not a native calendar feature available. This feature has been requested by many groups within the organization.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I really enjoy the quarterly platform release -- which is based on user feedback. Great features that help maintain multiple sites and users.

Cons
Nothing comes to mind. I think the platform has a lot of potential. I can't wait to see how it continues to evolve.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr's high quality visuals, page layouts and ease of use.

Cons
Reliance on Salesforce 'Files' system does create some limitations for document sharing, but this has not been a major issue.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love that it’s built on the trusted platform of SalesForce. It makes it easy to administer as I am already familiar with SFDC and the app management is very user friendly. The mobile app is also very easy to set-up and our team can have access to all the content and contacts on the go. We love the Box.com integration too!

Cons
I wish that some of the reporting functionality and analytics can only be accessed by the administrator using SalesForce functionality and isn’t in the UI for the team to run reports in the app itself. The analytics get better with each release but do need improving to get more usable data in app.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr is such a straight forward system that helps our organisation stay connected. As a national organisation dispersed across Australia, staying connected is fundamental to our success. We also have a range of users with varied computer skills so Simpplr's simple interface is accessible and straight forward so everyone can use.

Cons
The feed can move pretty fast in our organisation so keeping on top of content that people should know can take some time. The newsletter feature could be improved.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr's native Salesforce application and integration with Box fits perfectly within our technological ecosystem. Simpplr's knowledge management features make it a trivial task to create and disseminate documentation on core processes in a way that's very accessible for end users.

Cons
In the future I would love the ability to do more customization of pages with custom HTML, CSS, and JS. That said, Simpplr has a steady and robust roadmap for new features, so I'm excited to see what's next!

Rating breakdown

Likelihood to recommend: 10/10

Pros
What I like about this software includes the ability to customize, organize and manage the way that works best for our organization. It is very easy for anyone to use. It has a very 'social media' feel to it and is intuitive for most users. The support I've received since signing on has been outstanding.

Cons
There are some limitations that we've experienced, but Simpplr is very good about taking questions and suggestions and making upgrades to the product to meet most of those needs.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr’s intranet, branded the Hub, is a great place to find up to date documents and stay informed on company news. It’s easy to use, responsive, and always up-to-date.

Cons
I wish more of the company could align on this single employee portal. It’s great to have one place for our critical information.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I had been looking for an affordable, easy to manage and use intranet in the Salesforce app store for a long time and then there was Simpplr! It's easy for my IT team, it's easy for our content creators and it creates an engaging beautiful experience for our users. I love how we can share key content with our teams and they can have easy access to key resources, org charts and team contact info in the palm of their hands.

Cons
Our teams were a little overwhelmed with having yet another platform. As Simpplr deepens integrations this will get better. We had to establish guidelines to help our team members know when to use email, when to use Simpplr, when to use Box (although the Box.com integration is very slick!) and when to us other tools (chat, collaborations tools, etc.)

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr interface is very user-friendly. Simpplr allows for easy coordination of content upload/management. We’ve had little need for technical help, but when we have, the team was responsive and quickly solved our challenges.

Cons
You can install Simpplr as an app to the CRM Salesforce instance, if you do that, some of your Sales/Service content surface ups to the Simpplr interface. Will recommend you get an independent org just for Simpplr.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I loved the user experience as a whole. As I first logged in, the quick tour feature was enough of training to figure it all out. From there, it was very straightforward. The interface feels very modern and as easy to use as my favorite social networks. The search engine was a major help as I got started. Any time I was looking for something I just typed it in the search and either found a post about it or specific files I needed.

Cons
I just wish IT setup access to all of my apps from the launchpad within the interface.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I can have everything in one place online and eliminate large files in my office helping me to move to paperless and online credentialing

Cons
does not work if the internet is down, and we still have problems that have not been worked out by the company.

Rating breakdown

Likelihood to recommend: 9/10

Pros
We have a very distributed team across 16 offices and with 30% of our employees working from home. Simpplr is great because it allows everyone to find the information they need, helps all employees collaborate on projects, and was easy to implement (we have a very lean IT team).

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr is very user friendly with a clean interface. I manage multiple sites and it's easy to get a site up and running and add content. The integrations with Box and Salesforce have made the tool even more effective for our organization.

Cons
I just wish you could clone already created pages to use them as a starting place for new pages.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Extremely user friendly & intuitive! The new org chart and bio feature really connects the whole company.

Cons
There has been slow adoption with a few Accounting employees, but that is more of an us issue.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's very easy to use given the drag and drop features. Creating content is super easy; no need to know how to code or have previous experience setting up "web" pages.

Cons
Some features, like page layouts, can be restrictive in terms of customizations. The analytics fell a little short when we first adopted Simpplr, but recent releases have hugely improved upon the feature.

Rating breakdown

Likelihood to recommend: 10/10