Simpplr Reviews

Simpplr is an awesome tool, easy to use, user friendly, modern layout but most importantly fast and reliable. Their customer service is fantastic too!

There is really nothing about Simpplr that I can complain about

Simpplr gave us every feature we needed, and has been adding more great features over time. The onboarding and setup process were excellent, and support has been there for us every step of the way. Our account manager has been instrumental in ensuring that we achieve success, and we have built a great working relationship.

The analytics feature does not currently support the metrics from users of the native mobile app, so I am hoping to see this added in the near future.

Simpplr is such a straight forward system that helps our organisation stay connected. As a national organisation dispersed across Australia, staying connected is fundamental to our success. We also have a range of users with varied computer skills so Simpplr's simple interface is accessible and straight forward so everyone can use.

The feed can move pretty fast in our organisation so keeping on top of content that people should know can take some time. The newsletter feature could be improved.

When looking for our new intranet, almost all the vendors told us the same thing: You can ask for whatever you want, and we'll build it for you; everything is customisable, etc. That's been the recipe for every rubbish bit of software in all history. It's also clearly been one of the reasons why people don't use intranets and they fail as ways to communicate with staff. Simpplr were the only people we met who seemed to have really understood this and have built a highly useable tool that looks great as a result. We were very quickly into the high 90% usage statistics, we had a ton of positive feedback from our employees, and we experienced far fewer people not being able to find important information.

The structure of site and pages could use another layer of hierarchy to organise the content. Being able to categorise and tag things goes some way to provide this but it could be neater.

Simpplr's native Salesforce application and integration with Box fits perfectly within our technological ecosystem. Simpplr's knowledge management features make it a trivial task to create and disseminate documentation on core processes in a way that's very accessible for end users.

In the future I would love the ability to do more customization of pages with custom HTML, CSS, and JS. That said, Simpplr has a steady and robust roadmap for new features, so I'm excited to see what's next!

What I like about this software includes the ability to customize, organize and manage the way that works best for our organization. It is very easy for anyone to use. It has a very 'social media' feel to it and is intuitive for most users. The support I've received since signing on has been outstanding.

There are some limitations that we've experienced, but Simpplr is very good about taking questions and suggestions and making upgrades to the product to meet most of those needs.

From day one, our teams loved the homepage news carousel, engaging "twitter-like" feed for everyone to collaborate, and sticky tiles that permanently hold important information, links, social media feeds and video highlights. The individual sites for each group/department allow others to contribute valuable content without hand-holding or extensive training. Our teammates LOVE the mobile app, and the push notifications we send alerting them to important information.

Nothing. It's great. The consistent improvements address any concerns.

Simpplr software is awesome, the features are great, it's easy to use and it looks so modern and clean. Our users are loving it!

There are a few features that would be nice to have, like having all of our branded colors added as a default to the color palette. But overall, it's great software and I don't have much to say about what could be improved.

We are a remote organization and were looking to increase connection and collaboration among our employees and simultaneously for a way to share important information in an alternative form than email. This platform helped us achieve both. It has a social media feel with all the privacy and protection required of an intranet. It is user-friendly and the customer experience with the support team has been great.

We have a wishlist of a few content formats we would like to see added, but the team has been very receptive to those wishes and has most on the calendar for future versions. All positive feedback so far.

Simpplr’s intranet, branded the Hub, is a great place to find up to date documents and stay informed on company news. It’s easy to use, responsive, and always up-to-date.

I wish more of the company could align on this single employee portal. It’s great to have one place for our critical information.

Simpplr has a modern and sleek look that reflects our company culture. It encourages and promotes employee engagement by creating 2-way dialogue between employees and leadership. The platform also has robust data analytics that provide insight into usage and effectiveness, it’s not extraneous to pull any reports. Simpplr is also available on mobile app which is such a bonus with our distributed workforce!

There aren’t any that I have encountered yet. All platform issues have been directly addressed and the company is constantly working on new updates.

Simpplr's ease of use has enabled conversations between leaders and their teams. Content owners across the organization are impressed with the out of box features. Manage versions, creating alerts, and collaborate with other employees has never been easier. Less tech-savvy users can create visually appealing content using the out of box tools. It is an all-in-one solution that allows for collaboration and sharing of business information.

At this time there is not a native calendar feature available. This feature has been requested by many groups within the organization.

I had been looking for an affordable, easy to manage and use intranet in the Salesforce app store for a long time and then there was Simpplr! It's easy for my IT team, it's easy for our content creators and it creates an engaging beautiful experience for our users. I love how we can share key content with our teams and they can have easy access to key resources, org charts and team contact info in the palm of their hands.

Our teams were a little overwhelmed with having yet another platform. As Simpplr deepens integrations this will get better. We had to establish guidelines to help our team members know when to use email, when to use Simpplr, when to use Box (although the Box.com integration is very slick!) and when to us other tools (chat, collaborations tools, etc.)

I love how quick and easy it is to make new subsites in Simpplr. I can get a subsite up and running and ready for further customization with one of our site managers in about 3 minutes.

I do not have anything I do not like about the software.

Simpplr interface is very user-friendly. Simpplr allows for easy coordination of content upload/management. We’ve had little need for technical help, but when we have, the team was responsive and quickly solved our challenges.

You can install Simpplr as an app to the CRM Salesforce instance, if you do that, some of your Sales/Service content surface ups to the Simpplr interface. Will recommend you get an independent org just for Simpplr.

The modern look and feel is very user-friendly and similar to social media sites. The news feed and social interaction between posters and commenters really drives adoption for users.

There are limitations in what you can do with Simpplr, so all intranets built on Simpplr will look pretty much the same.

I loved the user experience as a whole. As I first logged in, the quick tour feature was enough of training to figure it all out. From there, it was very straightforward. The interface feels very modern and as easy to use as my favorite social networks. The search engine was a major help as I got started. Any time I was looking for something I just typed it in the search and either found a post about it or specific files I needed.

I just wish IT setup access to all of my apps from the launchpad within the interface.

I can have everything in one place online and eliminate large files in my office helping me to move to paperless and online credentialing

does not work if the internet is down, and we still have problems that have not been worked out by the company.

I think the product is intuitive and fun. It's like social media for work. Our staff was easily able to start using and engaging on day one of launch.

Honestly, it does everything we needed and more. Maybe it's that on day one all the new functionality options can be a bit overwhelming, but even that our implementation team did a great job preparing us for.

We have a very distributed team across 16 offices and with 30% of our employees working from home. Simpplr is great because it allows everyone to find the information they need, helps all employees collaborate on projects, and was easy to implement (we have a very lean IT team).

No cons were added to this review

The app can be carefully branded to align with our company fonts and colours which makes the platform feel like an extension of the business. The engagement features are also great and it's a very user-friendly and intuitive platform

More mobile functionality and also the ability to change the 'Simpplr' logo from desktop notifications.

Having a single source of truth that can easily be shared across teams is a real game-changer for us. It was incredibly easy to create content and to onboard other teams to get theirs uploaded as well. Prior to launching with Simpplr we had business-critical information in a lot of different places, and this tool helped gather everything into one elegant solution.

Our only real issue was the heavy reliance on images to drive content, as we don't have a huge repository of options for this.

The modern look and feel. Our old intranet was quite outdated and didn't line up with our new, more modern branding. With Simpplr we were able to take our intranet to the next level while maintaining a secure and up-to-date collection of content.

More of a user case here, but I wish there was better ways of staging content for review that wasn't based on setting temporary permission levels.

Great value for the price and easy to implement and use.

No real cons from my perspective. Tool is easy to use and easy to implement.

Simpplr is very user friendly with a clean interface. I manage multiple sites and it's easy to get a site up and running and add content. The integrations with Box and Salesforce have made the tool even more effective for our organization.

I just wish you could clone already created pages to use them as a starting place for new pages.