Simpplr Reviews

Pros
The technology is innovative, easy to use and encourages employee engagement. The ability to garner over 20+ insights, encourage comments and feedback, and provide a mobile experience is priceless. The ability to move at the speed of business is something that Simpplr offers. You can upload imagery, copy, videos and more that is attractive and engaging. It looks like a consumer-friendly site that helps business motivate, connect and inform employees.

Cons
There truly aren't that many items to list. Each time I had an issue, the team was responsive. Updates are super easy and the technology continues to improve.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use. The setup and ongoing administration was the fastest and easiest software implementation I've been part of. On top of that, my users had a single 1 hour hands-on training session and they've been able to create hundreds of content pages without any help from me.

Cons
They don't use their own application for the help portal information. The support team is great and responds quickly but if you're just trying to look up information on their help site it's a bit tedious. I'd really like to see Simpplr have an Admin Site and a User Site that I could enable in my own environment that has how-to articles and short videos. Instead, right now I have to find the information through the help portal and then copy it into my environment for my users.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr's high quality visuals, page layouts and ease of use.

Cons
Reliance on Salesforce 'Files' system does create some limitations for document sharing, but this has not been a major issue.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love that it’s built on the trusted platform of SalesForce. It makes it easy to administer as I am already familiar with SFDC and the app management is very user friendly. The mobile app is also very easy to set-up and our team can have access to all the content and contacts on the go. We love the Box.com integration too!

Cons
I wish that some of the reporting functionality and analytics can only be accessed by the administrator using SalesForce functionality and isn’t in the UI for the team to run reports in the app itself. The analytics get better with each release but do need improving to get more usable data in app.

Rating breakdown

Likelihood to recommend: 10/10

Pros
What I like about this software includes the ability to customize, organize and manage the way that works best for our organization. It is very easy for anyone to use. It has a very 'social media' feel to it and is intuitive for most users. The support I've received since signing on has been outstanding.

Cons
There are some limitations that we've experienced, but Simpplr is very good about taking questions and suggestions and making upgrades to the product to meet most of those needs.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I had been looking for an affordable, easy to manage and use intranet in the Salesforce app store for a long time and then there was Simpplr! It's easy for my IT team, it's easy for our content creators and it creates an engaging beautiful experience for our users. I love how we can share key content with our teams and they can have easy access to key resources, org charts and team contact info in the palm of their hands.

Cons
Our teams were a little overwhelmed with having yet another platform. As Simpplr deepens integrations this will get better. We had to establish guidelines to help our team members know when to use email, when to use Simpplr, when to use Box (although the Box.com integration is very slick!) and when to us other tools (chat, collaborations tools, etc.)

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simpplr interface is very user-friendly. Simpplr allows for easy coordination of content upload/management. We’ve had little need for technical help, but when we have, the team was responsive and quickly solved our challenges.

Cons
You can install Simpplr as an app to the CRM Salesforce instance, if you do that, some of your Sales/Service content surface ups to the Simpplr interface. Will recommend you get an independent org just for Simpplr.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I loved the user experience as a whole. As I first logged in, the quick tour feature was enough of training to figure it all out. From there, it was very straightforward. The interface feels very modern and as easy to use as my favorite social networks. The search engine was a major help as I got started. Any time I was looking for something I just typed it in the search and either found a post about it or specific files I needed.

Cons
I just wish IT setup access to all of my apps from the launchpad within the interface.

Rating breakdown

Likelihood to recommend: 10/10

Pros
We have a very distributed team across 16 offices and with 30% of our employees working from home. Simpplr is great because it allows everyone to find the information they need, helps all employees collaborate on projects, and was easy to implement (we have a very lean IT team).

Rating breakdown

Likelihood to recommend: 10/10

Pros
Extremely user friendly & intuitive! The new org chart and bio feature really connects the whole company.

Cons
There has been slow adoption with a few Accounting employees, but that is more of an us issue.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The ease of creating pages and events within minutes.

Cons
I wish there were more characters added to the summary field.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It’s easy to create and manage content in a way that is far more visual and engaging than other systems. It integrates with our other systems and the integration with Box.com makes it simple to share information without duplication. Our teams working in the field have an easy way to get key company information without searching endlessly.

Cons
We use the newsletter feature a lot. It is a great way to curate content and send it out to our team but it isn’t always able to bring the right visuals into email and it can be laborious to create content that is used just for the newsletter.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I like that it is very easy to use and fast to implement.

Cons
There is some lack in functionality regarding how alerts are sent out and how it integrates to certain systems like google calendar/google docs. Overall you can get past them by small tweaks in behavior but there is definitely room for improvement on some workflows.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Simpplr is like LinkedIn and Instagram had a baby and that baby insisted on being a business app. I know we’re not supposed to be social at work, but my favorite part is watching videos and photos that employees uploaded. Okay, maybe that isn’t the most productive use of my time but it does draw me to the site and get me to read my CEO’s weekly missives.

Cons
I’d like more emoticons. I’m joking, they actually have many.

Rating breakdown

Likelihood to recommend: 5/10

Pros
Ease of use and onboarding support is wonderful

Cons
Knowledge of salesforce and related apps will help.

Rating breakdown

Likelihood to recommend: 8/10