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Top Rated Document Management Software with Communication Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Communication management enables efficient collaboration through email, chat, and video tools. It keeps teams updated, tracks notifications, and organizes discussions, ensuring smooth information flow and reducing time spent on administrative tasks. Our reviewers in document management software rated this feature as important.

4 Best Document Management Software with Communication Management

  • Dropbox Business
  • Microsoft 365 - Highest rated for communication management
  • Google Workspace
  • Microsoft SharePoint

See other top Document Management products with communication management

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the document management software category. They also needed to have sufficient reviews about communication management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for communication management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Dropbox Business logo
4.5
(21.6K)

User insights about the communication management feature

Users report that Dropbox Business facilitates communication management by allowing easy file sharing and collaboration. They appreciate the ability to comment on documents and receive notifications for updates. Reviewers mention that it helps in transmitting information quickly, regardless of team members' locations. They find the communication management features easy to use and convenient, although some prefer using other integrated tools for communication. Overall, they value the clear and professional communication capabilities provided by Dropbox Business.
“We like the ability to provide comments on documents. We do not use that feature all the time, but when we are collaborating on a project with those outside of our company, having the capability to share comments comes in handy!”
VD

Val D.

EVP/ED

“The ease with which we are able to invite members, share files of interest and send notes to individual accounts has been really great.”
MS

Mohammed S.

Field Manager

Document Management key features coverage

Dropbox Business offers 6 out of the 6 key features for Document Management software identified by reviewers:

Secure Data Storage4.7
Document Storage4.7
File Sharing4.7
Mobile Access4.5
Access Controls/Permissions4.5
Electronic Signature4.3

Pros and cons based on 21,681 verified reviews

64% of users rated Dropbox Business 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 21,681 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient file sharing

Enhanced team collaboration

Convenient file access

Organized photo sharing

Simple drag and drop

Cons:

Slow file transfer speed

User account management issues

High costs and limited options

Complex navigation

Limited storage space

See pros and cons details

Pricing

Starting price:$11.99 flat rate/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft 365 logo
4.7
(14K)

User insights about the communication management feature

Reviewers appreciate Microsoft 365's communication management capabilities, noting its ability to ensure everyone receives the same information simultaneously, keeping the team on the same page. They find it easy to manage communications across various apps and highlight its integration with other platforms. Users also mention the importance of communication monitoring for appointments and meetings, and the seamless interaction through Outlook and other tools. They feel it is essential for productivity and efficient communication within organizations.
“Communication monitoring is also a must in today's technology and for success,you need this to keep up with your every day appointment s,and meetings etc.. what a huge time saver when software and technology is like a secretary in your pocket”
WB

Wayne B.

Wayne Bright Merchandise/Retail online

“We use 365 to make sure that everyone is communicated to at the same time with the same information. This allows us to move forward knowing that we are all on the same page.”
BF

Brad F.

Account Manager

Document Management key features coverage

Microsoft 365 offers 4 out of the 6 key features for Document Management software identified by reviewers:

Secure Data Storage4.6
Document Storage4.6
File Sharing4.5
Mobile Access4.5
Access Controls/Permissions
Electronic Signature

Pros and cons based on 14,028 verified reviews

71% of users rated Microsoft 365 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,028 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Ideal for student tasks

Enhanced team collaboration

Comprehensive software package

Boosts productivity

Complete office suite

Cons:

Slow performance issues

High subscription costs

Dependence on internet connectivity

Syncing issues

See pros and cons details

Pricing

Starting price:$6 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Google Workspace logo
4.7
(17.4K)

User insights about the communication management feature

Reviewers highlight Google Workspace's communication management for its integration of Gmail, Google Chat, and Google Meet, which facilitates seamless and efficient communication. They appreciate the ease of use and the ability to manage multiple communication channels in one place. Users report that it helps keep project discussions organized and clear, and they value the real-time collaboration features. However, some mention that managing all these platforms can be a bit cumbersome and that Chrome's performance can be affected.
“"Communication Management" in Google Workspace significantly enhances its overall productivity and collaboration capabilities. By integrating tools like Gmail, Google Chat, and Google Meet, it allows for seamless and efficient communication within te”
GU

Godswill U.

graphic designer

“I can create groups to manage email lists and forums. I can utilize Gmail for email, Google Meet for video, and Google Chat for instant messaging with my staff.”
DC

Desiree C.

Owner and Addiction Counselor

Document Management key features coverage

Google Workspace offers 6 out of the 6 key features for Document Management software identified by reviewers:

Secure Data Storage4.7
Document Storage4.7
File Sharing4.7
Mobile Access4.6
Access Controls/Permissions4.6
Electronic Signature4.3

Pros and cons based on 17,470 verified reviews

75% of users rated Google Workspace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 17,470 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Cons:

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details

Pricing

Starting price:$7 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft SharePoint logo
4.4
(5.4K)

User insights about the communication management feature

Reviewers indicate that Microsoft SharePoint's communication management allows for effective information sharing and collaboration through features like discussion boards, email integration, and alerts. They appreciate the ability to build communication sites to broadcast information to many users within the organization. Users also highlight the integration with Microsoft Teams and Outlook, which enhances communication within the company. They find it easy to schedule announcements and keep the team updated with changes and new additions.
“Working in an organisation where people in different countries can work in the same project team requires excellent communication management. SharePoint makes realtime collaboration a breeze, and team members easily find updates on their current projects with SharePoint.”
MO

Michael O.

Civil Lead

“You can achieve an effective communication management through features like discussion boards, email integration, and alerts, enabling seamless collaboration and information sharing among team members.”
NM

Nhlanhla M.

manager

Document Management key features coverage

Microsoft SharePoint offers 4 out of the 6 key features for Document Management software identified by reviewers:

Secure Data Storage4.6
Document Storage
File Sharing4.7
Mobile Access4.3
Access Controls/Permissions4.4
Electronic Signature

Pros and cons based on 5,411 verified reviews

51% of users rated Microsoft SharePoint 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 5,411 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Facilitates team collaboration

Seamless integration with Microsoft products

Centralized information repository

Efficient information sharing

Robust security and access control

Cons:

Slow performance and loading times

Frequent issues and errors

Inefficient search functionality

Inconsistent file synchronization

High costs and complexity

See pros and cons details

Pricing

Starting price:$5 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Document Management Software with Communication Management in 2026

Google Workspace logo

Collaboration application suite for teams

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Dropbox Business logo
Category Leaders

File syncing, storage & sharing platform

Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

Read more about Dropbox Business

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
OneDrive logo

Secure access, sharing, and file storage solution

OneDrive is a secure access, sharing, and file storage solution which enables users to store and share photos, videos, documents, and more at anytime, via any device.

Read more about OneDrive

Users also considered
Connecteam logo

Enhance employee management with the only all-in-one app

Connecteam's document management app is the easiest way to switch from pen & paper to digital paperwork. Start for free!

Read more about Connecteam

Users also considered
monday.com logo

Project management software

With monday.com work OS you can create, store and manage all documents and forms in one place. Automate document creation and approvals, share and collaborate in real-time, track and review past edits through document search, and maximize security by centralizing everything in one place.

Read more about monday.com

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Adobe Acrobat logo

PDF editing with e-signatures and document review tools

Adobe Acrobat is PDF editing software that can be used to create, convert and share PDF documents. It can convert documents in Microsoft Office formats to PDFs, and vice versa. PDFs can be viewed, annotated, and signed using Adobe Sign and the free Acrobat Reader mobile app.

Read more about Adobe Acrobat

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Box logo

AI-driven content, collaboration and workflow management

Box is a modern content management platform that transforms how organizations work and collaborate to achieve results faster

Read more about Box

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Notion logo

Project and task management tool

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Read more about Notion

Users also considered
Jotform logo

Cloud-based form builder tool for digital forms.

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

Read more about Jotform

Users also considered
Microsoft SharePoint logo

Collaboration & content management platform

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Read more about Microsoft SharePoint

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

Read more about Confluence

Users also considered
Clio logo

Cloud-based legal practice management tool for law firms.

Clio is a comprehensive legal practice management software that helps law firms streamline their operations. The platform offers case management, client intake, document automation, and legal accounting features, all integrated into one system. With built-in AI capabilities through Clio Duo, legal professionals can efficiently summarize documents and access matter details while maintaining client communication through a dedicated portal.

Read more about Clio

Users also considered
Wrike logo

AI powered workflow management platform

Wrike is a work management software used by 20,000+ companies. Streamline your document management with cloud-based, in-context file storage. Share documents within request forms and tasks and shorten your approvals with visual proofing. Simplify document management with Wrike's 400+ integrations.

Read more about Wrike

Users also considered
Autodesk Forma logo

Construction management platform

Collaborate confidently knowing you have access to the latest documents and data whenever you need them. Simplify access to relevant construction documents, drawings, and 3D models. Update files in real time to stay on top of the latest versions and work from a single source of truth.

Read more about Autodesk Forma

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Bluebeam Revu logo

PDF editing & markup on the go with built-in collaboration

Creating a system for document management in construction projects is hard without the help of a real-time solution. That's where Bluebeam Revu® helps with a shareable, 24/7 digital software that keeps your team on the same page no matter their location.

Read more about Bluebeam Revu

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Process Street logo

AI-enabled compliance operations platform.

Process Street is an AI-powered compliance operations platform that turns policies into automated workflows, enabling teams to manage controlled documents, run no-code processes, and stay audit-ready.

Read more about Process Street

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Aha! logo

Platform for strategic product roadmapping

Aha! Knowledge is the product information hub. Create internal wikis and knowledge bases to share content. Draft docs fast with AI and 100+ templates. Plus, include diagrams with built-in whiteboards. Use Aha! Knowledge with Aha! Roadmaps to document product information alongside strategic plans.

Read more about Aha!

Users also considered
Glasscubes logo
Category Leaders

Simplify group collaboration in a user-friendly environment

Secure file sharing and document management in the cloud.

Read more about Glasscubes

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Suralink logo

Request List Management + Workpaper Preparation and Review

Suralink is the leading client collaboration platform for accountants. It's the first fully-integrated platform that combines our request list management portal with a workpaper preparation and review suite to help you be more transparent, collaborative, and efficient.

Read more about Suralink

Users also considered
Smokeball logo

Cloud-base legal practice management tool for law firms

Smokeball is a cloud-based practice productivity software designed to help users manage small law firms with email, document, calendar and task management functionality, plus time tracking and billing technology. With native mobile apps for iOS and Android, Smokeball affords users the flexibility to access and manage practice information anytime, anywhere.

Read more about Smokeball

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Nitro PDF logo

Document generation and management software

Nitro excels at document management by streamlining workflows and enhancing collaboration. Facilitate efficient communication and feedback through Nitro’s robust commenting, markup, stamp, and annotation tools.

Read more about Nitro PDF

Users also considered
Workable logo

HR platform for hiring and employee management

Workable is an all-in-one HR platform that combines applicant tracking, employee management, and time tracking functionalities. The system offers AI-based candidate sourcing from a database of profiles, customizable workflows for hiring processes, and comprehensive onboarding tools with digital document management capabilities.

Read more about Workable

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a 100% FREE document management platform used by over 12 million businesses worldwide. Available in cloud and on-premise (open source code access). Personal, group and company drive, file sync, file sharing, mobile access, online and offline document editing, multiuser editing, more.

Read more about Bitrix24

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Key features for Document Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Secure Data Storage: Reviewers value encryption, multi-factor authentication, and secure access controls for protecting sensitive information and ensuring data integrity. 92% of reviewers rated this feature as important or highly important.
  • Document Storage: Users appreciate the ease of organizing, accessing, and sharing documents, with features like automatic saving, version control, and cloud storage. 90% of reviewers rated this feature as important or highly important.
  • File Sharing: Reviewers highlight flexible sharing options, real-time collaboration, permission settings, and secure access controls for efficient teamwork. 89% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users benefit from the ability to access, edit, and share documents from any device, enhancing flexibility and productivity on the go. 88% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers emphasize granular control over file access, enabling tailored permissions to enhance security and collaboration. 85% of reviewers rated this feature as important or highly important.
  • Electronic Signature: Users find value in the convenience and security of signing documents remotely, streamlining workflows and reducing paper usage. 84% of reviewers rated this feature as important or highly important.