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Instant Messaging & Chat Software with Document Management
Last updated: March 2025
Key Features of Instant Messaging & Chat Software
Based on GetApp's analysis of 7078 verified reviews collected between July, 2021 and August, 2024
- Real-Time Chat: Reviewers value instant messaging for seamless communication, media sharing, and collaboration, emphasizing its role in business, gaming, and personal interactions. 92% of reviewers rated this feature as important or highly important.
- Real-Time Notifications: Users appreciate customizable notifications for immediate alerts, staying informed and responsive to messages, updates, and important communications. 90% of reviewers rated this feature as important or highly important.
- Mobile Access: Reviewers highlight the convenience of mobile access for staying connected, attending meetings, and managing tasks on the go with full feature parity. 89% of reviewers rated this feature as important or highly important.
- File Sharing: Users find file sharing essential for easy collaboration, supporting various file types and large sizes, enhancing efficiency in team projects. 88% of reviewers rated this feature as important or highly important.
- Screen Sharing: Reviewers emphasize screen sharing for facilitating remote presentations, real-time collaboration, and effective communication during meetings. 85% of reviewers rated this feature as important or highly important.
- Collaboration Tools: Users appreciate integrated tools for real-time editing, file sharing, and communication, enhancing teamwork and productivity across projects and locations. 84% of reviewers rated this feature as important or highly important.
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