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Table of Contents

Top Rated Instant Messaging & Chat Software with Document Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Document management allows teams to share, store, and collaborate on files efficiently. It provides a centralized location for accessing documents, supports real-time editing, and ensures easy retrieval and organization of shared files. Our reviewers in instant messaging & chat software rated this feature as important.

10 Best Instant Messaging & Chat Software with Document Management

Product
User rating
Starting price
Asana logo
4.5
(13.5K)
10.99
per user/per month
learn more
monday.com logo
4.6
(5.7K)
9
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
ClickUp logo
4.6
(4.5K)
10
per user/per month
learn more
Basecamp logo
4.4
(14.4K)
15
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Microsoft Viva Engage logo
4.2
(819)
8
per user/per month
learn more
Trello logo
4.5
(23.4K)
5
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more

See other top Instant Messaging & Chat products with document management

How we picked the 10 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Instant Messaging & Chat software category. They also needed to have sufficient reviews about document management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for document management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 10 best products

Asana logo
Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,050)
Key Features
Real-Time Chat4.3
Real-Time Notifications4.5

User insights about the document management feature

Reviewers appreciate Asana's document management for keeping project documents organized and easily accessible. They value the integration with Google Drive and the ability to attach documents to tasks. Users find it helpful for collaboration and tracking progress, though some mention a lack of advanced document editing features and occasional slow performance.
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“It automatically stores everything so it's up to date and easily accessible by the whole team. Being able to @ mention people and connect it to the reference material is also a wonderful feature. ”
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Angelique K.

Hr & Operations Manager

“ it lets us attach and organize project documents in one place. It makes it easy to find and work together on files for our projects.”
zw

zineb w.

buseniss owner

Starting price
10.99per user /
per month
learn more
Pros and Cons based on 13,544 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
monday.com logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,936)
5(3,713)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the document management feature

Users find monday.com's document management capabilities solid and helpful for organizing and sharing project documents. They appreciate the ease of adding documents, role assignment, and tracking analysis. However, some reviewers prefer using other tools for document management and mention the need for better organization within the platform.

See related user reviews

“Being able to manage my documents is crucial for my team and business especially as majority of them are overseas and we all travel quite frequently so this makes organization and keeping our tasks organized This is also an awesome feature.”
SS

Stephen S.

CEO

“I suspect there are better ways to manage documents than how we are currently use it, but, from my perspective, I feel like there are too many places to attach documents and that makes the organization messy. I prefer to keep my files in one folder on my own hard drive. Using a Google Drive integration would rectify that problem, but my agency has not gone that direction. It is easier for sharing documents than sending them by e-mail where I have to sort through my inbox to find things, but I don't just leave them in Monday.com for future use or reference.”
BD

Brandi D.

Program Developer

Starting price
9per user /
per month
learn more
Pros and Cons based on 5,720 verified reviews

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,263)
Key Features
Real-Time Chat4.8
Real-Time Notifications4.7

User insights about the document management feature

Reviewers highlight Slack's document management for its ease of sharing and finding documents. They appreciate the integration with major cloud-based file management systems and the ability to pin documents for quick access. However, some users find the organization of documents within Slack to be lacking and prefer using other tools for comprehensive document management.
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“Bookmark feature in each conversation is a great tool for document managment. I like that you there is virtually no limit to the bookmarks, thats to the folders. All my documents are online accessible, so collaborating on a document with bookmark feature is easy and smooth. ”
WP

Wiktor P.

RoboPlanet

“We mainly use slack to quickly share a file and download it. But never use it for storing document. There is other good alternate to document management such as google drive which we prefer to use. Also, for free version of slack, there is a limit of how much message is stored and it deletes previous messages along with documents when the threshold is crossed. So, the document management system is not very efficient hence we use alternate option for that.”
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Md S.

PhD Student

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,036 verified reviews
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Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Real-Time Chat4.7
Real-Time Notifications4.6

User insights about the document management feature

Reviewers appreciate Microsoft Teams' document management for its integration with OneDrive and SharePoint, allowing for real-time collaboration and version control. They find it easy to share and organize documents within teams. However, some users mention that the interface can be confusing and suggest improvements for better organization and ease of use.
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“Microsoft Teams lets us maintain updated versions of all of our documents, which routinely change throughout the course of a day, while ensuring that only staff members with the appropriate permissions can view and edit them. ”
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Nick C.

Clinical Director

“Great shared space for document, team and I can edit the document in real time, I can see who's in the document editing at the same time as me, nice centralized location.”
BM

Brad M.

Marketing Automation Specialist

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,931 verified reviews
Verified reviewer profile picture

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,342)
5(3,166)
Key Features
Real-Time Chat4.5
Real-Time Notifications4.5

User insights about the document management feature

Reviewers highlight ClickUp's document management for its centralized storage, custom folder creation, and efficient search functionality. They appreciate the integration with Google Docs and the ability to tag documents for easy retrieval. Users find real-time collaboration and version history valuable, though some suggest improvements to expand its capabilities further.
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“ We love the way that "Document Management" in ClickUp helps to keep our team organized and on track. It's really easy to create folders and subfolders to store your files, and then quickly find them again when you need them. You can also add comments and tasks to your documents, which is really helpful for keeping everyone on the same page. ”
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Mary A.

Digital Marketer

“ClickUp's document management excels with real-time collaboration, version history, and seamless integration, enhancing efficiency in project workflows.”
AL

Alaaeddine L.

Customer services

Starting price
10per user /
per month
learn more
Pros and Cons based on 4,558 verified reviews
Verified reviewer profile picture

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details
Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,845)
5(7,242)
Key Features
Real-Time Chat4.4
Real-Time Notifications4.6

User insights about the document management feature

Users report that Basecamp's document management simplifies storing and organizing project-related documents. They appreciate the centralized repository, ease of sharing, and real-time collaboration capabilities. However, reviewers mention the need for better controls on document access and the ability to track document versions. Some find the document management a bit clunky and confusing at times.
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“Basecamp's document management is seamless! It centralizes files, fosters collaboration, and ensures everyone has access to the latest documents. It's a game-changer for keeping projects organized and teams aligned!”
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Noer I.

UI UX Designer

“This ties into the file sharing. It is very simple to upload documents to basecamp. You can create a project and then put several folders underneath that projects umbrella. It does keep all of the documents organized however I'd like to see some controls put on who can post documents to which files. Anyone being able to edit, move, delete documents can make for a very confusing project.”
AV

Ashley V.

Executive Assistant

Starting price
15per user /
per month
learn more
Pros and Cons based on 14,406 verified reviews
Verified reviewer profile picture

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Real-Time Chat4.5
Real-Time Notifications

User insights about the document management feature

Users report that GoTo Meeting's document management is secure and facilitates easy sharing and organization of files. They appreciate the ability to handle documents during meetings and the secure storage of shared documents. However, some mention that finding document management options can be challenging.

See related user reviews

“Documentation capabilities are great and useful in documenting what was agreed upon during the meeting.”
CK

Cissy K.

Administration and Finance Manager

“It's nice to be able to make changes to documents and share them in real time in the program. ”
TA

Tamara A.

Recruiting Specialist

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Microsoft Viva Engage logo
Reviews Sentiment
 
 
 
1-2(33)
3-4(418)
5(368)
Key Features
Real-Time Chat4.4
Real-Time Notifications

User insights about the document management feature

Users indicate that Microsoft Viva Engage's document management is useful for sharing and accessing files within groups. They appreciate the integration with Microsoft 365 and the ability to upload and manage documents. However, some reviewers mention that document management is not a primary function of the platform and prefer using other tools for this purpose.

See related user reviews

“Yammer is more like a social media network, where employees can meet and collaborate, share reviews and thought, document management is not something used too much in Yammer ”
bH

bennama H.

Finance analyst

“While files can be uploaded and shared for Yammer users to view and use, it's not a primary function of this platform.”
FQ

Farah Q.

Architect

Starting price
8per user /
per month
learn more
Pros and Cons based on 819 verified reviews

Global colleague communication

Efficient file sharing

Centralized news sharing

Enhanced employee engagement

Overwhelming notifications

Disorganized post management

Outdated user interface

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the document management feature

Reviewers indicate that Trello's document management is useful for attaching and sharing files within tasks. They appreciate the integration with third-party apps like Google Drive and the ability to organize documents efficiently. However, some users prefer linking to hosted files and mention that document tracking can be a bit clunky.

See related user reviews

“I loved how easily I could unload documents to the boards. It made for a really fun way to organize and made it easy for my clients to access important documents without getting confused!”
KL

Katelyn L.

Social Media Manager

“Having the ability to links to documents and upload documents all in one place is crucial for our business. Trello makes it easy to use.”
MM

Mia M.

Digital marketing

Starting price
5per user /
per month
learn more
Pros and Cons based on 23,483 verified reviews

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,152)
Key Features
Real-Time Chat4.6
Real-Time Notifications4.5

User insights about the document management feature

Reviewers indicate that Google Workspace's document management is highly efficient and user-friendly. They appreciate the centralized storage, easy organization, and secure sharing capabilities. Users find real-time collaboration, version history, and integration with Google Drive particularly valuable. However, some mention occasional difficulties with document organization and the need for improved auto-organization features.

See related user reviews

“Google Workspace, especially Google Drive, is great for keeping my documents in order. I can make, save, and share documents, spreadsheets, and slides online. I can also work together with others on the same document, which is super helpful.”
SK

Shadman K.

Software Engineer

“There are a few ways that document management can impact Google Workspace. One is by providing an easier way to organize and find documents. This can be especially helpful if a lot of team members are working on different projects at the same time. Another way document management can impact Google Workspace is by giving team members the ability to collaborate on documents in real-time. This can be helpful for getting feedback or brainstorming ideas.”
GK

Geoffrey K.

manager

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,471 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details

Other Top Rated Instant Messaging & Chat Software with Document Management in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo
Category Leaders

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is a chat and collaboration tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
GoToMeeting is an IM & chat tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Connecteam is the collaboration, engagement and communication app that moves work forward and keeps your team connected in the tap of a button.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

Read more about Miro

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Homebase logo

All-in-one platform to manage hourly team

learn more
All-in-one team management with scheduling, time tracking, time clock, payroll, onboarding, HR, and communication tools for small businesses.

Read more about Homebase

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a secure enterprise social networking platform that allows co-workers to connect immediately via Work Chat instant messaging

Read more about Workplace from Meta

Users also considered
Trainual logo

Onboarding and training software

learn more
Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

Read more about Trainual

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

learn more
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.

Read more about Avaza

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

learn more
Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

Read more about Bitrix24

Users also considered
Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

learn more
Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications

Read more about Microsoft Viva Engage

Users also considered
Flock logo

Communication and collaboration platform for teams

learn more
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

Read more about Flock

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
Pumble helps businesses in healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. Users can create public or private channels with custom names and descriptions to collaborate on projects and exchange information.

Read more about Pumble

Users also considered
Podio logo

Cloud-based tool for collaborating on and managing projects

learn more
Podio is a business software that helps teams work together more effectively. It provides a centralized platform for managing projects, tasks, and communication. Podio caters to a range of industries, including accounting, real estate, and marketing agencies, enabling teams to streamline their workflows and boost productivity.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

Read more about Podio

Users also considered
Runrun.it logo
Category Leaders

Cloud-based work management platform

learn more
Runrun.it is a cloud-based work management platform that enables enterprises to manage tasks and projects, improve collaboration across teams, and analyze productivity metrics to measure performance. The solution is designed to provide teams with a single source of truth on their projects & tasks.

Read more about Runrun.it

Users also considered
Talkspirit logo
Category Leaders

#1 software for collaboration and team communications

learn more
Talkspirit is the #1 software for collaboration and team communication that makes your employees more productive. Perfect for remote-work. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

Read more about Talkspirit

Users also considered
FunctionFox logo

Timesheets & Project Management Software

learn more
FunctionFox is an online project management and timesheet software designed for creative companies, such as advertising, graphic design, marketing, public relations, and multimedia firms. Users can monitor multiple jobs, assign tasks, manage remote workers, and keep projects on track and on budget.

Read more about FunctionFox

Users also considered

Key features for Instant Messaging & Chat software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Users value the ability to send messages instantly, create group chats, and share various media, enhancing team communication and collaboration. 93% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Reviewers highlight the immediacy and customizability of notifications, ensuring they stay updated on important messages and activities. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users appreciate the flexibility to access messages, join meetings, and manage tasks from anywhere, enhancing productivity on the go. 91% of reviewers rated this feature as important or highly important.
  • Document Storage: Reviewers emphasize the convenience of securely storing, sharing, and accessing files from any device, facilitating collaboration and organization. 90% of reviewers rated this feature as important or highly important.
  • Two-Way Audio & Video: Users find the high-quality audio and video crucial for effective communication, making meetings and collaborations more personal and interactive. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers highlight the effectiveness of screen sharing for presentations and collaborative work, enabling real-time visualization and interaction. 86% of reviewers rated this feature as important or highly important.