Online Knowledge Management Software

Reviews & Free Demo | Open Source & Small Business Versions
  • Adaptive Discovery    2

    Cloud-based data visualization and visual analytics application
    With the most up-to-date data at your fingertips, you can improve decision making and spend your time investigatingread more the patterns and risk areas in the data.
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  • Freshdesk    44

    Online Customer Support Software & Helpdesk Solution
    Improve efficiency across your organization by effectively sharing knowledge and with Freshdesk's knowledge base andread more self service solution.
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  • Atlassian Confluence    26

    Agile team collaboration software
    Collect and share all team and project knowledge in one platform with Atlassian Confluence's knowledge base featureread more. Create customizable articles & FAQs.
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  • Desk.com    24

    Online Customer Support Software & Helpdesk Solution
    Use Desk.com to build branded customer self-service sites with FAQs, Q&A discussions, content rating, and data pulledread more from the multilingual knowledge base.
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  • Freshservice ServiceDesk    6

    A complete IT Service Management Tool for your Business
    Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your serviceread more desk. And all this in minutes!
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  • Igloo Software    2

    An intranet you'll actually like
    Find experts, share information, and harness your collective knowledge with an intranet you'll actually like.
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  • TalentLMS    19

    The fastest path to awesome learning
    Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributingread more courses, and evaluating knowledge gained.
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  • Whatfix    13

    Ease Onboarding, Smarter Training & Improve Support
    Whatfix is a smarter way for a business to Ease Onboarding, Improve Support and Reduce Training effort for its usersread more by using Whatfix Interactive Guides
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  • Geenio  

    All-in-one learning management and course authoring software
    Geenio is a complete all-in-one platform for authoring e-learning courses and managing the learning process in yourread more organization.
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  • SocialChorus  

    Daily Newsreader for the Enterprise
    See how the SocialChorus app puts relevant company news in the hands of your employees to keep them informed, engagedread more and productive.
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  • SkyPrep    14

    Online Training Done Right
    We offer an online training software that is simple and intuitive. Developing and training your employees or clientsread more will never get any easier or more affordable. Just upload existing content, create exams, and track employee progress with easy-to-use reporting tools. Don't let building courses intimidate you. Create online courses and tests with ease.
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  • Bloomfire    3

    Sales enablement and knowledge management solution
    Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizationsread more. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Start a free trial today at www.bloomfire.com.
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  • Communifire    3

    Enterprise Social Collaboration Software
    Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranetsread more and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.
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  • Planio    2

    Manage Sofware Projects in One Place
    Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manageread more projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.
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  • TOPYX    1

    Learning management system
    TOPYX is a fully-hosted, feature-rich, learning management system (LMS) with integrated social learning tools for implementationread more by any sized organization
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  • SmartSupport  

    Internal & external knowledge base and forum management platform
    SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilitiesread more. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!
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  • Zendesk    232

    Cloud customer service software
    Zendesk Help Center is a knowledge base, community, and customer portal—all in one.
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  • LiveAgent    61

    Multi-channel helpdesk software
    15.229 customers gave LiveAgent a 5-star rating in the 2015 survey. Sign up to see why.
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  • eXo Platform    63

    Open Source Enterprise Social Collaboration
    Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features.
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  • Yonyx    16

    Decision tree driven Interactive guides for customer service
    Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improveread more consistency & quality of service.
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  • HappyFox    14

    Helpdesk, customer support software
    HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customersread more' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial
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  • UserVoice    23

    Customer engagement infrastructure for operational excellence
    Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voicesread more. From scalable support with automated answers to common questions and support ticketing, to staying on top of churn with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business.
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  • Honey    12

    Social Networking and Information Sharing for Enterprises
    Honey helps to streamline information sharing among teams and offers a personalized and real-time feed.
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  • XWiki    9

    Collaboration & knowledge management software
    Centralize all your company's knowledge inside a knowledge base or a resource center. Create your own information structurationread more and never loose any content.
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  • KnowledgeOwl    6

    Knowledge base and documentation software
    KnowledgeOwl (formerly HelpGizmo) is knowledge management and documentation software used to create knowledge basesread more. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
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GetApp lists the best Knowledge Management software vendor reviews. Including examples of their program solutions, company comparisons, and other types of application options.

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