Online Knowledge Management Software

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  • Freshdesk     33

    Online Customer Support Software & Helpdesk Solution
    Improve efficiency across your organization by effectively sharing knowledge and with Freshdesk's knowledge base and self service solution. read more
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  • Bloomfire     1

    Sales enablement and knowledge management solution
    Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. read more Start a free trial today at www.bloomfire.com.
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  • MyHub Intranet   

    Cloud based Intranet solution
    MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance. read more
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  • Answerbase     2

    Meet your customers’ and company's information needs
    Capture user generated content as users ask and answer questions, browse helpful content and articles. Sites can be public (SEO friendly), private, or a hybrid. read more
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  • Adaptive Discovery     1

    Cloud-based data visualization and visual analytics solution
    With the most up-to-date data at your fingertips, you can improve decision making and spend your time investigating the patterns and risk areas in the data. read more
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  • Freshservice ServiceDesk     5

    A complete IT Service Management Tool for your Business
    Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! read more
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  • Quip     1

    Docs, tasks, & spreadsheet collaboration with built-in chat
    Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience. read more
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  • Desk.com     4

    Online Customer Support Software & Helpdesk Solution
    Use Desk.com to build branded customer self-service sites with FAQs, Q&A discussions, content rating, and data pulled from the multilingual knowledge base. read more
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  • SmartSupport   

    Internal & external knowledge base and forum management platform
    SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. read more Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!
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  • TalentLMS     19

    The fastest path to awesome learning
    Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained. read more
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  • Whatfix     15

    Ease Onboarding, Smarter Training & Improve Support
    Whatfix is a smarter way for a business to Ease Onboarding, Improve Support and Reduce Training effort for its users by using Whatfix Interactive Guides read more
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  • Zoho Connect     4

    Enterprise private social network
    With Zoho Connect, everyone in your network can pool in all the information they have on various topics, building your organization's or team's very own knowled read more
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  • Lesson.ly   

    Easy learning software for sales and customer service teams.
    Lesson.ly is easy learning software that helps companies like Lyft, Birchbox, and Angie's list build, share, and track training programs all in one application. read more
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  • Logikcull   

    Discovery Automation | Cloud-based, Powerful and Affordable.
    Logikcull makes eDiscovery simple and less expensive. Logikcull is web-based and very easy to use. Litigation is much easier and affordable with Logikcull read more
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  • SkyPrep    11

    Online Training Done Right
    Capture, develop and share knowledge within our organization. read more
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  • HappyFox    4

    Helpdesk, customer support software
    HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. read more Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial
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  • Planio    2

    Manage Sofware Projects in One Place
    Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place. read more
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  • Helprace    1

    All-in-one customer service solution
    Helprace knowledge management system centralizes company documentation so that your customers can solve issues themselves. read more
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  • C2 ATOM  

    Full Service Management Solution
    C2 ATOM is a user-friendly, flexible and integrated ITSM system, improving service delivery and enabling multi-department request management. This intuitive web-based solution will generate better time response, time resolution, allowing your teams to collaborate and provide great service for your clients and end-users. read more Because of its flexibility, this centralized system will also allow your organization to scale up using new features, automate processes, enable self-service, and integrate with most 3rd party systems.
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  • Communifire  

    Enterprise Social Collaboration Software
    Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. read more Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.
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  • Zendesk    239

    Cloud customer service software
    Zendesk Help Center is a knowledge base, community, and customer portal—all in one. read more
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  • eXo Platform    60

    Open Source Enterprise Social Collaboration
    Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. read more
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  • Atlassian Confluence    31

    Create, organize, and discuss work with your team.
    Atlassian Confluence lets you organize your information & knowledge, liberate ideas, and discover the next big thing from the most unlikeliest of places. read more
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  • Yonyx    15

    Decision tree driven Interactive guides for customer service
    Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. read more
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  • Honey    12

    Social Networking and Information Sharing for Enterprises
    Honey helps to streamline information sharing among teams and offers a personalized and real-time feed. read more
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GetApp lists the best Knowledge Management software vendor reviews. Including examples of their program solutions, company comparisons, and other types of application options.

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