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Top Rated Team Communication Software with Communication Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Communication management is important for team communication software as it organizes conversations, enables group and one-on-one discussions, archives message history, and integrates with various tools. This enhances collaboration, information sharing, and overall productivity. Our reviewers in team communication software rated this feature as highly important.

9 Best Team Communication Software with Communication Management

Product
User rating
Starting price
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Trello logo
4.5
(23.4K)
5
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
Basecamp logo
4.4
(14.4K)
15
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more
Smartsheet logo
4.5
(3.4K)
12
per user/per month
learn more

See other top Team Communication products with communication management

How we picked the 9 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Team Communication software category. They also needed to have sufficient reviews about communication management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for communication management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 9 best products

Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Mobile Access4.4
Real-Time Chat4.5

User insights about the communication management feature

Users report that Webex Suite's communication management is robust and reliable. They appreciate features like video, chat, Q&A, and reactions for effective meeting management. Reviewers highlight the tool's ability to maintain communication quality even with poor connections and the extensive host controls for managing large audiences. They find it easy to use and highly configurable.

See related user reviews

“Webex auto-tries to keep the communication fluid with many features, e.g. automatically disabling the camera if the connection is poor, or speeding up the voice in case of some audio latency. Overall in the majority of the case the communication is nearly perfect. ”
ET

Emiliano T.

ICT Specialist

“the way to communicate in video, chat, Q&A reactions. Tools in video, audio like mute to avoid distractions.”
JR

Janet R.

Account Manager

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,395 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Mobile Access4.4
Real-Time Chat4.5

User insights about the communication management feature

Users indicate that GoTo Meeting's communication management is critical for effective virtual meetings. They appreciate the ability to manage who can speak, mute participants, and use various communication channels like video, chat, and text. Reviewers find the tool versatile and user-friendly, making it easy to organize and conduct meetings.

See related user reviews

“Admins have complete control over who can speak and mute those who do not understand how to mute themselves. This keeps the communication flowing from only those who need to speak and allows the others the ability to listen without distraction. ”
JY

Jason Y.

Emergency Management Director

“It provides users with a single tool for interacting across several channels, enhancing user experience and productivity.”
OS

Obakeng S.

Freelancer

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Mobile Access4.5
Real-Time Chat

User insights about the communication management feature

Reviewers find Trello's communication management smooth and streamlined. They appreciate the ability to leave comments on cards, tag team members, and use app notifications for faster communication. Users value the transparency and real-time updates, which help keep everyone on the same page and ensure timely completion of tasks.

See related user reviews

“We are able to be on the same page where all assignments are concerned. This assists us in completing assignments in a timely manner with no communication breakdown.”
CM

Catherine M.

Lawyer

“This is another thing I love in Trello. The comment feature serves its purpose and you can even mention a team member to make sure that they they will be notified. It can also be used for a more accessible announcement.”
Mt

Maria t.

Freelance Writer

Starting price
5per user /
per month
learn more
Pros and Cons based on 23,483 verified reviews

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,151)
Key Features
Mobile Access4.6
Real-Time Chat4.6

User insights about the communication management feature

Users report that Google Workspace's communication management is effective and integrates well with tools like Gmail, Google Chat, and Google Meet. They find it easy to stay connected through various channels, including email, instant messaging, and video calls. Reviewers appreciate the centralized communication, customizable notifications, and the ability to manage tasks and projects efficiently.

See related user reviews

“I can create groups to manage email lists and forums. I can utilize Gmail for email, Google Meet for video, and Google Chat for instant messaging with my staff.”
DC

Desiree C.

Owner and Addiction Counselor

“"Communication Management" in Google Workspace significantly enhances its overall productivity and collaboration capabilities. By integrating tools like Gmail, Google Chat, and Google Meet, it allows for seamless and efficient communication within te”
GU

Godswill U.

graphic designer

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,470 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Mobile Access4.7
Real-Time Chat4.8

User insights about the communication management feature

Reviewers indicate that Slack's communication management is highly efficient and user-friendly. They appreciate the ability to create and manage channels for specific topics, reply to specific messages, and use threads to keep conversations organized. Users also value the integration with third-party tools and the ability to set reminders, flag messages, and maintain communication history for easy reference.

See related user reviews

“Being able to keep track of messages - flag them, highlight them, mark as unread, set reminders. it allows me to never miss any messages from coworkers and stay on top of my work efficiently. ”
SB

Spencer B.

office administrative

“Communication management in Slack organizes conversations, channels, and messages for easy access, efficiency, collaboration, transparency, and integration with various tools, crucial for productivity and teamwork.”
KB

Kim B.

Content Moderator

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Mobile Access4.4
Real-Time Chat4.7

User insights about the communication management feature

Reviewers indicate that Microsoft Teams excels in communication management by integrating chats, calls, and meetings in one platform. They value the ability to create and manage teams, channels, and group chats, as well as the seamless integration with other Microsoft Office apps. Users appreciate the clear organization, customizable notifications, and the ease of searching past conversations.

See related user reviews

“We use the program daily for inter-department communication. Allows us to have a log of calls between our team as well as a running chat.”
SA

Scott A.

Estimator

“The Communication Management in Microsoft Teams is convenient and cohesive. It is a great medium for classes, group works, and many more. How the application values communication is great, since with our situation today, it lets you communicate with people across different locations at a faster and easier pace. ”
LS

Lervyn S.

Freelancer

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,931 verified reviews

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,845)
5(7,242)
Key Features
Mobile Access4.4
Real-Time Chat4.4

User insights about the communication management feature

Reviewers feel that Basecamp's communication management is intuitive and promotes efficient team collaboration. They highlight features like message boards, chat rooms, and direct messaging for various discussion channels. Users appreciate the ability to tag team members, archive pings, and receive email notifications for new posts. However, some find it challenging to track communications in unrelated threads.

See related user reviews

“Basecamp's communication tools promote efficient and transparent team communication. Features like message boards, chat rooms, and direct messaging provide various channels for discussion, allowing teams to collaborate, share ideas, and resolve issues effectively.”
MD

Matt D.

Software Developer

“You can chat about specific to-dos, tag other users, there are campfires under each project and team, and you can ping people to talk to them privately. Also you can put yourself into focus mode or get emails summing up all the communications, if you need to focus on your tasks. Quite nice. ”
NN

Nate N.

Web Developer

Starting price
15per user /
per month
learn more
Pros and Cons based on 14,406 verified reviews

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Mobile Access4.6
Real-Time Chat4.6

User insights about the communication management feature

Users report that Zoom Workplace's communication management is highly effective for virtual meetings. They appreciate features like muting participants, screen sharing, and breakout rooms for private discussions. Reviewers find the host controls valuable for managing large meetings and ensuring clear communication. They also highlight the ease of use and the ability to record meetings for later reference.

See related user reviews

“While doing virtual teaching, I lived several of the management features that Zoom included such as being able to mute participants and not allow them to unmute themselves (as a teacher of elementary students, this made class go much smoother). The various screen sharing options were extremely useful as well.”
NP

Nycole P.

Teacher

“The facility to control the meeting, we can mute all participants, we can highlight some speaker, and there's an option called raise hands, that's super useful to control which participant can speak”
RT

Robson T.

speaker

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,520 verified reviews

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details
Smartsheet logo
Reviews Sentiment
 
 
 
1-2(47)
3-4(1,386)
5(2,046)
Key Features
Mobile Access4.4
Real-Time Chat4.7

User insights about the communication management feature

Reviewers appreciate Smartsheet's dynamic communication management, which allows for effective collaboration on projects. They highlight the ability to share documents, add comments, and use email notifications to keep everyone informed. Users value the cloud-based access, which enables real-time updates and communication from any location.

See related user reviews

“As a cloud based product, we can all be in the sheet at the same time, or at the time and place that is most convenient for each of us. We only need to have internet connectivity and email if you desire notifications.”
SA

Shannon A.

Controller

“Our city planner and engineer are consultants. We are able to use Smartsheet to effectively communicate with them on community development projects .”
SH

Sonia H.

City Manager

Starting price
12per user /
per month
learn more
Pros and Cons based on 3,479 verified reviews

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details

Other Top Rated Team Communication Software with Communication Management in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
TeamViewer ONE logo

Remote support, remote access & device management software

learn more
TeamViewer's integrated communication tools facilitate seamless collaboration through messaging, VoIP, and video conferencing, even during remote sessions.

Read more about TeamViewer ONE

Users also considered
Jira logo

Project management and work tracking software

learn more
Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is a team communication tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Everything you need to collaborate better: live group chat, one-on-one people-centric chat, directory for work contacts, immediate updates with or without comments and likes, employee feedback surveys, suggestion box, live polls, sharing of videos, GIFs, documents, images and more.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
monday.com is the collaboration and communication software for teams to do more together. Easily collaborate with your team in one place.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
Many times comments require an action. That’s why ClickUp created Assigned Comments — create action items instantly and assign to others or yourself. Easily resolve or reassign comments directly in the comment itself. No searching, no confusion, no more lost comments.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Zoho CRM logo

Customer relationship management solution

learn more
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Read more about Zoho CRM

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

learn more
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Todoist logo

Task manager and to do list app for work and life

learn more
Todoist is a task management and to-do list application that helps users organize personal and professional tasks across multiple devices. The platform features natural language input for task creation, custom filters for organizing tasks, calendar views for scheduling, and recurring task capabilities. Todoist offers team collaboration tools, project templates, and integrations with external applications.

Read more about Todoist

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

learn more
Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
ScreenConnect logo

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is the #1 collaborative whiteboard platform for teams of any size, trusted by over 100M users worldwide. Easily collaborate, ideate and centralize communication for all your cross-functional team work. Keep everybody in your team on the same page to get work done faster.

Read more about Miro

Users also considered
Wrike logo

AI powered workflow management platform

learn more
Improve team communication with trusted remote collaboration software from Wrike. Brainstorm and make decisions in real-time, eliminate silos with fully visible workloads, and consolidate all project information in the one, shared workspace.

Read more about Wrike

Users also considered
7shifts logo

Employee engagement and scheduling solution

learn more
7shifts is a comprehensive team management platform designed specifically for the restaurant industry. The solution offers a suite of features to streamline operations and enhance efficiency across various restaurant types, from independent establishments to enterprise-level groups and franchises. The platform's scheduling capabilities allow managers to create schedules that align with the team's availability and the restaurant's staffing needs.

Read more about 7shifts

Users also considered
MeisterTask logo

Collaboration and task management software.

learn more
A simple and secure task, project, and work management software with AI-powered documentation features. Perfect for teams of any size.

Read more about MeisterTask

Users also considered
Homebase logo
Category Leaders

All-in-one platform to manage hourly team

learn more
Message teams, share updates, and coordinate shifts all in one easy app designed for clear and fast communication.

Read more about Homebase

Users also considered
Figma logo

Collaborative platform for UI designing and prototyping

learn more
Figma is a cloud-based UI designing and prototyping tool, which allows multiple teams to collaborate on creating, testing, and deploying interface or product designs. Features include version history, project management, commenting, user-based permissions, plugin creation, and single sign-on (SSO).

Read more about Figma

Users also considered

Key features for Team Communication software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Reviewers appreciate mobile access for maintaining connectivity and productivity, enabling them to attend meetings, share files, and communicate from anywhere. 91% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Users value real-time chat for instant communication, decision-making, and collaboration, highlighting features like message notifications, typing indicators, and media sharing. 91% of reviewers rated this feature as important or highly important.
  • Meeting Management: Reviewers highlight meeting management for organizing and scheduling, including features like calendar integration, attendee control, and agenda setting for effective collaboration. 90% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users emphasize the importance of access controls for data security, allowing customization of permissions to manage who can view, edit, and share information. 90% of reviewers rated this feature as important or highly important.
  • Calendar Management: Reviewers appreciate calendar management for scheduling and reminders, integrating with other tools, and sharing calendars for efficient time management. 89% of reviewers rated this feature as important or highly important.
  • Task Management: Users highlight task management for organizing work, assigning tasks, tracking progress, and ensuring clarity on responsibilities and deadlines for better project management. 86% of reviewers rated this feature as important or highly important.