App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Pepper Cloud CRM

Best AI-powered sales CRM tool to empower SMEs across globe

Table of Contents

Is this product right for your business?

Find out with a

Pepper Cloud CRM - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Pepper Cloud CRM overview

What is Pepper Cloud CRM?

Pepper Cloud CRM is the #1 AI-powered all-in-one sales CRM software designed for small and medium businesses (SMEs). The user-friendly system streamlines sales processes by integrating communication channels like WhatsApp and Facebook into a centralized platform.

As an AI-powered sales CRM, Pepper Cloud enhances sales efforts with an AI chatbot that automates lead capture, nurtures customer interactions, and improves response time. AI-driven insights help sales teams make data-backed decisions, driving faster conversions and increased productivity.

Pepper Cloud’s WhatsApp CRM integration allows businesses to engage with customers directly through WhatsApp, manage conversations, and capture leads effortlessly in the sales pipeline. This omnichannel approach ensures seamless communication with prospects across their preferred channels.

With features like lead capture via web forms, sales pipeline management, workflow automation, and data analytics, Pepper Cloud empowers sales teams to close deals faster. Sales reps can engage customers instantly and capture contact details directly into organized pipelines.

Managers gain visibility into individual and team performance through customizable dashboards featuring actionable insights on sales funnels, forecasts, and customer analytics. Users save time with automated workflows for quotations, meeting scheduling, email campaigns, and accounting integrations with tools like Xero.

Pepper Cloud targets industries such as manufacturing, real estate, finance, travel, and more. Its mobile app for Android and iOS provides real-time sales data on the go, while enterprise-grade security features like data encryption, user access controls, and two-factor authentication ensure data protection. With powerful core features and seamless third-party integrations, Pepper Cloud is the leading CRM platform for growing SMEs.

Key benefits of using Pepper Cloud CRM

The CRM's AI-powered sales assistant, AssistAI, automates tasks, captures leads instantly, and provides personalized customer interactions.

Communication enhancement features include easy rephrasing, tone adjustment, and other capabilities for contextual and personalized conversations.

The CRM's WhatsApp integration expands its functionality to encompass sales automation, marketing automation, advertising, campaign broadcasting, WhatsApp catalogues, and more.

Get multiple tools integrated like Xero, Mailchimp, Zoom, etc., into an all-in-one sales CRM solution with no more app-switching hassles.

This omnichannel CRM integrates with popular messaging applications including WhatsApp, Facebook, Instagram, Telegram, and more.

Sales management software enables easy sales pipeline management, sales tracking, sales forecasting, and sales automation.

Integrates with Aircall for voice calling. It allows adding call notes, recording conversations for reference, assigning calls to agents, and also creating call flows for providing assistance to customers by available agents.

Integrates with Zoom for setting up and conducting video conferences from within the CRM system and connecting with customers or leads in a real-time face-to-face conversation.

Sales and marketing can be automated with workflows that can be set and updated with condition-based or time-based triggers within the CRM.

Being an AI-driven CRM, it has incorporated AI features extensively within the CRM, like AI chatbots, an AI Knowledge Base, and AI assistance to carry out tasks on autopilot. It enables 24/7 support for clients and customers and assists by giving precise answers to queries.

The CRM is highly flexible and can be customized according to different businesses' requirements.

Primarily designed for SMEs, ease of usage is a priority, and it also provides a free CRM demo in case of further guidance.

It comes with a detailed dashboard for tracking and enabling a 360-degree view of sales, communication, and conversion.

It provides all kinds of assistance for the application of the PSG grant, as it is pre-approved by IMDA.

Starting price

Free

Alternatives

with better value for money

Pepper Cloud CRM’s user interface

Ease of use rating:

4.5

(2)

Pepper Cloud CRM reviews

Overall rating

4.5

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Rating distribution

Pepper Cloud CRM's key features

Most critical features, based on insights from Pepper Cloud CRM users:

Campaign management

4.5

(2)

Mobile access

5.0

(1)

Workflow management

5.0

(1)

Lead capture

5.0

(1)

Calendar management

4.0

(1)

Data import/export

4.0

(1)

All Pepper Cloud CRM features

Features rating:

4.5

(2)

Third-Party integrations

4.0

(1)

Lead qualification

5.0

(1)

Email marketing

4.0

(1)

Customizable reports

4.0

(1)

Activity dashboard

(0)

Lead generation

(0)

Lead management

(0)

Marketing automation

(0)

Multi-Channel communication

(0)

No-Code

(0)

Quotes/Estimates

(0)

Referral tracking

(0)

Reminders

(0)

Reporting/Analytics

(0)

Sales activity management

(0)

Sales automation

(0)

Sales pipeline management

(0)

Sales reports

(0)

Scheduling

(0)

Segmentation

(0)

Task management

(0)

Territory management

(0)

Web forms

(0)

Workflow configuration

(0)

AI/Machine learning

(0)

Alerts/Notifications

(0)

API

(0)

Business process automation

(0)

Chatbot

(0)

Contact management

(0)

CRM

(0)

Customer engagement

(0)

Customer journey mapping

(0)

Customizable dashboard

(0)

Customizable fields

(0)

Dashboard

(0)

Data security

(0)

Document storage

(0)

Drag & drop

(0)

Email management

(0)

Email templates

(0)

For sales teams/organizations

(0)

For small businesses

(0)

Forecasting

(0)

Interaction tracking

(0)

Pepper Cloud CRM alternatives

Pepper Cloud CRM

4.5

(2)

Starting from

No pricing info

Free trial

Free version

Ease of Use

5.0

Features

4.5

Value for Money

4.0

Customer Support

5.0

Salesforce Sales Cloud

4.4

(18.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.4

Value for Money

4.1

Customer Support

4.1

HubSpot Sales Hub

4.5

(494)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.4

Popl

4.7

(249)

visit website

Starting from

7.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.7

Pepper Cloud CRM pricing

Value for money rating:

4.0

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter (5 Users)

No pricing info

Features included:

oppotunity management
crm integration
sales management
sales pipeline management
whatsapp integration
deal management
sales forecasting

Business (10-12 Users)

No pricing info

Features included:

Email Integration
Browser Extension
Lead Management
crm integration
sales management
lead capture

Enterprise (50+ users)

No pricing info

Features included:

Unlimited Records
Team Security
Dedicated Support
crm integration
lead capture
oppotunity management

User opinions about Pepper Cloud CRM price and value

Value for money rating:

4.0

(2)

Pepper Cloud CRM integrations (30)

Pepper Cloud CRM support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Phone Support

FAQs/Forum

Email/Help Desk

Chat

Knowledge Base

Training options

In Person

Documentation

Videos

Live Online

Webinars

Pepper Cloud CRM FAQs

Q. What type of pricing plans does Pepper Cloud CRM offer?

Pepper Cloud CRM has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Pepper Cloud CRM?

Pepper Cloud CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Pepper Cloud CRM support?

Pepper Cloud CRM supports the following languages:
English, Chinese (Simplified)

Q. Does Pepper Cloud CRM support mobile devices?

Pepper Cloud CRM supports the following devices:
Android, iPad, iPhone

Q. Does Pepper Cloud CRM offer an API?

Yes, Pepper Cloud CRM has an API available for use.

Q. What other apps does Pepper Cloud CRM integrate with?

Pepper Cloud CRM integrates with the following applications:
Google Forms, Outlook4Gmail, QuickBooks Payroll, Microsoft Outlook, Aircall, Telegram, Jira, Cin7 Core, MailerLite, WhatsApp, Google Docs, Gmail, KrispCall, Google Workspace, Google Drive, Zoom Workplace, WhatsApp Business API, Shopify Product Options App, Google Contacts, Calendar 365 for Dynamics, LinkedIn for Business, WhatsApp Business API, Whatsapp CRM, Google Calendar, Mailchimp, Instagram, Facebook Business Suite, Xero, Google Sheets, Shopify

Q. What level of support does Pepper Cloud CRM offer?

Pepper Cloud CRM offers the following support options:
24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

Related categories